POSITION DESCRIPTION. Classification Higher Education Worker, Level 7. Responsible to. I.T Manager. The Position

Transcription

1 Psitin Title I.T Prject Officer Classificatin Higher Educatin Wrker, Level 7 Respnsible t The Psitin I.T Manager The psitin assists with the cmpletin f varius IT prjects intended t enable the nging administratin and management f the Micrsft Windws, Macintsh OS X, and Unix/Linux systems within the Flrey Neurscience Institutes. The incumbent requires a detailed technical understanding f bth Micrsft Windws and varius Unix/Linux systems, and wrking knwledge f Macintsh OS X. This psitin als requires the incumbent t have knwledge and experience f general strage, netwrking, backup and virtualisatin technlgies. Excellent written cmmunicatin skills are essential and knwledge f ITIL cnfiguratin management is preferred. Qualificatins and Experience A Degree in Cmputer Science r equivalent qualificatin with a minimum f 5 years experience. FLOREY NEUROSCIENCE INSTITUTES T help create ne f the wrld s tp 10 neurscience institutes, the Hward Flrey Institute, the Brain Research Institute and the Natinal Strke Research Institute have amalgamated t frm the Flrey Neurscience Institutes (FNI). The FNI has a cmbined perating budget f $30m pa and is nearing cmpletin f a $225 millin prject that includes the cnstructin f tw new purpse-built state-f-the-art research facilities; ne in Parkville and the ther in Heidelberg. The Mental Health Research Institute and University f Melburne will c-lcate with the FNI in these new facilities. Cllectively, they will cmbine their wrld-class research skills t aid in the diagnsis and develpment f mre effective treatments fr millins f Australians affected by brain disrders every year. The new facilities at Parkville and Heidelberg will accmmdate arund 700 staff and students. Tgether with c-lcated ccupants we will share scientific platfrms and seek t imprve efficiencies thrugh shared management services. The best neurscientists frm Australia and arund the wrld will be attracted t these new facilities. The FNI's crprate statements f intent are: Page 1 f 5

2 Our Missin: Our Visin: Our Values: T Imprve life thrugh brain research T be recgnised as a leading internatinal brain research facility Innvatin and excellence, cmmitment and passin, integrity and rigur, cllabratin and team wrk The Psitin Key Respnsibilities Prvide technical expertise t reslve prject-based wrk assignments; Implement plicies, prcedures, and technlgies t ensure system security thrugh secure system access, mnitring, cntrl, and rutine security evaluatins; Perfrm planning, implementatin, and dcumentatin tasks fr varius IT prjects including: Implementatin f a cnfiguratin management database system; Migratin f dmains; Cntent ppulatin f Intranet cntent management system; and Implementatin f resurce bking system; Recmmend and execute mdificatins t current supprt systems in rder t imprve efficiency, reliability, and perfrmance; Audit and dcument existing IT equipment and systems; Ensure supprted systems cmply with plicies, standards, licensing agreements, cnfiguratin guidelines, and best-practices fr maintaining regulatry cmpliance; Ensure secure user access and rle validatin prcesses; Authr, update and/r maintain team s peratinal manuals t reflect new envirnment and new supprt prcesses; Develp, dcument, and maintain system training materials and systems dcumentatin fr educating end users and new IT staff. Input int the develpment f technlgy standards; Prvide technical expertise t reslve peratinal wrk assignments; Maintenance f the infrastructure in accrdance with industry best practices and peratinal cnfiguratin dcumentatin. Perfrm ther duties, such as systems administratin and end user supprt, as requested by the I.T Manager Page 2 f 5

3 Reprting & Liaisn Due t the wide-spread nature f the IT prjects, the psitin is required t engage and interface with all internal custmers, which includes research scientists, students and staff. The incumbent is expected t deliver excellent custmer service. The incumbent will be wrking with the IT Team f the Flrey Neurscience Institutes, and reprts t the IT Manager, wh prvides technical guidance and directin t ensure the expected quality f the services are maintained. Wrk under brad supervisin, and perate n a day t day basis with cnsiderable independence. Occupatinal Health & Safety We all have a rle t play when it cmes t health and safety in ur wrkplace. The Occupatinal Health and Safety Act 2004 sets ut respnsibilities fr emplyers as well as emplyees, and als prvides a framewrk fr dealing with health and safety issues. Emplyees are required t carry ut their duties in a manner that des nt adversely affect their wn health and safety and that f thers as well as c-perate with any measures intrduced in the wrkplace t imprve O.H & S and reprt any incidents/injuries. Cntinuus Quality Imprvement Cntinuus Imprvement is an imprtant aspect f all ur rles t ensure we assess, review and change ur practices in an effrt t imprve ur delivery f research r wrk prcesses. Each staff member needs t take an active rle in prmting and generating imprvement prcesses within their area and mre generally acrss the rganizatin. Equal Emplyment Opprtunity FNI is an equal pprtunity emplyer wh encurages diversity in the wrkplace thrugh flexible wrk practices and family friendly plicies. Cnfidentiality and Intellectual Prperty An imprtant aspect f yur rle is dealing with cnfidential infrmatin and aspects f intellectual prperty. As such, yu will adhere t the Flrey Neurscience Institutes Standard Terms and Cnditins n Cnfidentiality and Intellectual Prperty, as apprved frm time t time by the Head Business Develpment. Page 3 f 5

4 The Persn Skills and Attributes Essential Excellent technical knwledge f, and hands-n experience in, the develpment, administratin and management f MS Windws, Macintsh OS X, and Unix/Linux technlgies (specifically Red Hat Linux and its derivatives); Demnstrated ability t wrk cllabratively in a team delivering high quality services acrss a large and diverse rganisatin; Gd understanding f release, change and cnfiguratin management prcesses t maintain standard perating envirnment standards; Demnstrated analytical and prblem slving skills; Demnstrated ability t cmmunicate well and prepare technical reprts, as well as the ability t understand business impact and pririties in reslving technical issues and fulfilling requests; An appreciatin f perating system security, and experience in securing systems; Demnstrated willingness and ability t keep up t date with IT develpments in rder t recmmend imprvements t wrk prcesses and practices; Tertiary qualificatin and relevant experience r an equivalent cmbinatin f relevant experience and/r educatin/training; Demnstrate nging self-develpment f prfessinal expertise; and a capacity t develp innvative appraches t rganisatinal, technical and service challenges; Demnstrate innvatin and flexibility; Demnstrate ability t wrk and cllabrate tgether t achieve cmmn gals; Display pen and hnest cmmunicatin; Shw trust, respect and act with integrity. Desirable A qualificatin in ITIL and/r previus experience using ITIL at a practical level, especially in regards t cnfiguratin management; MS Windws and Linux certificatins advantageus; Knwledge f prgramming languages such as SQL, WMI scripting and Linux shell scripting. Page 4 f 5

5 Key Perfrmance Indicatrs Plan, implement and dcument assigned IT prjects. Develp a sund understanding f the peratinal imperatives f the FNI as they relate t peratinal systems perfrmance and deliver prjects n time. Priritise, reslve and fulfil peratinal incidents and requests t ensure that all incidents and wrk requests are reslved in a timely manner; Prvide advice in the develpment and management f the supprted systems within the Institute. Ensure cmpliance t the relevant laws (particularly privacy regulatins), institute regulatins, plicy and prcesses. Recmmend prcesses, prcedures and prtcls fr the I.T Manager t cnsider in develping the I.T Framewrk at FNI. I have read, understd and accept the abve psitin descriptin Name Name Signed Signed I.T Prject Officer I.T Manager Date Date Page 5 f 5