SINGTEL BUSINESS - PRODUCT FACTSHEET SINGTEL WORLDCONFERENCE TM

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1 SINGTEL BUSINESS - PRODUCT FACTSHEET SINGTEL WORLDCONFERENCE TM SingTel TM enhances your business collaboration with advanced tools that you can use anytime, anywhere.

2 SingTel TM What is SingTel SingTel combines communication with advanced collaboration tools that you can use anytime, anywhere. It is designed to help you increase productivity, speed up decision-making and improve customer satisfaction. Enjoy the full benefits of multi-party audio and web conferencing with SingTel. Perfect for road warriors and on-demand business meetings across the globe. Equip your business with SingTel and enhance your business collaboration today. Key Business Benefits Convenience Save Time Reduce Costs Eliminate capital expenditure and maintenance Reduce carbon footprint Improve team synergy

3 SingTel Suite of Services Audio Conference WeTalk WeTalk enables audio meetings to be conducted instantly, from any location at any time. This is designed for frequent, regular or ad-hoc meetings. You can start your conference anytime, using your permanent conference access number and PIN codes. Ad-Hoc Meetings No prior reservation needed Audio Console Convenient access to manage the conference. Mute/unmute participants, manage sub-conferences and more. Apps for BlackBerry and iphone users One click access to your audio conference. On-demand Operator Assistance Reach an operator for assistance at any time during the conference. Dial Out Initiate a dial-out to participants and include them in the conference instantly. Value Added Services Blast Dial Activate a conference call to a pre-determined list of participants. Suited for getting the team together to devise a fast response to competitive actions, or crisis management. Meet Me Secure Additional security PIN to protect your conference from unauthorized access. Recording and Playback Record your meetings for subsequent review, or for members who missed the meeting. International Access Numbers Enable participants to join the meeting from more than 45 territories. Moderator pays for the international call. Web Conference / Data Collaboration WeShare WeShare gives a further boost to the effectiveness of your audio meeting through real-time sharing of documents and presentations. All you need is a computer with internet connection and a standard browser. A simple solution to meet the demand for basic web conferencing, Toolbar Microsoft Outlook and Lotus Notes users can access to the web conference and audio console without having to log in. Send calendar invitations to participants with the conference login details pre-written in the invitation. Live Collaboration Give access to specific participants to navigate, make presentations and edit documents remotely from their PCs, in real time. Instant Messaging Send a private or public message to participants. Audio Console Integration Link audio participants with their web connections to easily identify participants in the conference. SSL Encryption Ensures confidentiality of shared information in the conference. Participant View Moderators can opt to see the participant view when sharing documents or applications from your PC, so you can check that your meeting participants are viewing the correct document or application on their SingTel WeShare screen.

4 Reservation-based, Managed Audio And Web Conference Event Event is an operator-assisted audio and web conferencing service. This personalized service is highly recommended for clients who needs to conduct high-profile conference calls in a professional manner - using either WeShare or WeMeet. Your conference will be personally managed by an Event Manager who will work with you throughout the process, starting from pre-event preparation to the actual conferencing session. Conference Recording Available for Playback Conference Event Manager Speaker Question and Answer Conduct interactive Q&A sessions, facilitated by the Event Manager. Instant Assistance Communicate with your Event Manager directly on a separate line for assistance anytime during the conference. Pre-and Post-Event support Use our pre-event registration and RSVP support, post-event questionnaires, and attendance summaries. Pre-Event Dry Run Held before the actual event, this presenter-only session helps to minimise unforeseen incidents and ensure that the speakers are familiar with the service. All-in-one Collaboration Tool WeMeet WeMeet powered by Adobe Connect is a fully integrated audio, web and video conferencing solution, you can connect instantly with your customers, partners or even within your organization. This all-in-one conferencing solution enables you to start conferencing with everyone, everywhere, from any device! A solution that's highly recommended for regular and advanced users. Applications and Desktop Sharing on the spot Simply share documents, high quality videos, applications, whiteboards or your entire desktop Hybrid Audio Conferencing, combining voice over IP (VoIP) with traditional audio conferencing in a single meeting room View and manage all audio conference participants from WeMeet Easy conference access from any phone or internet device High Quality Video Conferencing Experience View up to 100 participants webcams Compatible with laptop cameras and HD webcams Mobility, for Conferences on the Move Access from iphone, ipad, BlackBerry and Android mobiles and tablets Meeting Room Customisation and Breakout Rooms for Greater Interactivity Design your own interface layout to catch participant s attention Create breakout rooms from meeting room for in-depth discussions Maintain a permanent meeting room URL to facilitate recurring conferences

5 Key Challenges Faced by Business Today Shorter Time to Market Conventional face-to-face meetings require valuable time and resources, delaying your response to competitive actions. Manage Communication Complexity Multiple modes of communication ( s, phone calls, etc) reduce the effectiveness of information exchange. Control Operating Cost Setting up an in-house conferencing network requires significant investment in equipment purchase, management, maintenance and upgrades. Improve Employee Work-life Balance Time spent on frequent business trips can cause employee frustration. SingTel Solution WeTalk WeShare WeMeet Event (Audio Conference) (Web Conference/ Data Collaboration) (All-in-one Collaboration Tool) (Operator-Assisted, Managed Audio and Web Conference) Conduct meetings with remote participants instantly, anytime, anywhere. Multiple collaborative tools on one single platform. Eliminate hefty and risky capital expenditure for your business.

6 About SingTel SingTel is Asia s leading communications group providing a portfolio of services including voice and data solutions over fixed, wireless and Internet platforms as well as infocomm technology and pay TV. The Group has presence in Asia and Africa with 473 million mobile customers in 26 countries, including Bangladesh, India, Indonesia, Pakistan, the Philippines and Thailand. It also has a vast network of offices throughout Asia Pacific, Europe and the United States. Awards Asia Business Continuity Awards (ABCA) Business Continuity Provider of the Year (BCM Services) ( ) Asia Communication Awards Best Cloud Service (2011 & 2012) Best Bottom-line IT by IDC Asia Pacific and Fairfax Business Media Computerworld Hong Kong Awards 2012 IT Outsourcing & Managed Services Computerworld SG Readers Choice Awards Best Data Centre and Hosting Services Provider (2007, 2009, 2010, 2011, 2012) Best Managed Connectivity Services Provider (2006 to 2012) Computerworld Singapore Customer Care Award Telecommunication Services (2008, 2009, 2010, 2011, 2012) 2012 Frost & Sullivan Asia Pacific ICT Awards Telecom Cloud Service Provider of the Year IDC Topline Report Market Leadership for International MPLS IP VPN Services APEJ (2009, 2010, 2011)* Market Leadership for International Dedicated P2P Services (IPLC + E-Line) APEJ (2008, 2009, 2010, 2011)** IT Excellence Awards 2012 NetworkWorld Asia Readers Choice Awards Best Managed Services (2008, 2009, 2010, 2011, 2012) Best IP Services Infrastructure and Managed Services 2012 NWA Information Management Awards 2012 Best Security-as-a-Service Seatrade Asia Awards 2012 Technical Innovation Superbrands Singapore 2012 Business Superbrands Telecom Asia Awards 2012 Best Asian Telecom Carrier Best Regional Mobile Group *Source: IDC Topline, April 2012: The Business Relevance of Dedicated Point-to-Point Services: Supporting the Competitive Enterprise **Source: IDC Topline, April 2012: The Business Platform Choice: Delivering IT-Business Integration with IP VPN Visit to download the reports HEADQUARTER SINGAPORE TELECOMMUNICATIONS LTD Singapore gmktg@singtel.com GLOBAL OFFICES SINGTEL BANGLADESH Tel: singtel-bd@singtel.com SINGTEL CHINA Beijing Office Tel: /4/5 singtel-beij@singtel.com Guangzhou Office Tel: Tel: singtel-gz@singtel.com Shanghai Office Tel: singtel-sha@singtel.com SINGTEL EUROPE Germany Office Tel: singtel-germany@singtel.com UK Office Tel: singtel-uk@singtel.com SINGTEL HONG KONG Tel: singtel-hk@singtel.com SINGTEL INDIA singtel-ind@singtel.com Bangalore Office Tel: Chennai Office Tel: Hyderabad Office Tel: Mumbai Office Tel: New Delhi Office Tel: SINGTEL INDONESIA Tel: /8 singtel-ina@singtel.com SINGTEL JAPAN Local Toll-free: singtel-jpn@singtel.com Osaka Office Tel: /1407 Tokyo Office Tel: SINGTEL KOREA Tel: singtel-kor@singtel.com LANKACOM (SRI LANKA) Tel: inquiry@lankacom.net SINGTEL MALAYSIA Tel: singtel-mal@singtel.com SINGTEL MIDDLE EAST Tel: singtel-me@singtel.com SINGTEL OPTUS (AUSTRALIA) Local Toll-free: optusbusiness@optus.com.au Adelaide Office Tel: Brisbane Office Tel: Canberra Office Tel: Darwin Office Tel: Melbourne Office Tel: Perth Office Tel: Sydney Office Tel: SINGTEL PHILIPPINES Tel: singtel-phil@singtel.com SINGTEL TAIWAN Tel: singtel-twn@singtel.com SINGTEL THAILAND Tel: /6 singtel-thai@singtel.com SINGTEL USA Local Toll-free: singtel-usa@singtel.com Chicago Office Tel: New York Office Tel: San Francisco Office Tel: SINGTEL VIETNAM Hanoi Office Tel: /2 singtel-vn@singtel.com For a detailed presentation of Managed Security Services, please visit or contact your SingTel Account Manager or pmmexpan@singtel.com APR 2013 Copyright 2013 Singapore Telecommunications Ltd (CRN: D). All rights reserved. All other trademarks mentioned in this document are the property of their respective owners.