Bring a Big World Closer

Transcription

1 Bring a Big World Closer Global Telecommunications Solutions for Business

2 KDDI Corporation > > A Fortune Global 500 Company > > Ranked 13th in the telecommunications industry in 2011 KDDI America Total Solution Provider with World Wide Coverage KDDI America helps customers manage all their requirements with a single System Integration Voice point of contact, a consistent level of quality and a strategic view of your total needs. Managed Router Managed PBX System Consulting and more Network Ethernet IP-VPN Private Line Internet Cloud Security Content Delivery Data Center Colocation Managed Service IX Peering Mobile Fixed Line Conferencing Network, Data Center, Cloud, Security the Solution is here!

3 KDDI America: A powerhouse in the world of telecommunications With annual revenues that exceed $36 billion. KDDI, a Global Fortune 500 company and parent company of KDDI America has a 50-year record of achievement in the telecommunications industry. KDDI built the first fiber-optic cable in the Pacific, and was the first to provide switched Ethernet between Asia and the US. Today KDDI America boasts a strong customer base consisting of Fortune 1,000 companies with complex solutions requirements in Asia Pacific and Globally. With 91 offices in 59 cities worldwide and a staff of 4,000 we provide in-country and in-language support for your business. Headquartered in midtown Manhattan, KDDI America provides total solutions for US customers who have Global needs for Networking, Data Center, Equipment and Systems Integration. We boast a fiber network backbone that spans 150 countries as well as a total of 91 offices located throughout Asia, North America, South America, Europe and Australia We operate the renowned TELEHOUSE data centers, a total of 50 data centers worldwide in cities such as: New York, Los Angeles, Paris, Istanbul, Hong Kong London, Paris, Tokyo and 13 other Asian cities. In addition, more than 120 name-brand carriers leverage KDDI s global network to connect their customers to Asia-Pacific and around the world. Customers rely on KDDI s seamless, integrated services to manage complex needs across multiple time zones and cultures. From data networks to data centers, system integration to voice services, we ensure your mission critical traffic always gets the priority it deserves.

4 Connecting your World Technology changes fast. But some things are certain. The network of the future will deliver greater flexibility, expanded global reach, more bandwidth, higher reliability and greater cost-effectiveness. To meet that need, we built a core network that delivers % availability for a wide range of services: Ethernet. Offering scalable bandwidth from 1 Mbps to 10 Gbps, our Powered Ethernet Network (PEN) delivers secure, flexible, protocol-free networking, with variable routing protocols and a simple pricing structure. Private Line. KDDI America s private line services offer dedicated point-to-point circuits for your voice, data and video traffic, with advanced data protection and global coverage. Internet. Delivering scalable, high-performance connections from 1M to 10G, our Internet service provides fast, secure service. KDDI America also offers redundant IP services for mission-critical IP transport. Cloud Services. With our high performance servers and state of the art datacenters, KDDI America offers a variety of IaaS and SaaS services. Our cloud services offer customers who need to reduce any IT costs related to owning and maintaining the hardware providing better business continuity. (KA-Kloud, SaaS ERP Plex Online and Virtual Cloud Conference services.) Data Center. KDDI operates the industry-leading TELEHOUSE data centers in 50 major cities around the world. The state-ofthe-art facilities offer secure, scalable infrastructure for IT collocation as well as a range of technology management and communications services. System Integration. KDDI engineers design, install and maintain systems. We offer systems and network consulting. We plan and manage projects, provide global management of routers, data centers, Internet, etc. Network Security. We offer network monitoring and vulnerability assessment as well as an enterprise mobile security solution to strengthen the protection of valuable information assets for businesses. We partner with Seccuris Inc to assist in planning and consultation. Equipment. We offer hardware and software solutions through our elite partner status with companies such as Juniper Networks and NEC. Our long term relationships with these partners enable us to offer competitive pricing. Voice. Our advanced mobile network makes it easy to stay connected at home, on the road, and internationally. We also offer a full portfolio of business telephone and conferencing services.

5 Great customer service and attention to detail made KDDI our choice for rollout of our new gigabit Ethernet platform. Claire Chen, APAC Business Manager, Microsoft Corporation Our growing US network features points of presence in cities across the continent and reach most of the world s population centers. When it comes to the last mile between our customers and points of presence, we bring five decades of relationships with local and national carriers around the globe to the job of delivering seamless, end-to-end connectivity. The Future of the Network is: > > Greater performance > > > More bandwidth > > > Expanded global reach > Greater reliability and security > Greater cost-effectiveness KDDI Footprint American Region European Region East Asian Region Southeast Asian Region San Francisco Los Angeles Chicago Detroit New Jersey New York Kentucky Virginia Amsterdam St. Petersburg London Brussels Warsaw Moscow Paris Düsseldorf Geneva Frankfurt Istanbul Dubai Gurgaon New Dehli Neemrana Mumbai Bangalore Ulan Bator Changchun Vladivostok Dalian Seoul Binhai Busan Qingdao Beijing Tianjin Wuxi Shanghai Guangzhou Shenzhen Fuzhou Nansha Taipei Dhaka Hanoi Hong Kong Chennai Macau Manila Bankok Ho Chi Minh Kuala Lumpur Singapore Jakarta Asunción São Paulo Johannesburg Cape Town Sydney Melbourne KDDI supports customers in 27 countries, 59 cities with more than 4,000 staff around the globe.

6 We re obsessed with service Seriously obsessed. We even have a name for it: Total Customer Satisfaction. It starts with careful listening and back-and-forth dialogue to ensure we understand your current and future needs. We don t have the layers that you find in other large companies. We can provision a solution for you from the global resources at our command. Our % in-network availability tends to keep customers satisfied but we provide strict service level agreements and give you tools to monitor the performance of your services. Many carriers use a follow the sun approach, handing off customer service from one Network Operations Center (NOC) to the next as day turns to night. Not KDDI. Every NOC is open 24 hours a day, 7 days a week. Management of your services is assigned to a specific NOC in our network but every NOC is linked to the same trouble-ticket system and customer database, which lets us handle performance issues end-to-end. For international circuits, we are staffed with individuals who are prepared to talk to last-mile providers in their native language, in countries around the world. The Future of the Network is: > > A commitment to total customer satisfaction > > Custom solutions from global resources > > Customer access to network monitoring > > 24x7 support from people who know your business

7 The world s top companies and largest carriers rely on KDDI America Reliable service and support are our Number One concern, and your Ethernet and Internet services give us the flexibility, price and performance we need. Ray Wan, Senior Network Engineer, Synopsys, Inc.

8 The future is calling. Let us deliver it to you US Offices headquarters New York City california Los Angeles San Francisco illinois Chicago KenTUCKY Crescent Springs michigan Detroit virginia Vienna