3 Tips for Your Woes: Streamline. Simplify. Cloud.

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1 Singtel Business Product Factsheet Archiving 3 Tips for Your Woes: Streamline. Simplify. Cloud. Secure and flexible archival and e-discovery with Singtel Archiving Services.

2 Archiving Are You Effectively Managing Your Mailbox Or Is It Managing You? In just the last decade, has become the default way businesses talk both internally within the company and externally with one s customers, partners, and suppliers. While has eased communication and empowered collaboration, its exponential growth can be crippling if not effectively managed. Easy storage and reliable storage are essential to effective business operations. Instead of spending unnecessary time filing your s when mailbox quotas loom, you need an easier and simpler way to access, search, and store all the s you have received or sent anytime, anywhere. To meet stricter regulatory and audit requirements, your business needs the capabilities to effectively search and retrieve archived s to fulfil e-discovery needs. This requires better policy definition and enforcement to protect your s from unauthorised access, accidental or malicious deletion. With the sprawl, your IT needs to look beyond backup for a better way to manage your mailboxes, control rising storage costs, and ensure continuity during crisis. Is your current archiving strategy effective in meeting the crushing wave of ever-increasing volume? Cloud-Based Archiving: A Simpler, More Reliable Way to Access All Your Mails Singtel Archiving Services, part of the Security-On-Demand services from Singtel Managed Services, is devised to help you address your compliance, storage management, and e-discovery needs. Singtel Archiving enables businesses of all sizes to easily acquire and deploy a cloud-based archival solution. The solution delivers unlimited storage, enabling rapid search of your s and attachments from any mobile device. At a flat fee per mailbox per month with no capital outlay, the low total cost of ownership gives you more reasons to smile.

3 Features Features Description End-users: Mailbox management Advanced search filtering capabilities supports searches via familiar user interfaces, including Microsoft Outlook and Microsoft Outlook Web Access Harness scalable cloud-based processing resources for rapid search results from anywhere, anytime and any device Facilitate easy search, retrieval, reply to, forwarding, and restoration of archived s all without IT assistance Access to archived s when offline or outside of office Enhance convenience and mobile productivity while on-the-road Legal and human resource: Compliance, e-discovery and auditing Flexible retrieval and retention policies Ability to customise policies and enhance management control over retention Roles-based access Allow legal and compliance teams to apply legal holds, enforce use policies, search across multiple users, delegate review workload, glean through archive and perform self-service exports Enable secure access for outside counsel whenever needed IT: Storage management and continuity Archive existing mail stores Enable importing of s from.pst files or live Exchange environments Helps to reduce personal folder sprawl and minimise the associated risks of corrupted, lost, or stolen files Support for Microsoft Exchange, IBM Domino and GroupWise Support archiving of and attachments from multiple servers to create one searchable archive Administration tools Suite of administration tools include journal archiving, which ensures all s sent and received are captured in the archive; direct synchronisation services capabilities to create and deploy personal archive folders & directories for Outlook and Outlook Web Access (OWA)

4 How It Works Setup and configure: IT administrator first sets up accounts, permissions, and retention policies at Singtel Archiving Portal; including a secure mail connector that does the journaling between your organisation s server and cloud-based archival. archival: A highly secure online repository is established at the cloud-based archival to store, manage, and maintain archived s handling: A copy of each sent and received (including internal s) at the server is sent directly to the archival. The information retained in archive is according to your organisation s retention requirements retrieval: Easy retrieval from the cloud-based archival by authorised users (both internal and external) via their familiar clients or any supported Web browsers Anti-Virus Anti-Spam Inbound/ Outbound Singtel Cloud Inbound/ Outbound Users Server Firewall Archive Mail Third Party Server Firewall Archiving & Continuity

5 A Comprehensive Suite of Archival and Management Tools Base package archiving: Cloud-based archiving services to help you intelligently store, manage, and discover your business-critical communication Add-on options: Security: Avoid archiving spam and viral s with add-on Security services Continuity: Ensure business continuity and reduce data loss with add-on Continuity services, which takes over when the Exchange server goes down Benefits End-Users: Intuitive mailbox management Faster searches for archived s in seconds with scalable grid infrastructure and advanced search-within-search capabilities without requiring IT assistance Unlimited mailbox size limits eliminate time previously spent on mailbox housekeeping (eg. creating.pst files) on your desktop Legal and human resources: Efficient e-discovery to meet auditing and compliance requirements Accelerate e-discovery by empowering legal teams with intelligent, self-service, and roles-based access to efficiently retain, search, and discover archived s and attachments Streamline legal discovery process with real-time search functionality, built-in e-discovery workflow, and a comprehensive suite of capabilities IT: Improve IT operations with fast deployment and optimised storage management Rapid deployment with cloud-based solution and no hardware or software to install Optimise storage management with no on-site infrastructure and unlimited storage for a set monthly fee Reduce backup and recovery times as old and unused s are securely archived and confidently eliminated based on defined retention policies Business: Lower total cost of ownership with enhanced security Lower total cost of ownership with cloudbased archiving and predictable flat fee per mailbox per month Enhance security with encryption of s in transit and at rest. Extended protection of archival of spam and viral s, as well as reduce data loss due to file corruption on desktop (when used with Security services) Ensure business continuity and reduce data loss when archive takes over in the event when the Exchange server goes down (when used with Continuity services)

6 About Singtel Singtel is Asia s leading communications group providing a portfolio of services including voice and data solutions over fixed, wireless and Internet platforms as well as infocomm technology and pay TV. The Group has presence in Asia, Australia and Africa with over 500 million mobile customers in 25 countries, including Bangladesh, India, Indonesia, the Philippines and Thailand. It also has a vast network of offices throughout Asia Pacific, Europe and the United States. Awards Asia Business Continuity Awards (ABCA) 2014 NCS - Business Continuity Provider of the Year Computerworld Readers Choice Awards 2014 Singtel Managed Connectivity and Managed Services Computerworld Readers Choice Awards 2014 Singtel EXPAN Hosting Services NetworkWorld Asia - Information Management Award Best in Security-as-a-Service ( ) Disaster Recovery & Business Continuity (2014) NetworkWorld Asia - Readers Choice Award Best Managed Services (2008, 2009, 2010, 2011, 2012) Managed Security Services (2014) Managed Infrastructure Services (2013, 2014) MAR 2015 For more information Contact your Account Manager Copyright 2015 Singapore Telecommunications Ltd (CRN: D). All rights reserved. All other trademarks mentioned in this document are the property of their respective owners.