AGARIK, ATOS GROUP COMPANY PRESENTATION. Agarik, connected critical hosting

Transcription

1 AGARIK, ATOS GROUP COMPANY PRESENTATION Agarik, connected critical hosting

2 Company profile 2

3 Profile The company INDUSTRY: CLOUD & MANAGED SERVICES An ATOS group company Staff: 50 (90% technical teams) 3 sites Saint Ouen (France, Paris area) Les Clayes sous Bois (France, Paris area) Trélazé (France, west) Hosting & Managed services 9 M Data services 1 M Creation date: 1997 Turnover 2013: 10 M 3

4 Profile Skills Our teams are dedicated to critical infrastructures outsourcing. We understand our clients background and support them through changing times. OUR BUSINESS Design, deliver, host, manage and run critical infrastructures Project management Flexibility in benefits packages: modular billing according to usage Guaranteed high availability services (24x7 technical team on site & proactive monitoring) Quality commitments (subject to financial penalties) Develop technical expertise Create custom-made Cloud solutions 4

5 Profile Benefits mapping Hosting Outsourcing Tailor-made accompaniment IAAS Monitoring Architecture consultancy Cloud Management Platform Project management Secured OS Critical system Securing Network Maintenance in Operational Condition Managed Services Optimizing BCP / DRP Application Monitoring Management Cloud ready 5

6 Profile Cloud computing OUR APPROACH TO CLOUD COMPUTING A SERVICE-side approach Custom-made services & billing 24x7 availability & exploitation commitments OUR AMBITION To be the trusted partner for cloud projects, regardless of the technologies used. Our Public Cloud offers: Our Private Cloud offers: CloudArchitek Internal or outsourced, CloudArchitek offers the ability to mix physical and virtual environments which interconnect with the company network. CloudArchitek is OpenStack ready 6

7 Profile Our line of work: Outsourced services Agarik Technical Staff: key pillar of outsourcing 20 System & Network Administrators, round the clock, 24x7x365 On-site (Agarik datacenters) or remote access management Customer support by mail or phone Technology skills Operating systems: Linux & Windows Virtualization: KVM, HyperV, ESX, Xen Cloud Management Platform: OpenStack Web server, application server and CMS Databases Mail server Firewalls, WAF, IPS, Load balancers OUR PRINCIPLES: EXCELLENCE & INNOVATION They trust us: 7

8 Infrastructures & networks 8

9 Infrastructures & networks Hosting infrastructures Five Tier 3+ Industrial Datacenters Bull 1 & 2: Trélazé (France, west): 3200 m² in dual building Bull 3: St Ouen (France, Paris area): 3600 m² Bull 4 & 5: Les Clayes-Sous-Bois (France, Paris area): 3500 m² Control over the entire chain From the design of the IT solution to the construction of datacenters and related services. Tier 3+ Flexible spaces Shared or private rooms. Local service 24x7 Technical support 24x7 Contractual commitment on service levels Interconnection of all our Datacenters through our own fibre network 9

10 Infrastructures & networks Network & hosting infrastructures Hosting facilities over 5 Atos proprietary datacenters (Tier 3+) Agarik s proprietary fibre-optic network Global active capacity: 10 Gbps 10

11 Infrastructures & networks Networks competency Virtual private networks Secured through public Internet network (IP Sec / SSL) Secured through private network (IP VPN MPLS / Ethernet VPN) Point-to-point links Datacenters connectivity POP connectivity xwdm link (DWDM & CWDM) High availability Internet access (99.999%) Gateway (Internet gateway over IP VPN MPLS) Bandwidth (Burstable / non Burstable) 11

12 Daily operations 12

13 Daily operations Our tools WE CREATED OUR OWN MONITORING TOOL Developed and maintained by Agarik since 1997, it provides proactive real-time monitoring on all equipments. Agarik provides all its customers with a dedicated and secure online interface: AGARIK S PORTAL Key features of this monitoring tool Supervision status Trend indicators Orders tracking Quality reporting 13

14 Daily operations 24x7 management Qualified level 3 technical staff On site presence 24x7x365 Escalation to on-duty managers Proprietary backoffice & supervision WE GUARANTEE HARDWARE - NETWORKS - SYSTEMS Response time On site, guaranteed 24x7 15 minutes NETWORKS Recovery time Guaranteed 24x7 30 minutes SYSTEMS Recovery time Guaranteed 24x7 HARDWARE Recovery time Guaranteed 24x7 60 minutes 2 hours 14

15 Daily operations Day-to-day outsourcing Infrastructure implementation «Build» Specifications Production-ready Validation check for effective operating Operational follow-up «Run» Technical assistance Optimization advice Developments monitoring Respect of indicators Risk assessment Monthly exploitation reports Equipments Interventions Events Maintenances Incidents Availability 15

16 References 16

17 References Connected IS SALM is specialized in wood processing, primarily for the layout of kitchens and bathrooms under the brands Cuisines Schmidt and Cuisinella. PROJECT Provision to the franchise network of an application for a comprehensive business management with integrated workflows. Centralization of the application and data on a single scalable hosting point to facilitate maintenance and news diffusion (functional or data). SOLUTION Virtuel Datacenter, private and dedicated solution, sized to provide ongoing resources and performances required for different needs and developments. RESULTS Simplification of materials and stores needs Enhanced data security through regular and centralized backups Business continuity Application reliability 17 Customer benefits: RELIABILITY AND HIGH AVAILABILITY

18 References Managed Private Cloud One2Team is a software publisher of collaborative solutions to operational project management in SaaS mode. PROJECT One2Team was looking for a trusted partner to help deliver a SaaS model via software implementation of a private Cloud. SOLUTION Agarik virtualizes One2Team servers in a pool of flexible material and pooled resources. RESULTS One2Team manages today a pool of projects with a total budget of 20 billion Euros. Customer benefits: A TAYLORED SIZED INFRASTRUCTURE 18

19 References Web portal Virtual Expo is a French company specialized in the development relationship between international buyers and sellers through the portals Archiexpo.com, Directindustry.com and Nauticexpo.com. PROJECT In order to optimize the cost of hosting of their web portals, Virtual Expo needed a web infrastructure architect. SOLUTION Agarik hosts three web portals and optimizes Virtual Expo s infrastructures. RESULTS Today, Virtual Expo s monthly web traffic is 7 million unique visitors. Customer benefits: KNOWLEDGE BASE AND HIGH AVAILABILITY 19

20 References Customer references Public sector Communication E-commerce Operators Services providers Software 20

21 Agarik, connected critical hosting Pictures and media: Agarik, Atos, Bull, customers, and istockphoto. 2015