1 THE WINDSTREAM HOSTED SOLUTIONS ADVANTAGE smart solutions. personalized service.
2 Helping the most important business succeed. Yours. SSAE-16. HIPAA. SOX. GLBA. PCI DSS. Where some see acronyms, you see headaches. The rules of governance, regulation and compliance seemingly change almost daily, and the pressure to keep your infrastructure and the information it holds compliant never ends. Companies are under more scrutiny than ever before. Add to that the stress of reducing budgets as you struggle to remain ahead of your competitors...and you have the most challenging business climate you ve ever seen. Sure, you can try to solve it all yourself. But at what cost? What commitment? And at what loss of strategic focus as you devote resources and mindshare to address tactical challenges? Unlike other firms, Windstream takes the time to thoroughly understand your business regulatory and compliance At Windstream Hosted Solutions, we issues before we architect solutions. This saves both time know that transformation demands and money. That s why, as one of the nation s largest providers of Infrastructure as a Service (IaaS) solutions, we consistently agile solutions. can help you focus on your core business. With state-ofthe-art regulatory compliant data centers located in key markets, we deliver cloud solutions and a complete menu of managed services specifically tailored for organizations like yours with solutions that address disaster recovery, network services, OS management, application server management, information security, data protection and far more. All of our services are quickly delivered with enterprise reliability, at a fraction of the cost and time it would take you to do it yourself. Allowing you to sleep at night, knowing that what s supposed to be there...is there.
3 Smart solutions. Personalized service. We offer solutions for every business need. Regardless of the IT challenge you need to solve, our winning team is ready to collaborate with you to find a solution. What challenge are you trying to solve? - Application Performance - Budget - Business Growth - Regulation and Compliance - Resources - Risk - Security We know that every company has different areas of concern. Our team has great minds for engineering and business and are ready to craft a solution that meets your unique needs. It starts with our team of expert engineers and solution architects, who ll work with you to customize a solution to meet your company s specific requirements. We ll use industry-leading technology from companies like VMware, HP, EMC, NetApp, VCE, Cisco and more, ensuring you get the level of performance you need and expect at every step. Once your system is up and running, we ll deliver three tiers of support personnel who ll know your company and work with you, monitoring your environment and ensuring that your company s IT infrastructure is protected. Our smart solutions and personalized service are the reason more than one thousand companies, all the way from small companies to Fortune 100 enterprises, rely on Windstream Hosted Solutions to protect their mission-critical infrastructure and data. Yes, we deliver service. But we also deliver peace of mind. It s a great combination.
4 Offerings Managed Hosting Cloud Managed Services Colocation Managed Hosting We offer a comprehensive suite of managed hosting services, everything you need to run your business seamlessly on a daily basis. We ll manage your operating systems, databases, firewalls, servers and more. More than three of every four of our staff members are technical professionals, sharing one objective: keeping your business running, consistently and securely. Cloud Windstream Hosted Solutions delivers unmatched performance and availability with 99.99% SLAs in a cloud environment, delivered in a fraction of the time and at a fraction of the cost it would take for you to do it yourself. We pioneered the hybrid cloud, and have what it takes to meet your specific cloud requirements whether it s public, private or hybrid. We also partner with market leaders like Cisco, VMware, EMC and more, delivering enterprise-class solutions built on the industry s most robust, scalable, fully redundant architecture. Dedicated You have enough things to think about running your business, without having to concern yourself about the status of your infrastructure. Windstream Hosted Solutions takes care of it for you. We ll work with you to develop an infrastructure that meets your specific requirements, then build it out and host it at one of our secure data centers. Since we re doing all of that, you won t have to worry about CapEx costs, and your OpEx costs will be predictable. More importantly, since we re taking care of it for you, we ll handle the security and the ongoing maintenance. If something breaks, we ll fix it. All of which leads to the peace of mind you want, at a price that will make your CFO happy as well. Colocation When it comes to protecting your IT infrastructure and applications, you can t afford to take chances. Our enterprise-class, HIPAA, PCI, SSAE-16 SOC 1 and SOC 2 compliant data centers feature the redundancy and reliability you need to ensure that there s never an issue. All backed by industry-leading SLAs; guaranteed and 100% uptime at our data centers. Yes. You read that right. 100% uptime. Guaranteed.
5 Our Complete Range of Services CLOUD - Public / Private / Hybrid - Migration & Storage - Replication & Site Recovery - Disaster Recovery as a Service (DRaaS) COLOCATION - On-site coverage and after-hours support - Built to a 2N standard - Network and IT solutions to ensure regulatory compliance standards are met - Cloud Migration DEDICATED MANAGED SERVICES - Unified Management - Hosted Exchange & Collaboration - Dedicated Servers - Switches / Firewalls / Load Balancing - SAN / NAS - OS / Middleware / Database Management - Managed Remote Backup/Alternate Backup Solutions - Content Delivery Network (CDN) - IT Consulting & Professional Services NETWORK SERVICES - Internet / Bandwidth - Telecom / MPLS - Enterprise Customer Support SECURITY & COMPLIANCE - Managed Firewall / Cloud / Antivirus Security Logging - DDOS Mitigation / Intrusion Detection Dual Factor Authentication - Compliance & Certification
6 The Windstream Hosted Solutions Difference We believe that understanding your business, not just your technology, is key to creating hosting solutions that keep your applications and business up and running. More than just taking pride in what we do, we understand what s at stake for our clients and their business. That s why we re personally invested in building hosted solutions that help businesses succeed. Proven track record More than a decade of experience supporting leading companies, from startups to Fortune 100 enterprises 80+% of our customers host their production-level environments with us Flexibility Ability to integrate with your existing environment, serving as an extension of an internal IT team Experience with public, private and hybrid environments, disaster recovery, managed hosting services and colocation Wide range of services enables us to grow with you as your needs evolve Personally invested in your success. Let s face it IT is the lifeblood of your business. Big or small, global or local your business relies on IT. And if it s not there, you re out of business. It s that simple. And that complicated. It covers everything your company does: mission-critical applications, ecommerce infrastructure, back office systems, Software as a Service (SaaS) applications, Exchange servers and more. If there s even a momentary blip in connectivity, you lose time, productivity, data and revenue. More than just taking pride in what we do, we understand what s at stake for our clients and their business. That s why we re personally invested in building hosting solutions that help businesses succeed. Always on. At Windstream Hosted Solutions, we re all about uptime. 100% uptime at enterprise class data centers nationwide. We understand the technologies that keep your company running. Better still, we understand the business drivers behind your need for them. It s rare to find talented engineers with a real head for business, but that s us. And we leverage this rare combination to architect managed solutions that really work. For more than a decade, we ve provided industry-leading IaaS solutions to companies nationwide, ranging from startups to Fortune 100 enterprises. We live and breathe IT, and we ll design a solution that meets your needs. And we ll back it up with an army of experts and data centers, strategically placed around the United States. Together, they re working for you with unmatched technical expertise and proven reliability. Every second. Every minute. Every hour of every day. smart solutions. personalized service. Visit us today to learn about how we can help to drive performance and reduce cost for your company. windstreambusiness.com WHS