COMLINK Cloud Technical Specification Guide DEDICATED SERVER

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1 COMLINK Cloud Technical Specification Guide DEDICATED SERVER Updated June 13, 2014 *Subject to Change*

2 Table of Contents 1 Overview of Cloud Dedicated Server 2 Why Choose Dedicated Servers? 2-4 Features 2 Included Features 2-3 Optional Features 3 Cost 3 Control 3-4 Flexibility 4 Scalability

3 Technical Specification Guide: COMLINK Dedicated Server Overview COMLINK s Dedicated Server is a type of datacenter hosting service in which the client leases an entire private server. Built upon an array of preconfigured servers our unmanaged dedicated servers are designed to meet the customer s requirements for performance, power, speed and reliability, with the option to add additional features such as monitoring, Backup-as-a-Service and cloud storage. Unprecedented flexibility enables the customer to configure a solution to meet their business needs. Dedicated hosting is a popular way to operate servers and their corresponding devices without owning and running the hardware or private datacenter. COMLINK s dedicated servers provide the customers total control over their cloud environment, including access and usage, with the benefits of paying a low monthly reoccurring charge, minimal setup charges, and Teir II compatible datacenter infrastructure. COMLINK s Dedicated Server is an unmanaged product, which allows the customer complete control over the dedicated cloud environment. The customer is responsible for installing and managing all of their own software and applications, which gives the customer the ability to partition and control access to the server. COMLINK offers customers the option to add backup services for an additional monthly fee. The customer can choose and install their preferred operating system, while also having the option to add any required software and applications. Dedicated Servers are an ideal choice for customers that require complete control over their servers without the required capital spending as with on-premise datacenters. Dedicated Servers are ideal for businesses or advanced users that experience high-levels website traffic or CPU-intensive applications, and are aimed at businesses with knowledgeable IT departments. A Dedicated Server gives the customer the flexibility and scalability needed to implement and manage software, applications and configurations. Dedicated Servers offer the resources and capabilities of an entire private server. The entire server is completely devoted to the customer. COMLINK s Dedicated Server includes its own datacenter switch port with 10 Mbps bandwidth burstable to 100 Mbps. 1

additional features such as monitoring, Backup-as-a-Service and cloud storage. Unprecedented flexibility enables the customer to configure a solution to meet their business needs.

4 Features Why Choose Dedicated Servers? Dedicated server hosting reduces CAPEX and OPEX costs Customer s are provided total control with root/administrative access without owning the servers Customer receives sole use of a server, network, and bandwidth for better performance Freedom to load as many domains, sites, or accounts as the customer desires without any limitations The customer can make frequent changes to their operating system and applications at anytime Customers have the opportunity to use applications and software that are not supported by an ISP COMLINK Dedicated Server customers will benefit from the latest enterprise grade server hardware, hosted in one of COMLINK s secure datacenter facilities, and fed by a continuous Internet connection. Dedicated Server have their own datacenter switch port with 10 Mbps bandwidth, burstable to 100 Mbps Dedicated Server hosting is reliable. Leasing a Dedicated Server limits risk by providing the customer with the entire server environment. This ensures that the customer and their websites will never be denied access to the resources needed to operate, as can happen in a shared environment. Dedicated Server hosting is secure with all resources on the server are allocated to the customer that is leasing the Dedicated Server. COMLINK will offer the opportunity to upgrade the server platform to meet the customers evolving needs Dedicated Resources are provided to each customer, CPU s, RAM, bandwidth and storage. Included Features Dedicated hardware Predictable processing power based on the dedicated server specifications 10 Mbps bandwidth burstable to 100 Mbps Bandwidth between datacenters available for redundant configurations Hardware replacement within 4 hours 99.99% network availability HIPAA, PCI, SSEA-16 compliance Include one IP Address per server Optional Features Additional bandwidth speed burstable up to 1 Gbps Choice of operating system license for an additional monthly charge DNS hosting and options provided for an additional monthly charge 2

and bandwidth for better performance Freedom to load as many domains, sites, or email accounts as the customer desires without any limitations The customer can make frequent changes to their

5 Cost Optional Features (cont.) Redundancy hardware can be mirrored at a second location, with software replication synchronizing data between sites. Additional cloud storage Backup as a service (if they are on a supported operating system) Monitoring service for a monthly (Coming Soon) Add-on managed firewall for a monthly charge and Global/SSL VPN license Additional IP addresses Dedicated Servers provide the advantages of low cost, absolute control, excellent performance, flexibility and scalability. The cost benefits associated with the higher return on investment and the reduced need for an expensive datacenter, hardware and technical support personnel make Dedicated Servers a logical choice compared to on premise datacenters. Control Low monthly cost dedicated servers start at $75.00/month retail Minimal initial costs since COMLINK owns the hardware and customers lease it, the upfront cost is minimal Operating expenses customers avoid capital expenditures and by leasing dedicated servers and devices it is a tax-deductible expenditures Free extras COMLINK provides free services such as an IP address, ample bandwidth and basic device and network monitoring Continuity Service disruptions are minimized by redundant power systems and Internet connections, fire suppression, temperature and humidity control within the datacenter Connectivity Large independent pipes to multiple bandwidth providers assure high throughput, fast and reliable Internet connections and lower network latency Monitoring Technicians and monitoring tools ensure servers, devices and the network are running as intended Support COMLINK s experienced engineers and system administrators address and resolve issues quickly As a single user on a private dedicated hosting plan, the customer controls the entire environment. Flexibility Root/administrator access Businesses retain complete freedom to add, remove or customize software on Dedicated Servers and devices Access controls Strict limits and permissions can be placed on users access to storage and other services Flexible usage A customers IT department can run unlimited domains, boxes, applications and users per server COMLINK s operating environment and applications make it easy for customers to get started, change direction or migrate. 3

VPN license Additional IP addresses Dedicated Servers provide the advantages of low cost, absolute control, excellent performance, flexibility and scalability.

6 Flexibility cont. Scalability Short lead time Customer retain complete freedom to add, remove or customize software on Dedicated Servers and devices Minimal requirements to start A device s total power can be directed to accelerate its performance without COMLINK placing limits on the customer Operating systems (OS) Customers have the choice to install and run any OS on a Dedicated Server with COMLINK providing minimal support with Windows and Linux OS s Remote administration Servers and devices can be managed with remote desktops, WAN interfaces or from command lines Dedicated Servers are easy to upgrade or downgrade Hardware variety Multiple server configurations to choose from Ample resources COMLINK s datacenters have plenty of ready-to-use capacity for additional servers and bandwidth Add capacity Cloud, storage can be quickly increased Add bandwidth Increasing bandwidth speed and allocated capacity For customers with specialized in-house IT departments and staff to remotely manage servers and devices, Dedicated Server hosting is an effective way to maintain access and control over server software and usage, without spending money to purchase hardware. Dedicated Servers offer speed, stability, reliability, availability and continuity, the benefit of flexibility and scalability with minimal upfront investment, and affordable monthly billing. COMLINK Dedicated Servers are ideal for any size business with expertise in server administration and software management, time and desire to be in charge of servers. 4

to accelerate its performance without COMLINK placing limits on the customer Operating systems (OS) Customers have the choice to install and run any OS on a Dedicated Server with COMLINK providing

Making the Business and IT Case for Dedicated Hosting

Making the Business and IT Case for Dedicated Hosting Overview Dedicated hosting is a popular way to operate servers and devices without owning the hardware and running a private data centre. Dedicated