JOB DESCRIPTION. Organisation Chart. Business Intelligence Programme Manager. Business Intelligence Programme Co-ordinator

Transcription

1 JOB DESCRIPTION DIRECTORATE: DEPARTMENT: JOB TITLE: IT and Business Intelligence Business Intelligence Business Intelligence Programme Co-ordinator BAND: 7 BASE: REPORTS TO: Staffordshire/Birmingham Business Intelligence Programme Manager RESPONSIBLE FOR: DISCLOSURE & BARRING CHECK REQUIRED: YES NO Standard Enhanced Organisation Chart Business Intelligence Programme Manager Business Intelligence Programme Co-ordinator Job Summary This role will be responsible for delivering business intelligence solutions within agreed specifications/parameters. You will assist in implementation of new solutions including business analysis, system design, development, quality assurance and release management. The post holder will conduct all activities in accordance with relevant policies, procedures, protocols and guidelines. The post-holder will link in other functions in the CSU, as required, to ensure delivery of the Informatics roadmap. The role will work closely with the Business Intelligence Programme Manager to ensure that any new systems or ways of working are effectively transitioned into a business as usual model. The role represents an excellent opportunity to gain an understanding of the complete end-toend process of Business Intelligence solutions delivery. Page 1 of 5

2 MAIN DUTIES Create clear and concise project mandate/project Initiation Document (PID) documentation and ensure that all solutions are delivered to the agreed timescales and budget. Demonstrate strong leadership and coordination qualities under the direction of the Business Intelligence Programme Manager. Take a key role in development and execution of programme delivery policies and procedures Establish effective internal and external stakeholders engagement. Capitalises on both formal channels and informal networks to achieve goals. Lead on the change management process including support with business process redesign. Ensure that an effective communication strategy is adopted. Evaluate options using previous Business Intelligence/NHS knowledge. Demonstrate Business Intelligence solutions to a variety of audiences. Design training programme for Business Intelligence solutions delivery. Deliver training in Business Intelligence solutions to a variety of delegates. Provide early life support; ensure that benefit realisation process is completed. Responsible for working alongside the Business Intelligence team to design the look, feel and functionality of solutions with a focus on creating intuitive and user friendly interfaces. Work closely with CSU BI customers, both internal and external, to assist targeted product development. Ability to analyse, evaluate and synthesise highly complex data and information from a wide range of sources to achieve successful project initiation and delivery. Strong interpersonal skills are essential so that you can work closely with both your Business Intelligence colleagues and end users to create applications that can be successfully integrated into business as usual. Facilitate and coordinate delivery/stakeholder meetings. Provide reports and presentations to senior stakeholders and programme meetings including the Steering Group. Reports through agreed reporting lines on programme progress. Support research and production of options appraisals on new technologies, tools and standards and assist in the adoption of new methodologies and technologies for solution delivery. Ensure solutions are tested for accuracy, performance, data quality and resilience. Support software releases and upgrades. Organise own work and the work of allocated resources to maximise development productivity, quality and efficiency. Work with minimal supervision and use reporting tools/mechanisms mandated by Business Intelligence management. Travel to off-site venues, as required to deliver solutions, attend meetings, courses, conferences as designated. Undertake other duties as required as designated by line manager or other senior Business Intelligence managers. Understanding of Information Governance requirements. Authorising timesheets and expenses claims for junior\contractor staff Page 2 of 5

3 COMMUNICATION Receives and presents highly complex or contentious information to range of internal staff and external customers at all levels including very senior managers. LINE MANAGEMENT AND STAFF DEVELOPMENT Responsible for day to day management, including recruitment, appraisal, discipline and training. Page 3 of 5

4 PERSON SPECIFICATION Factors Description Essential Desirable Assessment* Education / Qualifications Educated to Masters Degree level, or equivalent higher education qualification or an equivalent level of experience in a related subject C/AF/I Specialist qualification in an IM&T related area. Prince2 Qualification or equivalent ECDL qualification Experience Knowledge Proven experience of developing, implementing and maintaining programmes including associated documentation. Proven track record for ownership and completion of tasks and self-management of parallel activities Excellent verbal and written communication skills Excellent presentation and facilitation skills and ability to prepare and present concise reports Ability to manage time and self effectively and meet strict deadlines Ability to solve problems and work on own initiative and under pressure Ability to think creatively and respond positively in a constantly changing environment Analytical skills to be able to extract, analyse and present information Knowledge and experience of the NHS Experience of working in a development team in an enterprise environment and dealing with sensitive information Experience in an IM&T discipline Well developed skills in the use of Microsoft applications (in particular, Excel, Word and PowerPoint) Experience in a training delivery role Knowledge of tools and techniques to support effective programme management Proven ability to transfer and develop skills and knowledge in new technical areas at short notice. Ability to translate complex technical problems both verbally and in written form to a range of business and technical audiences, including senior management and novice users. Microsoft Office 2010 or above to an advanced level. Knowledge of clinical information systems in the context of the NHS Knowledge of the Microsoft stack *Assessment will take place with reference to the following information AF=Application form I=Interview C=Certificate AF/I AF/I Page 4 of 5

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