Europe Web Conferencing Services Market. Collaborative Workspaces Drive Growth of Web Conferencing

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Europe Web Conferencing Services Market. Collaborative Workspaces Drive Growth of Web Conferencing"

Transcription

1 Europe Web Conferencing Services Market Collaborative Workspaces Drive Growth of Web Conferencing November 2013

2 Contents Section Slide Numbers Executive Summary 4 Market Overview 8 Forecast and Trends 12 Competitive Analysis 24 Country Analysis 40 The Last Word 57 Appendix 60 3

3 Key Findings Web conferencing is transforming into an always-on collaborative workspace that will offer end-to-end meeting, collaboration, and multi-modal communications capabilities. Demand for hosted web conferencing is growing at a healthy pace. Web conferencing service revenue in Europe is projected to grow at a CAGR of %, from M in 2012, to M in Mobility is a key trend in the industry. Vendors are leading with the mobility first message. Providing a consistent user experience on mobile devices is key to driving higher user adoption in the market. Integration with social platforms is becoming relevant as well, as social media becomes an increasingly important part of enterprise external and internal communications. Line of business applications continue to be key drivers of growth in the industry, most notably, Sales, HR and Training, and Events. These are important opportunities for providers to demonstrate the broader benefits of web conferencing across the enterprise. High quality video is becoming a standard component of web conferencing. Customers expect to leverage their investment in web conferencing to conduct high quality visual communications. 5

4 Executive Summary Market Engineering Measurements Market Overview Market Stage Total Web Conferencing Services Market: Europe, 2012 Market Revenue Market Size for Last Year of Study Period Base Year Market Growth Rate Compound Annual Growth Rate Growth M M % % (2012) (2017) (CAGR, ) Customer Price Sensitivity Degree of Technical Change Market Concentration (scale:1 [Low] to 10 [High]) (scale:1 [Low] to 10 [High]) % (% of market share held by top 3 companies) Decreasing Stable Increasing For tabular version click here Note: All figures are rounded. The base year is analysis. 6

5 Executive Summary CEO s Perspective Web conferencing is evolving from a point meeting application to a collaborative workspace. Mobility is a key trend. Vendors are focusing on providing consistent user experiences across all devices. High quality video is gaining importance as visual communications for business becomes more prevalent. Competitive pricing and superior functionality is shifting preferences from audio to web conferencing. 5 Ease of use and customer experience is key to driving adoption of services. 7

6 Market Overview Definitions Scope Geographic Coverage Europe Study Period Base Year 2012 Forecast Period Monetary Unit Euros Conversion Rate 1 = $ This study covers the hosted web conferencing market for the EU countries and Norway and Switzerland. All revenues are reported at the end-user level. Revenues of resold services are attributed to the partner service provider that resells the service and not the original provider. If revenues were provided in dollars they were then converted to euro at the month average of 1 = $. 9

7 Market Overview Definitions (continued) Web conferencing allows people to hold real-time, synchronous meetings and conferences over the web. Typical features of a web conferencing service include: o Slide presentation, desktop sharing, and application sharing o Web co-browsing and file transfer o Integrated PSTN and/or VoIP audio for web-based conference control o Public and private chat (text messaging) o White boarding and annotation o Polls and surveys o Recording, archiving, and broadcasting o Desktop video Scope Exclusions: Revenue from stand-alone audio conferencing services is not included. However, in meetings where the conferencing service provider seamlessly integrates audio with web conferencing, revenue from integrated audio-web conferences is included. Revenue from webcasting services is not included since webcasting represents a distinct market and application. Pure-play webcasting services are excluded from the coverage of this research. Revenue from webinar services offered by web conferencing vendors is included. 10

8 Market Overview Key Questions This Study Will Answer What are the key factors impacting the growth of web conferencing services in Europe? How big is the European market for web conferencing services? How will web meetings evolve over time to accommodate user needs? What are the market sizes and growth forecasts for country/sub-region markets in Europe? How are vendors positioned to meet the evolving needs of customers in this market? 11

Analysis of the European Audio Conferencing Services Market Increase in Volume of Minutes to Offset Price Decline in the Near Term

Analysis of the European Audio Conferencing Services Market Increase in Volume of Minutes to Offset Price Decline in the Near Term Analysis of the European Audio Conferencing Services Market Increase in Volume of Minutes to Offset Price Decline in the Near Term November 2013 Contents Section Slide Number Executive Summary 4 Market

More information

Global Web and Mobile Analytics Market Mobile Emerges as a Stand-alone Segment; Predictive Analytics is the Secret Sauce for Monetization

Global Web and Mobile Analytics Market Mobile Emerges as a Stand-alone Segment; Predictive Analytics is the Secret Sauce for Monetization Global Web and Mobile Analytics Market Mobile Emerges as a Stand-alone Segment; Predictive Analytics is the Secret Sauce for Monetization August 2014 Contents Section Slide Number Executive Summary 5 Market

More information

Analysis of The Telemedicine Market in Asia-Pacific. Affordable Telemedicine Services Are Enabling Business Model Evolution

Analysis of The Telemedicine Market in Asia-Pacific. Affordable Telemedicine Services Are Enabling Business Model Evolution Analysis of The Telemedicine Market in Asia-Pacific Affordable Telemedicine Services Are Enabling Business Model Evolution July 2015 Contents Section Slide Number Executive Summary 4 Perspectives on Telemedicine

More information

Web Conferencing SOLUTIONS Buyers Guide

Web Conferencing SOLUTIONS Buyers Guide Web Conferencing SOLUTIONS Buyers Guide Table of Content: SOLUTIONS for businesses 2 Web meeting basic needs 2 Other types of online web conferencing 2 Web based conferencing features 3 Web conferencing

More information

Asia-Pacific Secure Content Management Market 2012 Stable Growth is Anticipated in the email and Web Security Segments

Asia-Pacific Secure Content Management Market 2012 Stable Growth is Anticipated in the email and Web Security Segments Asia-Pacific Secure Content Management Market 2012 Stable Growth is Anticipated in the email and Web Security Segments October 2013 Contents Section Slide Number Executive Summary 5 Market Overview 11

More information

Opportunities in Healthcare Cloud Market in the US and Europe. Evolving Regulatory Scene Likely to Boost Healthcare Cloud Adoption

Opportunities in Healthcare Cloud Market in the US and Europe. Evolving Regulatory Scene Likely to Boost Healthcare Cloud Adoption Opportunities in Healthcare Cloud Market in the US and Europe Evolving Regulatory Scene Likely to Boost Healthcare Cloud Adoption October 2014 Contents Section Slide Number Executive Summary 8 Market Overview

More information

Analysis of the Global Distributed Denial of Service (DDoS) Mitigation Market

Analysis of the Global Distributed Denial of Service (DDoS) Mitigation Market Analysis of the Global Distributed Denial of Service (DDoS) Mitigation Market Rise of the DDoS Attack Spurs Demand for Comprehensive Solutions July 2014 1 Contents Section Slide Number Executive Summary

More information

Analysis of the Global Learning Management Systems Market Traditional Dichotomy Between Walled Garden and Open-source Products Gives Way to Middle

Analysis of the Global Learning Management Systems Market Traditional Dichotomy Between Walled Garden and Open-source Products Gives Way to Middle Analysis of the Global Learning Management Systems Market Traditional Dichotomy Between Walled Garden and Open-source Products Gives Way to Middle Ground of Configurable Solutions January 2015 Contents

More information

Global Marketing Automation Software Market Marketing Automation Evolves into a True Cross-Channel Marketing Suite

Global Marketing Automation Software Market Marketing Automation Evolves into a True Cross-Channel Marketing Suite Global Marketing Automation Software Market Marketing Automation Evolves into a True Cross-Channel Marketing Suite April 2015 Contents Section Slide Number Executive Summary 3 Market Overview 10 Total

More information

European Data Centre Services Market Growing Popularity of the Outsourcing Model Fuels Growth of Retail Colocation and Managed Hosting

European Data Centre Services Market Growing Popularity of the Outsourcing Model Fuels Growth of Retail Colocation and Managed Hosting European Data Centre Services Market Growing Popularity of the Outsourcing Model Fuels Growth of Retail Colocation and Managed Hosting February 2014 Contents Section Slide Number Executive Summary 7 Market

More information

LEVEL 3 SM WEB MEETING

LEVEL 3 SM WEB MEETING LEVEL 3 SM WEB MEETING REAL-TIME, INTUITIVE, ROBUST COLLABORATION AT YOUR FINGERTIPS Today, organizations are finding that rudimentary Web conferencing applications are inadequate and frustrating to use.

More information

Analysis of the Mobile Endpoint Security Products Market Tackling the Shift to Mobility with a Strong Endpoint Security Solution.

Analysis of the Mobile Endpoint Security Products Market Tackling the Shift to Mobility with a Strong Endpoint Security Solution. Analysis of the Mobile Endpoint Security Products Market Tackling the Shift to Mobility with a Strong Endpoint Security Solution Global July 2012 Contents Section Slide Numbers Executive Summary 4 Market

More information

Partner Growth Opportunities in the Evolving UC Market

Partner Growth Opportunities in the Evolving UC Market Partner Growth Opportunities in the Evolving UC Market Market Shifts Call for a Broader Skill Set and Portfolio 9847-64 March 2015 Contents Section Slide Numbers Executive Summary 3 Market Overview 7 Customer

More information

Global Enterprise Content Management Market Mobile and Cloud Platforms are Driving Widespread Adoption

Global Enterprise Content Management Market Mobile and Cloud Platforms are Driving Widespread Adoption Global Enterprise Content Management Market Mobile and Cloud Platforms are Driving Widespread Adoption January 2015 Contents Section Slide Number Executive Summary 3 Market Overview 10 Total ECM Market

More information

US Physician Revenue Cycle Management. Overview and Outlook, 2012 2017

US Physician Revenue Cycle Management. Overview and Outlook, 2012 2017 US Physician Revenue Cycle Management Overview and Outlook, 2012 2017 June 2013 Contents Section Slide Numbers Executive Summary 4 Study Scope and Research Methodology 11 Macro Trends: National Health

More information

Emerging Trends in Unified Communications Applications and Services Market in India H1 2014

Emerging Trends in Unified Communications Applications and Services Market in India H1 2014 Emerging Trends in Unified Communications Applications and Services Market in India H1 2014 Rising Customer Expectations Lead to Higher Adoption of Unified Communications Solutions 9ABD-64 January 2015

More information

Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth

Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth Analysis of the North American VoIP Access and SIP Trunking Services Market Cloud-style Offerings Accelerate Growth NE15-64 September 2014 Contents Section Slide Number Executive Summary 4 Market Overview

More information

Asia-Pacific Application Performance Management Market CY 2013 Rapidly Changing Application Architecture and Business Environment Drives the Market

Asia-Pacific Application Performance Management Market CY 2013 Rapidly Changing Application Architecture and Business Environment Drives the Market Asia-Pacific Application Performance Management Market CY 2013 Rapidly Changing Application Architecture and Business Environment Drives the Market October 2014 Contents Section Slide Number Executive

More information

North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers

North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers North American VoIP Access and SIP Trunking Services Market New Offerings and Features Attract Mainstream Customers December 2013 Contents Section Slide Number Executive Summary 5 Market Overview 10 Total

More information

Global Network and Application Security Testing Market An Overview of Emerging Trends and Growth Opportunities For Test Solution Vendors

Global Network and Application Security Testing Market An Overview of Emerging Trends and Growth Opportunities For Test Solution Vendors Global Network and Application Security Testing Market An Overview of Emerging Trends and Growth Opportunities For Test Solution Vendors May 2013 Contents Section Slide Numbers Executive Summary 4 Market

More information

Update on the CRM BPO and Contact Center Outsourcing Services Market in Brazil Moving from Contact Center to Customer Experience

Update on the CRM BPO and Contact Center Outsourcing Services Market in Brazil Moving from Contact Center to Customer Experience Update on the CRM BPO and Contact Center Outsourcing Services Market in Brazil Moving from Contact Center to Customer Experience December 2012 Contents Section Slide Number Executive Summary 7 Market Overview

More information

State of Cloud Computing Security in the UAE IT Spending Habits and Future Outlook of Cloud Customers in the UAE

State of Cloud Computing Security in the UAE IT Spending Habits and Future Outlook of Cloud Customers in the UAE State of Cloud Computing Security in the UAE IT Spending Habits and Future Outlook of Cloud Customers in the UAE September 2013 Contents Section Slide Numbers Executive Summary 8 Research Aim and Objectives

More information

Source: Publications Management, 2004.

Source: Publications Management, 2004. Source: Publications Management, 2004. NOTE: Custom Publishing Only: Does not include webcasts and roadshow-type revenue. Source: VSS Communication Industry Forecast & Report, 2007; Publications Management,

More information

Video Conferencing Infrastructure and Endpoints

Video Conferencing Infrastructure and Endpoints Video Conferencing Infrastructure and Endpoints Market Outlook for EMEA August 2013 9847-64 Contents Section Slide Numbers Research Background 3 Market Definitions 4 Research Scope 5 Market Overview 6

More information

Analysis of the South African Contact Centre Market The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa s

Analysis of the South African Contact Centre Market The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa s Analysis of the South African Contact Centre Market The Growing Opportunity for Business Process Outsourcing (BPO) Providers in South Africa s Contact Centre Market July 2015 Contents Section Slide Number

More information

Web Conferencing Glossary

Web Conferencing Glossary Web Conferencing Glossary Ad-Hoc Meeting a meeting that can be held immediately, on-the-fly Adobe Connect Adobe Connect is a Web Conferencing solution that provides rich, interactive, multimedia experiences

More information

Evaluation of the Genesys Meeting Center. Strategic Benefits of a Unified Audio and Web Conferencing Solution

Evaluation of the Genesys Meeting Center. Strategic Benefits of a Unified Audio and Web Conferencing Solution Evaluation of the Genesys Meeting Center Strategic Benefits of a Unified Audio and Web Conferencing Solution Evaluation of the Genesys Meeting Center Strategic Benefits of a Unified Audio and Web Conferencing

More information

Market Trends: Web Conferencing, Collaboration and Streaming. Industry Developments and the Business Impact

Market Trends: Web Conferencing, Collaboration and Streaming. Industry Developments and the Business Impact Market Trends: Web Conferencing, Collaboration and Streaming Industry Developments and the Business Impact Coreography LLC April 2003 INTRODUCTION The benefits of using the web to enable collaboration

More information

Analysis of Healthcare IT Spending in Australia

Analysis of Healthcare IT Spending in Australia Analysis of Healthcare IT Spending in Australia An Already Sophisticated Market is Driving Innovation by Vendors 9AB9-48 March 2015 Contents Section Slide Number Executive Summary 3 Healthcare Industry

More information

Side-by-side product comparison for web conferencing applications

Side-by-side product comparison for web conferencing applications January, 2005 Side-by-side product comparison for web conferencing applications webex Meeting Center vs. hotcomm webex Meeting Center is a web-based virtual meeting product available as a hosted service.

More information

2012 Global Web Conferencing Services Growth Leadership Award

2012 Global Web Conferencing Services Growth Leadership Award 2011 South African Data Centre Green Excellence Award in Technology Innovation Cybernest 2013 2012 Global Web Conferencing Services Growth Leadership Award 2011 Frost & Sullivan 1 We Accelerate Growth

More information

Remote Collaboration Solutions In the Financial Services Industry

Remote Collaboration Solutions In the Financial Services Industry WHITE PAPER Remote Collaboration Solutions In the Financial Services Industry Using Audio/Web Conferencing to Drive Profitable Growth By Debra Chin Senior Vice President Palmer Research May 2011 This Palmer

More information

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Frost & Sullivan http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm EST

More information

A SIMPLE EQUATION CLOUD COMMUNICATIONS = BUSINESS SUCCESS SHARE THIS: www.shoretel.com

A SIMPLE EQUATION CLOUD COMMUNICATIONS = BUSINESS SUCCESS SHARE THIS: www.shoretel.com A SIMPLE EQUATION CLOUD COMMUNICATIONS = BUSINESS SUCCESS DOES YOUR PHONE SYSTEM INTEGRATE WITH YOUR BUSINESS? The business of today needs to solve numerous problems to achieve success. Fortunately, when

More information

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Frost & Sullivan http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm EST

More information

Marketing Automation Solutions Market India Increasing Enterprise Digital Marketing Initiatives Drive Growth at a CAGR of 25% by 2020

Marketing Automation Solutions Market India Increasing Enterprise Digital Marketing Initiatives Drive Growth at a CAGR of 25% by 2020 Marketing Automation Solutions Market India Increasing Enterprise Digital Marketing Initiatives Drive Growth at a CAGR of 25% by 2020 P82F-70 December 2014 Contents Section Slide Number Executive Summary

More information

RESEARCH NOTE. Workplace Service. Hot Vendors in Video Conferencing, 2015

RESEARCH NOTE. Workplace Service. Hot Vendors in Video Conferencing, 2015 June 11, 2015 Author: David Mario Smith Hot Vendors in Video Conferencing, 2015 Summary: Videoconferencing is at an inflection point: emerging software-based offerings are disrupting traditional hardware

More information

Electronic Medical Records (EMR) Market in Brazil Increasing Needs of Clinical Systems Expands EMR Bringing Brazil to the Forefront in Latin America

Electronic Medical Records (EMR) Market in Brazil Increasing Needs of Clinical Systems Expands EMR Bringing Brazil to the Forefront in Latin America Electronic Medical Records (EMR) Market in Brazil Increasing Needs of Clinical Systems Expands EMR Bringing Brazil to the Forefront in Latin America July 2013 Contents Section Slide Number Executive Summary

More information

Lukas Keller Unified Communications Business Lead Microsoft Western Europe. Unified. Simplified.

Lukas Keller Unified Communications Business Lead Microsoft Western Europe. Unified. Simplified. Lukas Keller Unified Communications Business Lead Microsoft Western Europe Early Customer Adoption Partners Ready A growing ecosystem Performance of Hardware Broadband, Mobility, Form Factors Digitization

More information

INXPO s Webcasting Solution

INXPO s Webcasting Solution INXPO s Webcasting Solution XPOCAST provides companies a simple and cost-effective webcasting solution that delivers powerful audio and visual presentations to global audiences. With live, simulive, and

More information

2013 European Conferencing Services Customer Value Leadership Award

2013 European Conferencing Services Customer Value Leadership Award 2013 2013 European Conferencing Services Customer Value Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Customer Value Leadership Award Conferencing Services Europe, 2013 Frost & Sullivan

More information

Unified Communications and Desktop Integration

Unified Communications and Desktop Integration S T R A T E G I C W H I T E P A P E R Unified Communications and Desktop Integration Unified communications (UC) is recognized as one of the top strategic new technology areas in IT operations. The Alcatel-Lucent

More information

2014 Global Web Events. Market Leadership Award

2014 Global Web Events. Market Leadership Award 2013 2014 2014 Global Web Events INSERT COMPANY LOGO HERE Market Leadership Award 2013 North American SSL Certificate ON24 Product Leadership Award Market Leadership Award Web Events Global, 2014 Frost

More information

Analysis of the US Government and Military Commercial Satellite Market Turbulent Government Contracts Impact Growth

Analysis of the US Government and Military Commercial Satellite Market Turbulent Government Contracts Impact Growth Analysis of the US Government and Military Commercial Satellite Market Turbulent Government Contracts Impact Growth November 2014 Contents Section Slide Number Executive Summary 4 Market Overview 8 Total

More information

U.S. Hospital Revenue Cycle Management Overview and Outlook, 2012 2017

U.S. Hospital Revenue Cycle Management Overview and Outlook, 2012 2017 U.S. Hospital Revenue Cycle Management Overview and Outlook, 2012 2017 April 2013 Contents Section Slide Numbers Executive Summary 4 Study Scope and Research Methodology 11 Market Overview 17 Market Analysis

More information

2013 North American Audio Conferencing Services Growth Leadership Award

2013 North American Audio Conferencing Services Growth Leadership Award 2013 2013 North American Audio Conferencing Services Growth Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Audio Conferencing Services North America, 2013 Frost &

More information

Where do you work? Where do you work?

Where do you work? Where do you work? Where do you work? The answer used to be the name of the company you worked for and assumed you worked in their office building. But today that question takes on a whole new meaning. Today, more and more

More information

Asia-Pacific Web Application Firewall Market Increasing Attacks on the Application Layer are Driving the Market

Asia-Pacific Web Application Firewall Market Increasing Attacks on the Application Layer are Driving the Market Asia-Pacific Web Application Firewall Market Increasing Attacks on the Application Layer are Driving the Market May 2015 1 Contents Section Slide Number Executive Summary 3 Market Overview 9 Total Web

More information

MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE KEY BENEFITS

MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE KEY BENEFITS BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Delivering effective collaboration amongst employees, partners and customers is a critical driver to the

More information

Version comparison guide

Version comparison guide Version comparison guide Live Meeting 2007 vs. Live Meeting 2005 Live Meeting 2007 introduces many new features and provides several areas of improved functionality when compared with the previous version,

More information

You-niversity Arlington, VA TEL: (703) 351-5064 www.you-niversity.com

You-niversity Arlington, VA TEL: (703) 351-5064 www.you-niversity.com Initiating Successful Online Programs Rebecca Compton, Education Coordinator Arlington, VA TEL: (703) 351-5064 www.you-niversity.com Engage the Attendees Audience Response System Animations Instant feedback

More information

Industrial Services Opportunities in the European Electric Drives Market

Industrial Services Opportunities in the European Electric Drives Market Industrial Services Opportunities in the European Electric Drives Market Focus on Mobility and Energy Efficiency Bolsters Demand for Advanced Services 9AAC-17 March 2015 Contents Section Slide Number Executive

More information

Analysis of the Global SSL Certificate Market. The Growing Need for Value-added Solutions

Analysis of the Global SSL Certificate Market. The Growing Need for Value-added Solutions Analysis of the Global SSL Certificate Market The Growing Need for Value-added Solutions March 2013 Contents Section Slide Numbers Executive Summary 8 Market Overview 14 Total SSL Certificate Market -

More information

Argentinean Automotive Paints and Coatings Market Automotive Industry Growth and Economic Climate Boost the Market

Argentinean Automotive Paints and Coatings Market Automotive Industry Growth and Economic Climate Boost the Market Argentinean Automotive Paints and Coatings Market Automotive Industry Growth and Economic Climate Boost the Market October 2012 Contents Section Slide Numbers Executive Summary 4 Market Overview 10 Total

More information

Analysis of the Global Active Monitoring Network Performance Market QoS and QoE Drive the Demand for Active Monitoring

Analysis of the Global Active Monitoring Network Performance Market QoS and QoE Drive the Demand for Active Monitoring Analysis of the Global Active Monitoring Network Performance Market QoS and QoE Drive the Demand for Active Monitoring July 2014 Contents Section Slide Numbers Executive Summary 4 Market Overview 7 Active

More information

What is Oracle Web Conferencing?

What is Oracle Web Conferencing? Oracle Collaboration Suite Using Oracle Web Conferencing Release 2 (9.0.4.2.0) Part No. B12133-02 March 2004 Use this document to learn the basics of Oracle Web Conferencing. It is recommended that conference

More information

Delivering advanced self service and ease of use

Delivering advanced self service and ease of use Alcatel-Lucent OmniTouch 4625 contact Center Interactive voice Response Delivering advanced self service and ease of use Evolve customer service for business success Like many other enterprises in your

More information

ACHIEVING MARKETING ROI WITH WEBCASTING SOLUTIONS. By Debra Chin Senior Vice President Palmer Research

ACHIEVING MARKETING ROI WITH WEBCASTING SOLUTIONS. By Debra Chin Senior Vice President Palmer Research ACHIEVING MARKETING ROI WITH WEBCASTING SOLUTIONS By Debra Chin Senior Vice President Palmer Research EXECUTIVE SUMMARY There is some good news for marketers today: budgets and staffing are on the rise

More information

Mobile Workforce Management Market Prepackaged Mobile Field-based Worker Applications in North America

Mobile Workforce Management Market Prepackaged Mobile Field-based Worker Applications in North America Mobile Workforce Management Market Prepackaged Mobile Field-based Worker Applications in North America December 2013 Contents Section Slide Numbers Executive Summary 4 Market Overview 10 Total Mobile Workforce

More information

KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE

KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Effective collaboration among employees, partners and customers is a critical driver of any organization

More information

Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery

Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery Analysis of the U.S. Dedicated Internet Access Services Market, 2012 Back On Track with Robust Recovery October 2012 Contents Section Slide Number Executive Summary 8 Market Overview 13 Total DIA Services

More information

Analysis of the US Hospital Real-time Location Systems Market. Improving Efficiency Technology for Inpatient Care

Analysis of the US Hospital Real-time Location Systems Market. Improving Efficiency Technology for Inpatient Care Analysis of the US Hospital Real-time Location Systems Market Improving Efficiency Technology for Inpatient Care NECB-25 July 2015 Contents Section Slide Numbers Executive Summary 8 Market Overview 17

More information

The Windows Telephony Application Programming Interface Combining the Power of the Computer With the Functionality of the Telephone.

The Windows Telephony Application Programming Interface Combining the Power of the Computer With the Functionality of the Telephone. The Windows Telephony Application Programming Interface Combining the Power of the Computer With the Functionality of the Telephone Backgrounder The Windows Telephony Application Programming Interface

More information

Benefits of Web Conferencing

Benefits of Web Conferencing Benefits of Web Conferencing WHITE PAPER To compete in the global marketplace, businesses must constantly look for ways to streamline operations, reduce costs and boost productivity. This is particularly

More information

ON24 Platform 10 Webcasting Industry Standard for Demand Generation and Customer Engagement

ON24 Platform 10 Webcasting Industry Standard for Demand Generation and Customer Engagement ON24 Platform 10 Webcasting Industry Standard for Demand Generation and Customer Engagement ON24 PLATFORM 10 BENEFITS Efficiently and cost-effectively generate sales-qualified leads Influence, nurture,

More information

BEST PRACTICES RESEARCH

BEST PRACTICES RESEARCH 2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Conferencing Services Europe, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with

More information

Strategic Analysis of the US Fleet and Vehicle Lease Market Recovery from Financial Crisis Generating Strong Growth

Strategic Analysis of the US Fleet and Vehicle Lease Market Recovery from Financial Crisis Generating Strong Growth Strategic Analysis of the US Fleet and Vehicle Lease Market Recovery from Financial Crisis Generating Strong Growth February 2014 Contents Section Slide Number Executive Summary 4 Research Scope, Objectives,

More information

MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE KEY BENEFITS ENHANCED PRODUCTIVITY AND INNOVATION

MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE KEY BENEFITS ENHANCED PRODUCTIVITY AND INNOVATION BROCHURE MITEL MiCOLLAB KEEPING PEOPLE CONNECTED AND PRODUCTIVE ANYTIME, ANYWHERE, ON ANY DEVICE Effective collaboration among employees, partners and customers is a critical driver of any organization

More information

Online Collaboration For Organizational Training And Development

Online Collaboration For Organizational Training And Development Online Collaboration For Organizational Training And Development The only collaboration solution designed expressly for training and education, Blackboard Collaborate is a comprehensive, open platform

More information

Video is Key in Location Liberation for Medium-Sized Businesses

Video is Key in Location Liberation for Medium-Sized Businesses Video is Key in Location Liberation for Medium-Sized Businesses Prepared by Blair Pleasant and Nancy Jamison UCStrategies Sponsored by IBM and Polycom Video is Key in Location Liberation for Medium Sized

More information

Analysis of the Latin American Electronic Medical Record Market Current and Proposed Regulations will Boost the Market in Argentina, Colombia, and

Analysis of the Latin American Electronic Medical Record Market Current and Proposed Regulations will Boost the Market in Argentina, Colombia, and Analysis of the Latin American Electronic Medical Record Market Current and Proposed Regulations will Boost the Market in Argentina, Colombia, and Mexico March 2013 Contents Section Slide Numbers Executive

More information

Aragon Research RESEARCH NOTE. Workplace Service. What is the Future of Web Conferencing?

Aragon Research RESEARCH NOTE. Workplace Service. What is the Future of Web Conferencing? Aragon Research Author: Jim Lundy What is the Future of Web Conferencing? Summary: Web conferencing is in the midst of a strategic shift from being an isolated application to being part of a larger integrated

More information

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration Analysis of the North American Hosted IP Telephony and UCC Services Market The Perfect Storm for Cloud Unified Communications & Collaboration July 2015 Contents Section Slide Number Executive Summary 3

More information

All Hands on Your Desktop

All Hands on Your Desktop All Hands on Your Desktop Learn how companies are enhancing all hands meetings with powerful video webcasting tools All Hands on Your Desktop Abstract Technology supports communication with large groups

More information

Microsoft s UC Solution for Edu. Carl Kishel Technology Strategist Microsoft Education

Microsoft s UC Solution for Edu. Carl Kishel Technology Strategist Microsoft Education Microsoft s UC Solution for Edu Carl Kishel Technology Strategist Microsoft Education What is Microsoft UC? Email and Calendar Integrated Voicemail (Unified Messaging) Enterprise Voice/Telephony, IM, Presence,

More information

BOARDROOM-QUALITY WEB AND VIDEO CONFERENCING MADE EASY. www.omnijoin.com

BOARDROOM-QUALITY WEB AND VIDEO CONFERENCING MADE EASY. www.omnijoin.com BOARDROOM-QUALITY WEB AND VIDEO CONFERENCING MADE EASY. WHY OMNIJOIN FROM BROTHER? OmniJoin web conferencing is a business-grade, secure online meeting service that provides video, crystal clear audio,

More information

Live Web Broadcasting of Library Board Meetings - Update

Live Web Broadcasting of Library Board Meetings - Update STAFF REPORT ACTION REQUIRED 12. Live Web Broadcasting of Library Board Meetings - Update Date: January 19, 2015 To: From: Toronto Public Library Board City Librarian SUMMARY At its October 20, 2014 meeting,

More information

Mitel MiCollab Audio, Web and Video Conferencing

Mitel MiCollab Audio, Web and Video Conferencing Mitel MiCollab Audio, Web and Video Conferencing Wherever you are around the world, share information and collaborate with co-workers, partners, and customers As workforce roles become more varied, and

More information

Global CRM Software Market with Focus on Cloud Applications (2016-2020) April 2016

Global CRM Software Market with Focus on Cloud Applications (2016-2020) April 2016 Global CRM Software Market with Focus on Cloud Applications (2016-2020) April 2016 Global CRM Software Market with Focus on Cloud Applications Scope of the Report The report titled Global CRM Software

More information

Network Infrastructure Product Guide

Network Infrastructure Product Guide Network Infrastructure Product Guide www.polycom.com solutions made simple, Inc.: 4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only. For North America, Latin America

More information

Network Security Market in India CY 2014

Network Security Market in India CY 2014 Network Security Market in India CY 2014 Advanced, Sophisticated, and Targeted Attacks Lead to High Adoption of Network Security Solutions July 2015 Contents Section Slide Number Executive Summary 3 Market

More information

Frequently Asked Questions

Frequently Asked Questions Frequently Asked Questions WHAT IS WEBEX MEETING CENTER? WebEx is an online web conferencing platform that allows busy industry leaders to achieve better results through more productive, engaging web meetings.

More information

About KRM: Web Conferencing & Webinar Management Experts

About KRM: Web Conferencing & Webinar Management Experts About KRM: Web Conferencing & Webinar Management Experts In 1994, Rick Olson, KRM President and CEO, put together the right people and technologies to make webinars and digital events affordable, practical

More information

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Frost & Sullivan http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm EST

More information

Feature Sheet. Mobile Access. With INXPO s mobile experience, you can connect with your audience, anywhere at anytime!

Feature Sheet. Mobile Access. With INXPO s mobile experience, you can connect with your audience, anywhere at anytime! Feature Sheet Mobile Access With INXPO s mobile experience, you can connect with your audience, anywhere at anytime! Industry s Best Mobile Experience Today, more than ever, people rely on mobile technology

More information

Webcasting vs. Web Conferencing. Webcasting vs. Web Conferencing

Webcasting vs. Web Conferencing. Webcasting vs. Web Conferencing Webcasting vs. Web Conferencing 0 Introduction Webcasting vs. Web Conferencing Aside from simple conference calling, most companies face a choice between Web conferencing and webcasting. These two technologies

More information

Webinars Webcasting Virtual Events Conferencing Video Publishing. The Virtual Event Company

Webinars Webcasting Virtual Events Conferencing Video Publishing. The Virtual Event Company Webinars Webcasting Virtual Events Conferencing Video Publishing The Virtual Event Company About Onstream Media Onstream Media is a leading online service provider of corporate audio and web communications,

More information

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Disruptive Integrated Applications and New Partnerships Drive Growth 9847-64 January 2014 Contents Section Slide Numbers Executive

More information

Business leaders, meanwhile, are looking for reporting that will help them drive efficiency and maximize returns on their technology investments.

Business leaders, meanwhile, are looking for reporting that will help them drive efficiency and maximize returns on their technology investments. Businesses don t buy phone systems for fun. If you re in the market, you re probably responding to an event, such as a move or serious problems with an existing system. Perhaps, you are looking to gain

More information

Evaluating Conferencing Solutions A Buyer s Guide

Evaluating Conferencing Solutions A Buyer s Guide Evaluating Conferencing Solutions A Buyer s Guide Table of Contents 1 2 6 9 11 12 18 21 Introduction The Growing Use of Conferencing The Business Value of Conferencing Audio and Web Conferencing Choices

More information

November 2013. The Business Value of SIP Trunking

November 2013. The Business Value of SIP Trunking November 2013 S P E C I A L R E P O R T The Business Value of SIP Trunking Table of Contents Introduction... 3 What Is SIP Trunking?... 3 What Is the Demand for SIP Trunking?... 5 How Does SIP Trunking

More information

2015 Global Conferencing Services Market Leadership Award

2015 Global Conferencing Services Market Leadership Award 2015 Global Conferencing Services Market Leadership Award 2015 Contents Background and Company Performance... 3 Industry Challenges... 3 Market Leadership of InterCall... 4 Conclusion... 7 Significance

More information

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample

MarketsandMarkets. http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample MarketsandMarkets http://www.marketresearch.com/marketsandmarkets-v3719/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm

More information

UC & C Success Requires a Services Lead Approach

UC & C Success Requires a Services Lead Approach UC & C Success Requires a Services Lead Approach Presented by Zeus Kerravala Principal Analyst 2014 ZK RESEARCH, A DIVISION OF KERRAVALA CONSULTING The Business Climate is Changing Technology Solution

More information

Analysis of the Contact Center Outsourcing Services Market in Peru

Analysis of the Contact Center Outsourcing Services Market in Peru Analysis of the Contact Center Outsourcing Services Market in Peru Nearshoring to South America Will Drive Growth NDB7-76 July 2014 Study Description & Research Methodology NDB7-76 2 Study Description

More information

Why choose webinars?

Why choose webinars? CANADIAN LAWYER SPONSORED WEBINARS Explore this exciting and interactive platform to share your business expertise with your prospects and clients and gain exposure for your brand, product, expertise or

More information

REAL-TIME, MULTI-PARTY, MULTI-DEVICE CONNECTIVITY ACROSS GEOGRAPHIES.

REAL-TIME, MULTI-PARTY, MULTI-DEVICE CONNECTIVITY ACROSS GEOGRAPHIES. TATA DOCOMO BUSINESS SERVICES REAL-TIME, MULTI-PARTY, MULTI-DEVICE CONNECTIVITY ACROSS GEOGRAPHIES. CONFERENCING SOLUTIONS There is an increasing need to enable collaboration across geographies, locally

More information