IT Services. Delivering Professional Services

Transcription

1 IT Services Delivering Professional Services

2 Online Electricity Supplier Bill Collection How do you pay electricity bills Do you have to deal with many electricity suppliers? Do you collect using a dedicated person? Online collection by one application for all electricity suppliers Get a database of payment history Integrate with your accounts departments and software Track payment from billing to payment SAVE TIME: No in-person visits required, improve productivity AVIOD PENALTIES: Timely payment saves late payment EASE OF USE: Online collection makes it very simple

3 Multiple OSS Integration to One Portal Do you use multiple BTS vendors? Do you have a single window to track alarms? Do you fail to track site alarms and take action in time? Imagine OSS integrated with a trouble ticketing software? One application portal to address multiple BTS feeds Integrate with trouble ticketing and workflow management SAVE REVENUE LOSS: Increase site uptime & customer service AVIOD PENALTIES: Conform to Service Level Agreements REUSE OPEX: Single network monitoring engineer can track all alarms from one window, helping you reduce manpower

4 Diesel Filling Tracking Do you know about your Diesel spends for generator sets Do you have to deal with fuel pilferages? Do you reconcile vendor invoices against fuel usage? Data from Mobile App / SMS populates the database by field force Get a database of diesel filling history Co-relation of different energy sources by data analytics Integrate with your vendor / engineer performance tools Track payment for the correct fuel used CORRECT BILLING: Pay for what you use AVIOD PILFERAGES: Track suspicious usage based on history EASE OF USE: Mobile based easy database population

5 Energy Utilization Tracker Do you know about energy usage on site How efficiently was Battery Bank used last month? How many units did Diesel generator produce last week? Engineers use Mobile App to populate energy meter readings Get a database of energy usage of commercial power, Battery Bank & Generators Co-relation of different energy sources by data analytics Identify sites for better performance SPEND ANALYSIS: Know where you are spending CORRECT BILLING: Pay for what you use ASSET MANAGEMENT: Compare & identify the low performing assets

6 Site Owner/Operator Rent Calculation algorithm How do you calculate and manage Site rent for telecom operators? Agreements with operators and landlord? Keep up committed increments as per agreement? Rent Calculation algorithm based on our Domain knowledge Deployable on your site or as a service REVENUE EQUILISATION RESERVE: Optimize and plan SAVE REVENUE LOSS: Correct billing and appropriate sharing BUSINESS RELATIONSHIP: Enable trust between different network operators

7 New Site Landlord Finder Application How do you deploy new tower sites Who is a prospective landlord? Do you have all information immediately available? Make use of latitude/ longitude details for new tower sites Get a database of prospective landlords without hassle Enable landlords to register property by a website Use recent database already available in market SAVE TIME: Readily available database BEST DEAL: More landlord options enable a better deal TRADEABLE DATA: Generate database of value overtime

8 Asset Management & Failure Tracking How well do you manage your assets How do you plan next maintenance visit? Do you have failure track record for each make and model? Manage your existing and new assets in single portal Track asset and inventory management Get preventive maintenance schedule tracker INVENTORY MANAGEMENT: Database enables asset management IMPROVE ASSET LIFE: Ensure asset health improve by predictive maintenance ASSET PERFORMANCE: Analyze quality issues for a particular make & model

9 Man-Power Utilization/Attendance Tracker How efficient and productive is your field force? Is your field force present where they should be? Do your engineers complete assignments in time? Mobile App updates geo-location of field force Get a workflow in place to assign and integrate operations Use a database power by analytics to get employee performance Integrate with your vendor / engineer performance tools Identify low and high performing employees EFFICIENCY: Make your man power more productive CHECK ATTENDANCE: Track the engineer geo-location TRACK WORK: Picture upload from mobiles to check work done

10 New Site Acquisition & Installation Tracker Do you want to improve the new site installation process? Do you plan for all the site requirements using a framework? Do you know about complete project in time and budget? A tested application for time, work and material management Know the current status of the site installation project Integrate with your inventory management and purchase dept Allocate the resource as per deadlines FASTER IMPLEMENTATION: Improve site installation process STANDARDS PROCESSES: Project Execution improvements TRACK EXPENSES: Project progress updates

11 Analytics For All Functions/Department ANALYTICS for cell tower infrastructure which includes Operation & Maintenance Equipment performance & Utilization Energy utilization analysis in cell tower Network Management Customer care management Analytics deliver below benefits to customers Asset Uptime improvements of the assets Fuel cost reduction Field force efficiency improvement Analysis of performance of assets Forecast of fuel refilling needs Inventory budgeting Predicting Preventive Maintenance

12 e-document Repository For Various Functions Do you have a central repository for documents? Can you search documents like PO, invoice, contracts in a few clicks? Do you have problems with knowledge sharing? E-document repository enable better collaboration Work together on documents and share within a team Integrate with your various departments Controlled and improved document distribution CENTRALISED DOCUMENTATION: All Business units talks using the same knowledge base DISASTER RECOVERY: Archiving and backup of data

13 Thank you