Transform the Shopping Experience Adopting Cloud-Based Retail Solutions Openbravo Inc. All Rights Reserved. 1
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1 Transform the Shopping Experience Adopting Cloud-Based Retail Solutions 2016 Openbravo Inc. All Rights Reserved. 1
2 Simple steps to increase the value of today s webinar experience Today s presentation is available to download on the Attachment tab on the webinar page. Visit openbravo.com/resources Check out additional resources and don t forget to share them with your colleagues. Have a question? Click on the Question tab. Q&A will be at the end of today s presentation. Submit additional questions or comments after the webinar on Twitter. Hashtag: #obravowebinar 2016 Openbravo Inc. All Rights Reserved. 2
3 Today s Presenters Sergio Martinez Sales & Alliances Walhalla Datacenter Services, Cloud expert Xavier Places Product Marketing Openbravo 2016 Openbravo Inc. All Rights Reserved. 3
4 Today s Agenda 7 Cloud Myths & Realities Cloud in Retail Openbravo Commerce Cloud Q&A Openbravo Inc. Inc. All All Rights Rights Reserved. Reserved. 44
5 7 Cloud Myths and Realities About its Costs Cloud definition: 2 New model for providing business & technology services, which allows user to access a catalog of standardized services, prepared for all business needs (including unpredictable workloads), in a flexible and adaptive way and paying only for consumption made 1 3 1) Standard Services -> Allows self-provisioning 2) Elasticity for scale up or down capacity 3) Pay per use (From CAPEX to OPEX) New Paradigm, so new rules and Disruption! 2016 Openbravo Inc. All Rights Reserved. 5
6 7 Cloud Myths and Realities About its Costs Origin of Cloud: First came virtualization Many machines running over one (for efficiency) or an application running over many machines for availability of service 2016 Openbravo Inc. All Rights Reserved. 6
7 7 Cloud Myths and Realities About its Costs And after Cloud Applications HYPERVISOR Virtual Infrastructure Physical Infrastructure Depending on where is hosted the infrastructure, we have Cloud Private, Public or Hybrid 2016 Openbravo Inc. All Rights Reserved. 7
8 7 Cloud Myths and Realities About its Costs Why should I use Cloud infrastructure? Costs & complexity are grow and growing up. Companies should put money and effort on their business, not in IT infrastructure 2016 Openbravo Inc. All Rights Reserved. 8
9 7 Cloud Myths and Realities About its Costs New players are coming: Global and local Global Local And local Cloud is growing so fast! 2016 Openbravo Inc. All Rights Reserved. 9
10 7 Cloud Myths and Realities About its Costs Disruption in IT Value chain: Vendor HW / SW Distributor System Integrator/ VAR Enterprise/ End-User In Classic IT, System Integrator is KEY in IT industry Vendor HW / SW SW in Cloud Distributor Cloud Provider System Integrator/ VAR Enterprise/ End-User Value Chain has been disrupted. Now what? It s clear that Cloud Provider is some kind of boutique where End-user buys 2016 Openbravo Inc. All Rights Reserved. 10
11 Myth 1: I don t know where my data is It s true for some Cloud Providers That s why Local Cloud providers are growing faster But size matters: It s a huge investment to build a tier III or IV Datacenter (millions EUR), and software development is more complex and expensive that building a Datacenter.. Cloud now is based on global providers, but it will be local 2016 Openbravo Inc. All Rights Reserved. 11
12 Myth 2: Cloud is expensive Yes comparing VMs (virtual machines) against physical ones. BUT we should include ALL: security, power, refrigeration, risks, IT department time & resources, headaches, etc. Important: Cloud reduces complexity because of standardization. Cloud allows to work with standard pieces, like a LEGO. Now we have another LEGO piece: CONTAINER. Before Cloud, we had virtual machine concept prepared for many applications. Now Container is intended to run a single and specific application, in a very efficient way. Cloud is NOT expensive if we don t cheat ourselves with real numbers. And remember: CAPEX -> OPEX 2016 Openbravo Inc. All Rights Reserved. 12
13 Myth 3: Cloud is insecure Definitely it s false. The strength of a chain is given by weakest link. And this is Always human factor. Who can manage better your data & applications? Someone trained & up to date. Cloud providers have the best technical staff of the world, it s their job! Another interesting issue is the legality problem: Data is in the EU or outside? Remember: a Cloud Provider has more resources that any company 2016 Openbravo Inc. All Rights Reserved. 13
14 Myth 4: Cloud has no SLA s Cloud providers are Service companies. So they have SLA on their contracts and addendums. Important: Concept of performance: SLA is crucial. Ask for that to your provider Openbravo Inc. All Rights Reserved. 14
15 Myth 5: Cloud is not for mission critical applications It s true it started as test & development environment, for non business critical apps, startups, ecommerce, etc. But now, situation is completely different. Thousands of companies have their ERPs on cloud, all kind of companies relies on cloud for their operations: Mango, Netflix, Apple, BBVA, Tesco Bank, etc. In Cloud we have all kind of business 2016 Openbravo Inc. All Rights Reserved. 15
16 Myth 6: impossible to upload huge quantities of data And it was. Upload 1TB to cloud using your internet connection was almost impossible. But not now Solutions: Solutions like Snowball. Local Cloud Providers. Now is possible, but with a plan and great support 2016 Openbravo Inc. All Rights Reserved. 16
17 Myth 7: We don t rely on Cloud at all Some tier-iv datacenters, prepared for the worst disasters: We have excellent infrastructures, design & managed for hosting any kind of applications, no matter of their criticity 2016 Openbravo Inc. All Rights Reserved. 17
18 2 Words about Walhalla Datacenter Services Cloud Provider based on a tier-iv Datacenter in Castellon (Spain) and a DR Tier-III in Valencia (optical fiber link), 100% sales through IT Partners, offering Colocation & OpenStack Cloud Services, with many mission critical customers and prepared for all kind of customers. We are the ONLY tier-iv in Spain opened for partners 2016 Openbravo Inc. All Rights Reserved. 18
19 Today s Agenda 7 Cloud Myths & Realities Cloud in Retail Openbravo Commerce Cloud Q&A Openbravo Inc. Inc. All All Rights Rights Reserved. Reserved
20 Industry Inhibitors to Cloud Deployment Aggressive investment in retail-specific software during the past 25 years The risk-averse nature of the retail industry Security No immediate perceived improvement in functionality Loss of perceived control over IT assets 2016 Openbravo Inc. All Rights Reserved. 20
21 Cloud Computing in Retail is Reliable and Secure Reliable Secure 2016 Openbravo Inc. All Rights Reserved. 21
22 Cloud Computing in Retail is Reliable and Secure Reliable Secure 2016 Openbravo Inc. All Rights Reserved. 22
23 Cloud is Fully Aligned with Retail Reality Uses shared infrastructure Provides on-demand self-service Is elastic and scalable Is priced by consumption Is dynamic and virtualized Fully aligned with fastchanging retail business models and traditional seasonality and evolving customer behavior changes 2016 Openbravo Inc. All Rights Reserved. 23
24 10 Key Benefits for Cloud Adoption in Retail 1. Improved channel operations 2. Higher merchandising agility 3. Higher supply chain visibility 4. Personalized customer service 5. Higher insights into business performance 6. Secure and reliable 7. Faster innovation 8. Higher scalability 9. Lower operational costs 10.Capacity to use of operation budget 2016 Openbravo Inc. All Rights Reserved. 24
25 Improved Channel Operations Prepares better for omnichannel Enables IoT 2016 Openbravo Inc. All Rights Reserved. 25
26 Higher Merchandise Agility Lowers time-to-market Provides higher Product, Prices and Promotions consistency across channels 2016 Openbravo Inc. All Rights Reserved. 26
27 Higher Supply Chain Visibility Facilitates enterprise-wide inventory visibility Enables endless aisle Makes it easier to integrate with suppliers 2016 Openbravo Inc. All Rights Reserved. 27
28 Personalized Customer Service Easier access to extensive customer data Leverage new in-store localization technologies 2016 Openbravo Inc. All Rights Reserved. 28
29 Higher Insights into Business Performance Simplifies access to vast information from multiple sources Enables Big Data 2016 Openbravo Inc. All Rights Reserved. 29
30 Faster Innovation and Differentiation Faster innovation and differentiation Whether it s a new mobile functionality, new analytic reports, new cross-channel scenarios or new store processes, retailers understand that they need to enable needed functionality in weeks and months, not years. The Openbravo Commerce Cloud combines a strong retail functionality that can be easily and quickly extended with faster deployment in the Cloud. And you always decide when, or whether, to upgrade. Allows rapid development of needed functionality Enables faster deployment across locations 2016 Openbravo Inc. All Rights Reserved. 30
31 Higher Scalability Across Physical Locations Reduces complexity of the store IT landscape Simplifies store IT maintenance Allows faster preparation of new stores and new terminals 2016 Openbravo Inc. All Rights Reserved. 31
32 Lower-cost Operating Models Lower capital expense Variable cost of operations Scalable computing platform 2016 Openbravo Inc. All Rights Reserved. 32
33 Capacity to Use of Operation Budget Ability to use operation budget versus capital spending Make new projects possible OPEX facilitates the appearance of new IT buyers, such CMOs 2016 Openbravo Inc. All Rights Reserved. 33
34 Still not convinced? Don t be late! 1. Improved channel operations 2. Higher merchandising agility 3. Higher supply chain visibility 4. Personalized customer service 5. Higher insights into business performance 6. Secure and reliable 7. Faster innovation 8. Higher scalability 9. Lower operational costs 10.Capacity to use of operation budget 2016 Openbravo Inc. All Rights Reserved. 34
35 Today s agenda 7 Cloud Myths & Realities Cloud in Retail Openbravo Commerce Cloud Q&A Openbravo Inc. Inc. All All Rights Rights Reserved. Reserved
36 Openbravo Commerce Cloud Openbravo Commerce Suite Openbravo Cloud A Fully Managed Retail Solution in the Cloud 2016 Openbravo Inc. All Rights Reserved. 36
37 A Highly Flexible Retail Solution in the Cloud Adoption Flexibility Customization Flexibility As a store solution or as a complete Retail ERP. All in one product. Truly modular and very easy to integrate. Software Pricing Flexibility Software subscription based on concurrent users and POS terminals. Cloud Pricing Flexibility Cloud costs adapted to your needs Openbravo Inc. All Rights Reserved. 37
38 What do Retailers get? Openbravo Commerce Suite Enterprise Edition Openbravo Cloud 20 Concurrent Users and 20 POS Terminals 24x7 support with Premium SLAs Unlimited web services calls Openbravo Analytics AppDynamics (1 server) 2 online training seats / year Yearly invoicing. Multi-Year subscriptions available (*) Dedicated AWS Production instance Dedicated AWS Test instance Secure HTTPS connection and SSH access Daily backups retained for a period of at least 30 days (Production) Continuous database archiving to recover the system up to very close to the point of failure (Production) Technology stack updates 99,5% committed server uptime (Production) 1 hour RPO and 12 hours RTO (Production) Yearly invoicing. Multi-Year subscriptions available (*) Do you need more? Additional Backoffice Concurrent Users or POS Terminals under an attractive Tiered Price model. (*) Existing special launch offer for new customers before 31th June Openbravo Inc. All Rights Reserved. 38
39 Today s agenda 7 Cloud Myths & Realities Cloud in Retail Openbravo Commerce Cloud Q&A Openbravo Inc. Inc. All All Rights Rights Reserved. Reserved
40 Thank you very much for your attention Web: Openbravo Openbravo Inc. Inc. All All Rights Rights Reserved. Reserved
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