Transport Department Government of Uttar Pradesh

Transcription

1 Transport Department Government of Uttar Pradesh Intelligent Transport Management System (ITMS) Uttar Pradesh State Road Transport Corporation (UPSRTC) Capital cost Rs crores 50% ACA Grant by MoRTH, GoI Rs crores Balance capital cost & operating cost to be met by UPSRTC Funding & implementation Model BOOT Period of contract 5 years after Go Live (May 2014) Contract consideration 44 paise per ticket Consultant M/s Ernst & Young Systems Integrator M/s Trimax IT Infrastructure Ltd.

2 About UPSRTC UPSRTC OPERATES PASSENGER ROAD TRANSPORT SERVICES IN UP & NEIGHBOURING STATES MISSION - Efficient, Economic, Co-ordinated & Adequate Services ENDEAVOUR - Safety, Passenger Comfort, Environment Conservation, Regulated Services First Operation: Lucknow Barabanki route on Incorporated on under RTC Act, 1950 UPSRTC comprises of 20 regions depots 1 car section at Lucknow 2 central workshops and Training School at Kanpur 300 bus stations (251 owned and 49 in rented premises) 11 tyre shops Buses (as on ) 9650 (Nigam 7500 & Hired 2150). Capital (as on ) - Rs. 419 crores Central Govt. Rs. 60 crores & State Govt. Rs. 359 crores. Employees (as on ) Regular & Contract approx

3 ITMS Objectives & Goals Public Ticketing convenience websites, mobile phones, counters Payment convenience cards, net banking, IMPS, cash Green Initiative - ticket in electronic format & Clear printed ticket Disaster management & 24 x 7 helpline SOS assistance in disaster / distress accident / breakdown / holdup Travel information - Website, IVRS, SMS, LCD Display Boards, Automatic Announcements UPSRTC Revenue reconciliation, incremental revenue from advertisements Reduction in Manual work, Staff cost Ticketing & accounting, Pilferage & enforcement Operations Control Regularity & punctuality, Unauthorised halts, overspeeding, unscheduled operations, Fuel consumption & cost control

4 Project Overview

5 Online Ticket Booking Ticketing convenience Internet booking Any where any time Available on popular Ticketing portals Makemytrip, Redbus, BusIndia, GoIbibo, Hermes, TravelYaari Green Initiative Ticket on Mobile / Laptops with photo ids allowed for travel, no print out needed Seat Selection An advanced feature based on seat map & availability Mobile Ticketing SMS Atom to & download app Ease of Payments Debit / Credit Cards, Net Banking, Mobile Payments System

6 Counter Ticket Booking Ticketing convenience Seat confirmation and charging of correct fare User Friendliness Being Introduced RFiD Smart Coins and Over The Counter Smart Cards planned with SBI to replace paper tickets Counter Setup 150 counters set up at all bus stations RFiD Smart Coins Similar to that used in Metro, cash less travel, single usage, issued from counters readable on conductor s ETM OTC Smart Cards Faceless Smart Cards upto Rs. 1000/- for cash less travel on buses, multiple usage, issued from counters readable on conductor s ETM

7 Conductor Ticket Booking Manual Ticketing Replaced Handheld ETM provided for clear printed tickets with date time stamp and value Real time sales information sent to servers and activity log maintained

8 Smart Card MST Combo Smart Cards for MST (Monthly Seasons Ticket Can be used for cash less travel and shopping Discounts on MST Cards Travel 60 trips per month and pay for 36 trips MST Cards Travel 60 trips per month and pay for 36 trips, designated routes upto 100 kms Student MST Cards Travel 60 trips per month and pay for 25 trips, designated routes upto 35 kms

9 Smart Card Open Ended Passes Combo Smart Cards for Open Ended Passes Can be used for cash less travel and shopping Discounts on Open Ended Passes 20% extra travel value on issue & topup Open Ended Travel Cards Travel as you like any bus, any distance, any day till value available in card Easy Issue & Topup At all UPSRTC Counters, simple form with photo for registration, free topup on same card Card Value Travel Value Topup in denominations of Rs. 100 with a travel value of Rs

10 Ticketing Smart Cards

11 Public Information Systems Timetables on Website All long route timetables are available on upsrtc.com Track Your Bus Real time tracking of operating buses with ETA / ETD available on upsrtc.com Friends of UPSRTC A forum to express views or share experiences, audiovideo uploads Pull SMS Arrival / Departure information can be got by SMS SMS Arrival Lucknow or SMS Departure Delhi on Toll Free Helpline For information & griveance redressal (24x7) All India IVRS (149) For information & griveance redressal

12 Public Information Systems LCD Displays on Bus Stations For information of arrival / departures & ETA / ETD Automatic Announcements at Bus Stations For current arrivals / departures & platform numbers

13 Tracking VTS Real time vehicle tracking & Alerts with geofencing capability On click MIS and fleet analysis SMS to know current position of bus, next stop and estimated time of arrival with delay, if any

14 Passenger Safety Monitoring Speed and Driving Habits Real Time GPS Based monitoring of overspeed, harsh braking / acceleration, unauthorised halts, for safety of operations Disaster Management & Support Distress button on GPS connected by SMS to Regional Control Room & Depot Manager - for quick support in accident, breakdown, road hold up, mob activity, etc. en-route

15 Tracking VTS

16 Operations Control & Monitoring - Revenue

17 Operations Control & Monitoring - Tracking

18 0 Cost Sustainable Implementation Methodolgy -Capital cost crs - GoI grant crs - Balance by SI in BOOT Model -No investment by UP Govt. or UPSRTC -Payment for operations & 44 ps per ticket for 5 years -GoI gets back 5 ps per ticket as service tax -Recovery of 39 ps per ticket from additional sources of revenue created from the project -10 ps per ticket (approx. 6 crs pa) from reservation & cancellation charges -20 ps per ticket (approx. 12 crs pa) from advertisement on LCD displays & TP Roll used for tickets -9 ps per ticket (approx. 5 crs pa) from Smart Card registration charges

19 IT Roadmap of UPSRTC - Way Forward -Public Interface - Social Networking presence on Facebook, Twitter and Friends forum on website - Ticketing & information interfaces through ITMS - CCTV surveillance on buses & bus stations under Nirbhaya Fund -Applications with cost benefit for organistional requirements - RFid based Diesel Monitoring & Pilferage Control - Real time Inventory Application - HR & Smart Card Payroll Application - Automatic Crew Duty Allotment & Attendance Monitoring Biometric & Card - GPS & Mobile surveillance on vehicles of checking squads -Applications for efficiency improvement - e-office & paperless office - e-tendering - Video Conferencing

20 Uttar Pradesh State Road Transport Corporation (UPSRTC) Thank you Parivahan Bhawan, Tehri Kothi, MG Marg, Lucknow. Ph : , Fax : , helpline@upsrtc.com, support.online@upsrtc.com