GREYHOUND AUSTRALIA Your resource partner.

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1 GREYHOUND AUSTRALIA Your resource partner GREYHOUND.COM.AU

2 COMMERCIAL NETWORK PERTH Onslow Key Broome Derby Greyhound Serviced Sites Greyhound Freight network Extended Mining Network City/Town DARWIN Halls Creek Tennant Creek Uluru Katherine Alice Springs Erldunda Kulgera Olympic Dam Port Augusta Coober Pedy ADELAIDE Mt Isa Bowen Basin Longreach Surat Basin CAIRNS Mildura Wagga Wagga TOWNSVILLE Airlie Beach Whitsundays Mackay Rockhampton Emerald Hervey Bay Rainbow Beach Roma Noosa Mooloolaba BRISBANE Toowoomba Gold Coast Byron Bay CANBERRA Newcastle SYDNEY Coffs Harbour MELBOURNE ABOUT US Greyhound has been carrying passengers in Australia for over 110 years. Our services have expanded over the years and we are proud to be the country s only national coach company. The Greyhound network extends beyond our people and our infrastructure; the relationships that we maintain along the highways that we travel and in the towns and cities where we stop are a key component in delivering our services efficiently and effectively. The traditional long distance coach business carries a diverse range of passengers. Backpackers and free independent travellers use the services to move between key tourism destinations. We have upgraded our fleet and added free WiFi and in seat USB chargers to enable the passengers to commute to and from work in comfort and convenience. We continue to be a vital connector for regional Australia, enabling remote communities to access key infrastructure. Greyhound also uses the network to deliver freight across the country. Utilising capacity under the bus and in trailers behind the bus, we deliver parcels of all shapes and sizes between cities and to regional Australia. The regularity and reliability of our services has seen us form a key part in supply chains across the country. If you have used Australia s postal service then there is a good chance that we have carried your goods already. Our systems and processes enable us to deliver these services safely and reliably. Managing a fleet that travels 38 million kilometres annually through remote regions requires 24 hour attention and strong processes should unexpected issues occur. Our National Operations Control Centre is staffed 24/7 and acts as a single point of contact for the business. We run a compliance program that meets the highest national standards and we manage safety from the top down. Our experience working in the mining and construction sectors enables us to deliver client focused safety systems at the highest standard. Our business is built on delivering efficient passenger transport and freight solutions that meet the needs of our customers. We are proud of the strong reputation that we have built within the mining and resources sector as well as with government, sporting clubs and education industries. We pride ourselves in providing tailored, efficient solutions that generate real cost savings.

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4 GREYHOUND RESOURCES Customised Workforce Transport Greyhound has many years of experience in the mining and resources sector. Working on operating mines as well as construction projects, we deliver national best practice in passenger transportation through solutions tailored to our clients needs. For camp to site shuttles as well as longer distance transfers, our drivers are trained in our range of vehicles and varied driving conditions. Our services aim to deliver a positive passenger experience. Safety and quality are top priority at Greyhound. We manage risk and understand the impact our services have on production and industrial relations. Our local operations teams are on call continually and work under a single point of contact. Local management are backed by head office support functions and by the Greyhound National Operations Control centre which is staffed 24 hours a day, 7 days a week. Greyhound also has the experience and resources to react quickly to short notice mobilisation requirements. Measurable efficiency is a core value at Greyhound. Our Client Services Team produces monthly KPI reports to enable you to monitor and manage utilisation. We recommend quarterly performance reviews to ensure that efficiency and safety are always in focus. The team performs Bussing Optimisation Reviews to identify cost saving opportunities and will make recommendations for your consideration. GREYHOUND FREIGHT Low Cost Freight Greyhound operates a commercial and retail freight business on the back of the Express network. Utilising the under coach storage space and a fleet of trailers, we form an important part of Australia s national freight network. Greyhound regularly services remote and regional towns as well as connecting mainland cities. We maintain a network of agents across the country to facilitate the collection and drop off of goods. Due to the unique nature and range of our business, our prices are usually lower than our competitors. This lower cost combined with a fast and regular service has attracted a wide variety of customers including Australia Post and other freight companies. Business or individual, we encourage you to contact us to see how Greyhound Freight can add value to your supply chain. CONTACT FREIGHT P: E: customerservice@greyhoundfreight.com.au CONTACT RESOURCES E: info@greyhoundresources.com.au GREYHOUND CHARTERS Group Charter For groups large and small, Greyhound Charters will work with you to customise a travel solution. We have the resources to transport one or one thousand people around town or across the country. Our clients range from families, schools and community groups to event organisers, sporting clubs, businesses and government organisations such as the defence force. All buses have seat belts and meet national safety standards. We will suggest appropriate vehicles for the activity and can assist with accommodation and activities. We pride ourselves on delivering a high quality, tailored service and our experienced drivers are trained to manage the whole journey. GREYHOUND EXPRESS Low Cost Passenger Transport The Greyhound Express network operates across the country, connecting the general public to cities, towns and regional centres. Whilst many Australians have used these services in the past for holidays or to visit friends and relatives, more and more are using the network to access their place of work or essential services. Bus travel is safer, often more convenient and will usually cost you less overall. We take single and group bookings and can provide accounts for customers with higher volume requirements. With the introduction of WiFi and USB power on these services, the passenger experience has been greatly improved. The Greyhound on-line booking system makes booking easy, and our Call Centre staff can assist with any changes required. The benefit of the Express services is that you only pay for the seats you require. Unlike our customised workforce transport, these services operate to a timetable and may not service every location. Greyhound welcomes feedback on our Express service timetables and routes. We have the ability to adapt the services to meet demand. CONTACT CHARTERS E: charters@greyhound.com.au CONTACT EXPRESS P: E: customerservice@greyhound.com.au

5 GREYHOUND RESOURCES STARTED IN 2005 WE CARRY PASSENGERS PER YEAR 150,000 5 MILLION SERVICES PER YEAR 99.9% ON TIME P E R F O R M A N C E VEHICLES NATIONALLY MINE SHUTDOWN SERVICES 24/7 OPERATIONS SUPPORT CENTRE DEDICATED BIBO SERVICES Transport specialists in mining resources construction government WE ARE INDUSTRY LEADERS IN RESOURCES CONTRACTING FIFO TRANSFERS & SHUTTLES ALL OUR PARCELS ARE HANDLED BY HUMANS NOT MACHINES MINI BUSES, COMMUTERS & UP TO 56 SEAT COACHES AVAILABLE Safe Reliable Affordable WE HAVE OVER 1OO REGIONAL FREIGHT AGENTS CONTRACTOR TRANSPORT GREYHOUND FREIGHT delivers parcels 255,000 peryear FRAGILE TAILORED TRANSPORT SOLUTIONS For more information contact us today on

6 Your resource partner. CONTACT GREYHOUND RESOURCES E: GREYHOUND FREIGHT P: E: W: greyhoundfreight.com.au GREYHOUND CHARTERS E: GREYHOUND EXPRESS P: E: GA15002