Building Your UC Practice with Siemens Enterprise Communications OpenScape Solutions

Transcription

1 Siemens Enterprise Communications Building Your UC Practice with Siemens Enterprise Communications OpenScape Solutions April 30, 2013 Page 1 Copyright Siemens Enterprise Communications GmbH & Co. KG All rights reserved. Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

2 Today s CIO Challenges! Increase Team Productivity Get it done! CEO Improve Efficiency Products HR Gain Competitive Advantage Increase Value Sales CIO CMO Deliver Operational Results Reduce Enterprise Costs COO CFO Page 2

3 Solution Integration Solving the Complexity of Multiple Application Integration Complex Integration of Applications and Systems CIO Can Reduce Team Productivity! Page 3

4 Voice Video Conferencing Mobility Messaging IM Call Center UC Application OpenScape Unified Communications Architecture OpenScale OpenScale Integration Integration Services Services Other Business Apps Microsoft Ecosystem Security IBM Ecosystem Unified Unified Communications Applications Applications Session Detail Reporting Availability Management Aggregated Presence Page 4 Software Software Hardware Hardware Session Detail QoS Reporting Managemen t QoS Management SIP Session Control SIP Availability Aggregated Session Admin. & Management Presence Control Licensing Admin. & Licensing OpenScape Unified Communications Server Copyright Siemens Enterprise Communications GmbH and Co. KG All rights reserved. Siemens Enterprise Communications GmbH and Co. KG is a Trademark Licensee of Siemens AG

5 OpenScape Business Reduces Complexity and Adds More UC Feature Values HiPath 3000 V9 OpenScape Office OpenScape Business UC, full VoIP & Data Advanced UC Cordless DECT TDM Cordless DECT IP Digital / Upoe Ease of Installation (common HW & SW architecture) Wizards (for Voice & UC) SSDP Integrated 1 UC always on board Reduced Hardware Complexity It s all in Page 5

6 OpenScape Business The All-in-One UC Solution to Address Your Communications Issues Web-Collaboration Live Call Recording Integrated Presence Visible Voic Fax Mailbox Call Journal Outlook Integration Directory Access Favorites Drag & Drop Conferencing Instant Messaging OpenScape Business Call Pop-ups One Number Service Personal Notifications Social Media Personal Auto-Attendant Click-to-Dial Mobility Page 6

7 Branch Office Resiliency SIP Trunking Changing the Game of Delivering Business Value A simple, pre-integrated pre-configured enterprise solution with essential enterprise applications on a single server Feature Rich Enterprise Voice Sweet spot of users Reduces installation complexity, costs and time Presence Instant Messaging Mobility Single Management Conferencing One Number Service Unified Messaging Addresses Operational Efficiency / Tactical needs Makes team communications Strategic / Effective Simple licensing structure for easy business case ROI Ongoing application support including latest updates Professional Contact Center Single Management Solution Page 7

8 Green IT Software Applications Is Virtualized Reduced Solution Complexity Voice Contact Center Unified Messaging UC Application Solution Management Deployment Service User Management Virtualization Layer (VMWare) Hardware Reduced Footprint Reduced Power Consumption Higher Server Efficiency Page 8 Copyright Siemens Enterprise Communications GmbH and Co. KG All rights reserved. Siemens Enterprise Communications GmbH and Co. KG is a Trademark Licensee of Siemens AG

9 Simple All-inclusive License Structure Expansion Software Expansion Package (25 Users) Software Assurance Order Devices (OpenStage and/or Desktop Client) Base Software Base Package (200 Users, 50 CC Agents) Software Assurance Order Devices (OpenStage and/or Desktop Client) Hardware Servers 1 IBM 3550 M4 SIP Trunking Option PRI Trunking SBC PSTN Gateway Page 9 Copyright Siemens Enterprise Communications GmbH and Co. KG All rights reserved. Siemens Enterprise Communications GmbH and Co. KG is a Trademark Licensee of Siemens AG

10 Designed for Quick Installment / Better ROI Phase 1: Consulting, Planning 8 Hrs* 9 Hrs* 9 Hrs* 26 Hrs* Phase 2: Data Collection Phase 3: Staging Phase 4: Installation Phase 5: Activation Solution Design Network Planning Business Groups Extension Numbers Preparing Server Installing Linux components Site preparation (incl. travel) Installation on site Phones and OSB Placing Tagging Site Planning Subscriber Names IP Address Routing Installing Windows components Apply CDC data Integration System bringup Testing Final acceptance test and handover to customer *These are estimated benchmark times and not contractual commitments Page 10

11 OpenScape Creates Business Value for the Mid Market and SMB Business Reduce Communications Costs SIP Trunking can reduce PSTN charges by as much as 50% In-House Audio Conferencing can provide an ROI payback within months See for yourself, try on on-line calculator! Improve Operational Efficiencies Virtualization lowers energy costs, reduces server requirements Single Management solution with zero touch maintenance reduces operational expenses, operator learning curve Team Productivity and Collaboration Team collaboration goes up with unified communications tools Productivity can increase by as much as13% with anywhere worker Gain Competitive Advantage Increased customer satisfaction Increased reliability and business continuity Lower integration costs, lower communication costs Team collaboration provides efficiency and business agility Page 11

12 & OpenScape Business Benefits for Channel Partners and End Users OpenScape Enterprise Express Channel Partner Benefits A simple, pre-integrated enterprise solution with essential applications on a single server Sweet spot of 500 1,000 users (first order position is at 200 users with increments of 25 user add-ons) Simplicity in ordering: Only two software licensing order positions, two software assurance order positions and single order position for hardware Time optimized staging and installation: Allows partners to transition customer to feature rich IP based communications platform in days, not weeks Specific Training: A modular curriculum tailored to the Enterprise Express solution two training paths available OpenScape Business Channel Partner Benefits Streamlined use of product components (i.e. cables, hardware boards) that will increase overall margin Designed as an All-in-One Appliance with IP and UC as default capabilities, driving customers toward this higher margin business Packaging scenarios drive SMB Customers toward IP and UC, the higher margin business New license model lowers the Channel s upfront investment and can be ordered online during installation Per-user license model requires the purchase of updates on a per-user level and also allows for the implementation of SW Assurance Page 12

13 OpenScape Business Special Channel Partner Incentives and Promotions Designed for Channel Partners Opportunity Go Forward Faster Attractive on-boarding program to minimize a partners time to money Demo packages (via Go Forward! Program) Training Funds Marketing Funds Sales Incentives Promotions Try & Buy OpenScape Business Migration Promotion Offer for new Voice and UC including Competitive Displacement Migration Offer for New or Existing OpenScape Office Customers Migration Offer for New or Existing HiPath 3000 Customer Free 30 day Web Collaboration Trial Page 13