Adding Telephony to Microsoft Lync with Office 365 & Other Use Cases June 11, 2013

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1 Adding Telephony to Microsoft Lync with Office 365 & Other Use Cases June 11, 2013

2 Attendee Dashboard Control Panel Click plus [+] icon to expand menus Click minus [-] icon to collapse menus Questions Panel Type and submit your questions in the Questions Pane Located on the right hand side of your screen 2

3 Agenda Unified Communications Market Microsoft Lync Demystification Lync Express Appliance Use Cases and Deployment Closing 3

4 Unified Communications Defined 4

5 Microsoft Lync

6 MICROSOFT LYNC DEMYSTIFICATION

7 Lync Server 2013 Architecture SIP or PSTN 7

8 Related Roles & Applications 8

9 Issues Identified with Lync Deployments Overall deployment sometimes seen as overwhelming for the SMB Lync requires Microsoft-certified equipment for its Telecom interfaces SIP Trunks / Session Border Controllers / VoIP Gateways Lync ecosystem may have little or no telephony expertise Right-sizing a server and loading all required Lync components may not be an easy task 9

10 INTRODUCTION TO LYNC EXPRESS

11 Lync Express: Core Elements Combine these functions for simpler deployment in the small enterprise 11

12 An Easier Way to Deploy Lync The ONLY all-in-one Lync server appliance with a built-in VoIP gateway and a built-in SBC 12

13 Inside Lync Express Instant Messaging and Presence A/V and Web Conferencing Mediation Server Enterprise voice Archiving & Monitoring Server Roles 13

14 NetBorder Lync Express PRIMARY USE CASES

15 Primary Use Cases 1. Deployments of Lync with SIP trunking, TDM connectivity, PSTN failover 2. Telephony support for Lync 2013 coexistence with Office 365 cloud 3. Branch office support using Continuous Survivable Branch Appliance configuration 15

16 Stand-Alone Lync with SIP Trunk 16

17 Stand-Alone Lync with PSTN 17

18 Stand-Alone Lync SIP Trunk w/failover SBC monitors availability of SIP trunk routes call to gateway if required 18

19 Adjunct to Legacy PBX 19

20 Adjunct to Legacy IP-PBX Session Border Controller 20

21 Adjunct to PBX SIP Trunk w/failover 21

22 Adjunct to IP-PBX SIP Trunk w/failover 22

23 Lync with SIP Trunk and External Gateway If non-standard TDM densities are required by customers we recommend this approach 23

24 Primary Use Cases 1. Deployments of Lync with SIP trunking, TDM connectivity, PSTN failover 2. Telephony support for Lync 2013 coexistence with Office 365 cloud 3. Branch office support using Continuous Survivable Branch Appliance configuration 24

25 Internet Lync 2013 Split Domain Implementation Office 365 DirSync Active Directory ADFS DMZ VoIP GW Edge Server Lync Server Mediation Server SBC O365 User Reverse Proxy Local user 25

26 Internet Lync 2013 Split Domain Implementation Office 365 DirSync Active Directory ADFS DMZ VoIP GW Edge Server Lync Server Mediation Server SBC O365 User Reverse Proxy Local user 26

27 Internet Lync 2013 Split Domain Implementation Office 365 DirSync Active Directory Option to run on Lync Express ADFS DMZ VoIP GW Edge Server Lync Server Mediation Server SBC O365 User Reverse Proxy Local user 27

28 Primary Use Cases 1. Deployments of Lync with SIP trunking, TDM connectivity, PSTN failover 2. Telephony support for Lync 2013 coexistence with Office 365 cloud 3. Branch office support using Continuous Survivable Branch Appliance configuration 28

29 Continuous Survivable Branch Appliance If WAN fails, Branch is left with full the functionality of Lync. This is better than a Survivable Branch Appliance. 29

30 More Than an SBA Lync Express is a full featured stand-alone Lync Server for the SME of 25 to 1,000 employees. 30

31 CLOSING

32 Summary MS Lync is gaining market share but may be difficult to deploy Lync Express makes it easier and more costeffective to deploy Lync with Enterprise Voice: Office 365 Branch office support with CSBA PBX replacement Lync Express is the ONLY Lync server appliance with a built-in VoIP gateway 32

33 QUESTIONS

34 For More Information Product Information on Sangoma Web Site: Guide to Lync Express deployment Next Webinar June 20: SBCs from Sangoma Flexibility, Ease of Use and Unmatched ROI https://www4.gotomeeting.com/register/ For future training: 34

35 THANK YOU

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