Top New Features in Microsoft Lync

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1 Top New Features in Microsoft Lync

2 Microsoft Lync Connecting people in new ways, anytime, anywhere Quick adoption through Ease of use and Microsoft Office Reduces cost through converged communications Ease deployment through interoperability and extensibility

3 Redesigned Client Lync 2010 Provide best-in-class end user experience and drive adoption Key Features Contact Cards Unified Contact Store Activity Feeds Fast Search Skill Search Frequent Contacts Conversation View Social Connector Location Features Office & SharePoint Integration

4 Unified Conferencing Enhanced audio, video and web conferencing experience for simple collaboration Key Features Single client Join reliability PSTN conferencing features Rich collaboration experience Panoramic HD video Reach client Infrastructure consolidation

5 Enterprise Voice Client Improvements The power of digital communication at your workplace Key Features Enhanced phone experience Voic access Private line Call delegation Call quality notification Call park Device transfer

6 Enterprise Voice Server Improvements The power of digital communication at your workplace. Key Features Survivable branch appliance Data center resiliency Call admission control Announcement service Media bypass E-911 for North America Malicious call tracing Response group improvements

7 Enterprise Voice - PBX Deployment & Interop Scenarios Lync Server 2010 offers customers multiple options to experience voice Replace Replace the PBX with a complete UC solution, like Sprint, Colombian National Police & Lionbridge CS 14 meets enterprise telephony requirements. Connect to the PSTN via a SIP Trunk or gateway, and connect to any PBX during transition phase Enhance Enhance the PBX with Full UC PBX phone left in place for transition, often with Simultaneous ringing used to have both Communicator and PBX phone ring. Click-to-call an option for some users to initiate or answer calls using PBX phone (RCC) with feature loss including Mobile access. Add Add conferencing, presence & IM to the PBX, like Intel Audio, video, and web conferencing using Lync or audio and web conferencing using their existing PBX phone. New Join From feature rings the user s PBX phone automatically. Gives organization the option to easily enable the voice capability in the future, but does not provide full UC capabilities such as mobile voice.

8 Rich Tool Set Across Manageability Life Cycle Datasheets Product overview SCOM 2007 R2 pack+ Monitoring Server+ Synthetic Transactions* Lync Server Control Panel* PowerShell* Role Based Access Control Server Draining CS 14 Planning tool Planning Guides Central Management Store Topology Builder* Setup (Local)* Migration tools (PowerShell)* * new in Lync Server significant enhancements in Lync Server 2010

9 Manageability - Deployment Investments increase performance and reduce total cost of ownership Key Features Standard and Enterprise Editions Reduced # of server roles Server colocation enhancements Central Management Store Planning Tool + Topology Builder DNS Load Balancing

10 Manageability - Administration Investments increase performance and reduce total cost of ownership Key Features Lync Server Control Panel PowerShell Role Based Access Control Server Draining Virtualization Support Enhanced monitoring & archiving

11 Devices Partner Ecosystem Provide customers a wide range of price points and end point form factors that meet their communication needs anywhere, whether at home, in the office or on the road. Larger device partner ecosystem Optimized for Lync 2010 Wide range of devices for multiple needs Expanded IP Phone portfolio Information Workers Common Area Key voice RFP features support Support for analog devices

12 Lync Server 2010 IP Phone Portfolio High Polycom CX3000 Polycom CX700 $ Mid Polycom CX600 Aastra 6725 ip Polycom CX500 Aastra 6721 ip Common Area IW desk (Low) Location IW desk (High) Conference Room

13 Devices IP Phones Low cost phones for information workers Key Features Multi language support Contact Card Search Call Transfer Calendar Integration Meeting Join Device management Improved monitoring Improved troubleshooting

14 Lync Server Interoperability Investments & Partnerships Devices Desktop Video Conferencing Media Federation Mobile Inter domain Federation Public IM Federation

15 Open Interoperability Program Independent Testing and Qualification of Gateways, PBXs and SIP Trunking Services Direct SIP: Gateways and IP PBXs

16 Open Interoperability Program Independent Testing and Qualification of Gateways, PBXs and SIP Trunking Services SIP Trunking Services

17 Extensibility Lync 2010 Managed API (client) Managed API to access all Lync capabilities for custom applications Key Features Fully managed.net API Integrate Lync experience with LoB apps Enrich conversations with context Extend Lync capabilities Customize the Lync client UI Drag and Drop feature integration Supports WPF and Silverlight

18 Extensibility UCMA 3.0 (server) A robust, secure, extensible and scalable platform to fit custom needs Key Features.NET 3.5 SP1 based multi-layered managed API Communicate more effectively with context Reduce human latency Enable Anywhere Access Zero royalty redistribution licensing model Trusted conferencing user model Support supervisor scenarios Back to Back User Agent support Web click to call/chat

19 Next Steps Download Lync Server 2010 Learn more about Lync at Go deeper on Lync in the Microsoft TechNet library Get Trained Lync Partner Purchase Standard Server, Enterprise Server and Licenses from Techsoup Complete Rollout and Adoption Workbook

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