Go Ahead Bring Your Own Device to Work... 1 Requirements... 1

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2 Table of Contents Go Ahead Bring Your Own Device to Work... 1 Requirements : Activate AT&T Toggle : Welcome with ORANGE Banner : Welcome with BLUE Banner : Orange or Blue Welcome Banner Continue Here : Download AT&T Toggle to Your Device : Install AT&T Toggle : Log in to AT&T Toggle : ORANGE Banner Credentials and Login : BLUE Banner Credentials and Login : Configure AT&T Toggle PIN : Install AT&T Toggle Applications - Toggle Premium Users : Configure your VPN Credentials in AT&T Toggle : Set Up Work within AT&T Toggle : Pre-defined settings : Detailed Setup : Set Up an Exchange Account : Set Up an IMAP Account : Set Up a POP3 Account : Install AT&T Toggle Applications- Toggle License Users... 9 Page ii

3 Go Ahead Bring Your Own Device to Work Switch between work and play with the tap of an icon on your iphone or ipad device. Carry one device, loaded with your favorite games and apps, as well as your encrypted business , contacts, and calendar. All of this is now possible with AT&T Toggle, and your company doesn t mind one bit. Requirements Before you begin installing AT&T Toggle, ensure that you meet the following requirements: You have an iphone, ipod, or ipad running ios 6.0 or later. You have a stable Wi-Fi or LTE connection. You have infrastructure running Exchange 2007 or 2010, Office 365, IMAP, or POP3. You have Exchange Active Sync enabled (if using an Exchange account). Allow about 10 minutes for installation of Toggle and associated apps. You have received an from your Toggle Administrator with instructions to complete your registration. 1: Activate AT&T Toggle To begin, open the from your Toggle Administrator, either on your computer or from the mobile device where AT&T Toggle will be installed. What color is the banner in your welcome ? Orange: Please proceed to step 1.1. Blue: Please proceed to step 1.2. Remember which you received, as the banner color determines how you get your credentials in section : Welcome with ORANGE Banner Click Install in the welcome (Figure 1) to begin the AT&T Toggle registration process. Continue to step 1.3. Your password is the same password you use to access your corporate account. Figure 1 Page 1

4 1.2: Welcome with BLUE Banner Click Create Password (Figure 2) to begin the AT&T Toggle registration process. A screen to create your password appears (Figure 3). Figure 2 Figure 3 Create your AT&T Toggle password, then re-enter it to confirm it is typed correctly, and click Next. Note: AT&T Toggle has its own password and a separate PIN for accessing the AT&T Toggle workspace on your device. These are NOT the same as your Exchange password. 1.3: Orange or Blue Welcome Banner Continue Here If you are following these steps on your device: Skip to step 1.4. If you are following these steps from your computer: Enter the address that is configured on your mobile device and click Send (see Figure 4). A confirmation message appears. Check your on your mobile device for the Toggle invitation. Note: AT&T Toggle uses this address only once to send you the installation link. It is not retained in the system. Figure 4 Page 2

5 1.4: Download AT&T Toggle to Your Device Check your from your mobile device, and click the blue Start button in the AT&T Toggle welcome (Figure 5). The Install screen appears. Click Install. If a second confirmation screen appears, click Install again. Figure 5 Note: If the Install screen does not appear, ensure JavaScript is enabled on your device (Settings > Safari > JavaScript). 2: Install AT&T Toggle Figure 6 Once you click Install, the App Store opens to the download screen for the AT&T Toggle Client. Click the FREE button at the top right; the button text changes to INSTALL APP. Tap this button again, and then enter your Apple ID password to confirm. The App Store closes and the AT&T Toggle icon (Figure 7) appears on your device desktop. Figure 7 Page 3

6 3: Log in to AT&T Toggle Click on the AT&T Toggle icon. A pop-up window appears with the End User License Agreement (EULA) for AT&T Toggle. Read the terms and conditions, click the check box, and click Agree. Choose the next step based on the welcome you received from AT&T Toggle. 3.1: ORANGE Banner Credentials and Login Enter the Username and Toggle Company ID provided in the Welcome you received from your Toggle Administrator. Enter your work password for the Password. 3.2: BLUE Banner Credentials and Login Enter the Username and Toggle Company ID provided in the Welcome you received from your Toggle Administrator. Enter the password you created in Section 1. If your Toggle Administrator has included an additional Enterprise Terms of Service, you will be prompted to accept this agreement. Click Agree to continue. Figure 8 If you are a Toggle License user, a screen to enter your device phone number appears (Figure 9). If your device does not have a phone number, or you do not wish to link your number with AT&T Toggle, click Decline. Figure 9 4: Configure AT&T Toggle PIN Follow the instructions on this screen to create your AT&T Toggle PIN. You use this PIN to move from your personal space to the AT&T Toggle work space. It is not the same as your AT&T Toggle login password. Figure 10 Page 4

7 5: Install AT&T Toggle Applications - Toggle Premium Users Note: This section applies to Toggle Premium users ONLY. If you are not prompted to install Management Certificates at this point, you are a Toggle license user (not Toggle Premium). Toggle license users can skip to Section 6 to continue the installation process. After you create your PIN, the Management Certificates prompt (Figure 11) appears. Click OK. The Install Profile screen appears (Figure 12). Click Install to install the AT&T Toggle Profile. Installing the AT&T Toggle Profile enables Toggle device management capabilities. You may be prompted at this point to enter a passcode (Figure 13). This is your personal code to unlock your device, NOT your AT&T Toggle PIN or password. Figure 11 Figure 13 Figure 12 Page 5

8 The next screen (Figure 14) prompts you to install the AT&T Toggle certificate and profile. Click Install to continue with the profile setup. The last screen confirms the AT&T Toggle Profile installed successfully (Figure 15). Click Done. Figure 14 Figure 15 Note: If this installation step fails, check your device for management profiles from other providers (Settings> General> Profiles). ios can only support one device management profile. Delete the existing device management profile. Then, click on the Toggle icon to resume the installation. AT&T Toggle apps continue to download by one of these methods: The App Store opens to the download screen for the app. Follow the prompts to install each one. AT&T Toggle downloads and installs the apps automatically. AT&T Toggle prompts you to download the apps. Follow the prompts to install the apps. At minimum, the Toggle Browser application and ToggleHub webclip install on your device. You may have additional apps depending on which (if any) programs are provided by your Toggle Administrator. Note: If you do not install each application you are prompted to install during this step, your Toggle Administrator may remove or disable your AT&T Toggle account. Page 6

9 6: Configure your VPN Credentials in AT&T Toggle If your Toggle Administrator has enabled VPN access for your AT&T Toggle account, a prompt to enter your VPN username and password appears as shown in Figure 16. Enter your VPN credentials and click Connect to establish the VPN connection. A lock icon in the status bar (Figure 17) confirms that the connection is established. Figure 16 Figure 17 Note: Depending upon your VPN profile settings, you may only need to enter your VPN credentials once (for initial connection), or you may need to enter your credentials each time you enter an AT&T Toggle application. 7: Set Up Work within AT&T Toggle When you log in to AT&T Toggle for the first time, you will be prompted for your permission to send push notifications. Click OK, otherwise and message notifications will not appear. An setup prompt appears after you accept push notifications (Figure 18). Click on Set Up Now to begin your set up. Figure 18 Page 7

10 7.1: Pre-defined settings If your Administrator has pre-defined some of your settings, you only need to enter your address, user name, and password to begin sync in AT&T Toggle (Figure 19). 7.2: Detailed Setup If your Administrator has not preconfigured your settings, the screen in Figure 20 appears. Select the appropriate account type for your corporate address, and then proceed to the next section based on your choice. Note: Contact your corporate Toggle Administrator if you do not know the server information. Figure 19 Figure : Set Up an Exchange Account To set up a Microsoft Exchange 2007 or account, enter the information requested (Figure 21). Click Save when finished, and your AT&T Toggle screen appears (Figure 22). Note: After initial setup, you can return to this screen to edit or remove your account by going to: Menu-> Settings->Your account name. Figure 21 Figure 22 Page 8

11 7.4: Set Up an IMAP Account To set up an IMAP account, configure additional settings such as outgoing/incoming port numbers and outgoing/incoming servers (Figure 23). 7.5: Set Up a POP3 Account Similar to the IMAP account setup, enter your server settings (incoming and outgoing) to set up your POP3 account (Figure 24). The following list contains the ports for different types of setups: POP3 - port 110 IMAP - port 143 Secure SMTP (SSMTP) - port 465 Secure IMAP (IMAP4-SSL) - port 585 IMAP4 over SSL (IMAPS) - port 993 Secure POP3 (SSL-POP) - port 995 Figure 23 8: Install AT&T Toggle Applications- Toggle License Users Note: If you did not receive a prompt to install AT&T Toggle Certificates after you created your PIN, you are a Toggle license user (not Toggle Premium). Complete the steps in this section to finish installing the AT&T Toggle applications (Toggle Premium users installed these apps in Section 5). Once you have set up your corporate within AT&T Toggle, you receive two new s in your inbox from AT&T Toggle with the subjects Download applications list and Bundle WebClips list. Open those s and click on the link labeled here. Figure 24 A mobile browser screen appears with a list of applications available to install apps (Figure 25). Click on the Install button next to the application name to install the application. The app installs immediately or the App Store opens to the page to install the application. Follow the prompts and repeat the installation process for each application listed. Note: If you do not install each application listed on this page, your Toggle Administrator may remove or disable your AT&T Toggle account. iphone, ipad and ipod are registered trademarks of Apple Inc. Figure 25 Page 9