Reducing Outages and Degradations. With Proactive Application Performance Monitoring. Ted Wilson VP Business Development SL Corporation
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1 Reducing Outages and Degradations With Proactive Application Performance Monitoring Ted Wilson VP Business Development SL Corporation
2 Agenda Application Performance Monitoring What s All the Fuss? Requirements for Effective APM Fortune 20 Bank High-Level Case Study About SL Corporation and RTView for APM 2
3 64% of [respondents to a recent survey] admit that they only know that end users are experiencing performance or availability problems when the end users register a complaint with the help desk. - Forrester Research Becoming Proactive In Application Performance Management June
4 Software applications & supporting infrastructure have become a cornerstone of competitive advantage BUT Applications are increasingly: custom complex distributed 4
5 Usage of Management Tools Evolves With Complexity SL Forrester Corporation Research 5
6 Everybody has monitoring True. However: 1. Highly siloed, does not provide end to end visibility 2. Datacenter-centric, not application-centric 3. Multiple levels of information are generally unavailable: Business metrics Application Performance metrics Infrastructure metrics 6
7 Effective Application Performance Monitoring Enables proactive monitoring and alerting: Provides access to all necessary data Extends existing monitors and tools Presents application-centric, intuitive views of information 7
8 Effective Application Performance Monitoring Also provides: Comprehensive, deep-dive analytics Historical analysis and baselining Configuration and customization capabilities 8
9 Typical Application Domain Example Application Tier Oracle, SAP, Other Packaged Apps.NET Composite Applications J2EE Composite Applications App Mgmt Tools Web Services App Servers DB Managers Business Process Managers Middleware and Server Tier Distributed Caching Systems Message- Oriented Middleware Mgmt Tools Hardware and OS Tier Desktops Servers Storage Network System Mgmt Tools 9
10 Typical Application Domain Example Client Interaction Trade Execution Trade Settlement Application Tier Oracle, SAP, Other Packaged Apps.NET Composite Applications J2EE Composite Applications App Mgmt Tools Web Services App Servers DB Managers Business Process Managers Middleware and Server Tier Distributed Caching Systems Message- Oriented Middleware Mgmt Tools Hardware and OS Tier Desktops Servers Storage Network System Mgmt Tools 10
11 Effective Application Monitoring - Requires Visibility Into the Entire Stack Application Tier Dependency Mapping Automated App Views Middleware & Server Tier Single Pane of Glass Component Deep-Dive Hardware & OS Tier Systems Management Infrastructure Detail 11
12 Fortune 50 Investment Bank: Siloed Applications and Monitors 12
13 Fortune 50 Investment Bank: Single Pane of Glass centralizes information and enables provides a framework for deep drilldown Single Pane of Glass extends existing monitors & enables drill down 13
14 Application Performance Summary 14
15 Architectural View 15
16 SL s RTView Solutions Application Performance Monitoring Middleware Monitoring 16
17 Effective Application Monitoring requires visibility into the entire stack Client Interaction Trade Execution Trade Settlement Application Tier Oracle, SAP, Other Packaged Apps.NET Composite Applications J2EE Composite Applications App Mgmt Tools Web Services App Servers DB Managers Middleware and Server Tier Business Process Managers Distributed Caching Systems Message- Oriented Middleware Mgmt Tools Hardware and OS Tier SL Monitoring competency Desktops Servers Storage Network System Mgmt Tools 17
18 18
19 RTView for Application Performance Monitoring Single Pane of Glass User Experience Applications & Infrastructure Retail Store Operations Application-centric Web Server Farms Application-centric Transportation & Logistics SLA Performance Services & Infrastructure 19
Reducing Outages and Degradations. With Proactive Application Performance Monitoring. Ted Wilson VP Business Development SL Corporation ted@sl.
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