Consulting Solutions Disaster Recovery. Yucem Cagdar

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2 Consulting Solutions Disaster Recovery Yucem Cagdar

3 Disaster Recovery Strategy How efficient is your DR Plan? Many are not prepared: 42% are not adequately armed with modern disaster recovery solutions, even though they experienced at least one instance of data loss in the past year How many outages do you encounter? Outages are not rare: 42% experience at least one data outage per year, with an average of 34 instances across enterprises of all sizes Is your DR Strategy fully relying on Human Factors? Manual is still the norm: 65% use manual disaster recovery processes When did you last test your Disaster Recovery Strategy? Testing isn't common: 72% test their disaster recovery plans only once a year on average What are the RTOs acceptable by the business? Four hours is too long: 53% think an outage of more than four hours is unacceptable 3 Property of Automic Software. All rights reserved

4 Disaster Recovery Strategy How efficient is your DR Plan? Many are not prepared: 42% are not adequately armed with modern disaster recovery solutions, even though they experienced at least one instance of data loss in the past year How many outages do you encounter? It is Human Nature not to be Worried Outages are not rare: 42% experience at least one data outage per year, with an average of 34 instances across enterprises of all sizes About Disaster Recovery Is your DR Strategy fully relying on Human Factors? Manual is still the norm: 65% use manual disaster recovery processes Until a Real When did you Disaster last test your Happens Recovery Strategy? Testing isn't common: 72% test their disaster recovery plans only once a year on average What are the RTOs acceptable by the business? Four hours is too long: 53% think an outage of more than four hours is unacceptable 4 Property of Automic Software. All rights reserved

5 Challenges with Disaster Recovery Today Maintenance of failover site Primary Site People Process Tools Failover Site Storage IP SAN Diskless Storage N/w Attached Storage Storage Admin Security Team Runbooks Storage Management & Deployment IP SAN Diskless Storage N/w Attached Storage Database Database Server Web Server App Server Mail Server Network Switches Load Balancers Routers Firewalls DBA App Admin Windows Admin Unix Admin Handoffs Network and coordination Engineers between cross-it domains & silos Process Manuals Scripts Post-it Notes Network Management Tools Server Configuration & Management Disparate & disconnected management tools Database Server Web Server App Server Mail Server Switches Load Balancers Routers Firewalls 5 Property of Automic Software. All rights reserved

6 Why Disaster Recovery Automation? Having visibility on the end-to-end Disaster Recovery plan, and DR Readiness at any point in time Minimize Core services downtime, accelerating and streamlining failover/failback processes Mitigating minimizing the risk of outages: minimizing human dependency in the Disaster Recovery failover/failback processes Minimize the efforts and costs associated with running DR Operations Validation & Compliance: Increasing DR drills frequency for DR Plan validation, with realistic metrics, and minimum costs Meeting recovery SLAs, RTOs and RPOs set by the Business Continuity Management 6 Property of Automic Software. All rights reserved

7 Overall Architecture Data Center Up PRODUCTION SITE Enterprise Control Center Through web browser DISASTER RECOVERY SITE Automation Engine Database Repository Database Repository Automation Engine Sync Nodes Database Nodes Database Nodes Nodes Sync 7 Property of Automic Software. All rights reserved

8 Overall Architecture Data Center Down PRODUCTION SITE Enterprise Control Center Through web browser DISASTER RECOVERY SITE Automation Engine Database Repository Database Repository Automation Engine Sync Nodes Database Nodes Database Nodes Nodes Sync 8 Property of Automic Software. All rights reserved

9 Monitor a full service failover from one single view Failover scenarios for a full business service Dependencies between applications and technical processes highlighted in a graphical view 9 Property of Automic Software. All rights reserved

10 Monitor a full service failover from one single view Failover scenarios for a full business service Dependencies between applications and technical processes highlighted in a graphical view 10 Property of Automic Software. All rights reserved

11 DR Exercise / Switching Scenarios 1. Performance Exercise Scenario Performed to validate availability and functionality of applications from DR without moving production operations to DR as a service or data All transactions and operation processes should be performed within DR infrastructure without interfering with production transaction or data Exercise aimed to validate RTO and RPO of applications 11 Property of Automic Software. All rights reserved

12 DR Exercise / Switching Scenarios - Example 1. Performance Exercise Scenario/Full Disaster scenario - Switchover DC DR Storage 1. Split Replication Database 2. Mount Resource 3. Start Database 4. Start Network 12 Property of Automic Software. All rights reserved

13 DR Exercise / Switching Scenarios - Example 1. Performance Exercise Scenario/Full Disaster scenario - Switchback DC DR Storage 4. Sync Replication Database 3. Unmount Resource 2. Stop Database 1. Stop Network 13 Property of Automic Software. All rights reserved

14 DR Exercise / Switching Scenarios 2. Live Exercise Scenario Performed to validate possibility to transfer operations to DRC and validate connectivity / integration with other production services. Two major activities: Failover: Stop operation in Production, transfer all remaining transactions, then start operation in DRC. Failback: Stop operation from DRC, Transfer all transactions to production then resume normal operation in production. All production operation and transaction will move to DR then move back to production. 14 Property of Automic Software. All rights reserved

15 DR Exercise / Switching Scenarios - Example 2. Live Exercise Scenario - Switchover DC DR Storage 4. Failover Database 2. Stop Database 3. Unmount Resource 5. Mount Resource 6. Start Database 1. Stop 7. Start Network 8. DNS Update 15 Property of Automic Software. All rights reserved

16 DR Exercise / Switching Scenarios - Example 2. Live Exercise Scenario - Switchback DC DR Storage 4. Failback Database 6. Start Database 5. Mount Resource 3. Unmount Resource 2. Stop Database 7. Start 1. Stop Network 8. DNS Update 16 Property of Automic Software. All rights reserved

17 DR Exercise / Switching Scenarios 3. Disaster Scenario Performed in case of production failure for one production application or multiple applications All production operation will be rectified from DRC until failure resolve in production area then switch back operation to production environment 17 Property of Automic Software. All rights reserved

18 DR Exercise / Switching Scenarios - Example 3. Disaster Scenario DB down - Switchover DC DR Storage 2. Failover Database 1. Unmount Resource 3. Mount Resource 4. Start Database 6. Stop 7. Start Network 5. DNS Update 18 Property of Automic Software. All rights reserved

19 DR Exercise / Switching Scenarios - Example 3. Disaster Scenario DB down - Switchback DC DR Storage 3. Takeover Database 5. Start Database 4. Mount Resource 2. Unmount Resource 1. Stop Database Network 6. DNS Update 19 Property of Automic Software. All rights reserved

20 DR Exercise / Switching Scenarios - Example 3. Disaster Scenario down - Switchover DC DR Storage Database 1. Start Network 2. DNS Update 20 Property of Automic Software. All rights reserved

21 DR Exercise / Switching Scenarios - Example 3. Disaster Scenario down - Switchback DC DR Storage Database 3. Start 1. Stop Network 2. DNS Update 21 Property of Automic Software. All rights reserved

22 DRP Automation and Monitoring Dashboard List of Services Failover process completion RTO RPO Failback trigger Failback process completion Last drill performed Active Site Indicator Failover duration Replication status DR Readiness: Server availability, synchronization Failback duration Failover trigger 22 Property of Automic Software. All rights reserved

23 Integrate Data-Sources in Real-Time, Detect Correlation, Pattern and Make Intelligent Decisions Sense Interpret Analyze Decide Respond Event Service Event Adapter Hub Event Service Response Service Event Adapter Automic Hub Response Service Inbound Sources: + Automic + System Monitoring + Replication + Service Now + Informatica, PeopleSoft, SAP, SAP BO Message Bus + Etc Actions: Event Adapter Infrastructure Monitoring Customers + Execute a Automic Process, Restart Agents/Server + Push a real-time reports to a Enterprise Dashboard + Update/clean-up a DB Event Service Event Service & Middleware Logistics BI/ DWH Response Service + Open/update/close/reassign Service Now tickets ERP Systems Production Systems Respond Systems: + Automic + Service Now + + Enterprise Dashboard 23 Property of Automic Software. All rights reserved

24 DRP Reports and Dashboards 24 Property of Automic Software. All rights reserved

25 Meet your SLA s on time, every time, automatically Service Level Assurance Align Business and IT Monitor, Predict and Prevent Service Level Violations Proactive and intelligent - critical to address complex business conditions Architected for the cloud - automating decisions is critical to scale 25 Property of Automic Software. All rights reserved

26 Key Benefits Robustness and Accuracy on Organizational Services and offering Large Scale and Acute Service Incident remediation and recovery in Minutes On the ground real time Statistics for performance and BIA Change in culture of Service provisioning: Proactive rather than Re-active Significant Monetary and Brand damage reduction caused by Blackouts Clarity on Service Architectures and projections Eliminating Failure to Meet SLA scenarios Projection of DR enablement Ready ness at any given point in time 26 Property of Automic Software. All rights reserved