YOUR HRS BOOKING PORTAL. EASIER BOOKING AND FASTER BOOKING PROCESS. HRS Europe s leading hotel booking portal:

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1 YOUR HRS BOOKING PORTAL. EASIER BOOKING AND FASTER BOOKING PROCESS. HRS Europe s leading hotel booking portal: Over 290,000 hotels worldwide in all categories HRS corporate rates: discounts of 5-30% in over 40,000 hotels HRS exclusive prices 10% saving compared to other internet travel providers Quality control through more than 3 million customer evaluations Individual, meeting and group booking online and offline all under one roof Over 40 years hotel expertise and personal local support Fee-free service Your booking with HRS: fast, simple and secure!

2 CONTENTS. Home page Pages 1 5 Hotel list Pages 6 9 Hotel details Page 10 Booking steps Pages My HRS Pages Contacts Page 20

3 HOME PAGE. 3 Hotel search Booking a meeting Group booking for 10+ rooms Your personal access to MyHRS Change / cancel bookings Your company s key travel information Your company s key locations

4 HOME PAGE. 4 Meetings. Organise a meeting Groups. Group travel book 10+ rooms

5 HOME PAGE. 5 Hotel search. Options for hotel search: Location, region or address Points of interest, tourist attraction Postcode Search for hotels near your company locations Other search criteria: Hotel / hotel chain Star category Search area or proximity

6 HOTEL LIST. 6 Sort hotels by selected categories Overview of travel data already entered Refine the search criteria: Price Including breakfast Including WiFi Top quality hotel HRS stars Customer evaluation Photos and other details for individual hotels (more information on page 10) Other options for narrowing your search Tick the box in front of the hotel picture so you can: Compare hotels directly with each other See hotel locations displayed on a map Save hotels as favourites Corporate discount: between 5 and 30% HOT DEAL HOT DEAL EXCLUSIVE HOT DEAL PRICE XCLUSIVE PRICE Hotel deal: advance purchase rate with restricted booking conditions EXCLUSIVE PRICE Exclusive price: 10% cheaper than all other providers with identical booking conditions

7 HOTEL LIST. 7 Compare. Compare up to nine hotels: HRS star rating Location of hotel General information Facilities Services Payment options

8 HOTEL LIST. 8 Display on map. Selected hotels are displayed on the map in blue, all others are in red

9 HOTEL DETAILS. 9 Additional information about the hotel sorted by categories Overview of your booking details Clear overview of HRS advantages All hotel pictures at a glance Photos shown in categories for easier decision making Easy to see price and booking button Accepted payment methods. Information about the hotel s accepted payment methods can be found under Hotel details Facilities

10 BOOKING STEP Enter personal data please note the optional fields if necessary Enter booking information

11 BOOKING STEP Guaranteed booking. To ensure your hotel room is held for you even if you arrive after 6pm, it must be guaranteed by a credit card. If the booking is not cancelled before 6pm, the hotel may impose a cancellation charge

12 BOOKING STEP Overview of travel data Hotel address Date of travel Duration of stay Overview of personal data Name address Phone number Overview of other booking information Room category Name of guest Booking conditions Price

13 BOOKING STEP Booking confirmation with all hotel information Print booking information, send by SMS or automatically add to Outlook calendar Additional options make planning your journey even easier: Send booking confirmation in local language of hotel Plan journey Send hotel address to the navigation system Save this hotel as favourite Save traveller profile (only when logged in to MyHRS)

14 MYHRS. 14 MyHRS. Login for regular users Manage personal access data Register for the first time Create and manage booking templates Bookmark favourite hotels Manage bookings Evaluate hotels

15 HOTEL LIST. 15 Bookmark hotel. Save hotels as favourites (to be retrieved from MyHRS portal in hotel favourites. More informaition on page 15) Send hotel information as link

16 MYHRS. 16 Access data. Change password and address Enter personal details Information about your company Free HRS newsletter

17 MYHRS. 17 Booking template. Personal traveller profile Name of traveller Booker s details Traveller s details (this can be amended if needed) Assign company for the traveller Enter the billing address Booking confirmation in local language of hotel

18 MYHRS. 18 Favourite hotels. Overview of favourite hotels (For more information on how to save a hotel as a favourite see page 15) Search availability for your desired date of stay Own notes about hotel Send hotel details as link Hotel grading. After departure you can evaluate the hotel you booked

19 MYHRS. 19 Booking history. Overview of bookings made via MyHRS Search availability for your desired date of stay Display booking and option to print Change / cancel booking Changing and cancelling. Book additional rooms Cancel the booking Make a change (e.g. name of traveller, date of stay)