AT&T Website Solutions SM Website Security

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1 .0 AT&T Website Solutions SM Website Security Welcome to AT&T Website Solutions SM. We are focused on providing you the very best web products and services including all the tools necessary to establish and maintain a successful website.website Security function allows you to set up an authorization list in order to restrict parts of your website. This list will restrict browser access to specific website directories AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. All other trademarks are the property of their owners. This document is not an offer, commitment, representation or warranty by AT&T and is subject to change. Your Web Hosting service is subject to the Terms and Conditions (T&Cs), which may be found at Service terms and Fees are subject to change without notice. Please read the T&Cs for additional information. 1

2 Contents 1 WELCOME LOCATE YOUR ADVANCED TOOLS AND APPLICATIONS INTRODUCTION TO WEBSITE SECURITY NAVIGATION WEBSITE SECURITY SET PROTECTION Add User Delete User Enable security settings Advanced Settings WHERE TO FIND HELP/INSTRUCTIONS HOW TO CONTACT SUPPORT BY HOW TO CONTACT SUPPORT IN YOUR CONTROL PANEL / ONLINE PRESENCE PORTAL HOW TO CONTACT SUPPORT BY PHONE

3 1 Welcome The control panel, your Online Presence Portal is an intuitive interface, which connects you to the complete suite of business applications and services available with Website Solutions based on your plan giving you the ability to manage your online presence. Using the applications and services contained in the portal, you can build websites, with the new Online Presence Builder, based on your plan, operate an online store, manage security, write blogs, create photo albums and chat systems. 2 Locate your Advanced Tools and Applications Once you log into your Online Presence Portal (control panel) you will find your name in the upper right corner of the blue task bar. When you place your mouse on the blue down arrow, a menu will open; select the Advanced Tools to open a new window with the list of all Advanced Tools that are available with your specific plan. 3

4 When the new window opens, you can choose from various Apps/Tools by choosing to view ALL or a specific category. Tiles for the tools are color coded based on their category. Note that only available tools based on product plan and purchases will be shown. 3 Introduction to Website Security Website Security function allows you to set up an authorization list in order to restrict parts of your website. This list will restrict browser access to specific website directories. Access to restricted areas of the website can be granted with a username/password combination or by hostname/ip address. 4

5 To launch Website Security: Click on the Website Security icon. The application opens in a new window 3.1 Navigation The main menu is located on the top right corner of Website Security: Set Protection: allows you to restrict access to certain sections of your website Support: opens online help files for Website Security in a new window Feedback: allows you to send feedback concerning Website Security 5

6 4 Website Security 4.1 Set Protection In this section you will be able to restrict the access to certain sections of your website, create and manage a list of users who will have access to the protected section(s). To Set Protection: 1. Select a directory that you want to modify 6

7 2. Click Edit Directory. 3. Add user, enable security. 4. Click Apply Add User This section allows you to add new user. To Add User: 1. Complete the following: 7

8 User enter a user Password enter a password Confirm Password re-enter a password 2. Click Add User Delete User This section allows you to delete any user. To Delete User: 1. Select a user from the drop down menu 2. Click Delete User Enable security settings Allows you enable the security settings for the selected directory To Enable Security: 1. Select enabled from the dropdown 2. Click Apply Advanced Settings Allows you to set Prompt, Site or IP address. 8

9 To Set Advanced Settings: 1. Check Advanced Settings. 2. If you would like to set a prompt enter it into the Set prompt. 3. If you would like to restrict access by hostname or IP address, enter a new site or IP into the Add new Site or IP. You can restrict access to a directory by hostname or IP address. Before entering a hostname or IP address, ensure that the enable option is set. 4. Click Add. 5. Click Apply. 9

10 5 Where to find Help/Instructions AT&T Website Solutions includes a number of applications and tools that you can use with your website. Help/Instructions on how to use each of these features are located in the top right of your control panel. For specific help for each application together with instructions, select the application you want in the control panel and click the help button in the top right corner. 5.1 How to Contact Support by Submit a ticket by For support issues, please also include a step-by-step on how to replicate your problem including your operatingsystem, browser type and version, and any links and login information that may be needed to duplicate and correct the reported issue. 5.2 How to Contact Support in your control panel / Online Presence Portal When in your control panel (Online Presence Portal), we provided various ways to contact us. When in your control panel, mouse over the Question Mark icon for help. We also have a Resource Center webpage: you can find guides, blogs and videos as well as provide feedback. 5.3 How to Contact Support by phone You may also reach us by dialing 888.WEB.HOST ( ). Our Technical Support staff is available 24 hours a day, 7 days a week; choose the tech support option. Our billing group is available Monday - Friday 8 a.m. 8 p.m. (Eastern); select the billing option. All questionsconcerning billing, renewal or cancellation should be directed here. Our sales staff is available Monday Friday 8 a.m. 8 p.m. (Eastern); select the sales option. International customers may reach us by calling

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