INDITEX Group (Zara, Massimo Dutti, Bershka, Pull and Bear, Zara Home) MANAGER/ HEAD CASHIER/ SALES ASSISTANT/ CASHIER/ WINDOW DRESSER
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1 INDITEX Group (Zara, Massimo Dutti, Bershka, Pull Bear, Zara Home) MANAGER/ HEAD CASHIER/ SALES ASSISTANT/ CASHIER/ WINDOW DRESSER Closing date: August 2008 Full time (Manager Head Cashier, Window dresser, Sales Assistant, Cashier) Part time positions (Sales Assistant Cashier) Rate of pay: TBC Contact information: o Please send your CV to address: hhrruk@uk.inditex.com with following references: Manager ref: INDITEX White City Manager Head Cashier ref: INDITEX White City Head Cashier Cashier ref: INDITEX White City Cashier Window dresser ref: INDITEX White City Window dresser
2 JOB DESCRIPTIONS: (see below) Job Title SALES ASSISTANT Purpose To support store objectives by delivering excellent service in line with our customer service stards to ensure the effective maintenance of designated sections Key Responsibilities Ensure that customers receive a quality service either face to face adhering to the minimums of customer service Ensure the shop floor is replenished throughout the day Continually develop stock knowledge promotions throughout the store Previous fashion retail experience /or excellent customer service experience Person Profile Love/ or passion for fashion Articulate good communication skills Energetic & Enthusiastic Ability to work independently as part of a team
3 Job Title CASHIER Purpose To support store objectives Head Cashier by delivering excellent service at the cash desk on the shop floor in line with our customer service stards. Key Responsibilities Ensure that customers receive a quality service by adhering to the minimums of customer service Ensure complete efficiency when following procedures for processing sale, exchange refund transactions at the cash desk. Investigate resolve discrepancies with support from Head Cashier Ensure complete efficiency when following opening closing cash desk procedures. Assist with stock take preparation processing when required. Previous fashion retail experience /or excellent customer service experience Previous cash hling experience desirable. Person Profile Strong numerate literacy skills Ability to work under pressure Articulate good communication skills Energetic & Enthusiastic Ability to work independently as part of a team Passion for fashion
4 Job Title HEAD CASHIER Purpose To take primary responsibility for the cash transactions of the store, to supervise, provide support, guidance training to all cashiers. To lead the cashier team in delivering excellent service in line with our customer service stards. Key Responsibilities Ensure all departments have sufficient cashier cover by planning managing the cashiers daily shifts in liaison with the management team. Recruit, fully train develop all cashiers in line with Company Recruitment & Selection Induction Training procedures. Ensure a high level of customer service is being provided from the cash desks at all times. Maintain accurate records control of daily weekly staff commission documents Ensure security measures are taken that cashiers are updated regularly on these. Demonstrated cash desk experience or has cash hling experience within the retail sector. Knowledge of cash transaction operating systems Supervisory skills desirable Person Profile Strong numerate literacy skills Strong communication interpersonal skills Ability to lead by example, motivate develop staff. Accountability Commitment to excellent customer service skills
5 Job Title: WINDOW DRESSER Main Purpose To be responsible for the decoration of store windows, in line with the Company s Br. Responsibilities Dressing Windows in the store Agreeing content of store windows based on commercial needs as well as aesthetic value company guidelines Ensuring that windows are up to date Ensuring that windows are of the highest possible stard & Personal profile in Window dressing, preferably in a similar environment Excellent Knowledge of fashion the latest / future trends Good communication skills Ability to work under pressure Ability to work as part of a team
6 Job Title MANAGER Key Responsibilities Manage the department on a day to day basis whilst balancing strategic goals of the company Lead develop the management team in line with company stards competencies Ensure that profit productivity goals are met through developing business plans, managing payroll hours, sales, productivity P & L Oversee all merchise stock management systems to remain competitive in the marketplace Ensure that customer service stards are met of managing a fashion retail operation Strong supervisory skills High level of numeracy, written verbal communication skills are essential Person Profile Ability to lead, motivate develop staff Commitment to providing excellent customer service Passion for fashion the br
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