JERSEY HERITAGE JOB DESCRIPTION. Visitor Services & Audience Development Manager. Approximately 18 (Permanent, Seasonal and Ad Hoc)

Save this PDF as:

Size: px
Start display at page:

Download "JERSEY HERITAGE JOB DESCRIPTION. Visitor Services & Audience Development Manager. Approximately 18 (Permanent, Seasonal and Ad Hoc)"

Transcription

1 JERSEY HERITAGE JOB DESCRIPTION Title: Department: Reports to: Reports In: Visitor Services Co-ordinator Visitor Services Visitor Services & Audience Development Manager Approximately 18 (Permanent, Seasonal and Ad Hoc) Based at: Jersey Museum (with regular travel to visitor sites) Hours: Full Time Purpose of Role: To lead, manage and co-ordinate the team of Visitor Service Assistants (VSAs), to provide exceptional visitor services and a friendly welcome at Jersey Heritage s visitor attraction sites. To develop the VSA s skills and knowledge and optimise income generation through admissions, membership and retail sales. Support the Visitor Services and Audience Development Manager with all aspect of the delivery and administration of audience development projects as required. Main Responsibilities and Key results Areas: Visitor Services Team Co-ordination 1. Manage the effective staffing of VSAs at all sites by preparing the annual VSA staff rota, in accordance with articulated requirements, and ensuring its effective implementation throughout the year. Providing cover for sickness and other absences and additional resources for scheduled events as required. 2. When required to fill gaps in staffing and provide extra cover at sites for special events and busy days, undertaking the role of VSA at any of the visitor attraction sites.

2 3. To ensure the VSAs are confident and competent in the use of all Front of House equipment including the telephone systems, till and PDQ, Jersey Pass machine, Front Desk PC, and membership database and provide first line support in the event of the tills going down. 4. To visit sites on a daily basis to manage VSAs on site and to ensure the following: a. High levels of customer care are delivered b. Correct standards of presentation of all information (e.g. pricing, leaflets, guide books), at the front of house desk and retail areas. c. Correct standards of personal presentation (e.g. name badge, uniform) d. Retail merchandise is correctly displayed and stock levels maintained e. VSAs have an appropriate knowledge of the range of retail products f. Appropriate standards are adhered to in respect of mystery visitor shopping activities and VAQAS assessments. g. To monitor and supply Till and PDQ rolls and other Front Desk stationery supplies. 5. Organise, distribute and re-stock leaflets (including Jersey Heritage Visitor Guides), site stationery, till rolls, posters and other forms to all the visitor attraction sites. 6. Work with the Visitor Services and Audience Development Manager to plan, co-ordinate and deliver VSA training and to evaluate the results of the training by observing the VSAs in action on site, undertaking mentoring delivering further training and development activities on a one to one basis if required. 7. Assist with the co-ordination of and undertake the annual performance and personal development review process with individual VSAs and support from the Visitor Services and Audience Development Manager. Communication and Team Work 8. To work closely with colleagues and other team members across Jersey Heritage and in Commercial Operations including: a) The Membership Services Officer to ensure VSAs deliver high levels of services to members and maintain high levels of accuracy in the completion of membership forms and use of membership database. b) The Heritage Lets and Venues Manager and team to provide effective staffing for special events and group bookings and ensure sites are informed and prepared. c) The Operations and Security Manager and team of Site Gardiens to ensure that JH standards of Health and Safety and Security are maintained by the VSAs.

3 d) Commercial Manager and Retail Assistant to ensure retail sales are optimised and high standards of merchandising maintained. e) Volunteer Co-ordinator in respect of appropriate staffing at the sites with Volunteer Visitor Hosts and to direct and manage the Volunteer Hosts on site to ensure that they provide the right support to the VSAs and Site Gardiens. Finance, Till Security and Cash Handling 9. To understand and monitor the Front of House till operations and cash handling procedures in line with the requirements of the finance department, and to ensure that all VSA s understand and follow the current procedures, maintain high levels of accuracy and documentation. 10. To liaise and work with VSAs and the Finance Director, as necessary, to address errors or mistakes in till operations or cash handling. 11. To monitor the budget and order supplies for Till and PDQ machines. Administration 12. To arrange and attend regular and ad hoc VSA team meetings. 13. Arrange team communications in an effectively and timely way by visiting sites, ing and/or telephoning as required. 14. To annually and periodically review and update the VSA Handbook and other FOH forms and procedures. 15. Checking and authorising VSA timesheets on a monthly basis in preparation for payroll and maintaining accurate Holiday records for the VSA team. 16. To manage the ordering and distribution of VSA uniforms and badges. 17. To manage files, documents and other records effectively for the VSA team maintaining high standards of organisation, adherence to data protection requirements and security particularly in respect of sensitive information. 18. Develop and maintain a good working knowledge of Jersey Heritage and all its activities, events, exhibitions etc. to ensure appropriate and effective communication of information within the department and wider organisation. Audience development 19. To assist the Visitor Services and Audience Development Manager in the coordination and administration of visitor and audience development projects as and when required.

4 General 20. To undertake any other duties, as Jersey Heritage may at times reasonably require. 21. To take responsibility for own personal development, in line with agreed annual performance objectives and professional CPD requirements. 22. To adhere to and promote the Museums Association s Code of Ethics for Museums. Working hours This is a full time role 37.5 hours per week. Normal working hours are 08.30am to 17.00pm, Monday to Friday. Some weekend and Evening work will be required. There will be a requirement to provide on call duties on a rotational basis at weekends and bank holidays. Please note: This job description is provided as a guide to the principal, current duties of the job. It does not form part of the contract of employment. Signed:.. Name: Visitor Services Co-ordinator Date Signed:.. Date Name Bridget Houseago Visitor Services and Audience Development Manager Knowledge, Skills and Experience required: The job requires: Previous customer service and retail experience Previous supervisory or people management experience Excellent customer service skills Excellent interpersonal skills Excellent communication skills Numerate Neat and tidy appearance

5 The ability to work in a small team with daily interaction across the wider organisation Flexibility, enthusiasm and a can do approach. First Aid Certificate (desirable) A full, clean driving licence is essential. Own transport available for work would be desirable *Visitor Assurance Quality Assurance Service (VAQAS) VAQAS, Visit Britain s Visitor Attraction Quality Assurance Service is an accreditation system that assesses the quality of visitor experience offered by participating attractions throughout Britain. Assessors look at all aspect of the visitor experience from customer service to catering, interpretation to activities.

Visitor Services Supervisor Visitor & Commercial Operations Manager / Interim Head of Operations DATE JD PREPARED: October 2012.

Visitor Services Supervisor Visitor & Commercial Operations Manager / Interim Head of Operations DATE JD PREPARED: October 2012. JOB DESCRIPTION JOB TITLE: REPORTS TO: Visitor Services Supervisor Visitor & Commercial Operations Manager / Interim Head of Operations DATE JD PREPARED: October 2012. Revised June 2014 1. JOB PURPOSE

More information

APPOINTMENT OF FRONT OF HOUSE LEVEL SUPERVISORS ADELPHI THEATRE

APPOINTMENT OF FRONT OF HOUSE LEVEL SUPERVISORS ADELPHI THEATRE APPOINTMENT OF FRONT OF HOUSE LEVEL SUPERVISORS ADELPHI THEATRE Contents: Job Description Person Specification Hours of Work Job Description Job Title Department Location Responsible to Responsible for

More information

Receptionist: The Core, Science Central Location: Science Central, Newcastle upon Tyne. Monday to Friday: full time. Permanent.

Receptionist: The Core, Science Central Location: Science Central, Newcastle upon Tyne. Monday to Friday: full time. Permanent. Receptionist: The Core, Science Central Location: Science Central, Newcastle upon Tyne. Monday to Friday: full time. Permanent. Salary: 14,000 The Core, opening in November 2014, is a new location for

More information

Job description. Visitor Services Supervisor. Background

Job description. Visitor Services Supervisor. Background Visitor Services Supervisor Background Job description. For over a century the Whitechapel Gallery has premiered world-class artists from modern masters such as Pablo Picasso, Jackson Pollock, Mark Rothko

More information

CUSTOMER SERVICE ADMINISTRATOR (temp maternity cover 30 hours per week)

CUSTOMER SERVICE ADMINISTRATOR (temp maternity cover 30 hours per week) JOB DESCRIPTION: CUSTOMER SERVICE ADMINISTRATOR (temp maternity cover 30 hours per week) Context Electric Works provides serviced office accommodation for small and medium-sized companies working in a

More information

JOB DESCRIPTION. POST: Helpdesk Technician DATE: January 2016

JOB DESCRIPTION. POST: Helpdesk Technician DATE: January 2016 JOB DESCRIPTION POST: Helpdesk Technician DATE: January 2016 SERVICE: IT Services (ITS) POST NO: ITS-B50 STARTING DATE: As soon as possible SALARY RANGE: Grade 4, 19,273 to 21,605 per annum HOURS: Full

More information

SNOWDONIA NATIONAL PARK AUTHORITY JOB DESCRIPTION. Snowdonia National Park Authority Headquarters, Penrhyndeudraeth

SNOWDONIA NATIONAL PARK AUTHORITY JOB DESCRIPTION. Snowdonia National Park Authority Headquarters, Penrhyndeudraeth SNOWDONIA NATIONAL PARK AUTHORITY JOB DESCRIPTION Job Title: Centres Commercial Manager Salary Grade: Location: Responsible to: Responsible for: Snowdonia National Park Authority Headquarters, Penrhyndeudraeth

More information

Essex International Jamboree 2016. General Staff Roles. HR Directorate

Essex International Jamboree 2016. General Staff Roles. HR Directorate Essex International Jamboree 2016 General Staff Roles HR Directorate Welcome to EIJ 2016 One Team One Jamboree. That is our vision for staff at Essex International Jamboree. Whatever your experience, whatever

More information

Fundraising Co-ordinator. Applicant Information Pack

Fundraising Co-ordinator. Applicant Information Pack Fundraising Co-ordinator Applicant Information Pack Contents Page 3 Page 4 Page 5 Page 8 Introduction Job Description Personal Specification What s in it for me? Introduction Thank you for your interest

More information

OAK LEAF SPORTS COMPLEX. FUTURE STAFF CHANGES FOR THE BAR AGENDA ITEM No. 7

OAK LEAF SPORTS COMPLEX. FUTURE STAFF CHANGES FOR THE BAR AGENDA ITEM No. 7 OAK LEAF SPORTS COMPLEX FUTURE STAFF CHANGES FOR THE BAR AGENDA ITEM No. 7 MEETING: PERSONNEL SUB COMMITTEE DATE: 27 th AUGUST 2015 REPORT BY: LEISURE MANAGER 1.0 Purpose of the Report 1.1 The purpose

More information

COMMUNITY LEARNING DIRECTOR

COMMUNITY LEARNING DIRECTOR Jersey Heritage Information on the role of Contents: COMMUNITY LEARNING DIRECTOR About Jersey Heritage Our purpose Our aims Our standards Our visitor sites and commercial services Other services and events

More information

Quality Assurance Manager (Education)

Quality Assurance Manager (Education) Quality Assurance Manager (Education) Job Description & Person Specification Reporting to: Salary: Hours: Chief Executive 34,000 full time equivalent salary; ( 27,200 for 28 hours a week; 20,400 for 21

More information

Job Description. Guildford Spectrum Leisure Complex. Job Purpose

Job Description. Guildford Spectrum Leisure Complex. Job Purpose Job Description Job Title Responsible to Location Fitness Supervisor Fitness Manager Guildford Spectrum Leisure Comple Job Purpose To support the Fitness Manager in the effective supervision of the facilities

More information

JOB DESCRIPTION & PERSON SPECIFICATION

JOB DESCRIPTION & PERSON SPECIFICATION Principal place of work: Reporting to: Purpose of the Post: G Live, Guildford Hospitality Manager at G Live The management and operational service delivery of G Live s bars and retail functions. This includes

More information

Digital Communications Manager. Applicant Information Pack

Digital Communications Manager. Applicant Information Pack Digital Communications Manager Applicant Information Pack Contents Page 3 Page 4 Page 6 Page 8 Introduction Job Description Personal Specification Terms and Conditions of Employment Introduction Thank

More information

www.fairgroundcraft.co.uk

www.fairgroundcraft.co.uk Thank you, for your interest in exhibiting at the Gallery. Please find enclosed the terms & conditions, and a booking form. Please return a completed form and any payment to the above address. Bookings

More information

Locum Handbook. 1. Introduction. 2. Office hours. 3. Working as a locum. 4. Your first assignment

Locum Handbook. 1. Introduction. 2. Office hours. 3. Working as a locum. 4. Your first assignment 1. Introduction Welcome to Recruit4vets Thank you for choosing to work with. With over 10 years experience in the healthcare recruitment sector, our team has the experience, knowledge and skills required

More information

Digital Communications Executive Front End Website Developer. 1 year fixed term contract Applicant Information Pack

Digital Communications Executive Front End Website Developer. 1 year fixed term contract Applicant Information Pack Digital Communications Executive Front End Website Developer 1 year fixed term contract Applicant Information Pack Contents Page 3 Introduction Page 5 Job Description Page 9 Personal Specification Page

More information

Salary Range: Hours Per Week: 37 Flexi Monday to Friday Reference No: S136-15 Closing Date: 4.00pm on Friday 19 June 2015

Salary Range: Hours Per Week: 37 Flexi Monday to Friday Reference No: S136-15 Closing Date: 4.00pm on Friday 19 June 2015 Job Title: Salary Range: Location: Department: Permanent / Temporary: Police Forensic Specialist 18,933 to 34,098 per annum (LC5-9) Progression arrangements apply Lancashire Constabulary Headquarters Scientific

More information

Residential Service Manager - Full Time Permanent Contract

Residential Service Manager - Full Time Permanent Contract RehabCare is the health and social care division of the Rehab Group. Our aim is to enhance the lives of all of our clients through the provision of high quality, flexible, person centred services. We presently

More information

Users of this standard will need to ensure that practice reflects up-to-date information and policies.

Users of this standard will need to ensure that practice reflects up-to-date information and policies. About this Unit This Unit concerns maintaining a payment point, such as a till. It also covers taking payments from the customer, operating the till correctly and keeping payments safe and secure. Users

More information

LOCATION: Shared Services, SVP House Sean McDermott Street, Dublin 1

LOCATION: Shared Services, SVP House Sean McDermott Street, Dublin 1 SVP JOB TITLE: REPORTS TO: Job Description Human Resource Administrator Head of HR Shared Services LOCATION: Shared Services, SVP House Sean McDermott Street, Dublin 1 DEPARTMENT: Shared Services DATE

More information

Location: 180 St Kilda Rd, Melbourne 3004 and Federation Square Melbourne 3000

Location: 180 St Kilda Rd, Melbourne 3004 and Federation Square Melbourne 3000 The Position: Information Officer Position Number/Classification: / VPS 2.1 Reports to: Work Unit: Organisation: Front of House Manager Front of House National Gallery of Victoria Location: 180 St Kilda

More information

Thank you for your interest in the position of IT and Office Systems Developer and Operator at the Fawcett Society.

Thank you for your interest in the position of IT and Office Systems Developer and Operator at the Fawcett Society. 27 th January 2015 Dear Applicant, Thank you for your interest in the position of IT and Office Systems Developer and Operator at the Fawcett Society. The Fawcett Society is the UK s leading campaign for

More information

Sample Volunteer Role Descriptions

Sample Volunteer Role Descriptions Sample Volunteer Role Descriptions Administration Volunteer Page 2 Volunteer Befriender Page 4 Volunteer Book keeper Page 6 Catering Volunteer Page 8 Volunteer Fundraiser Page 10 Volunteer Gardener Page

More information

Digital Communications Executive 1 year fixed term contract. Applicant Information Pack

Digital Communications Executive 1 year fixed term contract. Applicant Information Pack Digital Communications Executive 1 year fixed term contract Applicant Information Pack Contents Page 3 Page 4 Page 6 Page 8 Introduction Job Description Personal Specification Terms and Conditions of Employment

More information

Job Description. Pharmacy Technician - Pharmacy Services Tauranga Hospital

Job Description. Pharmacy Technician - Pharmacy Services Tauranga Hospital Job Description Pharmacy Technician - Pharmacy Services Tauranga Hospital Report To: Liaise with: Senior Pharmacy Technician Pharmacy Manager Pharmacists, Pharmacy Technicians, Intern Pharmacists and other

More information

Service Desk Manager. Applicant Information Pack

Service Desk Manager. Applicant Information Pack Service Desk Manager Applicant Information Pack Introduction Thank you for your interest in the above role. This document does not form part of the terms and conditions, but aims to give you more information

More information

Information and Communication Technology (ICT) Corporate Services Head of ICT 40,338-45,656 a year

Information and Communication Technology (ICT) Corporate Services Head of ICT 40,338-45,656 a year JOB DESCRIPTION Job Title Department Division Reports to Salary Range ICT Digital Asset Management System (DAMS) Manager Information and Communication Technology (ICT) Corporate Services Head of ICT 40,338-45,656

More information

Head of Human Resources Change Director 31,777-35,958 36 hours net 11 months fixed term contract (Maternity Cover)

Head of Human Resources Change Director 31,777-35,958 36 hours net 11 months fixed term contract (Maternity Cover) JOB DESCRIPTION Job Title Department Reports to Director of Division Salary Range Hours Term Human Resources Advisor Human Resources Head of Human Resources Change Director 31,777-35,958 36 hours net 11

More information

Estates Maintenance Team Leader (Electrical Bias)

Estates Maintenance Team Leader (Electrical Bias) External Vacancy Estates Maintenance Team Leader (Electrical Bias) Post Ref: 5774, 26,145-27,735 per annum, 37 hours per week, Permanent Sunderland College is seeking to appoint a Maintenance Team Leader

More information

ST JOHN S COLLEGE. Establishment & Estates Administrative Assistant: Grade 4 FURTHER PARTICULARS

ST JOHN S COLLEGE. Establishment & Estates Administrative Assistant: Grade 4 FURTHER PARTICULARS ST JOHN S COLLEGE Establishment & Estates Administrative Assistant: Grade 4 FURTHER PARTICULARS The College is seeking to appoint an Establishment & Estates Administrative Assistant to support the activities

More information

CUSTOMER SERVICE PATHWAY

CUSTOMER SERVICE PATHWAY CUSTOMER SERVICE PATHWAY Introduction Welcome to your Pathway booklet. This is a guide to the customer service training and development opportunities within Savills Property Management. Savills training

More information

Marketing & Audience Development Manager

Marketing & Audience Development Manager Marketing & Audience Development Manager Job Description & Person Specification Full Time Fixed Term Contract (3 Years) - Newmarket Salary: 25,000-28,000 per annum (depending on experience) Responsible

More information

We are currently recruiting for an experienced shop floor manager for our busy Coleraine store for a period of Maternity Cover.

We are currently recruiting for an experienced shop floor manager for our busy Coleraine store for a period of Maternity Cover. bondsjewellers Job Title: Shop Floor Manager (Maternity Cover) Job Reference: MCSMCR15 Report to: General Manager Location: Church Street, Coleraine Application: Must be made via our application form Job

More information

Job Description. Job Title: Dental Nurse. Name:

Job Description. Job Title: Dental Nurse. Name: Job Description Job Title: Dental Nurse Name: Purpose of the Job: To carry out nursing duties throughout the practice, assist with reception, to carry out any clerical duties as required and perform such

More information

SHAPING GLOBAL LEADERS DATA AND ATTENDANCE MANAGER JOB DESCRIPTION

SHAPING GLOBAL LEADERS DATA AND ATTENDANCE MANAGER JOB DESCRIPTION DATA AND ATTENDANCE MANAGER JOB DESCRIPTION REVISED AUGUST 2015 ABOUT CATS COLLEGE CAMBRIDGE CATS College offers an outstanding international pre-university educational experience to students aged 14+

More information

Internal Communications Executive. Applicant Information Pack

Internal Communications Executive. Applicant Information Pack Internal Communications Executive Applicant Information Pack Contents Page 3 Page 4 Page 5 Page 8 Introduction Job Description Personal Specification Terms and Conditions of Employment Introduction Thank

More information

Date JD Completed: They will provide a first class service on behalf of Scotland and the Pro-Teams in terms of customer commitment.

Date JD Completed: They will provide a first class service on behalf of Scotland and the Pro-Teams in terms of customer commitment. Scottish Rugby Job Description Job Title: Ticket Services Manager Team: Ticket Services Reports to: Head of Ticketing Location: BT Murrayfield, Edinburgh Work Pattern: Job Purpose: 37.5 hours per week,

More information

JOB DESCRIPTION. JOB TITLE & BAND: Lead Pharmacy Technician, Education & Training -Band 5. Pharmacy Department, Altnagelvin Hospital

JOB DESCRIPTION. JOB TITLE & BAND: Lead Pharmacy Technician, Education & Training -Band 5. Pharmacy Department, Altnagelvin Hospital JOB DESCRIPTION JOB TITLE & BAND: Lead Pharmacy Technician, Education & Training -Band 5 DEPARTMENT: BASE: REPORTS TO: RESPONSIBLE TO: Pharmacy Pharmacy Department, Altnagelvin Hospital Teacher Practitioner

More information

Mind in Brighton and Hove 51 New England Street Brighton BN1 4GQ

Mind in Brighton and Hove 51 New England Street Brighton BN1 4GQ Mind in Brighton and Hove 51 New ngland Street Brighton BN1 4GQ Tel : 01273 66 69 50 Fax : 01273 66 69 51 mail: info@mindcharity.co.uk Date as postmark Dear Applicant, Receptionist Thank you for your interest

More information

Managing and Developing the Forum for our visitors and tenants. We are looking to make an appointment to the following position:

Managing and Developing the Forum for our visitors and tenants. We are looking to make an appointment to the following position: Managing and Developing the Forum for our visitors and tenants We are looking to make an appointment to the following position: Facilities Manager c. 30,000 INFORMATION PACK The Forum Trust Limited The

More information

CREATING partnerships

CREATING partnerships CREATING partnerships WITH SMALL AND MIDSIZE BUSINESSES Did you know that in 2009, 69 percent of business support for the arts came from businesses with annual revenues of less than $1 million dollars

More information

JOB DESCRIPTION. POST: Head of Housing and Security DATE: November 2015. Grade 8-38,896 to 46,414 per annum, pro rata

JOB DESCRIPTION. POST: Head of Housing and Security DATE: November 2015. Grade 8-38,896 to 46,414 per annum, pro rata JOB DESCRIPTION POST: Head of Housing and Security DATE: November 2015 DEPARTMENT: Estates and Facilities Services (EFS) POST NO: EFS-HO1M STARTING DATE: January 2016 SALARY RANGE: HOURS: Grade 8-38,896

More information

Participation Manager. Job description

Participation Manager. Job description Participation Manager Job description Purpose of Post To manage, develop, co-ordinate and monitor the participation programme and coline manage the Programming & Participation Assistant in the delivery

More information

1. Overview of the Surgery

1. Overview of the Surgery CONTENTS 1. Overview of the Surgery 2. Job Specification 3. Job Description 4. Application Form HOW TO APPLY FOR THIS POST Completed Application Forms should be sent to the surgery and marked for the attention

More information

Project Manager with responsibility for Communications

Project Manager with responsibility for Communications Job Description Project Manager with responsibility for Communications 42 hours per week (flexible) Statuary holidays 25 28k Closing date: 20 th April First interviews: 5th May Second interviews: 12 th

More information

JOB DESCRIPTION JOB TITLE - VISITOR CENTRE AND CATERING MANAGER TEAM - PARC SLIP WILDLIFE TRUST VISITOR CENTRE

JOB DESCRIPTION JOB TITLE - VISITOR CENTRE AND CATERING MANAGER TEAM - PARC SLIP WILDLIFE TRUST VISITOR CENTRE JOB DESCRIPTION IDENTIFICATION OF JOB JOB TITLE - VISITOR CENTRE AND CATERING MANAGER TEAM - PARC SLIP WILDLIFE TRUST VISITOR CENTRE WORKING BASE - TONDU RESPONSIBLE TO - MARKETING MANAGER RESPONSIBLE

More information

Highbridge Medical Centre Pepperall Road Highbridge Somerset TA9 3YA

Highbridge Medical Centre Pepperall Road Highbridge Somerset TA9 3YA Highbridge Medical Centre Pepperall Road Highbridge Somerset TA9 3YA Tel 01278 783220 Fax 01278 795486 www.highbridgemc.co.uk Job Description JOB TITLE: HOURS: REPORTS TO: ACCOUNTABLE TO: Deputy Practice

More information

Theatre Manager Job Description

Theatre Manager Job Description Theatre Manager Job Description Post: Reporting to: Responsible for: Theatre Manager Director of Production and Operations on front of house and operational matters; Communications Director on all trading

More information

Site and Project Manager Centre for Wildlife Gardening

Site and Project Manager Centre for Wildlife Gardening London Wildlife Trust Site and Project Manager Centre for Wildlife Gardening Job Description and Person Specification Responsible to: Located at: Responsible for: Staff Management: Regional Development

More information

DESIGN TASMANIA VENUE HIRE GUIDELINES

DESIGN TASMANIA VENUE HIRE GUIDELINES DESIGN TASMANIA VENUE HIRE GUIDELINES PAGE 1 - DESIGN TASMANIA VENUE HIRE GUIDELINES, JULY 2013 DESIGN TASMANIA S AIM IS FOR TASMANIA TO BE RECOGNISED GLOBALLY AS A PLACE OF DESIGN EXCELLENCE. DESIGN TASMANIA

More information

3 rd Line Infrastructure Engineer. Applicant Information Pack

3 rd Line Infrastructure Engineer. Applicant Information Pack 3 rd Line Infrastructure Engineer Applicant Information Pack Contents Page 3 Page 4 Page 5 Page 8 Introduction Job Description Personal Specification Terms and Conditions of Employment Introduction Thank

More information

Job Description. JOB TITLE: Office Support Administrator Job Holder: DEPARTMENT: DATE OF JOB DESCRIPTION: August 2015

Job Description. JOB TITLE: Office Support Administrator Job Holder: DEPARTMENT: DATE OF JOB DESCRIPTION: August 2015 SVP Job Description JOB TITLE: Office Support Administrator Job Holder: REPORTS TO: LOCATION: National Secretary National Office DEPARTMENT: DATE OF JOB DESCRIPTION: August 2015 1. PURPOSE OF THE JOB -

More information

Based at 61 Westminster Bridge Road, Waterloo (SE1) site, the post-holder may be required to carry out duties at other College sites.

Based at 61 Westminster Bridge Road, Waterloo (SE1) site, the post-holder may be required to carry out duties at other College sites. Job description Job Title: Location: Payroll and Finance Assistant Based at 61 Westminster Bridge Road, Waterloo (SE1) site, the post-holder may be required to carry out duties at other College sites.

More information

Salary: 45,000-50,000

Salary: 45,000-50,000 JOB DESCRIPTION: Responsible to: Purpose of the Post: Business Support Manager Principal Business Support Manager Holds a key post of responsibility within the UTC. Reporting directly to the Principal,

More information

Nursing but not as you know it

Nursing but not as you know it NATIONAL NURSING INFORMATICS CONFERENCE 19 October 2015 8am to 5pm Air Force Museum, Wigram, Christchurch Nursing but not as you know it INFORMATICS FOR CLINICAL CHANGE, HEALTH & WELLBEING EXHIBITION &

More information

JOB INFORMATION PACK. Supported Living Officer. (Out Of Hours/On Call) Permanent. September 2015

JOB INFORMATION PACK. Supported Living Officer. (Out Of Hours/On Call) Permanent. September 2015 JOB INFORMATION PACK Supported Living Officer (Out Of Hours/On Call) Permanent September 2015 CONTENTS 1. About Us 2. Summary Terms and Conditions of Employment 3. Job Profile 4. Person Specification 5.

More information

Job Description. Guildford Spectrum Leisure Complex. Job Purpose

Job Description. Guildford Spectrum Leisure Complex. Job Purpose Job Description Job Title Responsible to Location Fitness Manager Centre Manager Guildford Spectrum Leisure Comple Job Purpose To ensure the provision of the Fitness facilities, operating within agreed

More information

5.0 KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

5.0 KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Appendix 16 Example Job Description for a Homecare Pharmacy Technician 1.0 JOB DETAILS Job title: Pharmacy Technician Specialist, Homecare Medicines Management Reports to: Pharmacy Procurement Manager

More information

KINGSTON MAURWARD COLLEGE JOB DESCRIPTION. 15,095.00 per annum which is Point 17 on the Support Staff Salary Scale

KINGSTON MAURWARD COLLEGE JOB DESCRIPTION. 15,095.00 per annum which is Point 17 on the Support Staff Salary Scale KINGSTON MAURWARD COLLEGE JOB DESCRIPTION Job Title: Post Reference No: Job Purpose: Reports to: Grade/Salary: Hours: Status: Safeguarding Status: MIS Data Administrator MIS15 To assist the College Information

More information

COVENANT CHRISTIAN SCHOOL

COVENANT CHRISTIAN SCHOOL COVENANT CHRISTIAN SCHOOL 1 Woodcock Drive Gordon ACT 2906 For Christ s Crown & Covenant Receptionist / Admin Support Officer POSITION DESCRIPTION Position: Permanent Commences: Term 1, 2016 Workload:

More information

Ecommerce Assistant Commercial Operations Department 20,000 plus attractive benefits Based at Blackfriars, EC4. About the Royal Academy of Arts

Ecommerce Assistant Commercial Operations Department 20,000 plus attractive benefits Based at Blackfriars, EC4. About the Royal Academy of Arts Ecommerce Assistant Commercial Operations Department 20,000 plus attractive benefits Based at Blackfriars, EC4 About the Royal Academy of Arts The Royal Academy of Arts is one of the UK s foremost arts

More information

Head of Creative Programmes Youth and Education Coordinator. Full time permanent contract. Probationary period: 6 months. Notice period: 3 months.

Head of Creative Programmes Youth and Education Coordinator. Full time permanent contract. Probationary period: 6 months. Notice period: 3 months. Technical Manager Job Role and Description Reporting to the Programming and Producing Manager and working as part of the creative team, this role is to ensure the highest quality technical operation of

More information

Receptionist/Administrator. Job Pack March 2016

Receptionist/Administrator. Job Pack March 2016 Receptionist/Administrator Job Pack March 2016 Dear Applicant Re: Receptionist/Administrator Thank you for applying for the above position. Please find enclosed the following: Job Description including

More information

FURTHER PARTICULARS ADMINISTRATIVE ASSISTANT

FURTHER PARTICULARS ADMINISTRATIVE ASSISTANT FURTHER PARTICULARS ADMINISTRATIVE ASSISTANT Job Title: Department: Contract type: Responsible to: Liaises with: Administrative Assistant Academic Office Permanent Academic Registrar (line manager); Academic

More information

JOB DESCRIPTION. 36,230 to 38,664 (plus premium duty entitlements)

JOB DESCRIPTION. 36,230 to 38,664 (plus premium duty entitlements) JOB DESCRIPTION Job title: Reports to: Department: Hours: Salary: SPC Team Leader Specialist Palliative Care Team Permanent 37.5 hours 36,230 to 38,664 (plus premium duty entitlements) JOB SUMMARY The

More information

Recruitment Pack: Executive Director

Recruitment Pack: Executive Director Recruitment Pack: Executive Director Theatre503 Theatre503 is an Olivier award-winning producing theatre which specialises in new writing based in Battersea, South-West London. Its aims to be the best

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: SENIOR RECEPTIONIST FACILITIES MANAGER Background Cambridge Judge Business School is the provider of world-class business education

More information

JOB DESCRIPTION. Fitness Instructor/Customer Service Associate

JOB DESCRIPTION. Fitness Instructor/Customer Service Associate JOB DESCRIPTION Job Title: Responsible to: Location Fitness Instructor/Customer Service Associate Deputy Manager Active Life Centre @Coxhoe Role Purpose: To provide first line of contact for members of

More information

Situated in the picturesque County Durham area this hotel provides the highest quality food and service.

Situated in the picturesque County Durham area this hotel provides the highest quality food and service. Situated in the picturesque County Durham area this hotel provides the highest quality food and service. As a privately owned four star hotel Ramside Hall Hotel is awarded for its excellent food and atmosphere.

More information

At the time of confirming your booking, we will forward an invoice to you. Full payment is due 7 days prior to the first date of room hire.

At the time of confirming your booking, we will forward an invoice to you. Full payment is due 7 days prior to the first date of room hire. MEETING ROOM BOOKING APPLICATION FORM MEETING ROOM BOOKING Thanks for your interest in the International Coach Guild (ICG). To check availability or if you have any questions regarding Meeting Room hire,

More information

Project Support Officer: Business and Administration Tobacco Free Futures

Project Support Officer: Business and Administration Tobacco Free Futures Project Support Officer: Business and Administration Tobacco Free Futures Job Title: Reports to: Accountable to: Responsible for: Principal relationships: Base/location: Project Support Officer: Business

More information

Job Description. Part A: Job purpose The post of Event Manager is one of 3 reporting to the Operations Manager

Job Description. Part A: Job purpose The post of Event Manager is one of 3 reporting to the Operations Manager Job Description Job Title: Post No: Grade: Division: Location: Responsible to: Event Manager G The Cheltenham Trust Cheltenham Town Hall & Pittville Pump Room Operations Manager Responsible for: Operations

More information

Lancashire Constabulary Headquarters, Hutton, Preston Business Support Department

Lancashire Constabulary Headquarters, Hutton, Preston Business Support Department Job Title: Temporary Project Support Officer Salary Range: 21,402 to 23,790 per annum (LC 6) Location: Department: Permanent / Temporary: Hours Per Week: 37 Rota: Reference No: S120-15 Lancashire Constabulary

More information

Assistant Director, Digital and Volunteer Communications. Applicant Information Pack

Assistant Director, Digital and Volunteer Communications. Applicant Information Pack Assistant Director, Digital and Volunteer Communications Applicant Information Pack Contents Page 3 Introduction Page 4 Job Description Page 7 Personal Specification Page 10 Terms and Conditions of Employment

More information

About YMCA South Australia

About YMCA South Australia Position Title: Department / Industry: Location / Centre: Membership Manager Management The Parks Recreation & Sports Centre (Primary Location) About YMCA South Australia YMCA South Australia is the leading

More information

JOB DESCRIPTION. REPORTING TO: Conference and Reception Services Manager (CRSM)/ Reception Supervisor

JOB DESCRIPTION. REPORTING TO: Conference and Reception Services Manager (CRSM)/ Reception Supervisor JOB DESCRIPTION POST: Customer Service Advisor/ Receptionist DATE: March 2016 SERVICE: Estates and Facilities Service POST NO: EFS-C99 STARTING DATE: As soon as possible SALARY RANGE: Grade 3-16,776 to

More information

Job Information Pack. Facilities Assistant Tower Hill, London. March 2014 ALZHEIMER S SOCIETY

Job Information Pack. Facilities Assistant Tower Hill, London. March 2014 ALZHEIMER S SOCIETY Job Information Pack Facilities Assistant Tower Hill, London March 2014 Alzheimer s Society, Devon House, 58 St Katharine s Way, London. Telephone +44 (0) 20 7423 3500. Fax 020 7423 3501 Email info@alzheimers.org.uk

More information

Act as first point of contact for companies supplying information for the May Festival brochure

Act as first point of contact for companies supplying information for the May Festival brochure COMMUNICATIONS ASSISTANT JOB DESCRIPTION is one of the flagship arts organisations for the East of England. We are one of the most significant arts festivals in the UK with a reputation for innovative

More information

DESK SERVICES REPRESENTATIVE JOB APPLICATION

DESK SERVICES REPRESENTATIVE JOB APPLICATION DESK SERVICES REPRESENTATIVE JOB APPLICATION 2015-2016 Applications due Friday, February 13, 2015. Please check appropriate box of the position that you are applying for. Option 1 Option 2 Junior Desk

More information

SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES

SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES SCHOOL SUPPORT STAFF ROLE PROFILES WITH NJC JES MODEL EVALUATIONS ADMINISTRATION AND MANAGEMENT ROLES Index Role Page Administration 1 1 Administration 2 3 Administration 3 5 Administration 4 7 Finance

More information

Town Centre Customer Experience Shopping Audit

Town Centre Customer Experience Shopping Audit Introduction As part of the Town Team initiative the Economic Development Department commissioned a local Mystery Shopping firm to undertake an audit of town centre retailers and cafes. By undertaking

More information

Band 7. Other incl Helpdesk AP, AR & Car Leasing Payroll. Band 5. Band 4. Band 3

Band 7. Other incl Helpdesk AP, AR & Car Leasing Payroll. Band 5. Band 4. Band 3 JOB DESCRIPTION 1. JOB IDENTIFICATION Job Title: Responsible to: Department and Base: Job Reference Number: Financial Assistant (Financial Accounting) Band 5 Team Lead Finance Department, Newstead, Melrose

More information

JOB DESCRIPTION TO ASSIST IN THE DELIVERY OF A HIGH QUALITY COLLEGE LIBRARY INFORMATION SERVICE THAT SUPPORTS OUTSTANDING LEARNING AND TEACHING

JOB DESCRIPTION TO ASSIST IN THE DELIVERY OF A HIGH QUALITY COLLEGE LIBRARY INFORMATION SERVICE THAT SUPPORTS OUTSTANDING LEARNING AND TEACHING JO DESCRIPTION POST TITLE: POST REF: REPORTS TO: LEARNING RESOURCES ASSISTANT LRCA3 COMPUTER SERVICES OFFICER DATE: JANUARY 2015 JO PURPOSE: TO ASSIST IN THE DELIVERY OF A HIGH QUALITY COLLEGE LIRARY INFORMATION

More information

JOB DESCRIPTION. 1. JOB TITLE: Receptionist/Clerical Assistant. 4. DEPARTMENT: Chester Business School

JOB DESCRIPTION. 1. JOB TITLE: Receptionist/Clerical Assistant. 4. DEPARTMENT: Chester Business School JOB DESCRIPTION 1. JOB TITLE: Receptionist/Clerical Assistant 2: HRMS REFERENCE NUMBER: HR14017 3. ROLE CODE: FINCA 4. DEPARTMENT: Chester Business School 5. ORGANISATION CHART: Head of Department Receptionist/

More information

Professional Internships 2016

Professional Internships 2016 Professional Internships 2016 How can students contribute to your business? Enhance graduate employability through Work Integrated Learning (WIL) Below are just some of the areas where enthusiastic and

More information

JOB DESCRIPTION. Communications and Development Manager. 35 hour week

JOB DESCRIPTION. Communications and Development Manager. 35 hour week A progressive 21 st century addiction charity JOB DESCRIPTION ROLE TITLE: Marketing Officer COMPETENCY LEVEL: Officer PRIMARY BASE: Manchester City Centre ACCOUNTABLE TO: Communications and Development

More information

Cornerstone Clubhouse. A Place to Come and Belong

Cornerstone Clubhouse. A Place to Come and Belong A Place to Come and Belong What is a Clubhouse? A Clubhouse is a day and evening program that adopts a model of community support for adults living with the effects of an acquired brain injury. Clubhouse

More information

MID CHESHIRE HOSPITALS NHS FOUNDATION TRUST PHARMACEUTICAL SERVICES JOB DESCRIPTION. 75% Top Band 4 2 nd year Pharmacy Department, Leighton Hospital

MID CHESHIRE HOSPITALS NHS FOUNDATION TRUST PHARMACEUTICAL SERVICES JOB DESCRIPTION. 75% Top Band 4 2 nd year Pharmacy Department, Leighton Hospital MID CHESHIRE HOSPITALS NHS FOUNDATION TRUST PHARMACEUTICAL SERVICES JOB DESCRIPTION POST: BAND: LOCATION: RESPONSIBLE TO: MANAGED BY: TRAINEE PHARMACY TECHNICIAN 70% Top Band 4 1 st year 75% Top Band 4

More information

POSITION DESCRIPTION TEACHER ASSISTANT TECHNOLOGY & ENTERPRISE HOME ECONOMICS

POSITION DESCRIPTION TEACHER ASSISTANT TECHNOLOGY & ENTERPRISE HOME ECONOMICS POSITION TITLE: LEVEL: HOURS: Teacher Assistant Technology & Enterprise Home Economics Step 2 (Teachers Aides & Teaching Assistants) The Roman Catholic Archbishop of Perth Non-Teaching Staff Enterprise

More information

POSITION DESCRIPTION COFFEE SHOP MANAGER

POSITION DESCRIPTION COFFEE SHOP MANAGER POSITION DESCRIPTION COFFEE SHOP MANAGER POSITION: RESPONSIBLE TO: Coffee Shop Manager Foundation Director HOURS 22-25 Hours per week Basic Hours Mon- Fri 9am to 2.30 pm Or 9.30 to 3.00pm as negotiated

More information

Emotional Wellbeing Support Co-ordinator, Surrey

Emotional Wellbeing Support Co-ordinator, Surrey Title: Location: Reporting to: Accountability: Responsible for: Aim of the post: Financial Authority: Contacts: Hours: Term: Salary: Pension: Emotional Wellbeing Support Co-ordinator, Surrey Positive Action

More information

Milton Keynes Council Community Facilities Unit Saxon Court 502 Avebury Boulevard MK9 3HS

Milton Keynes Council Community Facilities Unit Saxon Court 502 Avebury Boulevard MK9 3HS Consultancy Opportunity Vouch for Culture Project Manager MK Council Arts, Heritage and Libraries Team within Community Facilities is seeking proposals from a freelance consultant(s) or an organisation

More information

SIPCMER001A Market and promote a pharmacy products and services area

SIPCMER001A Market and promote a pharmacy products and services area SIPCMER001A Unit descriptor Employability skills Prerequisite units Application of the unit Competency field Unit sector ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Identify

More information

Information for Individuals Becoming a Mental Health First Aid Instructor

Information for Individuals Becoming a Mental Health First Aid Instructor What is mental health first aid? Information for Individuals Becoming a Mental Health First Aid Instructor Mental health first aid is the help offered to a person developing a mental health problem or

More information

Application Pack Community and Executive Support Officer

Application Pack Community and Executive Support Officer Application Pack Community and Executive Support Officer COMMUNITY AND EXECUTIVE SUPPORT OFFICER The Position In this diverse and interesting position the successful applicant will provide executive support

More information

Information Package. Executive Assistant Community Services. Canvassing of Councillors will disqualify. Page 1 of 11

Information Package. Executive Assistant Community Services. Canvassing of Councillors will disqualify. Page 1 of 11 Information Package Executive Assistant Community Services Canvassing of Councillors will disqualify Page 1 of 11 INFORMATION FOR APPLICANTS Thank you for your enquiry regarding the advertised position.

More information

Crown Heights Medical Centre Job Description Nurse Practitioner

Crown Heights Medical Centre Job Description Nurse Practitioner JOB TITLE: REPORTS TO: HOURS: Salary Health Care Assistant Nurse (clinical) Patient Services Manager (Employment) Practice Manager (All other issues) Dependant on advertised post. Negotiable dependant

More information

Support Worker Leeds Service for the provision of support for people with learning disabilities, complex needs and autism

Support Worker Leeds Service for the provision of support for people with learning disabilities, complex needs and autism Date as Postmarked Reference: 9796 Support Worker Leeds Service for the provision of support for people with learning disabilities, complex needs and autism Thank you for your interest in the above post,

More information