Thank you for your enquiry regarding the above post. Please find enclosed the application pack for this post together with various monitoring forms.

Transcription

1 Age UK Suffolk 14 Hillview Business Park Old Ipswich Road, Claydon, Ipswich, Suffolk IP6 0AJ Tel: Fax: September 2014 Dear Applicant GENERAL MAINTENANCE/ELECTRICAL REPAIR PERSON Thank you for your enquiry regarding the above post. Please find enclosed the application pack for this post together with various monitoring forms. If you decide to proceed with your application, please ensure your application form and all other documents are returned to our HR department at the above address by closing date which is by first post: Monday 29 th September 2014 Only those candidates selected for interview will be contacted as, being a charity we cannot send out letters to all applicants. If you have not heard from us within 10 days of the closing day please assume that on this occasion you have not been selected for interview. Short-listed candidates will be contacted by telephone and will then receive a confirmation letter giving the details of the interview. I would like to wish you every success with your application and thank you for taking the time to apply for this post. Yours sincerely Debbie Dodd CMCIPD AIIRSM HR Director President: The Countess of Euston Registered Office: 14 Hillview Business Park, Claydon, Ipswich IP6 0AJ. Age UK Suffolk is an independent local charity. Company limited by guarantee Registered in England No Registered Charity No

2 JOB DESCRIPTION JOB TITLE: Responsible to: Hours: Salary: GENERAL MAINTENANCE/ELECTRICAL REPAIR PERSON H&S Officer 35 hours per week 12,867pa Main purpose of post To assist the H&S officer in ensuring the organisation s sites and premises are safe places to work by carrying out routine maintenance work and undertaking a programme of Electrical Appliance Testing at all sites as required. 1. Main Duties Maintenance 1.1 To undertake maintenance work at AUKS s sites as required and requested by the H&S officer, according to own competency and capabilities including: minor repairs to furniture, walls, floors, doors etc, painting installation of shelving small plumbing repairs Cleaning guttering, pipes, windows 1.2 To report to the H&S officer any defects in the structure, equipment or fabric of the building or any other Health and Safety issues which may affect the safety of staff, volunteers and/or members of the public at sites visited. 1.3 To liaise site staff on arrival and as appropriate to confirm work to be undertaken and to identify any factors impacting on safety. 1.4 To ensure all work is carried out safely and appropriate risk assessments are undertaken. 1.5 To assist staff in moving and/or relocating equipment and furniture as required 1.6 To record all work undertaken keeping detailed records of expenditure and time taken to complete work allocated. 1.7 To undertake any other appropriate maintenance task requested Portable Appliance Testing (PAT) 1.8 To undertake training as required to be able to effectively use AUKS s Portable Appliance Tester 1.9 To develop a rolling programme of visits to sites to undertake PAT testing as appropriate and in accordance with legal requirements 1.10 To liaise with site/service managers on the most convenient date and time to undertake PAT testing and arranging for entry into the building as necessary To undertake PAT testing as agreed ensuring safe systems of work are followed To undertake any minor repairs within the capabilities of the post holder to make safe any equipment tested To label up all equipment tested with the Date and Expiry information 1.14 To remove from action any item that fails it PAT and to inform the site manager of items unsafe to use.

3 1.15 To produce PAT reports for each site, sending these to the H&S Officer in a timely manner 1.16 To be available to undertake PAT testing on request from shop managers to enable the sale of white goods and other electrical items. 2. Personnel To recruit, induct, develop and manage the performance of the staff and/or volunteers under the direct control of the post holder. 3. Finance 3.1 To comply with the organisation s financial and administrative procedures. 4. Service Development 4.1. To contribute ideas for the development or improvement of new systems and processes particularly in relation to the new service model of delivery. 5. Quality Assurance 5.1. To ensure high quality customer service is delivered to everyone who receives a service of any kind from the organisation 5.2 To ensure work is carried out in accordance with any quality assurance system, service standards or agreed targets in place. 6. External Relations 6.1 To ensure that everyone that the post holder comes into contact with whether in person or by telephone or other form of communication (regardless of their attitude) are dealt with in a friendly, courteous and efficient manner as expected of a caring organisation. 6.2 To develop and maintain good working relationships with individuals and organisations in the statutory, voluntary and private sector as appropriate and required for the role. 6.3 To promote the work of Age UK Suffolk whenever possible and appropriate, liaising promptly with other staff when transferring enquiries or making referrals to ensure a quick response is provided to the enquirer. 7. Internal Relations 7.1. Age UK Suffolk aims to maintain goodwill among all its staff and volunteers. To assist in achieving this aim employees are expected to work with other staff and with volunteers, in their own service or any other, in a courteous, co-operative and sympathetic manner. 8. Organisational Policy and Development 8.1 To read and comply with the policies and procedures of the organisation. 8.2 To contribute to the organisation s policy development 8.3 To contribute as a member of any relevant group to the strategic and/or operational development of the organisation. 9 Equal Opportunities Age UK Suffolk believes in the value and dignity of all people of all ages and it is expected that all employees and volunteers will actively encourage and include such an ethos in all of their work.

4 10. Health and Safety 10.1 To comply with the employees responsibilities under the current Health and Safety at Work Act, to take reasonable care of their own health and safety and that of other persons who may be affected by their acts or omissions at work and to cooperate with the organisation in meeting its statutory duties To ensure the effective management of the safety, security and maintenance of any buildings, information systems, fittings and equipment under the control of the post holder. 11 Data Protection To comply with the 8 Principles of the Data Protection Act, and to give due regard to confidentiality of personal information, at all times. 12 Any other duties To undertake any other duties that may reasonably be required. Signed. Dated. Employee Signed Dated EMT member NOTE: This is a description of the job as it is at present and does not form part of the contract of employment. Job descriptions will be regularly reviewed and changed when necessary in consultation with the post holder.

5 PERSON SPECIFICATION For GENERAL MAINTENANCE/ELECTRICAL REPAIR PERSON Age UK Suffolk uses a range of measurement factors to determine an applicant s suitability for appointment. In order to be short-listed for interview it is essential that you ensure your application demonstrates clearly how you already meet our personal criteria for this post giving examples where you can, or how you are prepared to gain the skills, knowledge and/or experience required. Responsibility Personal Criteria Experience, Skill, Ability or Knowledge required Maintenance Minimum two years experience in a similar role ideally within a multi sited organisation Sound knowledge of relevant H&S legislation and ability to assess risk and put in place safe working practice whilst carrying out maintenance work Experience of carrying out electrical repairs and PAT testing Experience of carrying out plumbing repairs Experience of carrying out general repairs Experience of painting/decorating Finance Ability to work within given budgets Volunteering Experience of working with volunteers Quality and Commitment to high standards of performance and customer care Customer Service Communications Ability to communicate effectively with a wide range of people Administration Good administration skills with ability to organise own workload Ability to develop work schedules and rolling maintenance programmes Ability to meet deadlines and multi-task ICT Ability to use ICT effectively Training Willingness to attend training Qualifications Relevant qualifications eg. Electrician, Plumber, PAT testing, Painter/ Decorator etc Self motivated and enthusiastic with a positive approach to work General Ability to prioritise own workload and work to deadlines Own transport to enable extensive and regular travel across the county

6 ADDITIONAL INFORMATION FOR POST: GENERAL MAINTENANCE/ELECTRICAL REPAIR PERSON 1. CLOSING DATE for return of applications: Monday 29 th September SHORT-LISTING Short-listed applicants will be invited for interview by telephone and a letter of confirmation will be sent. If you have not heard from us within 10 days of the closing date, please assume that you have not been successful on this occasion. 3. INTERVIEW DATE: TBC 4. SALARY: 12,867 per annum plus mileage allowance 5. HOURS: 35 hours per week flexible over 7 days 6. PROBATIONARY PERIOD: The post is subject to a 6 months probationary period 7. PENSION: Auto-enrolment into a contributory pension. 8. HOLIDAY: 23 days plus bank holidays. 9. SMOKING: All Age UK Suffolk premises are 'No Smoking' areas. 10. LOCATION: This post is based at the Age UK Suffolk County office at 14 Hillview Business Park, Old Ipswich Road, Claydon, IP6 0AJ. 11. TRAINING: The post-holder will be expected to identify his/her own training needs and undertake training as required.