cce Discover. Amazing. Course Catalogue NEW! 100% Online Web Design Program Fall 2015/Winter 2016 (See page 22)

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1 NEW! 100% Online Web Design Program (See page 22) Fall 2015/Winter McMaster Centre for Continuing Education cce Course Catalogue Business & Management Communication & Design Health & Social Services Metallurgy Discover. Amazing. Pictured: Sisters Tennille Dorrington, McMaster CCE student and Treena Ley, McMaster CCE graduate.

2 Discover your OWN path to a degree with diploma, with My OWN McMaster Offering classes ONLINE, on WEEKENDS and at NIGHT, My OWN McMaster allows you to earn a diploma, a professional designation (if applicable) and an undergraduate degree all through one streamlined pathway. OWN your schedule with the flexibility of courses offered online and in-class, days, nights and weekends OWN your learning plan as you select courses to suit your needs OWN your time as you complete your studies while starting and/or maintaining your career OWN your professional development as you combine your diploma + degree + designation TO FIND OUT MORE, SIGN UP FOR AN ONLINE INFORMATION SESSION Wednesday, August 26, 12:00 PM 12:30 PM Learn More

3 BUSINESS & MANAGEMENT COMMUNICATION & DESIGN HEALTH & SOCIAL SERVICES METALLURGY Certificate & Diploma 2 Accounting* 5 Business Administration* 9 Human Resources Management* Professional Development 11 Computer Training Workshops 12 Essentials Programs 12 Business essentials 12 Communication essentials 12 Innovation essentials 12 Leadership essentials 12 Productivity essentials 12 Team Essentials 14 Lean Six Sigma 15 Project Management 17 Risk Management* 18 Web Analytics Certificate & Diploma 19 Marketing 21 Public Relations 22 Web Design (New Program!) Certificate & Diploma 24 Addiction Education* 27 Case Management 28 Clinical Research Associate 30 Health Informatics 31 Health Information Management Professional Development 32 Health Introductory Courses 33 Health Information Systems Certificate & Diploma 34 Metallurgy of Iron & Steel *Program available in person or entirely online. Program available entirely online. I came to McMaster CCE expecting to get an education. I got a lot more I got professional connections, insight into the industry and I found out about myself and what I wanted to do. Sadra Kaffashian Business Administration Graduate, Entrepreneur Watch Sadra s story: mcmastercce.ca/sadra Fall enrolment opens July 15. Winter enrolment opens August 11. Enrol online at mcmastercce.ca NEW! CCE has a new enrolment system. To avoid disappointment, please enrol early with your MAC ID.

4 Accounting Cheques and balances. It all adds up. McMaster University s Accounting programs were designed in collaboration with industry experts and the DeGroote School of Business to help you efficiently achieve your learning goals. ENROL today! ext Ask about the McMaster CCE-Laurentian Pathway to degree/mba studies or the CPA (PREP) Program course equivalencies. FEATURES our university-level courses fulfill most of the CPA (PREP) educational requirements McMaster s unique stackable credentials allow you to earn credit for courses you ve already taken online (self-study) courses begin bimonthly so you can start right away fast track to complete the diploma in as little as 12 months study under skilled instructors who bring industry experience and up-to-date application No formal admission procedure FORMAT in-person, weekdays, evenings and weekends Online (self-study) Online WHO SHOULD TAKE THIS PROGRAM anyone wishing to pursue a career in managerial or financial accounting professionals pursuing a CPA Students who only wish to take a few courses, without completing one of our academic programs, may do so as long as posted prerequisites or equivalencies are satisfied prior to enrolment. New students are strongly advised to contact the Centre for Continuing Education for academic counselling and a program study plan. Diploma in Accounting Admission and Program Requirements previous post-secondary education is not required Iindividuals with post-secondary education are required to complete five core and any six specialist courses. Students may take any number of basic courses as required for external accreditation Iindividuals without post-secondary education are required to complete Effective Communication and Organizational Behaviour in addition to the five core and any six specialist courses Certificate in Advanced Accounting Admission and Program Requirements Open to individuals with post-secondary education who have completed foundation/ core-level accounting courses outside of CCE prior to beginning the Certificate To qualify for the Certificate, students must complete any six specialist courses Note: Graduates of the Diploma in Accounting are not eligible for the Certificate in Advanced Accounting and graduates of the Certificate in Advanced Accounting are not eligible for the Diploma in Accounting. English Language Proficiency Requirements If your first language is not English, you must meet the University s English language proficiency requirements as outlined at Professional Designations The CPA designation is your key to a prosperous and fulfilling career. To find out which McMaster CCE accounting courses are recognized as CPA (PREP) equivalencies, visit our Professional Associations and Designations page at Whether you are a student in university, already working or an internationally-educated professional, learn how you can become a CPA at gocpaontario.ca Professional Association Events CPA Ontario Information Session Tuesday, August 25, 2015, 6:30 pm For details, times and registration information, visit Students pursuing an external designation are responsible for ensuring that they satisfy the external program s requirements. 2

5 BUSINESS & MANAGEMENT ACCOUNTING Core Courses Introductory Financial Accounting Examine generally accepted accounting principles, the transaction cycle, financial statements and the balance sheet. Recommended prerequisite: Basic Bookkeeping or equivalent Intermediate Financial Accounting I Investigate the reporting environment, accounting process and asset valuation issues. Special topics include accounting for changes, errors and prior period adjustments. Prerequisite: Introductory Financial Accounting or equivalent Intermediate Financial Accounting II Examine current financial reporting requirements and practices for liabilities and shareholders equity, concentrating on the theoretical application and highlighting of other regulatory requirements. Prerequisite: Intermediate Financial Accounting I or equivalent Introductory Management Accounting Study managerial and cost accounting issues as a framework for approaching contemporary cost problems. Prerequisite: Introductory Financial Accounting or equivalent Intermediate Management Accounting Build on the concepts of cost accumulation and allocation. Examine cost-volume-profit analysis and capital budgeting. Prerequisites: Introductory Financial Accounting + Introductory Management Accounting or equivalent Specialist Courses Accounting Theory Gain insight into the concepts, principles and issues that underlie the discipline of accounting. Prerequisites: Introductory Management Accounting + Intermediate Financial Accounting II or equivalent Advanced Financial Accounting Study accounting methods and recording procedures during takeovers, accounting for business combination after acquisition, accounting for intra-company transactions and for non-profit organizations. Prerequisites: Intermediate Financial Accounting I or equivalent Advanced Management Accounting Building on models presented in Intermediate Management Accounting, study how systems and information are structured for managerial planning, decision-making and evaluation. Prerequisites: Introductory Financial Accounting + Intermediate Management Accounting or equivalent Auditing Explore procedures involved in auditing internal corporate functions and services. Emphasis is placed on audit, evidence gathering, internal control and statistical sampling. Prerequisites: Intermediate Financial Accounting II + Introductory Management Accounting or equivalent Financial Management Gain insight into asset and equity management with a focus on working capital levels, capital structure and distribution of profits. Prerequisites: Intermediate Financial Accounting II + Intermediate Management Accounting or equivalent Note: Students pursuing a program other than the Diploma in Accounting or the Certificate in Advanced Accounting should consult with their Program Manager to review acceptable prerequisite equivalencies. Management Information Systems Explore system analysis, design and implementation with reference to the relationship between system management and organizational development. Taxation I Examine the theory and application of the Income Tax Act as it relates to both individuals and corporations. Prerequisites: Intermediate Financial Accounting II or equivalent Taxation II Continue to examine the theory and application of the Income Tax Act as it relates to corporations. Prerequisite: Taxation I or equivalent Basic Courses Basic Bookkeeping Review fundamental bookkeeping principles and skills associated with a senior high school-level understanding of bookkeeping. Business Foundations Examine business in a Canadian context, including finance, personnel, marketing, operations and general management. Business Law Gain insight on legal topics that accountants and general business managers encounter to recognize where legal problems exist and what avenues are open to resolve them. Business Statistics Understand statistical techniques commonly used in solving business problems and understanding market research. Business Strategy Gain practical training in setting goals and objectives for organizations and in creating business strategies and plans. Prerequisite: Business Foundations Economics Understand economics, including the basic principles of microeconomics and macroeconomics. Some knowledge of graphs and equations is required. Effective Communication Gain the knowledge and skills associated with clearly receiving, transmitting and communicating information within the business environment. Organizational Behaviour Explore human behaviour through influences that affect productivity, efficiency and organizational effectiveness through group work and case material. 3

6 BUSINESS & MANAGEMENT ACCOUNTING Fall 2015 In-person Fall 2015 Online or Online Self-study Winter 2016 In-person Winter 2016 Online or Online Self-study Course Name Units Course # Tuition Date/Time Section Offered Section Date/Time Section Offered Section Accounting Theory 3 ACC 939 Advanced Financial 3 ACC 934 $669 Fri, Sep 18 - Dec 18 Sep 15 - Feb 20 (OSS) C31 Sun, Jan 10 - Apr 17 Jan 15 - Jun 18 (OSS) C31 Accounting 6:30 PM - 9:45 PM Nov 15 - Apr 16 (OSS) C32 9:00 AM - 12:15 PM Mar 15 - Aug 20 (OSS) C32 Advanced Management 3 ACC 930 $669 Thurs, Sep 17 - Dec 10 Sep 15 - Feb 20 (OSS) C31 Sat, Jan 9 - Apr 9 Jan 15 - Jun 18 (OSS) C31 Accounting 6:30 PM - 9:45 PM Nov 15 - Apr 16 (OSS) C32 9:00 AM - 12:30 PM Mar 15 - Aug 20 (OSS) C32 Auditing 3 ACC 931 $669 Sat, Sep 19 - Dec 12 Sep 15 - Feb 20 (OSS) C31 Wed, Jan 13 - Apr 6 Jan 15 - Jun 18 (OSS) C31 9:00 AM - 12:30 PM Nov 15 - Apr 16 (OSS) C32 6:30 PM - 9:45 PM Mar 15 - Aug 20 (OSS) C32 Basic Bookkeeping 1.5 ACC 830 $439 Sep 15 - Dec 15 (OSS) C31 Jan 15 - Apr 15 (OSS) C31 Nov 15 - Feb 15 (OSS) C32 Mar 15 - Jun 15 (OSS) C32 Business Foundations 3 BUS 825 $669 Wed, Sep 16 - Dec 9 Sep 14 - Dec 6 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 10 (O) C21 Nov 2 - Jan 20 (O) C22 Business Law 3 BUS 436 $669 Sep 14 - Dec 5 (O) C21 Jan 18 - Apr 9 (O) C21 Business Statistics 3 ACC 855 $669 Fri, Jan 15 - Apr 15 Business Strategy 3 BUS 852 $669 Sep 14 - Dec 6 (O) C21 Thurs, Jan 14 - Apr 7 Economics 3 ACC 818 $669 Thurs, Sep 17 - Dec 10 Sep 14 - Dec 5 (O) C21 Jan 18 - Apr 9 (O) C21 Effective 3 ACC 920 Communication Financial Management 3 ACC 933 $669 Sun, Sep 20 - Dec 13 Sep 15 - Feb 20 (OSS) C31 Mon & Thurs, Jan 15 - Jun 18 (OSS) C31 9:00 AM - 12:30 PM Mar 7 - Apr 25 Nov 15 - Apr 16 (OSS) C32 3:00 PM - 6:00 PM Mar 15 - Aug 20 (OSS) C32 Intermediate Financial Accounting I Intermediate Financial Accounting II Intermediate Management Accounting Introductory Financial Accounting Introductory Management Accounting Management Information Systems Organizational Behaviour 3 ACC 926 $669 Fri, Sep 18 - Dec 18 6:30 PM - 9:45 PM Mon & Thurs, Nov 2 - Dec 17 3:00 PM - 6:00 PM 3 ACC 927 $669 Mon, Sep 14 - Dec 14 6:30 PM - 9:45 PM 3 ACC 929 $669 Tues, Sep 15 - Dec 8 6:30 PM - 9:45 PM 3 ACC 925 $669 Mon & Thurs, Sep 14 - Oct 31 3:00 PM - 6:00 PM Sun, Sep 20 - Dec 20 9:00 AM - 12:15 PM 3 ACC 928 $669 Wed, Sep 16 - Dec 9 6:30 PM - 9:45 PM Mon & Thurs, Nov 2 - Dec 21 9:00 AM - 12:00 PM 3 ACC 932 $669 Tues, Sep 15 - Dec 8 6:30 PM - 9:45 PM 3 HRM 821 $669 Wed, Sep 16 - Dec 9 Taxation I 3 ACC 937 $669 Sat, Sep 19 - Dec 19 9:00 AM - 12:15 PM Taxation II 3 ACC 938 $669 Mon, Sep 14 - Dec 14 6:30 PM - 9:45 PM Sep 15 - Feb 20 (OSS) C31 Sun, Jan 10 - Apr 17 Jan 15 - Jun 18 (OSS) C31 9:00 AM - 12:15 PM C02 Nov 15 - Apr 16 (OSS) C32 Mar 15 - Aug 20 (OSS) C32 Sep 15 - Feb 20 (OSS) C31 Mon & Thurs, Jan 11 - Feb 29 3:00 PM - 6:00 PM Nov 15 - Apr 16 (OSS) C32 Fri, Jan 15 - Apr 15 6:30 PM - 9:45 PM Sep 15 - Feb 20 (OSS) C31 Mon & Thurs, Jan 11 - Mar 3 9:00 AM - 12:00 PM Nov 15 - Apr 16 (OSS) C32 Wed, Jan 13 - Apr 6 6:30 PM - 9:45 PM Sep 15 - Feb 20 (OSS) C31 Thurs, Jan 14 - Apr 7 6:30 PM - 9:45 PM Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) and online self-study (OSS) courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at Jan 15 - Jun 18 (OSS) C31 C02 Mar 15 - Aug 20 (OSS) C32 Jan 15 - Jun 18 (OSS) C31 C02 Mar 15 - Aug 20 (OSS) C32 Jan 15 - Jun 18 (OSS) C31 C02 Nov 15 - Apr 16 (OSS) C32 Mar 15 - Aug 20 (OSS) C32 Sep 15 - Feb 20 (OSS) C31 Thurs, Jan 14 - Apr 7 Jan 15 - Jun 18 (OSS) C31 6:30 PM - 9:45 PM C02 Nov 15 - Apr 16 (OSS) C32 Mar 15 - Aug 20 (OSS) C32 Sep 15 - Feb 20 (OSS) C31 Tues, Jan 12 - Apr 5 Jan 15 - Jun 18 (OSS) C31 Nov 15 - Apr 16 (OSS) C32 6:30 PM - 9:45 PM Mar 15 - Aug 20 (OSS) C32 Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 9 (O) C21 3:00 PM - 6:00 PM Sep 15 - Feb 20 (OSS) C31 Mon, Jan 11 - Apr 11 Jan 15 - Jun 18 (OSS) C31 6:30 PM - 9:45 PM Nov 15 - Apr 16 (OSS) C32 Mon & Thurs, C02 Mar 15 - Aug 20 (OSS) C32 Mar 7 - Apr 21 9:00 AM - 12:00 PM Sep 15 - Feb 20 (OSS) C31 Sat, Jan 9 - Apr 16 Jan 15 - Jun 18 (OSS) C31 Nov 15 - Apr 16 (OSS) C32 9:00 AM - 12:15 PM Mar 15 - Aug 20 (OSS) C32 4

7 Business Administration Get down to business. Enrol today! ext Many courses in this program sell out early. Enrol ASAP to avoid disappointment. Developed in collaboration with the DeGroote School of Business, McMaster s flexible Business Administration program is designed to help a wide range of professionals gain, add or refine the crucial business skills that employers seek. FEATURES select the best program option for your needs. Students can complete a certificate, diploma or diploma with concentration fast-track course loads available. A Diploma in Business Administration can be earned in 8-12 months on a fast-track load FORMAT in-person, evenings and weekends online Online (self-study) WHO SHOULD TAKE THIS PROGRAM anyone entering the business world New managers professionals pursuing external designations Current managers wanting to upgrade their knowledge anyone managing projects Affiliated Associations Association of Administrative Assistants Canadian Institute of Management Global Risk Management Institute Project Management Institute And more Students pursuing an external designation are responsible for ensuring they satisfy the external program s requirements. Business Administration Program Requirements Certificate in Business Administration all 5 core courses Diploma in Business Administration all 5 core courses + any 3 elective courses Diploma in Business Administration with a concentration in Business Analysis all 5 core courses + the corresponding Global Knowledge program Diploma in Business Administration with a concentration in Finance all 5 core courses + 4 Finance electives Diploma in Business Administration with a concentration in Human Resources all 5 core courses + 4 Human Resources electives including Human Resources Management Diploma in Business Administration with a concentration in Management all 5 core courses + 4 Management electives including Human Resources Management and Business Strategy Diploma in Business Administration with a concentration in Marketing all 5 core courses + 4 Marketing electives Diploma in Business Administration with a concentration in Project Management all 5 core courses + either McMaster University s Project Management Program or the corresponding Global Knowledge program Diploma in Business Administration with a concentration in Risk Management all 5 core courses + McMaster University s Risk Management Program 5

8 BUSINESS & MANAGEMENT BUSINESS ADMINISTRATION The McMaster Business Administration program has allowed me to assume a number of promotions in my career. The benefits were the personal relationships I was able to make, the mentorship from the instructors, and the practical tools that I was able to apply to my workplace, which in turn gave me success. Brian Brouwer, Graduate, Business Administration program, concentration in Management Watch Brian s story: mcmastercce.ca/brian Core Courses Business Communications Gain the knowledge and skills associated with clearly receiving, transmitting and communicating information within the business environment. Business Finance & Accounting Become familiar with the concepts, language and uses of financial and management accounting in business, including statements, budgets and profit planning. Business Foundations Examine business in a Canadian context, including finance, human resources, marketing, operations and general management. Introduction to Marketing Learn essential marketing concepts, including product development, market segments, pricing strategies, brand equity, distribution channels and promotional activities. This course takes a consumer-centred approach to marketing. Organizational Behaviour Explore human behaviour through influences that affect productivity, efficiency and organizational effectiveness through group work and case material. Finance Electives Business Statistics Understand statistical techniques commonly used in solving business problems and undertaking market research. Economics Understand economics, including the basic principles of microeconomics and macroeconomics. Some knowledge of graphs and equations is required. Financial Management Gain insight into asset and equity management with a focus on working capital levels, capital structure and distribution of profits. Prerequisite: Business Finance & Accounting or Economics or Statistics Financial Modelling Use financial modelling to solve a variety of finance-related problems and support management decisions. Prerequisites: Financial Management + Business Finance & Accounting Risk Management Electives Risk Management Principles & Practices Learn how to identify, analyze and develop techniques for treating loss exposures. Risk Assessment & Treatment Study the two dimensions of loss: frequency and severity, with particular attention on losses to property, people, net income and liability. Risk Financing Examine the selection, implementation and monitoring of risk financing techniques including use of affiliated assurers, insurance pricing, selection of insurers and risk cost allocation. Human Resources Electives Compensation Understand the process, issues and techniques involved in developing and administering a compensation system. Human Resources Management * Using an experiential approach, this course explores the fundamentals of human resources management. Human Resources Planning Examine human resources planning theory, including job analysis, planning and forecasting, management development, information systems and program implementation. Labour Relations Study the relationship between employers and employees in Ontario, including collective bargaining and grievance resolution. Occupational Health & Safety Explore technical, legislative, political and personal safety issues in the workplace. Recruitment & Selection Explore recruitment, selection, job analysis, competency modelling, screening, interviewing and decision-making. Training & Development Examine the function of training and development, including the psychology of learning, needs assessment, program design and evaluation, and group dynamics. Wellness in the Workplace Examine why health promotions make sense as a return on investment for employers and gain insight into the process of designing, managing and evaluating a program. 6 *Required for concentration

9 BUSINESS & MANAGEMENT BUSINESS ADMINISTRATION Management Electives Business Law Gain insight on legal topics that accountants and general business managers encounter to recognize where legal problems exist and what avenues are open to resolve them. Business Statistics Understand statistical techniques commonly used in solving business problems and undertaking market research. Business Strategy* Gain practical training in setting goals and objectives for organizations and in creating business strategies and plans. Prerequisite: Business Foundations Economics Understand economics, including the basic principles of microeconomics and macroeconomics. Some knowledge of graphs and equations is required. Financial Management Gain insight into asset and equity management with a focus on working capital levels, capital structure and distribution of profits. Prerequisite: Business Finance & Accounting or Economics or Statistics Human Resources Management* Using an experiential approach, this course reviews the fundamentals of human resources management. Management Information Systems Explore system analysis, design and implementation with reference to the relationship between system management and organizational development. Operations Management Techniques Examine operations management, including forecasting, capacity planning, inventory control, project management, transportation cost analysis, quality control and problem-solving techniques. Principles & Practices of Supervision Understand behaviours that lead to effective supervision. Study the concept of situational leadership. Marketing Electives Branding & Image Explore the foundation, application and management of a strong brand, including key principles and brand equity, characteristics of a strong brand, brand building and positioning, and the role of ethics in branding. Building Social Media Relationships Explore the theoretical aspects and practical applications of social media tools, including blogs, wikis and social media websites (like Facebook and YouTube) to engage new audiences and build relationships. Business-to-Business Marketing To be effective, marketing strategies need to take into account not only the customer but also the customer s customers. Learn the basic institutional details and principles of successful business-to-business marketing. Consumer Behaviour Study why and how consumers make decisions, including consumer psychology and social responsibility. Integrated Marketing Communications Examine strategic communications and the effective use of advertising, sales promotion, personal selling, public relations, event marketing and media. Marketing Plans & Implementation Learn to create and communicate marketing plans, including marketing audits, market analysis, strategy, tactics and implementation tools. Market Research In today s marketing landscape, data can be difficult to collect and even misleading and confusing. Assess marketing research techniques to help you collect and analyze data for effective marketing plans. Social Media Research & Techniques Apply social media knowledge to public relations practice by conducting research, campaigns and engaging communities. Study current business cases to explore best practices. Prerequisite: Building Social Media Relationships *Required for concentration Stackable Credentials Students who complete a Business Administration Certificate and want to continue towards the Business Administration Diploma may apply the certificate courses to the diploma. A one-time $79 fee applies. Students who complete the Business Administration Diploma and want to pursue a concentration within the same diploma must take at least 9 units of credit in the new concentration area. Students will be charged a one-time $79 fee to pursue each additional concentration. Students who complete a Diploma in Marketing or Human Resources Management are not eligible to then pursue the Business Administration Diploma with a concentration in that same topic. Note: students who complete the concentration first are eligible to pursue the Human Resources Management or Marketing Diploma. See pages 9-10 and Upon successful completion, 1-day and 2-day courses from the Essentials Programs may be applied towards elective requirements in the Business Administration Diploma. See pages

10 BUSINESS & MANAGEMENT BUSINESS ADMINISTRATION Fall 2015 In-person Fall 2015 Online or Online Self-study Winter 2016 In-person Winter 2016 Online or Online Self-study Course Name Units Course # Tuition Date/Time Section Offered Section Date/Time Section Offered Section Branding & Image 3 MKT 106 $669 Sat, Sep 19 - Dec 19 9:00 AM - 12:00 PM Building Social Media Relationships 3 PUB 111 $669 Sat, Sep 19 - Dec 19 9:00 AM - 12:00 PM Business Communications 3 BUS 850 $669 Tues, Sep 15 - Dec 14 Jan 18 - Apr 10 (O) C21 Tues, Jan 12 - Apr 5 Sep 14 - Dec 6 (O) C21 Mon, Jan 11 - Apr 16 Jan 18 - Apr 10 (O) C21 Mar 7 - May 28 (O) C22 Jan 18 - Apr 9 (O) C21 Business Finance 3 HRM 817 $669 Tues, Sep 15 - Dec 8 Sep 14 - Dec 5 (O) C21 Sat, Jan 9 - Apr 16 & Accounting Nov 2 - Jan 23 (O) C22 9:00 AM - 12:00 PM Mar 7 - May 28 (O) C22 Business Foundations 3 BUS 825 $669 Wed, Sep 16 - Dec 9 Sep 14 - Dec 6 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 10 (O) C21 Nov 2 - Jan 20 (O) C22 Business Law 3 BUS 436 $669 Sep 14 - Dec 5 (O) C21 Jan 18 - Apr 9 (O) C21 Business Statistics 3 ACC 855 $669 Fri, Jan 15 - Apr 15 Business Strategy 3 BUS 852 $669 Sep 14 - Dec 6 (O) C21 Thurs, Jan 14 - Apr 7 Business-to-Business 3 MKT 107 Marketing Compensation 3 HRM 898 $669 Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Consumer Behaviour 3 MKT 102 $669 Sep 14 - Dec 6 (O) C21 Thurs, Jan 14 - Apr 7 Economics 3 ACC 818 $669 Thurs, Sep 17 - Dec 10 Sep 14 - Dec 5 (O) C21 Jan 18 - Apr 9 (O) C21 Financial Management 3 ACC 933 $669 Sun, Sep 20 - Dec 13 Sep 15 - Feb 20 (OSS) C31 Mon & Thurs, Jan 15 - Jun 18 (OSS) C31 9:00 AM - 12:30 PM Nov 15 - Apr 16 (OSS) C32 Mar 7 - Apr 25 3:00 PM - 6:00 PM Mar 15 - Aug 20 (OSS) C32 Financial Modelling and Analysis Human Resources Management 3 BUS 490 $669 Sep 14 - Dec 6 (OSS) C31 Jan 18 - Apr 10 (OSS) C31 3 HRM 901 $669 Thurs, Sep 17 - Dec 10 Human Resources Planning 3 HRM 923 $669 Tues, Sep 15 - Dec 8 Integrated Marketing Communication Sep 14 - Dec 5 (O) C21 Mon, Jan 11 - Apr 1 Jan 18 - Apr 9 (O) C21 Feb 22 - May 14 (O) C21 3 MKT 103 $669 Sat, Jan 9 - Apr 16 9:00 AM - 12:00 PM Introduction to Marketing 3 MKT 819 $669 Thurs, Sep 17 - Dec 10 Labour Relations 3 HRM 899 $669 Sat, Sep 19 - Nov 7 9:00 AM - 4:00 PM Management Information Systems 3 ACC 932 $669 Tues, Sep 15 - Dec 8 6:30 PM - 9:45 PM Market Research 3 MKT 104 $669 Wed, Sep 16 - Dec 9 Marketing Plans & Implementation Occupational Health & Safety Operations Management Techniques Sep 14 - Dec 6 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 10 (O) C21 Mar 14 - Jun 5 (O) C22 Feb 22 - May 14 (O) C21 Sep 15 - Feb 20 (OSS) C31 Tues, Jan 12 - Apr 5 Jan 15 - Jun 18 (OSS) C31 Nov 15 - Apr 16 (OSS) C32 6:30 PM - 9:45 PM Mar 15 - Aug 20 (OSS) C32 3 MKT 101 $669 Sep 14 - Dec 6 (O) C21 Tues, Jan 12 - Apr 5 3 HRM 921 $669 Sep 14 - Dec 5 (O) C21 Thurs, Jan 14 - Apr 7 3 BUS 816 Organizational Behaviour 3 HRM 821 $669 Wed, Sep 16 - Dec 9 Principles & Practices of Supervision 3 BUS 847 $669 Tues, Sep 15 - Dec 14 Recruitment & Selection 3 HRM 897 $699 Mon, Sep 14 - Dec 14 Risk Assessment & Treatment Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 9 (O) C21 Nov 2 - Jan 23 (O) C22 3:00 PM - 6:00 PM Mar 7 - May 28 (O) C22 Jan 18 - Apr 10 (O) C21 Feb 22 - May 14 (O) C21 3 RSK 714 $729 Thurs, Jan 14 - Apr 7 Risk Financing 3 RSK 715 $729 Sep 14 - Dec 6 (O) C21 Risk Management Principles & Practices 3 RSK 713 $729 Mon, Sep 14 - Dec 14 Jan 18 - Apr 10 (O) C21 Social Media Research & Techniques 3 PUB 113 $669 Sat, Jan 9 - Apr 16 12:30 PM - 3:30 PM Training & Development 3 HRM 902 $699 Nov 2 - Jan 23 (O) C21 Tues, Jan 12 - Apr 5 Web Analytics 3 WAP 101 $2,895 Sep 14 - Dec 6 (O) C21 8 Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) and online self-study (OSS) courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at

11 Human Resources Management People + Skills. Enrol today! ext Full Diploma now available online! Many courses in this program fill up quickly. Enrol early to avoid disappointment! The Human Resources Management program has been designed in association with the DeGroote School of Business to help human resources professionals succeed as strategic partners within their organization. Gain university-level knowledge and applied skills in the key human resources disciplines of recruitment, strategic planning, training, labour relations, compensation, health and safety, and human behaviour. Format in-person, weekdays, evenings and weekends online Who Should Take This Program anyone wishing to pursue a career in human resources Anyone pursuing a Certified Human Resources Professional (CHRP ) or Certified Human Resources Leader (CHRL ) designation Managers who want to gain confidence in human resources issues There is no formal admission procedure. Courses can be taken as part of the program or individually. Diploma in Human Resources Management Requirements all 5 core courses + 3 elective courses (24 units of credit in total) FAST TRACK! Diploma can be completed on a part-time basis or in 12 months with a fast-track course load (September start). Professional Designation Human Resources Professionals Association (HRPA ) Students pursuing an external designation such as CHRP are responsible for ensuring that they satisfy the external program s requirements. Courses approved by the Human Resources Professionals Association are noted in the schedule on the next page. Effective October 2014, a university degree is no longer required for the CHRP designation. For information on the three (3) HR designations: CHRP, CHRL and CHRE, offered through HRPA, visit Students who complete the diploma may apply for advanced credits towards degree studies. McMaster was the place I wanted to be. The teachers are professionals by day and instructors by night so they bring a lot of real-world experience to classes. The opportunity offered by the Human Resources Diploma program at McMaster has been just fabulous for me. It s going to open a lot of doors. Nicole Fraser, Human Resources Management Diploma student Watch Nicole s story: mcmastercce.ca/nicole 9

12 BUSINESS & MANAGEMENT HUMAN RESOURCES MANAGEMENT Core Courses Compensation Understand the process, issues and techniques involved in developing and administering a compensation system. Human Resources Management Using an experiential approach, this course explores the fundamentals of human resources management. This course (or equivalent) is the suggested prerequisite for all others in the program. Labour Relations Study the relationship between employers and employees in Ontario, including collective bargaining and grievance resolution. Organizational Behaviour Examine the structure and function of human behaviour in organizations. Study behavioural influences that affect productivity, organizational effectiveness and efficiency. Recruitment & Selection Explore recruitment, selection, job analysis, competency modelling, screening, interviewing and decision-making. Elective Courses Basic Bookkeeping Review fundamental principles and skills associated with a senior high school-level understanding of bookkeeping. This course does not count as an elective credit. Business Communications Gain the knowledge and skills associated with clearly receiving, transmitting and communicating information within the business environment. Business Finance & Accounting Become familiar with the concepts, language and uses of financial and management accounting in business, including statements, budgets and profit planning. Human Resources Planning Examine human resources planning theory, including job analysis, planning and forecasting, management development, information systems and program implementation. Occupational Health & Safety Explore technical, legislative, political and personal safety issues in the workplace. Principles & Practices of Supervision Understand behaviours that lead to effective supervision. Explore the concept of situational leadership. Training & Development Examine the function of training and development, including the psychology of learning, needs assessment, program design and evaluation, and group dynamics. Wellness in the Workplace Examine why health promotions make sense as a return on investment for employers and gain insight into the process of designing, managing and evaluating a program. Fall 2015 In-person Fall 2015 Online or Online Self-study Winter 2016 In-person Winter 2016 Online or Online Self-study Course Name Units Course # Tutition Date/Time Section Offered Section Date/Time Section Offered Section Basic Bookkeeping 1.5 ACC 830 $439 Sep 15 - Dec 15 (OSS) C31 Jan 15 - Apr 15 (OSS) C31 Nov 15 - Feb 15 (OSS) C32 Mar 15 - Jun 15 (OSS) C32 Business Communications 3 BUS 850 $669 Tues, Sep 15 - Dec 14 Sep 14 - Dec 6 (O) C21 Mon, Jan 11 - Apr 16 Jan 18 - Apr 10 (O) C21 Business Finance & Accounting 3 HRM 817 $669 Tues, Sep 15 - Dec 8 Sep 14 - Dec 5 (O) C21 Sat, Jan 9 - Apr 16 Jan 18 - Apr 9 (O) C21 Nov 2 - Jan 23 (O) C22 9:00 AM - 12:00 PM Mar 7 - May 28 (O) C22 Compensation 3 HRM 898 $669 Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Human Resources Management Human Resources Planning 3 HRM 901 $669 Thurs, Sep 17 - Dec 10 3 HRM 923 $669 Tues, Sep 15 - Dec 8 Labour Relations 3 HRM 899 $669 Sat, Sep 19 - Nov 7 9:00 AM - 4:00 PM Occupational Health & Safety Organizational Behaviour Principles & Practices of Supervision Sep 14 - Dec 5 (O) C21 Mon, Jan 11 - Apr 1 Jan 18 - Apr 9 (O) C21 Feb 22 - May 14 (O) C21 Feb 22 - May 14 (O) C21 3 HRM 921 $669 Sep 14 - Dec 5 (O) C21 Thurs, Jan 14 - Apr 7 3 HRM 821 $669 Wed, Sep 16 - Dec 9 Sep 14 - Dec 5 (O) C21 Wed, Jan 13 - Apr 6 Jan 18 - Apr 9 (O) C21 Nov 2 - Jan 23 (O) C22 3:00 PM - 6:00 PM Mar 7 - May 28 (O) C22 3 BUS 847 $669 Tues, Sep 15 - Dec 14 Jan 18 - Apr 10 (O) C21 Recruitment & Selection 3 HRM 897 $699 Mon, Sep 14 - Dec 14 Feb 22 - May 14 (O) C21 Training & Development 3 HRM 902 $699 Nov 2 - Jan 23 (O) C21 Tues, Jan 12 - Apr 5 Wellness in the Workplace 3 HRM Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) and online self-study (OSS) courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at

13 Computer Training Workshops Putting technology into practice. Enrol today! ext Eight new courses added! Visit program website for full course descriptions. Technology is a critical tool in today s workplace. Maximize your productivity and increase your contribution at work by learning how to effectively use the latest software. McMaster s computer training workshops provide participants with in-class hands-on practical experience and expert instruction in a variety of popular software. Fall 2015 Workshops Legend: New course Full day, 9 AM - 4 PM; cost: $329* Half day, 9 AM - 12 PM; cost: $129 Two full days, 9 AM - 4 PM; cost: $599* Half day, 1 PM - 4 PM; cost: $129* Two evenings, ; cost: $329* * Workshop/Course # Access 2010 Fundamentals: Designing a Database COT 608 Access 2010 Fundamentals: Manipulating a Database COT 609 Adobe Acrobat 11 COT 602 Section Date/Time/Cost C02 C02 Thurs, Sep 24 Excel 2010 Macro Fundamentals COT 575 Thurs, Oct 1 Tues, Oct 6 Tues, Dec 1 Excel 2010 Pivot Tables COT 576 Tues, Oct 6 C02 Tues, Dec 1 Google Collaborative Tools COT 616 Tues, Oct 20 HTML & CSS Fundamentals COT 617 Fri, Sep 25 Wed, Oct 28 Fri, Nov 20 Mon, Nov 2 & Mon, Nov 9 Adobe Dreamweaver CS6 Next Steps COT 246 Mon, Nov 16 & Mon, Nov 23 Adobe InDesign CS6 COT 603 Fri, Dec 4 Adobe Photoshop CS6 COT 600 Drupal COT 610 Excel 2010 Fundamentals COT 571 C02 Section Date/Time/Cost C02 Wed, Oct 21 Adobe Dreamweaver CS6 Fundamentals COT 245 Excel 2010 Formula Foundations COT 572 Workshop/Course # Joomla! COT 611 Thurs, Nov 5 Microsoft Graphics COT 615 Tues, Nov 10 Outlook Basics COT 588 Tues, Oct 27 Outlook 2010 Beyond COT 589 Thurs, Oct 22 & Fri, Oct 23 Tues, Oct 27 PowerPoint Fundamentals COT 614 Thurs, Nov 12 Thurs, Nov 5 Prezi COT 618 Wed, Nov 25 Tues, Sep 22 Project 2010 Fundamentals COT 606 Fri, Nov 6 Tues, Nov 10 Project 2010 Next Steps COT 607 Fri, Nov 13 Tues, Sep 22 Word 2010 Fundamentals COT 560 Thurs, Nov 19 C02 Tues, Nov 17 Word 2010 Lists, Columns & Tabs COT 561 Thurs, Nov 19 Tues, Sep 29 Word 2010 Tables & Templates COT 563 Thurs, Nov 26 C02 Tues, Nov 17 Thurs, Nov 26 Excel 2010 Charts COT 573 Tues, Nov 24 Word 2010 Mail Merge & Collaboration COT 568 Excel 2010 Data Manipulation COT 574 Tues, Sep 29 WordPress COT 612 Thurs, Oct 29 C02 Tues, Nov 24 Excel 2010 More Formulas Explored COT 613 * HST must be added to workshop costs. Visit for the latest schedule, complete workshop details and description, cancellation policy, and enrolment process. Due to the new enrolment system, course numbers have changed but course titles and content have not. Former course numbers can be found on the course description pages at Do you need personalized training for a Microsoft Office program such as Word or PowerPoint? We offer individual (or small group) tutorial sessions. Contact CCE to learn more. 11

14 The Essentials Critical tools for professional success. Enrol today! ext Are you as efficient and productive during the workday as you d like to be? Do you have the professional and interpersonal skills to excel in today s competitive business environment? Through a series of highly concentrated programs that you can tailor to your needs, the Essentials sessions offer crucial tools to help you achieve your professional goals. Business Essentials Succeeding in any business endeavour really comes down to a few timehonoured principles that are applicable in a variety of business settings. Learn the skills required to become a successful business manager: strategic planning, communication, finance and superior customer service. Communication Essentials Knowing how to communicate effectively is an indispensable skill. The ability to express yourself clearly and confidently affects both your professional and personal life and can have a significant impact on your relationships with others. Learn valuable verbal and written skills that will improve your interpersonal communication immediately. Innovation Essentials The process of solving workplace problems is often the ideal springboard for enhancing creativity and innovation within your organization. This program will train you to think critically and assess an array of options when problems arise. The end result will see you treating problem-solving as an opportunity to push boundaries and expand possibilities. Leadership Essentials Great leaders are made, not born. Learn how to tap into your natural leadership abilities and enhance your credibility in the workplace. With the insights gained in this program you ll discover how to improve productivity and better motivate your team. Productivity Essentials Studies show that a significant amount of time is lost during the workday due to disorganization. This program will teach you the secrets of effectively organizing your time, prioritizing your commitments and optimizing your professional interactions with management, co-workers and customers. By implementing these simple and effective strategies, you ll achieve a significantly increased level of personal productivity. Team Essentials Teamwork is crucial to any harmonious work environment. This program examines the qualities that foster truly outstanding teamwork. You ll learn how to effectively manage, motivate and work as part of a successful team, including, most importantly, how to strengthen your overall team by recognizing the individual strengths of your team members. Complete 5 days of training within a program above to earn a Certificate of Completion. I truly enjoyed the real life examples. They added substance and strength to the material content. Also, the pace was just perfect. The exercises and case studies were very helpful in solidifying the theoretical concepts. The McMaster instructors are just excellent. Julie Makarski, Essentials Student Bring a Course to my Office Call ext for details. 12

15 BUSINESS & MANAGEMENT The Essentials Essentials Programs Fall 2015/Winter 2016 Schedule Instructor Cost Course Duration (days) Business Essentials Communication Essentials Innovation Essentials Leadership Essentials Productivity Essentials Team Essentials Achieving SMART Goals (ESS 837) Thurs, Nov 5, 9 AM - 5 PM Laura Cole $445 1 Redesigned! The Art of Active Listening (ESS 797) Tues, Sep 29, 9 AM - 12:30 PM Lori Wilson $ Building High-Performance Teams (ESS 871) Tues, Jan 26, 9 AM - 5 PM & Willi Wiesner $895 2 Tues, Feb 2, 9 AM - 5 PM Business Storytelling (ESS 817) Thurs, Oct 15, 9 AM - 5 PM Diana Kawarsky $445 1 Coaching & Mentoring (ESS 902) Wed, Feb 10, 9 AM - 5 PM & Lori Wilson $895 2 Wed, Feb 17, 9 AM - 5 PM Conflict Resolution in the Workplace 1 (ESS 899) Creating Your Work-Life Balance (ESS 816) Thurs, Apr 7, 9 AM - 12:30 PM Lori Wilson $ Creative and Critical Thinking (ESS 862) 2 Customer Service Excellence (ESS 801) Tues, Oct 27, 9 AM - 12:30 PM Peter O'Donnell $ Dealing with Difficult People (ESS 800) 0.5 Dynamic Decision Making (ESS 814) Thurs, Nov 12, 9 AM - 5 PM Jonathan Hughes $495 1 Delegating that Works (ESS 806) 1 Delivering Powerful Presentations (ESS 838) 1 Effective Business Writing (ESS 895) 1 Emotional Intelligence at Work (ESS 835) * Wed, Dec 9, 9 AM - 5 PM Lori Wilson $495 1 Finance for Non-Financial Managers Tues, Nov 10, 9 AM - 5 PM & Mike Michalski $895 2 (ESS 874) Tues, Nov 17, 9 AM - 5 PM Giving and Receiving Constructive Feedback Wed, Oct 21, 9 AM - 5 PM Susan Vaughan $445 1 (ESS 834) Leadership Foundations (ESS 811) * Wed, Nov 25, 9 AM - 5 PM Linda Pickard $495 1 Leading Applied Creativity (ESS 828) 2 Leading Change for Success (ESS 812) 1 Maximizing Personal Productivity (ESS 802) 1 Meetings that Make a Difference (ESS 798) 0.5 Navigating Change for Success (ESS 810) 1 Negotiation Skills (ESS 877) Tues, Dec 1, 9 AM - 5 PM Janice Locke $445 1 Personal Leadership: Building from our 1 Strengths (ESS 813) Problem-Solving Primer (ESS 808)^ 1 Project Management (ESS 836) Wed, Sept 23, 9 AM - 5 PM & Susan Vaughan $895 2 Wed, Sept 30, 9 AM - 5 PM Strategic Planning Fundamentals (ESS 804) 1 Strengthening Communications with Tues, Mar 1, 9 AM - 5 PM Linda Spence $495 1 True Colors (ESS 807) Supervision Essentials (ESS 796)^ 1 Unleashing Creativity with IMPROV! (ESS 815) Wed, Oct 7, 9 AM - 12:30 PM Linda Spence $ Using Outlook 2010 to Maximize Personal Productivity (ESS 803) 0.5 Checkmark denotes that course is aligned under the program. Course fees include refreshments, lunch and materials (lunch is not included for half-day courses). Upon successful completion, 1-day and 2-day courses may be applied towards elective requirements in the Business Administration Diploma. * Students must enrol at least two weeks before the start date to allow time for an online assessment to be completed prior to the course. ^ Course is approved for professional development units by the Project Management Institute (PMI). PMI is a registered mark of the Project Management Institute, Inc. Visit for more details related to course description, Certificate of Completion, enrolment process, cancellation policy and more. Former course numbers can be found on the course description pages at 13

16 Lean Six Sigma Seeking perfection. Professionals with Lean Six Sigma credentials have long been valued in the manufacturing sector for their ability to meet customer specifications by improving performance, reliability and value while reducing defects and variation in the deliverable product or service. There is also a growing trend of recruiting for this skill set in the health care, financial services, information technology and government sectors. Enrol today! ext Now offered in Burlington! McMaster University s Lean Six Sigma Green Belt program utilizes the DMAIC (Define, Measure, Analyze, Improve, Control) method, providing the roadmap, tools and methods to successfully drive improved process solutions. Participants who successfully complete the program will be awarded a Lean Six Sigma Green Belt Certificate of Completion from McMaster University. See website for details. Who Should Take This Program Project managers, engineers, quality experts and continuous improvement specialists searching for opportunities to drive greater organizational value Leaders at all levels of the organization focused on identifying opportunities for dramatic improvement in customer satisfaction and corporate profitability Groups of employees from organizations seeking greater value and success (having already employed lean process improvement methods) Professional Designations This program qualifies for 70 PDUs from the Project Management Institute (PMI). The McMaster Lean Six Sigma course spurred a fundamental shift in thinking. We were working on real-life business cases that had meaning to us. It s an excellent investment in our company that will benefit our customers and our team. Trevor Pocaluyko, Operations Manager, Turkstra Lumber Fall 2015 Burlington McMaster s Ron Joyce Centre (RJC) 4350 South Service Road, Burlington, ON Module Format Date 1. Introduction Online Oct Define Phase/Measure Phase In-person (RJC) Oct Live Project & Analyze Phase Online Oct 21 - Nov Improve Phase/Lean Thinking/ Control Phase In-person (RJC) Nov Plant Tour and Project Work In-person (RJC) Nov 25 Early Bird Special $400 off program fee if enrolled by September 25, Program fee $4, The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

17 Project Management Always on target. Enrol today! project-management ext Today s business environment is fast-paced and constantly evolving. Stay ahead by choosing a career that s always in demand. Those who invest in project management training deliver higher quality results with fewer resources; organizations value people who are versatile with deep, strategic insight. Learn how to establish realistic schedules, manage detailed budgets and calculate risk while mastering project leadership and communication in this invaluable training for professionals of all levels. NEW courses available in Fall 2015! Format All sessions are held during the day, in person at the McMaster University Centre for Continuing Education at One James North. Project Management Program Cohort with six modules; a total of 18 weekday and Saturday classroom days from September to December upon program completion, participants will receive a Certificate of Completion in Project Management from McMaster University Agile Project Management A 4-day introductory course to Agile PMP Exam Prep Boot Camp A 5-day intense exam preparation course WHO SHOULD TAKE THESE COURSES? anyone who manages projects, from team members to senior executives anyone pursing a Project Management Professional (PMP) designation or other credentials from the Project Management Institute Career-minded individuals who want to ensure they have mastered the skills employers value most The Project Management program was phenomenal. The McMaster instructors came with such a wealth of knowledge and expertise and such a passion and energy to share their learnings. The program has enabled me to expand upon my knowledge and further develop my skills. The program truly opened up my career path. Bobby Jo Smith, Project Management program participant NEW PMP Exam Prep Boot Camp (PMP 201) Gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fifth Edition and other sources, this course includes a wide variety of learning tools and study aids, all using PMI terminology. NEW Agile Project Management (PMP 301) In this course, you'll walk through a project using the agile project management methodology from conception to completion. You will learn and apply agile practices as you determine ways to make your own projects more agile. Fall 2015 Watch Bobby Jo s story: mcmastercce.ca/bobby-jo Module PDUs Date Cost PMP 201 PMP Exam Prep Boot Camp 35 Nov 5, 6, 7, 9, 10 (8:30 am - 4:30 pm) $2,495 PMP 301 Agile Project Management 28 Nov 20, 21, Dec 4, 5 (9 am - 4 pm) $1,995 Please note these courses will run pending a minimum number of participants. PMP 201 and PMP 301 cannot be used towards either the Project Management Certificate of Completion or as Business Administration electives. PMBOK, PMI, PMP and the REP logo are registered trademarks of the Project Management Institute, Inc. 15

18 BUSINESS & MANAGEMENT PROJECT MANAGEMENT Project Management Program PMP 101 Module 1: Project Management Fundamentals This course provides an introduction on how to effectively manage all phases of a project. You will learn the project management framework of initiation, planning, execution, control and formal closing and discover what it takes to ensure project success. In this skills-building course, you will focus on practical tools and techniques. This course is the prerequisite for all other modules. PMP 102 Module 2: Project Leadership & Communication Managing a successful project involves more than schedules and templates it requires the ability to work effectively with people in a variety of roles. The course provides an interactive classroom environment, supplemented by hands-on exercises and self-assessments, to help you practice and understand the various models, strategies, tools and techniques in applying effective management, leadership and communication skills. PMP 103 Module 3: Scheduling & Cost Control Get the skills you need to effectively establish and manage a realistic schedule and detailed budget. You ll learn to develop an integrated budget and schedule while monitoring project performance during execution. You will be introduced to analytical techniques, and learn the management tools that help to ensure projects are delivered on time and within budget, as well as the importance of creating baselines for the project schedules and budgets. PMP 104 Module 4: Risk Management Learn to proactively reduce the probability of project failure. In this course, you will learn to use proven approaches and techniques specific to risk management. You will learn to plan and analyze projects so as to minimize risk in a formal environment. You will identify, analyze and address uncertainty throughout the project life-cycle and incorporate lessons learned and industry best practices related to risk management. PMP 105 Module 5: Contract Management Principles & Practices Discover how to manage all aspects of project procurement effectively. You will learn the logic behind contracting principles and practices, and you ll learn the terms, techniques, and tools of converting project needs into outsourced goods and services. You will learn to ensure successful procurements by gaining an understanding of the roles, responsibilities, and expectations of the internal and external stakeholders involved in the procurement chain. PMP 106 Module 6: Quality in Project Management In this course, you will learn how to integrate quality management concepts, tools and processes to plan quality into your projects. The course provides hands-on exercises that further your learning experience by applying quality planning, quality assurance and quality control concepts to increase the likelihood of project success. Fall 2015 Module PDUs Date (Courses run 9 AM - 4 PM) PMP 101 Module 1: Project Management Fundamentals 21 Sept 17, 18, 19 $1,495 PMP 102 Module 2: Project Leadership & Communication 21 Oct 1, 2, 3 $1,495 PMP 103 Module 3: Scheduling & Cost Control 28 Oct 23, 24, 30, 31 $1,895 PMP 104 Module 4: Risk Management 21 Nov 12, 13, 14 $1,495 PMP 105 Module 5: Contract Management Principles & Practices 21 Nov 26, 27, 28 $1,495 PMP 106 Module 6: Quality in Project Management 14 Dec 11 & 12 $995 Enrol in all 6 Modules before Aug 14, 2015 $6,899 (SAVE MORE THAN $1,950!) Enrol in all 6 Modules after Aug 14, 2015 $7,399 (SAVE MORE THAN $1,450!) Cost Professional Designations McMaster University s Centre for Continuing Education has been approved as a Registered Education Provider of project management training by the Project Management Institute (PMI). Certificate of Completion Requirements Participants who successfully complete all 6 modules with full participation, attendance in module activities and a passing grade in each module exam will be awarded a Certificate of Completion from McMaster University. Stackable Credentials The Certificate of Completion earned through this program may be counted towards the Project Management Concentration in the Business Administration Diploma. 16

19 Risk Management Planning to manage the unimaginable. Risk is part of our everyday lives. Learning how to assess, identify, communicate and control the exposure of risk will enable you to better create and implement structured risk management programs within your organization. Enrol today! ext Study online or in person! Earn a McMaster Certificate of Completion in Risk Management by completing all three courses. McMaster s Risk Management courses can also be used towards earning a Business Administration Diploma with a Risk Management Concentration. Who Should Take This Program anyone working in an area of business where risk is assessed (Insurance, Finance, Healthcare, Hospitality, Technology and more) professionals pursuing Canadian Risk Management (CRM) or Fellow Chartered Insurance Professional (FCIP) designations Professional Designations After completing this program, you will be ready to apply for the Canadian Risk Management (CRM) designation from the Global Risk Management Institute. The courses in this program also count towards the Insurance Institute s Fellow Chartered Insurance Professional (FCIP) designation. Certificate of Completion in Risk Management Complete all three risk courses to be awarded a Certificate of Completion in Risk Management. Diploma in Business Administration Risk Management Concentration Complete all three risk courses and the five Business Administration core courses to be awarded a Diploma in Business Administration with a Risk Management concentration. Courses Courses should be taken in the following sequence: 1. Risk Management Principles & Practices Discover how to identify, analyze and develop alternative techniques for treating loss exposures. Learn to choose the best risk management alternative and select the most appropriate techniques for handling each exposure. 2. Risk Assessment & Treatment Explore the selection, implementation and monitoring of risk control techniques that are essential in preventing or minimizing potential losses before they occur. Examine fault-free study, statistical analysis, contractual liability reviews and in-house safety programs. Study the two dimensions of loss, frequency and severity, with particular attention on losses to property, people, net income and liability. 3. Risk Financing Examine the selection, implementation and monitoring of risk financing techniques, which are ways an organization can obtain funds to pay for any accidental losses that occur. Study the framework and criteria for risk financing techniques; financing property, net income, liability and human resources losses; accounting and some income tax aspects of accidental losses; implementing risk retention, including use of affiliated assurers; insurance pricing; selection of insurers and their representatives; and risk cost allocation. Fall 2015 In-person Fall 2015 Online Winter 2016 In-person Winter 2016 Online Course Name Units Course # Tuition Date/Time Section Offered Section Date/Time Section Offered Section Risk Management 3 RSK 713 $729 Mon, Sep 14 - Dec 14 Jan 18 - Apr 10 (O) C21 Principles & Practices * Risk Assessment & Treatment 3 RSK 714 $729 Thurs, Jan 14 - Apr 7 Risk Financing ** 3 RSK 715 $729 Sep 14 - Dec 6 (O) C21 * New students must start program with this course. ** Course only available for students who have completed Risk Management Principles & Practices and Risk Assessment & Treatment. Student fees of $7 per unit of credit have been included in the listed tuition fee. Students must enrol in online (O) courses at least 10 days prior to the start date. Visit for the latest schedules, policies, prerequisites, instructor information, class updates and to enrol. In-person and online formats now share the same course number. Take care to choose your desired format when enrolling. Former course numbers can be found on the course description pages at 17

20 Web Analytics Harness the digital world to power your business. ENROL TODAY! ext The web tools your organization already has from your website, social media and online customer communications to web views, customer loyalty programs or enewsletters contain a virtual goldmine of data. The staggering amount of data created on a daily basis requires professionals with a unique skill set to gather, evaluate and translate the information into actionable business goals. Professionals who understand how to extract and analyze this information and translate it into strategic decisions are among the most in-demand employees in business today. FORMAT 100% online 5 modules Budget for 2-3 hours of independent work in addition to online class time per module Web Analytics was developed collaboratively with leading industry experts from Google, Cardinal Path, CLICKINSIGHT, Online Authority and others. Develop the specialized skills to uncover, communicate and act on meaningful patterns in your organization s online data. You ll gain valuable insights from sharing with other program participants, Advisory Board members and facilitators who can offer advice on how to strengthen your organization s online strategy, and what today s web analytics professionals need to get hired by top employers. Who Should Take This Program Marketing professionals Website developers Web and digital media professionals Business analysts anyone wanting to leverage digital analytics for business growth How will this benefit my current or future career? Becoming a web analyst is not just about learning how to harness online data, it s also about enhancing your critical thinking skills to tie digital analytics to your organization s business goals and strategy. VIDEO: What is Web ANalytics? Watch a 2-minute overview at mcmastercce.ca/web-analytics Fall 2015 Online Module 1. Introduction to Web Analytics Sept 14 - Sept Digital Collection Techniques and Metrics Sept 28 - Oct Actionable Web Analytics: Key Performance Indicators Oct 13 - Nov 1 4. Mastering the Tools: Maximizing your Digital Analytics Platform Nov 2 - Nov Converting Digital Data into Success Nov 23 - Dec 6 Early Registration Savings Enrol by Aug 23 to save $400! Program fee $2,895 Date 18