La maitrise de l'adoption du Cloud Computing

Transcription

1 Séminaire Montpellier 15 et 16 mars 2010 La maitrise de l'adoption du Computing

2 Séminaire Montpellier 15 et 16 mars 2010 Computing a disruptive new paradigm s will transform the information technology (IT) industry profoundly change the way people work and companies operate. From provider perspective Virtualised resources Highly automated Simplified and standardised Elastically scalable (up/down) Near zero incremental costs From user perspective Easy to consume Pay per use Standardised offerings Rapidly delivered Computing Software as a Service 2009 Utility Computing Grid Computing 1990 Disruptive Technology high potential for disruption to IT or the business, the need for a major financial investment, or the risk of being late to adopt. 2

3 Séminaire Montpellier 15 et 16 mars 2010 definitions Def n : computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. Source: NIST definition v14: A user experience and a business model computing is an emerging style of IT delivery in which applications, data, and IT resources are rapidly provisioned and provided as standardized offerings to users over the web in a flexible pricing model An infrastructure management and services delivery methodology computing is a way of managing large numbers of highly virtualized resources such that, from a management perspective, they resemble a single large resource. This can then be used to deliver services with elastic scaling 3

4 Séminaire Montpellier 15 et 16 mars 2010 Computing is a new consumption and delivery model inspired by consumer Internet services, that exhibits the following key characteristics: s: - Enhanced user experience - Flexible pricing / business models - On-demand provisioning - Unlimited scaling - Software developer platform -Flexible Press: - Pay by consumption - Lower costs - On-demand provisioning - Grid and SaaS combination - Massive scaling - Efficient infrastructure - Simple and easy Key Characteristics of s On-demand self-service Ubiquitous network access Advanced virtualization Rapid provisioning Elastic scaling Pay-per-use/ flexible pricing models Service s : - Advanced virtualization - Hosted, service-based provisioning - Parallel, on-demand processing - Economies of scale - Efficient infrastructure - Automated / autonomic operations -Flexible IT Analysts: - Variable pricing - No long term commitments - Hosted, on-demand provisioning - Massive, elastic scaling - Standard Internet technology - Abstracted infrastructure - Service-oriented Financial Analysts: - Utility pricing - Hosted, service-based provisioning - Parallel, on-demand processing - Scalable - Virtualized, efficient infrastructure -Flexible 4 Source: IBM Corporate Strategy analysis of MI, PR, AR and VCG compilations

5 Séminaire Montpellier 15 et 16 mars 2010 Cost savings and faster time to value are the leading reasons why companies consider cloud To what degree would each of these factors induce you to acquire public cloud services? Hardware savings Software licenses savings Reduce Lower labor and IT support costs 77% costs Lower outside maintenance costs Faster time to value Relieve pressure on internal resources Simplify updating/upgrading Scale IT resources to meet needs Speed deployment 72% Improve reliability Improve system reliability Improve system availability 50% Source: IBM Market Insights, Computing Research, July n=1,090 Percent rating factors as a major inducement (4 or 5) Respondents could rate multiple drivers items 5

6 Séminaire Montpellier 15 et 16 mars 2010 Threat or opportunity for the CIO? Some CIOs worry that will bring about disruptive change to IT operations Business units sourcing public clouds from external providers rather than IT Disintermediation of the traditional IT team Perception of hype Client/Server all over again CIOs need to embrace the change, not resist it Understand the benefits of cloud, as well as its drawbacks Understand the emerging capabilities of public cloud providers and include these services in IT offerings, where it makes sense With an IT strategy that embraces, CIOs can better satisfy their customers Improves visibility of IT use - more responsive, simpler, cheaper Increases range of services, applications, and capabilities available to business users BUT... requires an overall strategic vision with a pragmatic, evolutionary approach 6

7 Séminaire Montpellier 15 et 16 mars 2010 Four major categories of Computing services are emerging Industry-specific Processes Employee Benefits Mgmt. Business Travel Business Process-as-a-Service Procurement Examples Collaboration CRM/ERP/HR Financials Middleware Industry Applications Application-as-a-Service Web 2.0 Application Runtime Java Runtime Database Platform-as-a-Service Development Tooling Data Center Servers Networking Storage Fabric Shared virtualized, dynamic provisioning 7 Infrastructure-as-a-Service

8 Séminaire Montpellier 15 et 16 mars 2010 There are three existing cloud delivery models in addition to a composite model that combines them. Service consumers IT workloads will ultimately move to cloud delivery models based on fit and value. Service Integration Traditional enterprise IT Service Integration Private cloud Service Integration Public clouds Enterprise Hybrid cloud Examples Mission-critical apps Packaged apps High-compliance services Test systems In-house storage Development environments Flexible storage Software as a Service Web hosting 8

9 Séminaire Montpellier 15 et 16 mars 2010 Définir une stratégie va répondre à de nombreuses questions : Nous utilisons un framework», des modèles, des outils issus de la recherche pour aider nos clients à répondre à ces questions Could we utilize services, and why? What types of services would be most appropriate? How would they support our business and IT objectives? Which services would align best with our role as IT service providers? What would be the likely benefits? Would our current IT infrastructure support service delivery (or not)? What specific IT improvements would we need to make? How can we develop a roadmap to achieve our objectives? Where do we start? 9

10 Séminaire Montpellier 15 et 16 mars Implementation Plan By Phase An interactive workshop is at the core of a sequence of activities leading to a cloud strategy and plan weeks elapse time 2 3 Pre-workshop call Client and IBM have a preworkshop conference call to review workshop details, logistics and begin the workshop scheduling process. IBM provides a preworkshop data collection template. Data collection Client provides IBM with pre-workshop background material (4-5 pages of highlevel information based upon the IBM-provided template) Workshop preparation IBM prepares workshop materials based upon client-provided information weeks elapse time Client executive workshop IBM facilitators and Client IT leadership members participate in a two (2) day structured workshop Data analysis IBM conducts analysis of information gathered in the workshop and creates a final report presentation The 2-day client executive workshop is the key step within this strategy and planning engagement Client presentation IBM conducts analysis of information gathered in the workshop and creates a final report presentation Next steps

11 Séminaire Montpellier 15 et 16 mars 2010 Over the course of two days IBM uses a structured approach to identify potential cloud computing opportunities and to collect information that will enable us to develop a high-level cloud computing roadmap. 2. Opportunity Identification Identify potential opportunity areas Determine desired targets Assess potential workloads 5. Final Report Creation Computing opportunity analysis IT environment gap assessment readiness assessment High-level roadmap 4. Prioritization of IT Enhancements Assign priority and estimated effort to closing each -related IT gap Review overall enabling program 3. Current IT Environment Assessment Review overall IT readiness for Analyze current IT environment and the future requirements to support Define gaps in current IT capabilities 1. Overview and Strategic Alignment Review current IT and business environment Introduce concepts and analysis framework Determine IT provider relationship profile Review IT priorities 11

12 Séminaire Montpellier 15 et 16 mars 2010 The workshop portion of the Infrastructure Strategy and Planning for Computing engagement is normally split across two days Agenda Day 1 Agenda Day 2 Welcome, introductions, ground rules, objectives Discussion on current business/it environment and future directions -- Break -- computing overview and concepts -- Lunch -- Evaluate IT service provider relationship and review current IT priorities Identify potential cloud computing opportunities -- Break -- Determine cloud targets and priorities Assess cloud opportunity workloads Review Day 2 agenda Close Welcome, introductions, ground rules, objectives Review identified cloud targets from Day 1 Analyze readiness of cloud service layer factors -- Break -- Introduction to assessing cloud-related IT capabilities Evaluate current and target cloud-related IT capabilities -- Lunch -- Evaluate current and target cloud-related IT capabilities (cont.) Prioritise cloud-enabling IT enhancements -- Break -- Next steps and wrap-up 12

13 Séminaire Montpellier 15 et 16 mars 2010 Defining the right strategy involves multiple perspectives. The team will lead you through a series of analytics that help you determine the cloud strategy. Computing Workloads High The role and value of IT Relationship Model IT priorities and drivers Characteristics of different services Strategic and tactical benefits Benefit as IT Value Driver 4 Enabler 3 Partner 2 Utility researches, recommends and implements technology to enable quantum leap in business capability works with others to develop a service and provide resources/skills necessary to support the service 1 Commodity of a quality service at a cost equal to or lower than the competition of an adequate service at a cost lower than the competition Service Layers Increasing level of structure/standards Infrastructure Platform Application Business (IaaS) (PaaS) (SaaS) Cost High Pilot Departmental Enterprise Collaborative Open PRIVATE CLOUD PUBLIC CLOUD Organizational Scope 13

14 Séminaire Montpellier 15 et 16 mars 2010 Le Framework IBM Adoption Framework permet de déterminer quels services du computing correspondent le mieux à la situation donnée du client Delivery Layers Increasing level of structure/standards Business (BPaaS) Application (SaaS) Platform (PaaS) Infrastructure (IaaS) On utilise le IBM Adoption Framework tout au long de l atelier pour représenter les différentes opportunités du service, au fur et à mesure de leur mise en évidence Exploratory Departmental Private Enterprise Exclusive Dynamic Public 14 Organisational Scope

15 Séminaire Montpellier 15 et 16 mars 2010 La relation entre l IT et le business doit être clairement estimée afin de pouvoir décider de la pertinence ou pas des différents modèles de Exploratory Departmental Enterprise Exclusive Step 1 PARTNER BPaas Dynamic High Cost versus Benefit Relationship SaaS PaaS Benefit as IT Value Driver 4. Enabler 3. Partner 2. Utility researches, recommends and implements technology to enable quantum leap in business capability IaaS works with others to develop a service and provide resources/skills necessary to support the service of a quality service at a cost equal to or lower than the competition Participants impression of current IT relationship Participants impression of desired future IT relationship 1. Commodity of an adequate service at a cost lower than the competition 15 Cost High

16 Séminaire Montpellier 15 et 16 mars 2010 La sélection de besoins ou impératifs IT implique aussi certaines grilles de choix de Exemples d impératifs IT sélectionnés Réduire les coûts opérationnels IT Réduire les investissements IT Simplifier/Optimiser l infrastructure technologique Améliorer la fiabilité IT Évoluer vers un modèle de services IT partagés Rationaliser le portfolio des applications Augmenter la flexibilité de l IT BPaas SaaS PaaS IaaS Exploratory Departmental Enterprise Exclusive Dynamic 16

17 Séminaire Montpellier 15 et 16 mars 2010 La combinaison des impératifs IT sélectionnés, et du mode des relations entre l IT et le business permet de restreindre les modèles potentiels de dans une heat map aussi dénommée Adoption Framework. PARTNER BPaas SaaS PaaS IaaS Exploratory Departmental Enterprise Exclusive Dynamic BPaas SaaS PaaS IaaS Exploratory Departmental Enterprise Exclusive Dynamic HEAT MAP: PARTNER plus Selected Initiatives Exploratory Pattern BPaas Departmental Enterprise Exclusive Dynamic SaaS PaaS 17 IaaS

18 Séminaire Montpellier 15 et 16 mars 2010 Prior to the workshop we identify those parts of the current environment and workloads that are most cloud ready Infrastructure as a Service Readiness Private or Public Dectractor or Affinity 0=NO 1=SOME 2=ALL Both D Do the resources have physical location dependencies? Both Both Both Private D D A A Are there any OS ties to a particular type of HW for resources in this category? Do any of the resources in this category have specialty purposes that prevent pooling such as specialty HW, accelerators, network load balancers? Have you already defined and implemented standard building blocks for this category of resources (HW and OS)? Are these resources already currently pooled? Both A Are resources in this category already packaged as a service? Both A Are offerings for resources in this category already included in the Service Catalog? Private A Does provisioning of this resources already occur via a process? Private A Does provisionsing of this resource occur automatically? Both Private Private Private Private Private Both Both Both A A A A A A A D D PUBLIC Are you already using virtualization with this category of resource? Have you implemented virtualization in a standard way for this resource category? Are there financial accounting processes and tools in place to collect resource usage statistics? Is an integrated set of monitoring tools already in place for physical devices and images in this category? Servers type 1 Servers type 2 Servers type 3 Storage Network Workstations Does security for this category of resource meet enterprise security policies Do any pooled resources in this category already have HA capabilities? Do any pooled resources in this category include DR provisions? Are there industry or government regulations associated with the assets such as location, co-habitation, access or reliability? Are there unique provisioning service level requirements (i.e., 4 hr., 4 day, 4 week) Total Affinities Score Total Detractors Score PRIVATE Total Affinities Score Total Detractors Score

19 Séminaire Montpellier 15 et 16 mars 2010 The Infrastructure Strategy and Planning for Computing uses an IBM research developed tool to analyze candidate workloads according to its affinity for deployment from a cloud Characterization of individual workloads Identification and classification of IT related attributes Identification and classification of data and business related attributes Pain vs. Gain analysis and modeling for transformation to Interactive information gathering and analysis Provides qualitative comparison of the pain vs gain by workload class Has the ability to compare your scenario with industry standards 19

20 Séminaire Montpellier 15 et 16 mars 2010 The result is a pain vs. gain analysis and recommendations for which workloads to move to cloud Sample Scorecard Gain vs. Pain Sample Output 20

21 Séminaire Montpellier 15 et 16 mars 2010 Based upon the highest priority cloud opportunity areas, we will assess relevant characteristics of the IT infrastructure Infrastructure as a Service (IaaS) IT Host Resources IT Distributed Resources IT Storage Resources IT Network Resources Service Support Solution Deployment Service Delivery Financial Management Security & Compliance Management Service Automation Subscriber Management Offering Support Information Lifecycle Management (ILM) Enterprise Architecture IT Governance and Management Controls Platform as a Service (PaaS) also includes IaaS characteristics Financial Management Security & Compliance Management Service Execution Infrastructure Enterprise Service Bus Collaboration Master Data Management Information Integration Information Access Content Management (Web Content Mgmt) Information Lifecycle Management (ILM) Enterprise Architecture IT Governance and Management Controls Development User Interaction Application as a Service (SaaS) also includes IaaS and PaaS characteristics Financial Management Security & Compliance Management Business Intelligence Enterprise Architecture IT Governance and Management Controls Development Solution Development Application Portfolio User Interaction Business Process Management Business Innovation Enablement Business Process as a Service (BPaaS) also includes IaaS, PaaS and SaaS characteristics Enterprise Architecture Business Process Management Contract Policy Business Governance Customer Care Business Enterprise Architecture Where the same characteristic is related to multiple layers of services, it will be assessed just once and the result used for all relevant layers 21

22 Séminaire Montpellier 15 et 16 mars 2010 of Infrastructure as a Service (IaaS) Domains of capability Application Information Enterprise Architecture 2 IT Governance 2 SOA Capabilities 4 Development 4 Develop -Read Applications 4 Application Portfolio 4 User Interaction 2 Business Process Management 4 -based Business Innovation 4 Master Data Management 4 Information Integration 4 Database and Information Access 4 Business Intelligence 4 Content Management 4 Information Lifecycle Management (ILM) 1 Common IT Service Support 1 Solution Deployment 1 Service Delivery 1 Financial Management 2 Security & Compliance Management 2 Service Execution Infrastructure 4 Service Automation 1 Integration Infrastructure 4 Collaboration 4 Subscriber Management 2 Offering Support 2 Legend: 1=Characteristic for THIS CLOUD LAYER 2=Eco-system characteristic 3=Lower cloud layer characteristic 4=NOT included in this Profile Infrastructure IT Host Resources 1 Unix Servers 1 X86-based Servers 1 Midrange Servers 1 IT Storage Resources 1 IT Network Resources 1 Site and Facilities 1 Data Center Energy Efficiency 1 22

23 Séminaire Montpellier 15 et 16 mars 2010 Once we determine the delivery model target, we analyze the readiness to migrate to cloud. Summary gap analysis indicates reasonable gaps to overcome in the 5 year stated timeframe. Example of observations 23

24 Séminaire Montpellier 15 et 16 mars 2010 The end result is a final report, including a high-level plan of IT improvements required over a 2-3 year period to implement a cloud computing environment. Sample Agenda Executive Summary Introduction Key Business Initiatives Key IT Project Initiatives Key IT Drivers Strategic Intent for Summary model (s), role (s), pervasiveness Strong candidates resources to put into the cloud Strong workload candidates to put into the cloud Gap Analysis Roadmaps Observations, Implications and Recommendations Conclusions Next steps Appendix Detailed Roadmaps Summary of assessment responses 24

25 Séminaire Montpellier 15 et 16 mars 2010 Un point d attention : The Lifecycle of a Service Service Offering Subscription & Instantiation Select Service, specify parameters and SLAs Automatically instantiate the service Service Offering Creation & Registration Subscriber (e.g. Line of Business) Subscription & Instantiation Administrator / SLM Manual or Autonomic Execution of Management Plans leveraging Automation and Virtualization Define service, based on template and register it in the catalog Service Template Definition Create plans for service creation and management Service Catalog Manager Service Architect Offering Definition Service Production Termination Subscriber (e.g. Line of Business) Ensure SLA conformance Service Instance Termination Destroy service and free-up resources 25

26 Séminaire Montpellier 15 et 16 mars 2010 The IBM Common Management Platform Reference Architecture Service Service Service Developer End user User Interface API Business-Process-as-a-Service Software-as-a-Service Platform-as-as-Service Infrastructure-as-a-Service Developer Partner s Virtualized Infrastructure Server, Storage, Network, Facilities Common Management Platform Business Manager Customer In-house IT Service Delivery Portal API BSS Business Support OSS Operational Support Offering Mgmt Order Mgmt Accounting & Billing Contract Mgmt Service Templates Service Request Management Provisioning Customer Mgmt Entitlements Invoicing SLA Reporting Metering, Analytics & Reporting Service Delivery Catalog Service Automation Management Change & Configuration Mgmt Incident, Problem Management Pricing & Rating Subscriber Mgmt Peering & Settlement Service Offering Catalog Image Lifecycle Management IT Service Level Management Service Development Portal Service Development Tools Service Definition Tools Monitoring & Event Management IT Asset & License Management Capacity & Performance Management Administrator Virtualization Mgmt Service Portal Image Creation Tools Service Business Manager Service Transition Manager Service Operations Manager 26 IBM Confidential Security & Resiliency until announced Service Security Manager IBM IBM Corporation

27 Séminaire Montpellier 15 et 16 mars 2010 Service provider view using BSS/OSS (terms from Telco industry) Developer Tools (to create hosted services) Offer Management Service Directory Pricing / Rating Billing Peering / Settlement Order Management WDP Programming Interface Contracts Customer Care Customer Management Subscriber Management Metering Monitoring Performance Management Infrastructure Provisioning Offerings Marketplace Service Products SLA Management Entitlements Release Management Capacity Planning Reporting Service Provisioning Network Operations Management Customer Support Developer Tools Service Offerings BSS Business Support OSS Operations Support Infrastructure Inventory Management Server Management Network Management Storage Management Infrastructure Security Server Network Storage Data Center 27

28 Séminaire Montpellier 15 et 16 mars 2010 Thank you! 28

29 Séminaire Montpellier 15 et 16 mars 2010 IBM Infrastructure Strategy & Planning for cloud computing will help you develop a cloud strategy, plan and roadmap Features: Business and IT executive workshop to identify where and how cloud computing can drive business value. Develop the value proposition for cloud computing in the enterprise Identifies priority of workloads to migrate to cloud Assess the current environment to determine strengths, gaps and readiness. Strategy, plan, and roadmap to successfully implement the selected cloud delivery model. Engagement Outputs: computing opportunity analysis IT environment and capability gap analysis readiness assessment High-level cloud roadmap and value proposition 29 Benefits: Reduced Risk and Faster Deployment Leverages IBM assets, skills and experience to reduce risk. Accelerates development and implementation by Identifying the gaps, activities, and risks and defines mitigation strategies within an implementation roadmap Improve Service Identifies the optimal delivery model mix and prioritizes the workloads to migrate to cloud to achieve your business and IT objectives Lower Cost Identifies opportunities to reduce capital and operating expense across the infrastructure. Strategy, Plan, Value Case, Roadmap for

30 Séminaire Montpellier 15 et 16 mars 2010 IBM can help you Consulting Implementation Delivered Infrastructure Consulting for Computing Business Consulting Security and Resiliency Consulting for Resiliency Certification for Computing Service Management for Computing Test and Developer Managed Security for Computing End User Scale out File LotusLive Computing on Demand Information Protection Managed Data Protection for desktops and laptops IBM products on Amazon EC2 30

31 Séminaire Montpellier 15 et 16 mars 2010 Getting started with Computing Develop a strategy Best practices think holistically Consolidate Reduce from many to few start with an inventory Virtualize Assess and deploy start now Manage Gain and maintain control modularity and standards are key 31