Certificate III in Business Administration

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1 Traineeships Certificate III in Business Administration (BSB30407) accredited online training Accredited Online Training Pty Ltd > ABN > RTO #31102 > Draper St > PO Box 7575 Cairns QLD 4870 > p > int > f > e >

2 HOW LONG DOES THE COURSE TAKE? You, the student, are completely in control of your own learning schedule. Total nominal hours: 508 hrs Maximum 24 months access to online course (approx hours to complete each unit). The Certificate III in Business Administration reflects the role of individuals who apply a broad range of administrative competencies in various work contexts, using some discretion and judgment. They may provide technical advice and support to a team. This qualification includes general administrative and IT competencies such as word processing, keyboarding, scheduling and utilising a range of software packages to produce documents and databases. WHAT WILL YOU ACHIEVE FROM THIS COURSE? The Certificate III in Business Administration will prepare you for a role within a business unit, working under direct supervision. It will provide you with the skills required to perform common businessrelated tasks such as producing documents and building customer relationships. It will introduce you to a range of standard business software packages including word processing, layout and databases. The Certificate III in Business Administration will prepare you for a future role as: Accounts Receivable Clerk Accounts Payable Clerk Data Entry Operator Junior Personal Assistant Receptionist Office Administration Assistant Office Administrator Word Processing Operator DELIVERY MODE Online HOW TO GAIN YOUR QUALIFICATION FASTER & TRANSFER TO UNIVERSITY Fast Track Recognition of Prior Learning (RPL) University credit transfer ENTRY REQUIREMENTS Sufficient literacy and numeracy skills to complete the course Access to an internet connection and computer To enrol call or visit 2

3 EMPLOYABILITY SKILLS The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options. Communication - clearly communicating workplace information to others (verbal and non-verbal) - communicating sensitively in a cross-cultural context - communicating with colleagues and clients to handle verbal enquiries such as clarifying instructions and responding to requests for information Communication - clearly communicating workplace information to others (verbal and non-verbal) - communicating sensitively in a cross-cultural context - communicating with colleagues and clients to handle verbal enquiries such as clarifying instructions and responding to requests for information - communicating with people who speak languages other than English - interpreting needs of clients (internal or external) - interpreting the needs of customers - reading and interpreting workplace related documentation - writing to audience needs Teamwork - applying knowledge of own role to complete activities efficiently to support team activities and tasks - working in a team of people to provide office administration services - working with diverse individuals and groups Problem Solving - developing practical responses to common breakdowns in workplace systems and procedures - rectifying discrepancies or errors in documentation and transactions - taking action to resolve concerns Initiative and Enterprise - adapting to new and emerging situations in the workplace - being proactive and creative in responding to workplace problems, changes and challenges Planning and Organising - allocating resources to workplace tasks and requirements - collecting, analysing and organising workplace data - identifying risk factors and taking action to minimise risk - organising meeting schedules for clients and colleagues and negotiating alternative arrangements - planning for contingencies - planning information and documentation requirements - utilising or determining required resources Self Management - following workplace documentation such as codes of practice or operating procedures - projecting a professional image when representing the organisation - setting own work program and managing time to ensure tasks are done on time - taking personal responsibility at the appropriate level - working ethically when dealing with financial transactions Learning - maintaining continuous learning by seeking out opportunities for improvement and developing new skills - seeking assistance and expert advice Technology - using business related technology safely (OHS) - using business technology such as software programs for word processing spreadsheets, presentation and scheduling This is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive. To enrol call or visit 3

4 COURSE STRUCTURE You are required to complete 13 units of study for the Certificate III in Business Administration: Compulsory - 9 core units BSBOHS201A BSBWRT301A BSBITU307A BSBITU306A Participate in OHS processes Write simple documents Develop keyboarding speed and accuracy Design and produce business documents Participate in workplace occupational health and safety (OHS) processes to protect workers own health and safety, and that of others. Plan, draft and review a basic document before writing the final version. Develop keyboard skills with speed and accuracy using touch typing techniques. Design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications. BSBFIA302A Process Payroll Process payroll from provided data using manual and computerised payroll systems. BSBFIA303A BSBFIA304A Process accounts payable and receivable Maintain a general ledger Maintain accounts payable and accounts receivable records, including processing payments to creditors and handling overdue accounts receivable. Maintain a general ledger within an organisation including processing journal entries and preparing a trial balance. BSBADM307B Organise Schedules Manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems. BSBITU304A Produce spreadsheets Develop spreadsheets through the use of spreadsheet software. Electives - Select a total of 4 electives from Certificate III and Certificate IV level Certificate III Level - must choose at least 2 from this section BSBFIA301A BSBWOR301A BSBCUS301A BSBCMM301A Maintain financial records Organise personal work priorities and development Deliver and monitor a service to customers Process customer complaints Maintain financial records for a business. It includes maintaining daily financial records such as reconciling debtors and creditors systems, preparing and maintaining a general ledger, and preparing a trial balance. It also includes activities associated with monitoring cash control for accounting purposes. Organise own work schedules, to monitor and obtain feedback on work performance, and to maintain required levels of competence. Identify customer needs and monitor service provided to customers Handle formal and informal negative feedback and complaints from customers. Certificate IV Level - can choose up to 2 from this section (continues next page) BSBWRT401A BSBITU402A Write complex documents Develop and use complex spreadsheets Plan documents, draft text, prepare final text and produce documents of some complexity. Use spreadsheet software to complete business tasks and to produce complex documents. To enrol call or visit 4

5 BSBADM405B Organise Meetings Organise meetings including agendas, papers, participants and minutes. This unit is related to BSBADM307A Organise schedules and BSBADM502A Manage meetings. Consider co-assessment with BSBADM406A Organise business travel. BSBADM406B Organise Business Travel Organise domestic and overseas business travel, including developing associated itineraries, booking travel and accommodation, preparing travel related documentation and making travel arrangements. ASSESSMENTS AOT uses competency based assessment methods to ensure students have demonstrated their performance to a required standard. Competency based assessment is the focus of accredited vocational courses on what the student can actually do and the standard at which they are able to perform. Performance is measured in terms of whether students meet the prescribed levels of competency, not how well they carry out tasks relative to each other or the length of time taken to attain the skills. AOT s assessment process may consist of the following tasks, dependant on the unit/chapter requirements: Portfolios/case studies Holistic Assessments Multiple choice and/or Short answer questionnaires To enrol call or visit 5

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