BUSINESS INTELLIGENCE: What are you learning from Filing Statistics and Web Analytics?
|
|
- Warren Ellis
- 8 years ago
- Views:
Transcription
1 BUSINESS INTELLIGENCE: What are you learning from Filing Statistics and Web Analytics?
2 OVERVIEW Business Intelligence (BI) is a technology-driven process analyzing data and metrics against key indicators. The results from gathered data and analytics is actionable information to help Secretary of State Offices, key stakeholders, and managers make informed business decisions. BI encompasses a variety of tools, methodologies, and applications that enable organizations to collect data from internal systems and external sources. This information may be used to evaluate performance and create reports, dashboards, and data visualizations to make analytical results available to operational workers and decision makers. Key analytical information can be gathered from Secretary of State Office technology solutions based on Filing Statistics and Web Analytics. From this collection of data, Secretaries and staff can make informed decisions on how to better provide information and services to constituents. FILING STATISTICS From business filing statistics, trends and patterns can be identified year to year that may help point a Secretary of State s Office in a direction to improve processes. Secretaries of State can identify which documents are filed most often and what type of information they are providing to constituents on a regular basis. From these metrics and statistics, it can be determined if moving a particular function to the website or enhancing current functionality on the website would provide more throughput or enhance the online user experience. Furthermore, collecting statistics on staff performance in processing the various documents can be most helpful. This information can help to answer questions like, Which document requires the most time for staff to complete and file?, How many new business entity filings are processed in our office each day? Some enterprise solutions provide for this collection of metric data in the background as documents are filed and processed either internally by staff or on a website. The trick for the Secretary of State s Office is to review and leverage this data in a meaningful way whereby procedures and processes can be improved. With the permission of the Tennessee Secretary of State s Office the following business statistics have been provided as an example of information that could be used to improve internal processes and efficiencies. 2
3 There are four ways in which the Tennessee Secretary of State s Office receives documents. Paper Filed Web Prepared Web Filed Auto Filed Represents documents received on paper. Represents documents prepared online, printed, and mailed to the office for processing. Data is recorded in the system by the web user. When the forms are received in the office, they are simply receipted with no additional data entry. Represents documents filed and paid for online. Represents documents received, filed, and paid for via Application Programming Interface (server to server communication) WORKLOAD STATISTICS The total number of documents filed in 2015 was 535,901; of which, only 25.1% required data entry by internal staff over all document types. The integrated document image and data management solution utilized by the Tennessee Secretary of State s Office provides real-time metrics for documents filed. The office is making steady progress on the reduction of paper filings received in the office and online services are increasing. The graph below represents the top six business services provided by the office and how those documents were received and processed. 100% Business Services Workload Filing Statistics 90% 20.7% 18.9% 80% 70% 64.8% 17.0% 63.1% 25.6% 60% 87.6% 78.3% 50% 30.0% 40% 30% 20% 10% 0% 25.8% 9.4% Business Entity 32.3% Uniform Commercial Code 4.9% 7.5% Workers' Comp Exemption Registry 21.7% Certificates of Existence 4.5% 32.4% Registered Agent Change 55.5% Motor Vehicle Temporary Lien Paper Filed Web Prepared Web Filed Auto Filed 3
4 ANNUAL REPORT VOLUME The graph illustrates the volume of annual reports filed in the Tennessee Secretary of State s Office over a 6-year period and indicates volume by submission method. Prior to September 2009, 100% of annual reports were data entered by staff. As identified in the graph 202,767 annual reports were filed with the Office in The graph indicates paper-filed annual reports have dropped from 12.3% in 2010 to under 4.5% in This indicates that 95.5% of annual report data is entered by the online user. This has significantly reduced the time required for state staff to process annual reports. 250,000 Annual Reports Filed by Year 200, , % 100, % 50, % 4.5% Paper Filed Web Prepared Web Filed Total 4
5 WEB FILED TOP 15 The following table represents the top 15 document types filed online using the Tennessee Secretary of State s business services website during calendar year These counts represent individual documents filed and paid for online. Document/Filing Type Count Annual Report - Limited Liability Company 58,665 Annual Report - For-profit Corporation 53,600 Annual Report - Nonprofit Corporation 22,732 Certificate of Existence/Authorization 18,097 Motor Vehicle Temporary Lien Application 16,910 UCC Financing Statement (UCC1) 15,431 New Business Filing - Limited Liability Company 13,295 UCC - Information Request 12,311 UCC Information Request Copies 12,308 UCC - Indebtedness Taxes (UCC1) 11,050 UCC Amendment (UCC3) 10,791 Workers Comp Exemption- Initial Registration - Unlicensed Contractors 7,993 New Business Filing - For-profit Corporation 3,774 Business Entity - Mailing Address Updates 2,667 Workers Comp Exemption- Renewals - Licensed Contractors 2,516 5
6 WEB ANALYTICS To understand how web analytics can assist a Secretary of State s Office in evaluating online priorities, we need to first explain what web analytics is. It is the collection, measurement, and analysis of web data for purposes of optimizing and better understanding web usage. This is not just a process of measuring web traffic but can be used as a valuable tool for Secretaries of State to assess and improve the effectiveness of a website. As an example, web analytics can be like measuring traffic on a road. It is easy to count the number of vehicles, even the type of vehicle can be identified. The make and model of a vehicle could also be identified. But web analytics is more than that. A better question is why is the vehicle on the road in the first place and where are they going? If they turn off the road, why? Where did they go? The following diagram outlines the basic process in capturing web analytics: Web Analytics Basic Process Data Collection DRIVES Process Data into Information DRIVES Develop Key Performance Indicators DRIVES Formulate Online Strategy Basic Data Collection Usually Count Collection Turn Data into Metrics Usually Ratio Collection Business Strategy combined with Counts and Ratios Organization online goals & objectives Examples: Page hits Referral URL Visit timestamp Examples: Unique visitors Time on page Bounce rate Examples: Completion rate Conversion rate Site Averages Examples: Marketshare Save Money Completed Orders There are several web analytics tools on the market that provide a plethora of information, each of which organize the data in various methods. Google Analytics is a free service that generates detailed statistics about visitors on a website. In some opinions it is the simplest and most robust web analytics offered. According to the site s usage statistics, Google Analytics is used by over 50% of the top 10,000 websites in the world. Various information is collected such as where visitors are coming from, what they're doing while on the site and how often they come back, among many other things. As site analytics are more fully implemented, additional reports and details are available but it's that ease of use that makes it one of the most popular services. 6
7 The Tennessee Secretary of State s Office has integrated Google Analytics on its Business Services website ( With permission from the Tennessee Secretary of State s Office the following metrics and analytics have been provided from the fourth quarter of calendar year This is to give Secretary of State Offices an idea of the type of information and metrics that can be identified and reviewed to potentially improve the online experience for constituents. SESSIONS BY DEVICE CATEGORY The following metric describes what type of device the online user utilized in accessing the website. Mobile 5% Sessions by Device Tablet 2% The graph describes that 93% of all website access is done through the desktop. Desktop Mobile Tablet Desktop 93% 7
8 SESSIONS BY COUNTRY (TOP 10) This table represents the top 10 countries that accessed the Tennessee Secretary of State s Office Business Services website in the fourth quarter of This information is obtained by settings in the browser. Country Sessions United States 437,770 India 9,889 Philippines 7,193 United Kingdom 2,951 Canada 1,103 Germany 979 (Not Set in Browser) 844 Netherlands 563 Hong Kong 281 Australia 210 PAGE VIEWS Page Sessions Business Entity Search 1,341,725 UCC Search 106,676 Business Services Home 58,261 Name Availability Search 56,156 Worker s Comp Exemption Registry Search 48,775 UCC Home 28,652 This table represents the eight most visited pages and the number of page views in the fourth quarter of As described in the table, information search pages are most often viewed by online constituents. New Business Registration Instruction 27,131 New Business Registration Start 25,859 8
9 SESSIONS BY BROWSER When developing online services consideration should be given for various types of browsers. The graphic below describes the type of browser that was used in accessing the website. Safari 6% Edge 1% Firefox 8% Chrome 30% Internet Explorer 55% Internet Explorer Chrome Firefox Safari Edge CONCLUSION The various charts and graphs presented in this document provide examples of the type of information that can be captured from various software and online solutions. The capturing of basic data when combined with metrics and key indicators can become valuable business intelligence that can guide the Secretary of State s Office in providing enhanced services to constituents. 9
10 ABOUT TECUITY EXCEEDING YOUR EXPECTATIONS Tecuity, Inc. is a premiere technology solutions and services company in the government sector providing best-in-class on-premise and hosted cloud solutions to Secretary of State Offices and other Filing Authorities. For over 10 years, Tecuity has delivered EVERY engagement on-time and on-budget. Our innovative and responsive solution, SOS Enterprise, (formerly named BEAR Enterprise) streamlines business processes, improves efficiencies, and provides real-time document and data management to Filing Authorities and constituents. SOS Enterprise provides integrated Document/Image Management, Business Registry (including Annual Reporting, Amendments), Registered Agent Management, Uniform Commercial Code, Apostille & Authentication, Notary, Financial/Accounting, Certificate & Copy Requests, as well as a multitude of additional modules and finely-tuned automated processes. SOS Enterprise provides both the platform and architecture for data integrations, business intelligence reporting, and facilitates Business One- Stop objectives. Tecuity s implementation teams have worked together for over 10 years. We know this business inside and out and the challenges facing Secretary of State Offices. Our professional teams are highly skilled, talented, forward-thinking, goal-oriented, and creative professionals dedicated to our clients success. Tecuity, Inc. 136 E 800 S, STE A Smithfield, UT Toll Free: 888-TEC-UITY sales@tecuity.com tecuity
Dashboard. Aug 22, 2011 - Aug 28, 2011 Comparing to: Site. 199 Visits. 43.72% Bounce Rate. 658 Pageviews. 00:02:54 Avg. Time on Site. 3.
Dashboard, 211 - Aug 28, 211 5 5 Site Usage 199 43.72% Bounce Rate 658 :2:54 Site 3.31 s/visit 14.57% % New Content by Title Title % visits (not set) 86 13.7% Institutional Marketing 84 12.77% University
More informationInterpreting Web Analytics Data
Interpreting Web Analytics Data Whitepaper 8650 Commerce Park Place, Suite G Indianapolis, Indiana 46268 (317) 875-0910 info@pentera.com www.pentera.com Interpreting Web Analytics Data At some point in
More informationOpenText Media Management Audit Module FAQ
OpenText Media Management Audit Module FAQ Collect valuable metrics, analytics, and information about your OpenText Media Management system Introduction Audit capability is a must-have for next-generation
More informationC a p a b i l i t i e s
S o u t h p o r t s B u s i n e s s I n t e l l i g e n c e C a p a b i l i t i e s At Southport, we help our clients easily transform data into intuitive dashboards and reports for greater analytical
More informationPower of Oracle in the Cloud
Power of Oracle in the Cloud www.reliason.com Whitepaper W Overview The Oracle technology is known for its power, productivity and robustness. Likewise, Oracle cloud service is also backed by these features
More informationGoogle Analytics in the Dept. of Medicine
Google Analytics in the Dept. of Medicine Understanding the Analytics Dashboard 1. Click this link to navigate back to your Analytics Settings page, so you can get an overview of and edit all your Analytics
More informationQUESTIONS AND ANSWERS
Request for Proposal Development of St. Cloud Technical & Community College Website April 2015 QUESTIONS AND ANSWERS Questions were submitted via email by vendors or asked at the Q&A on April 14. Answers
More informationProposal submitted by
Proposal submitted by To Mac Sharma For developing web site and related IT Support Date of submission: 11 th May 2009 www.rtcamp.com page 2 About rtcamp We're artists, analysts, technologists, writers,
More informationMicrosoft Dynamics CRM 2013 Applications Introduction Training Material Version 2.0
Microsoft Dynamics CRM 2013 Applications Introduction Training Material Version 2.0 www.firebrandtraining.com Course content Module 0 Course Content and Plan... 4 Objectives... 4 Course Plan... 4 Course
More informationStatement of Direction
MICROSOFT DYNAMICS CRM Vision Statement of Direction November 2012 NOTE: The guidance included in this document reflects current release objectives as of November 2012. This document is not intended to
More informationGENERIC AGENCY STATEMENT OF WORK. Website Redesign Project Generic Company
GENERIC AGENCY STATEMENT OF WORK Generic Company TABLE OF CONTENTS Our Envisioning Methodology... 3 Promote a Friendly Image to Prospective & Current Clients... 3 Enable Ease of Use... 3 Create a Design
More informationAgenda. Copyright 2012 2013 Acuity Business Solutions, LLC All Rights Reserved
Agenda Understand the reasons your firm purchased Vision analyzing your company s pain points What is an ERP and how is it different? Project Lifecycle Reasons why firms fail at implementation or user
More informationPBI365: Data Analytics and Reporting with Power BI
POWER BI FOR BUSINESS ANALYSTS AND POWER USERS 3 DAYS PBI365: Data Analytics and Reporting with Power BI AUDIENCE FORMAT COURSE DESCRIPTION Business Analysts, Statisticians and Data Scientists Instructor-led
More informationWORKERS COMPENSATION
MARKET SOLUTIONS WORKERS COMPENSATION A secure, cloud-hosted and feature-rich end-to-end claims and policy management solution designed specifically for Workers Compensation insurers and claims administrators.
More informationGoogle Analytics Basics
Google Analytics Basics Contents Google Analytics: An Introduction...3 Google Analytics Features... 3 Google Analytics Interface... Changing the Date Range... 8 Graphs... 9 Put Stats into Context... 10
More informationLawson Talent Management
Lawson Talent Imagine Knowing: Which employees have the highest potential how to recruit more talent like them. Imagine Understanding: Which employees are a flight risk how your compensation plans could
More informationPANDUIT Physical Layer Infrastructure Management. EMC Smarts Integration Module
PANDUIT Physical Layer Infrastructure Management EMC Smarts Integration Module SM About PANDUIT A World Class Developer PANDUIT is a world class developer and provider of leading edge solutions that help
More informationHow Microsoft IT India s Test Organization Enabled Efficient Business Intelligence
How Microsoft IT India s Test Organization Enabled Efficient Business Intelligence December 2013 The following content may no longer reflect Microsoft s current position or infrastructure. This content
More informationEmpower Individuals and Teams with Agile Data Visualizations in the Cloud
SAP Brief SAP BusinessObjects Business Intelligence s SAP Lumira Cloud Objectives Empower Individuals and Teams with Agile Data Visualizations in the Cloud Empower everyone to make data-driven decisions
More informationWeb Analytics. FAQs MONITOR, ANALYZE, TRACK. Page 1
Web Analytics FAQs MONITOR, ANALYZE, TRACK Page 1 Web Analytics FAQs Monitor, Analyze, Track This document contains a list of frequently asked questions on the following areas of the Web Analytics system:
More informationCitrix Lifecycle Management
Citrix Lifecycle Management Comprehensive cloud-based service lifecycle management solution IT administrators are realizing that application deployments are getting more complex and error-prone than ever
More informationThe DIY Guide to Dazzling Data. It s never been easier to delight colleagues, dazzle bosses, and boost your value in the workplace.
50% The DIY Guide to Dazzling Data It s never been easier to delight colleagues, dazzle bosses, and boost your value in the workplace. 10k 50k 30.5k Introduction Data is the lifeblood of today s corporate
More informationRequest for Proposal: Website Development
Request for Proposal: Website Development REQUEST FOR PROPOSAL Muskegon Community College (MCC) is seeking proposals from qualified website developers to overhaul the design, structure and functions of
More informationPowerSteering Product Roadmap Your Success Is Our Bottom Line
Drive strategy. Accelerate results. cloud-based program & portfolio management software PowerSteering Product Roadmap Your Success Is Our Bottom Line Jay Hoskins Director of Product Management PowerSteering
More informationIndicee Analytics for Salesforce FAQs
Indicee Analytics for Salesforce FAQs Last updated: July 12, 2013 2013 Indicee, Inc. All rights reserved. About Indicee Analytics for Salesforce... 3 What is Indicee Analytics for Salesforce?... 3 What
More informationWebsite Redesign Final Addendum January 12, 2015
Website Redesign Final Addendum January 12, 2015 1) Page 6/15 mentions: Secure Access for Online ordering of services (i.e. AV, Electrical, Internet, etc ). Does this refer to payment processing as a part
More informationAnalytics Data Groups
Analytics Data Groups Analytics Data Groups: Metrics and Dimensions When using the Site Analytics Gadget and the Page Analytics Gadget, the data for each group of metrics and dimensions are provided in
More informationFull chain integration with your mobile field engineers
PLANON mobile field services Full chain integration with your mobile field engineers An innovative global leader with more than 30 years of IWMS experience Consistently recognized by Gartner as a market
More informationCapturing Meaningful Competitive Intelligence from the Social Media Movement
Capturing Meaningful Competitive Intelligence from the Social Media Movement Social media has evolved from a creative marketing medium and networking resource to a goldmine for robust competitive intelligence
More informationBUSINESS PERFORMANCE GUIDE
BUSINESS PERFORMANCE GUIDE Driving corporate value is directly linked to travel and entertainment (T&E) spending, which encompasses a large amount of most companies total budget. Because this is such a
More informationOpenText Information Hub (ihub) 3.1 and 3.1.1
OpenText Information Hub (ihub) 3.1 and 3.1.1 OpenText Information Hub (ihub) 3.1.1 meets the growing demand for analytics-powered applications that deliver data and empower employees and customers to
More informationSERVICES DATA SHEET CLOUD
SERVICES DATA SHEET CLOUD Ease internal infrastructure and resource demands while increasing market agility with your own private and secure OneShield-hosted cloud-based core services platform. Long before
More informationSuccessFactors Employee Central: Cloud Core HR Introduction, Overview, and Roadmap Update Joachim Foerderer, SAP AG
Orange County Convention Center Orlando, Florida June 3-5, 2014 SuccessFactors Employee Central: Cloud Core HR Introduction, Overview, and Roadmap Update Joachim Foerderer, SAP AG SESSION CODE: 1812 Cloud
More informationUsing Google Analytics
Using Google Analytics Overview Google Analytics is a free tracking application used to monitor visitors to your website in order to provide site designers with a fuller knowledge of their audience. At
More informationTHE KEY ADVANTAGES OF BUSINESS INTELLIGENCE AND ANALYTICS
THE KEY ADVANTAGES OF BUSINESS INTELLIGENCE AND ANALYTICS With the help of business intelligence solutions, organizations can implement corrections and take necessary measures to improve efficiency in
More informationAs the World Wide Web (WWW) continues to
Tying Web Site Performance to Mission Achievement in the Federal Government Diane M. Milleville, Internal Revenue Service As the World Wide Web (WWW) continues to expand, both in size and in how it is
More informationMobile BI: Features, Challenges, and Opportunities
Challenges, and Opportunities By Jorge García, Research Analyst, Technology Evaluation Centers Executive Brief Technology Evaluation Centers Abstract What does an organization need to consider when adopting
More informationBusiness information management software that moulds to your needs...
Business information software that moulds to your needs... Everything. In one place. In a nutshell. Sophisticated web development without the need for developers What is InfoMetrix? InfoMetrix is an Agile
More informationCisco Business Video Solutions Visual Communications Increase Collaboration Effectiveness and Reduce Cost
Cisco Business Video Solutions Visual Communications Increase Collaboration Effectiveness and Reduce Cost Unlock Business Value with Immediacy and Impact Executive Summary Video is the fastest-growing
More informationWonderware Intelligence
Intelligence Turning Industrial Big Data into actionable information Intelligence Software is an Enterprise Manufacturing Intelligence (EMI) / Operational Intelligence (OI) offering which automates the
More informationOneShield.com Leadership. Service. Technology. That s our policy.
A secure, cloud-hosted and configurable end-to-end policy, billing and claims solution for supporting multiple insurers, vendors, insureds, captives and other stakeholders complete with automated workflows
More informationLawson Business Intelligence. Solutions for Healthcare
Solutions for Healthcare Help is On the Way Lawson Business Intelligence You know the feeling. It s a case of TMI Too Much Information on a company-wide scale. Too often, you re forced to wade through
More informationXpoLog Center Suite Log Management & Analysis platform
XpoLog Center Suite Log Management & Analysis platform Summary: 1. End to End data management collects and indexes data in any format from any machine / device in the environment. 2. Logs Monitoring -
More informationreviveads AD BLOCK PREVENTION
Our team at ReviveAds has been tracking and delivering ads to ad block users for the last two years. This data unless specified from another source is from a sample size of 1 billion ads that we have taken
More informationORGANISATION OF EASTERN CARIBBEAN STATES. Consultancy for Re-design of OECS Website
ORGANISATION OF EASTERN CARIBBEAN STATES INVITATION FOR EXPRESSIONS OF INTEREST Consultancy for Re-design of OECS Website The Organisation of Eastern Caribbean States (OECS) Commission invites interested
More informationRiverview Law 2016. The Instruction & Triage and the In-house Virtual Assistants
The Instruction & Triage and the In-house Virtual Assistants Virtual Assistants The key questions Page Topic 3 Executive summary 4 What problems do these Assistants solve? 5-6 How do the Assistants solve
More informationOracle s Primavera P6 Enterprise Project Portfolio Management
Oracle s Primavera P6 Enterprise Project Portfolio Management Oracle s Primavera P6 Enterprise Project Portfolio Management is the most powerful, robust and easy-to-use solution for prioritizing, planning,
More informationSocrateBI. Functionality overview
SocrateBI Functionality overview Better Business Decisions with SocrateBI Microstrategy Platform Benefits Characteristics FRAM - Financial Reporting Analysis Module SCAM - Sales and Customer Analysis Module
More informationAgilysys rguest Analyze Solution
Agilysys rguest Analyze Solution Improve Performance and Customer Service TABLE OF CONTENTS Introduction...3 What Will Be The Role 0f Analytics for Hospitality Businesses?...4 What s Involved in an Analytics
More informationWHITE PAPER. Domo Advanced Architecture
WHITE PAPER Domo Advanced Architecture Overview There are several questions that any architect or technology advisor may ask about a new system during the evaluation process: How will it fit into our organization
More informationFull chain integration with your mobile field engineers
PLANON mobile field services Full chain integration with your mobile field engineers An innovative global leader with over 30 years of IWMS experience Consistently recognised by Gartner as a market leader
More informationCase Study. Analyzer SaaS BI Helps Millennium Research Group Attract 6% More Clients in Just a Few Months
Case Study Analyzer SaaS BI Helps Millennium Research Group Attract 6% More Clients in Just a Few Months millennium R E S E A R C H G R O U P A Decision Resouices, Inc.Company Millennium Research Group
More informationApplication Development and Support
Service Description The Application Development & Support (AD&S) service provides high-end design and the latest Web technologies to North Carolina government at the lowest possible rates. The service
More informationBusiness Intelligence Using SharePoint 2013 and Office365
Business Intelligence Using SharePoint 2013 and Office365 Firdouz Hussain Shaik Trigent Software Introduction Many successful companies have been investing large sums of money in business intelligence
More informationSmart Financial Services Organizations: Leveraging the Private Cloud to Gain a Competitive Edge
Smart Financial Services Organizations: Leveraging the Private Cloud to Gain a Competitive Edge Robert Worden, M.A. Smart Financial Services Organizations: Leveraging the Private Cloud to Gain a Competitive
More informationRequest for Proposal San Juan County, Utah
Request for Proposal San Juan County, Utah Website Redesign, Development and Implementation Services ADMINISTRATIVE OFFICE CONTACT INFO: Kelly Pehrson, Administrator 117 South Main, #202 P. O. Box 9 Monticello,
More informationRequest for Proposal for Website Re-Design, Development, Implementation and Hosting of the City Of Kannapolis Website
Request for Proposal for Website Re-Design, Development, Implementation and Hosting of the City Of Kannapolis Website RFP Issue Date: February 5, 2015 Proposal Deadline: February 27, 2015, 3:00 p.m. Bid
More information10 Essential Google Analytics Reports And How They Matter to B2B Executives
10 Essential Google Analytics Reports And How They Matter to B2B Executives What Are Google Analytics Reports? Google Analytics reports are data collections within the Google Analytics web application
More informationSimplify Critical Decision-Making with Powerful
Rocket CorVu NG Simplify Critical Decision-Making with Powerful Data Visualization Rocket CorVu NG s robust dashboard functionality allows you to see your data the way you want to see it, arming you with
More informationStreamlining the Process of Business Intelligence with JReport
Streamlining the Process of Business Intelligence with JReport An ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) Product Summary from 2014 EMA Radar for Business Intelligence Platforms for Mid-Sized Organizations
More informationRevolutionizing Site Monitoring and Maintenance
HazardMon.com Revolutionizing Site Monitoring and Maintenance Introduction It is well known that transporting certain dry dusty materials can create explosive atmospheres. Five conditions, known as the
More informationProduct and program performance tracking and reporting
Product and program performance tracking and reporting White Paper Leveraging PLM-driven reporting and analytics to more effectively manage today s complex programs and product innovations Managers need
More informationOneShield Reporting
ADD-ON DATA SHEET REPORTING Turn raw data into actionable information with real-time portfolio analysis and detailed standard or customized reports from your OneShield platform. Your core systems collect
More informationHow To Use A Cloud Based Crom Live Solution
Overview & Highlights- Maximizer CRM Live In today s world, businesses need a tool that helps flourish client relationships. Maximizer CRM Live is that tool for our firm. Maximizer CRM Live saves money,
More informationManagement Excellence Framework: Record to Report
An Oracle Thought Leadership White Paper August 2009 Management Excellence Framework: Record to Report Introduction Management Excellence Framework... 3 Record to Report... 5 Step by Step... 6 Key Metrics...
More informationDashboard. 1 Mar 2011-31 Mar 2011 Comparing to: Site. 34.82% Bounce Rate. 448 Visits. 2,993 Pageviews. 00:03:16 Avg. Time on Site. 6.
Dashboard 1 Mar 211-31 Mar 211 4 4 2 2 Site Usage 448 34.82% Bounce Rate 2,993 Pageviews :3:16 Avg. Time on Site 6.68 Pages/Visit 7.76% % New Traffic Sources Overview Map Overlay Direct Traffic 328. (73.21%)
More informationHow To Get The Most Out Of Sagecrm V7.1
Sage CRM 7.1 Overview What s New with Sage CRM 7.1 & Sage CRM 7.1 SP2 Abstract Sage CRM v7.1 is packed with new features which will make a real and immediate impact to businesses looking to stay ahead
More informationAccenture and Oracle: Leading the IoT Revolution
Accenture and Oracle: Leading the IoT Revolution ACCENTURE AND ORACLE The Internet of Things (IoT) is rapidly moving from concept to reality, as companies see the value of connecting a range of sensors,
More informationGADD Dashboard Express
GADD Dashboards available on any device via web browser. GADD Dashboard Express Get out-of-the-box dashboards or create your own. Publish them on your Intranet and make them available on any devices; PC
More informationIFS-8000 V2.0 INFORMATION FUSION SYSTEM
IFS-8000 V2.0 INFORMATION FUSION SYSTEM IFS-8000 V2.0 Overview IFS-8000 v2.0 is a flexible, scalable and modular IT system to support the processes of aggregation of information from intercepts to intelligence
More informationRequest for Proposal REQUEST FOR PROPOSAL. Website Development and Design for www.thebrandusa.com
Request for Proposal REQUEST FOR PROPOSAL Website Development and Design for www.thebrandusa.com April 6, 2015 Request for Proposal INTRODUCTION Brand USA is a public-private not for profit organization
More informationLoad Testing on Web Application using Automated Testing Tool: Load Complete
Load Testing on Web Application using Automated Testing Tool: Load Complete Neha Thakur, Dr. K.L. Bansal Research Scholar, Department of Computer Science, Himachal Pradesh University, Shimla, India Professor,
More informationREQUEST FOR QUALIFICATIONS
REQUEST FOR QUALIFICATIONS PROFESSIONAL WEB DESIGN SERVICES STATEMENT OF QUALIFICATIONS DUE: 5:00 P.M. JULY 21, 2015 WATER REPLENISHMENT DISTRICT OF SOUTHERN CALIFORNIA 4040 PARAMOUNT BLVD. LAKEWOOD, CALIFORNIA
More informationStrategic Solutions that Make Your Work Easier. Projects Made Easier Decisions Made Easier Business Made Easier
Strategic Solutions that Make Your Work Easier Projects Made Easier Decisions Made Easier Business Made Easier Have You Outgrown Your Systems? Buyers Say the Partner and the Product are More Important
More informationCRM Dashboard for Square Yards: An Application of Business Analytics
Business and Management Research Journal Vol. 6(2): 1-11, February 2016 Available online at http://resjournals.com/journals/research-in-business-and-management.html ISSN: 2026-6804 2016 International Research
More informationOperations Visualization for Private Clouds
Operations Visualization for Private Clouds Tomoki Shiratori Hideki Hara For the operation of private clouds to be made more efficient, the ICT resources (servers, storage devices, networks, etc.), which
More informationMicrosoft 55042 - SharePoint 2013 Business Intelligence
1800 ULEARN (853 276) www.ddls.com.au Microsoft 55042 - SharePoint 2013 Business Intelligence Length 3 days Price $2629.00 (inc GST) Version A Overview This three-day instructor-led course provides students
More informationMicrosoft Dynamics NAV
Microsoft Dynamics NAV Maximizing value through business insight Business Intelligence White Paper November 2011 The information contained in this document represents the current view of Microsoft Corporation
More information1 www.atsol.org www.imis.com
1 2 Table of Contents Industry Solutions 4 The imis Advantage 5 imis Suites Relationship Management 6 Website Management 7 Marketing 8 Fundraising 9 Events & Education 10 Billing & Orders 11 Financials
More informationENZO UNIFIED SOLVES THE CHALLENGES OF REAL-TIME DATA INTEGRATION
ENZO UNIFIED SOLVES THE CHALLENGES OF REAL-TIME DATA INTEGRATION Enzo Unified Solves Real-Time Data Integration Challenges that Increase Business Agility and Reduce Operational Complexities CHALLENGES
More informationSimple Business Dashboard Design Strategies
Simple Business Dashboard Design Strategies A Triumph of Insight over Technology Stephen McDaniel Freakalytics, LLC http://www.freakalytics.com 1 Why a dashboard? Enlighten and empower your audience. Great
More informationCisco EnergyWise and CA ecosoftware: Deliver Energy Optimization for the Data Center
Cisco EnergyWise and CA ecosoftware: Deliver Energy Optimization for the Data Center Executive Summary Managing energy consumption and power loads in the data center, as part of Data Center Infrastructure
More informationWhat s New in SaaS Commissions
What s New in SaaS Commissions CallidusCloud is excited to introduce the latest release of SaaS Commissions. This release focuses on new levels of usability and visualization for the sales organization
More informationWeb Analytics in China
Web Analytics in China From Good to Great Analytics behind the Firewall The Chinese Internet is one-of-a-kind, and using Google Analytics raises a few challenges: Slower connection speed, higher latency
More informationMicrosoft Project Server 2013
Project Server 2013 Project Server 2013 is a flexible on-premises solution for project portfolio management (PPM) and everyday work. Team members, project participants, and business decision makers can
More informationIntroduction. External Document 2015 Infosys Limited
Digital Building deeper consumer relationships through experience contextualization and personalization, analytics for insights-driven action, and digital program execution for superior ROI. Introduction
More informationProducts CRM and Business Intelligence for DNA
Products CRM and Business Intelligence for DNA Leverage Your Financial Institution s Rich, Robust Data to Analyze Performance and Build Stronger Accountholder Relationships Products Knowledge is power.
More informationMICROSOFT DYNAMICS CRM Vision. Statement of Direction. Update: May, 2011
MICROSOFT DYNAMICS CRM Vision Statement of Direction Update: May, 2011 Microsoft Dynamics CRM - Statement of Direction, May 2011 EXECUTIVE SUMMARY Microsoft has delivered significant innovation and value
More informationperspective Customer Relationship Management Solutions for effective Customer & Dealer Management Abstract
perspective Customer Relationship Management Solutions for effective Customer & Dealer Management Abstract Large numbers of OEMs / auto manufacturers are looking for integrated ways to manage their customers.
More informationProject Portfolio Management Information System
Project Portfolio Management Information System Highlights It provides a single point of access to proposal and project information. It streamlines proposal preparation during all important tendering phases
More informationWhat s New in LANDESK Service Desk Version 7.8. Abstract
What s New in LANDESK Service Desk Version 7.8 Abstract This document highlights the new features and enhancements introduced in versions 7.8 of LANDESK Service Desk. Document Creation: December, 19 2014.
More informationWEB & MOBILE ANALYTICS. Marketing Software Survey 2014
Marketing Software Survey 2014 WEB & MOBILE ANALYTICS A snapshot of the current software products & platforms made for and used by marketers across industries. CONTENTS Web & Mobile Analytics: Mini Report
More informationWhite Paper Integrating Accenture Duck Creek with ECM. Reducing Complexity for the Commercial Insurance Carrier
White Paper Integrating Accenture Duck Creek with ECM Reducing Complexity for the Commercial Insurance Carrier Commercial property and casualty carriers face complexities that have historically challenged
More informationIntelCenter Database (ICD) for Colleges & Universities 30 Jan. 2015. info@intelcenter.com 800-719-8750
IntelCenter Database (ICD) for Colleges & Universities 30 Jan. 2015 info@intelcenter.com 800-719-8750 1 IntelCenter Database (ICD) Students can watch events directly instead of just reading about them
More informationU.S. Mobile Benchmark Report
U.S. Mobile Benchmark Report ADOBE DIGITAL INDEX 2014 80% 40% Methodology Report based on aggregate and anonymous data across retail, media, entertainment, financial service, and travel websites. Behavioral
More informationHow using Google Analytics can improve your website performance and social campaigns
How using Google Analytics can improve your website performance and social campaigns How using Google Analytics can improve your website performance and social campaigns Google Analytics is undoubtedly
More informationDigital Marketplace - G-Cloud
Digital Marketplace - G-Cloud SharePoint Services Core offer 22 services in this area: 1. SharePoint Forms SharePoint comes with out-of-the-box web-based forms that allow for data to be captured for your
More informationRelease Preview Guide
MICROSOFT DYNAMICS CRM Roadmap Microsoft Dynamics CRM December 2012 Service Update Release Preview Guide November 2012 NOTE: The guidance included in this document reflects current release objectives as
More informationCRM for Business Intelligence
CRM for Business Intelligence Real-time visibility into your business Strategise effectively and make informed business decisions with timely, accurate insight into your organisation. Maximizer CRM 2015
More informationGigya Pricing Proposal
Gigya Pricing Proposal Gigya provides websites and apps with a complete social infrastructure that creates immersive social experiences for users, and provides unparalleled customer insights for businesses.
More information