SERVICES DATA SHEET CLOUD

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1 SERVICES DATA SHEET CLOUD Ease internal infrastructure and resource demands while increasing market agility with your own private and secure OneShield-hosted cloud-based core services platform. Long before the cloud became a staple of the IT world, OneShield was helping startups and market leaders leverage the power of virtual servers and network-based computing. The cloud allowed them to get a fully-integrated policy management system up-and-running with minimal resources. Many recognized the wisdom in allowing OneShield to maintain the technology, including non-oneshield software, while they focused on their business. Whether the cloud is in your short- or long-term IT strategy, we have the depth of experience to help you transform your business for the future. With a proven implementation methodology, complete configurability, automated processes, and ready-to-go content, rules and workflows, we can help make it happen. Understanding how your business works is just one aspect of the OneShield Experience the positive impact of working with our people, our products, and a decade s worth of proven and successful implementations. Clients choose OneShield because we get it. With OneShield hosting your core policy management system using our secure and private cloud services, your business can lower its total cost of ownership (TCO), increase flexibility in deploying applications and services, and save on valuable internal resources. OneShield Cloud allows your business to take full advantage of the integration and configuration capabilities of OneShield s flagship offerings, while focusing on what you do best offering exceptional services and products to your brokers, agents, partners and customers. 1

2 Key Cloud Features Complete Policy Administration Management Work multiple submissions and active files in real-time with producers, employees, insureds and third-parties for quoting, binding, issuing and servicing of all transactions within the lifecycle of a policy. Customize Rates with synchronized deployments for ISO, NCCI or your own specific rates, rules and workflows through a fully-integrated or stand-alone component that uses shared, common product definition data. Define and manage your own underwriting rules, as well as any type of actionable outcome, including STP (straight-through processing) via a robust table-driven engine. Leverage integrated document management, including acquisition, generation and organization, giving you a complete and accessible account file. Complete Billing Management Provide flexible billing and payment plan options including the ability to provide a customized approach to each customer. Extend your invoicing capabilities to be entity-specific, whether it is an individual, a business, or a residential or commercial address, and provide a wide array of customer self-service options, including varied payments and integration with online external payment systems. Provide multiple payment methods including real-time online, credit/debit/eft and bill types, such as agency and direct (policy and account level) group and list. 2

3 Lower Your TCO with OneShield Cloud Lower Costs with Shared Infrastructure Deploy Projects Faster Complete Configuration Control Enhance Internal Efficiencies and Achieve Economies of Scale OneShield hosts and maintains your core services platform within a private and highly secure shared cloud infrastructure. You benefit from the cost efficiencies of having OneShield s dedicated administrative support and security expertise, as well as the savings gained in having no additional server hardware investments and maintenance costs. OneShield also offers full and complete disaster recovery capabilities. Leveraging OneShield Cloud allows you to deploy projects faster. Since new environments can be brought online in less time than ever before with virtual technology, the time to deploy a new application drops dramatically. Instead of acquiring, installing and configuring a new hardware server, OneShield can provide a new virtual environment in a short timeframe with virtual servers. While your core services are hosted by OneShield, you still enjoy the full benefits of our highly configurable product offerings. There is no limitation to the degree of configuration of your cloud-based system and your software is independent of any other hosted applications. With the ability to customize your software platform retained, you still enjoy complete self-sufficiency in developing and maintaining your own user interface, workflows, rates, rules, forms and transaction processing methods. With OneShield hosting your core services, you can do more with fewer people and the learning curve for hardware and software issues is minimal. This means more time to spend working on your core business activities, and less time spent managing logistics and dealing with staff IT issues. OneShield Cloud allows your business to outsource maintenance, development and configuration services while leveraging the flexibility and rich content of an expertly-maintained core systems platform. 3

4 OneShield Insurance Software: Powerful Extensions, Technology, Workflows, Reporting and Tools Solution Add-ons OneShield Portal enables web browser portal capabilities so you can provide agents, partners and/or customers with self-service capabilities, such as payment options and policy information. Various end-user roles and permissions can be defined for an agent/broker, underwriter, customer, reinsurer, system administrator, or service providers involved in processing aspects of an insurance transaction. Rules can be configured to define individual user functionality, and what each user can or cannot see right down to the field level. OneShield Partner Relationship Management allows you to automate and control how you interact with any third-party partners. You can extend access to the OneShield system to your agents and brokers, as well as reinsurers, inspection companies and others, enabling them to manage their own staff, write new business, process endorsements and even track producer production and performance. Agents also have access to their billing statements to process monthly reconciliation. OneShield Reporting provides you with near real-time data and reports for informed and timely decisions. This feature-rich reporting module provides dashboards, pre-defined cubes, standardized reports and ad-hoc reporting. Reporting content is based on subject areas, such as quotes, policy transactions, tasks and referrals. Along with standard reports, you have cube and ad-hoc functionality allowing for hundreds of customized reports required for your business. It fully supports the configuration of all management, financial, operational, statistical, and marketing reports. It also has the ability to generate regulatory reporting as required by a client or governing body. 4

5 Proven Technology Architecture Scalable and data-centric, OneShield Insurance Software uses a stateless Java EE enterprise-class architecture for fast and simple changes to product definitions, workflows, rating and the object-model. Built-in tools let you configure, test, version, release, transform data for integration and more without writing code. The system easily exchanges data with dozens of applications via a variety of transport mechanisms and protocols. Our proven implementation model includes full training and support, plus a unique mentoring approach for on-going assistance. Configure Your Own Workflows to Create Efficiencies Create your own processes framework by which discrete insurance actions can be configured into workflows for your specific business requirements, including workflows tailored by end-user roles. Fully automate underwriting, whether it is straight-through processing or intelligent referrals with decision support. Set customizable rules in over 200 diverse contexts, configurable via a powerful toolset. Support every line of commercial, personal and specialty business, including professional liability such as medical professional liability or industry-specific specialty lines, with a responsive, configurable engine and open architecture that improves service and lowers costs. Robust administration views and functionality allow supervisors and managers to track, assign and balance workloads, along with improved functionality for added flexibility. Built-in security rules provide more flexibility, allowing you to increase automation and reduce manual adjustments. The system also offers multiple currency and language support options that improve efficiency by allowing flexible servicing in different languages in the same lines of business or regions. Powerful Design Tool and Version Management OneShield Designer, a metadata-driven solution powered by tools and a pre-populated insurance-centric data model, configures virtually every aspect of the software application including workflow, product-definition, object model, as well as interfaces to legacy and third-party systems. It includes: Version Management tracks all design sessions and allows release engineers to identify, track, group, deploy or roll-back changes from development to quality assurance (QA), QA to staging, and staging to production. Version management is a metadata equivalent of a source-code versioning system. Data Transformer facilitates data exchange across environments and seamlessly integrates data exchange within the workflow. 5

6 OneShield, Inc. delivers core business software solutions to the global P&C Insurance industry. Our suite of products includes enterprise-class policy management, billing, rating, product configuration, and business intelligence and analytic solutions that leverage a tool-based open architecture and single data model platform to help you transform your business. OneShield Insurance Software automates and simplifies the complexities of core systems with targeted solutions, collaborative implementations, and rapid upgrades to lower your total cost of ownership. OneShield, Inc. has a combined 44 lines of business in production across commercial, personal and specialty markets. To learn more about how we can help your insurance business succeed, visit OneShield Global OneShield Corporate Office 62 Forest St Marlborough, MA United States info@oneshield.com OneShield Australia Level Market Street Sydney NSW 2000 Australia infoau@oneshield.com OneShield India Pvt Ltd Unit 401, 402, 4th floor, Tower A, Unitech Cyber Park Sector 39 Gurgaon, Haryana Pin India hrindia@oneshield.com OneShield Canada infoca@oneshield.com OneShield United Kingdom infouk@oneshield.com OneShield, Inc. All rights reserved.