Gigya Pricing Proposal

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1 Gigya Pricing Proposal Gigya provides websites and apps with a complete social infrastructure that creates immersive social experiences for users, and provides unparalleled customer insights for businesses. Gigya equips leading businesses of all industries and sizes with a comprehensive solution to socialize their online properties. Our technology enables complete user management with User Management 360, increases traffic and time spent on-site via Social Plugins and, and transforms marketing by leveraging permission-based social identity data. Gigya works with more than 600 enterprises, including 44% of the Comscore top 100 U.S. web properties, and reaches more than one billion users per month. Our platform extracts the real value from social networks, empowering online businesses to attract, engage, and understand users like never before. Gigya s Social Platform: User Management 360 An end-to-end user management solution that makes it easy to enable social login, quickly build registration workflows, store rich user data, and completely manage your user base in the cloud. Social Plugins Make your site social with a comprehensive suite of social plugins that bring friends into the site experience, increase interactions, and pull visitors deeper into your site. Incentivize behaviors that benefit your business by rewarding users for valuable actions, and enabling users to compete against their real friends in an engaging, gamified environment. Social Analytics Analyze social activity across your entire site to identify influential users, optimize user engagement, and track social ROI. Services & Support Leverage our team of social experts who will work with you to design and optimize every aspect of site performance, guide implementation efforts, and provide on-going 24/7 support during and after deployment GIGYA ALL RIGHTS RESERVED. CONTACT: or Page 1

2 Annual Pricing Member: Sandusky Newspaper Group Account Executive: David Quinn Date: 1/20/2014 Description: Price List Proposal Expiration: 2/28/2014 Product Product Selection Annual Fees (USD) User Management 360 Social Login YES $19,500 Registration-as-a-Service (RaaS) YES $19,500 Identity Storage YES - # of User Records 10,000 $1,200 Identity Access YES $5,000 Single Sign-On NEXUS Partner Integration YES $5,000 Social Plugins Share Reactions Comments Activity Feed Additional Services Premium Social Strategy Consulting SocialPrivacy -Certification YES INCLUDED Mobile Support for ios & Android Platforms YES $5,000 Social Analytics Reporting including irank YES $5,000 Implementation Fee YES $5,000 Total (List Pricing) $65,200 Total (Sandusky Newspaper Group Pricing) $33,000 Which will be divided into two parts: Services Fee $28,000 One-time Implementation Fee $5,000 1) Quarterly Payments 2) Enterprise-wide license for all sites 3) Additional storage for $6,000 per 100,000 records 4) 3 additional months for 15 month license for February agreement Note: Your renewal will be based on the $28,000 number GIGYA ALL RIGHTS RESERVED. CONTACT: or Page 2

3 User Management 360 User Management 360 is a complete solution for managing a new generation of user data that encompasses social identity data, social graph connections, behavior data, and traditional profile data. It is comprised of a comprehensive set of products that include Social Login, Registration-as-a-Service, Identity Storage, Identity Access, and Single Sign-On. Together, these products offer an end-to-end user management solution that can power every piece of your user management requirements from registration flows to password validation to profile updates. User Management 360 Products Social Login Social Login lets users to authenticate on your site or in your app using a social network identity from Facebook, Twitter, LinkedIn, Google+, and more than 25 additional identity providers. Registration-as-a-Service (RaaS) RaaS offers a complete toolset for building and managing registration and profile management workflows across your web and mobile properties. Identity Storage - Identity Storage is a cloud-hosted database designed to seamlessly store all social user data as well as traditional profile information, with the ability to store an unlimited number of fields including behavior and interest data. Identity Access - Identity Access is a set of tools that makes it easy for your team to view full user profiles, edit and delete data, as well as search, target, and export unlimited segments of your user database using any combination of stored fields. Single Sign-On (SSO) - Single Sign-On (SSO) is a turnkey authentication solution that syncs a user s login state across multiple web properties. SSO enables your business to unify and share user data and site activity across multiple brands, web domains, and additional online entities. NEXUS Integration - Partnerships and an open API that allow you to connect Gigya s User Management 360 to the powerful marketing tools you use on a daily basis GIGYA ALL RIGHTS RESERVED. CONTACT: or Page 3

4 Social Plugins Gigya s Social Plugins are fully integrated with major social networks, and bring a user s social graph into your site or app, so you can offer a truly personalized and engaging experience. Social Plugins for comments, ratings and reviews, live chat, and real time feeds are all designed to work together and seamlessly integrate with Social Login,, and other interactive features on your site. Social Plugins: Share Plugins - Gigya s variety of Share Plugins make it easier than ever for users to syndicate your site s content to social networks, and drive high quality social traffic to your site. Gigya s innovative and dynamic approach to sharing gets users sharing the right content at the right moments, and keeps users on your site. Comments - The Comments Plugin lets users easily add comments to any piece of content on your site. Users can simply login with a preferred social network, site credentials, or even as a guest to post comments to both your site and social networks with one click. Comments are SEO friendly, and help drive social referral traffic when syndicated to social network feeds. Ratings & Reviews - The Ratings & Reviews Plugin gives users an easy way to post feedback and rate content or products across your site. Users can simply login with a preferred social network or site credentials to post reviews to both your site and social networks. Reviews are SEO friendly, and help drive social referral traffic to your site. Activity Feed The Activity Feed Plugin displays your site s most recent activity, showcasing both social graph and site community activity in real time. It is fully integrated with Gigya s Social Plugins, allowing for easy updates to the feed when users share, comment, review, and earn badges on your site. Additional activity like watching videos, purchasing items, and reading articles can also easily be integrated with a simple API call. Social Live Chat - The Social Live Chat Plugin lets users chat and share activities with their friends and your site s larger community in real-time. Users can participate by logging in with their preferred social network, broadcasting messages to social networks to encourage friends to join the conversation GIGYA ALL RIGHTS RESERVED. CONTACT: or Page 4

5 Build user loyalty by incentivizing users with points, badges, and special offers for performing positive actions on your site. offers a variety of plug-and-play and fully customizable plugins that make it easy to reward and notify users, drive desired behaviors, and promote friendly competition throughout your site s community. All Plugins are fully integrated with Gigya s entire product suite and Social Analytics. Includes: Game Mechanics - Setting up game mechanics on your site is easy with Gigya s comprehensive dashboard. Within the dashboard, you can easily create new challenges, assign points to various site actions, upload achievements, define new levels, and more all without involving your developers. Plugins comes with a variety of plugins that include an achievements showcase, activity feed, leaderboard, and real-time notifications. With Gigya, you have the option to quickly implement these ready-made plugins, or customize your own interface to match the look-and-feel of your brand. All Plugins are fully integrated with social networks, and are designed to optimize user engagement and retention. API Gigya provides comprehensive and flexible APIs to reward users for interacting with both Gigya s Social Plugins and other elements of your site. APIs also provide a complete view of user behavior from reporting actions, to getting user gamification stats, to leaderboard data. Analytics - reports provide insight into key metrics such as top users, daily activities and users by achievement or level. All reports are integrated with Gigya s Social Analytics, and provide comprehensive gamification reporting across your entire site. reports can be accessed via an easy to use dashboard or via API, and can easily be integrated into an existing analytics solution such as Omniture, Google Analytics, Webtrends, and other platforms GIGYA ALL RIGHTS RESERVED. CONTACT: or Page 5

6 Social Analytics Gigya s Social Analytics provide key insight into user registration and login, syndication, engagement, gamification, and top advocates on your site. Within the Social Analytics dashboard, you can access over 20 reports that offer metrics on your users social and on-site activity. Such reports pull data from all social networks and identity providers to deliver visual insights on social engagement, word-of-mouth traffic, and user behaviors. Social Analytics Features irank Gigya s influencer reporting dashboard, irank, determines top influencers by finding users who have the most friends/followers, share the most, and drive the most engagement throughout your site. irank can be used to determine which types of users are generating social buzz, and optimize your site for higher levels of activity. irank reports display user profile photos, names, addresses, and score. Reports can be exported quickly as a CSV so your marketing team can easily target and reward top performers. Analytics Integration Social Analytics can be integrated with existing analytics providers such as Google Analytics, Webtrends, and Omniture. Such integrations provide comprehensive analytics across your entire site, and give insight into key metrics on social ROI and site traffic GIGYA ALL RIGHTS RESERVED. CONTACT: or Page 6

7 Support & Services Leverage the industry s best social and gamification experts. We have built our client service team as the largest in our organization, so all of our clients can have access to 24 hour support, enterprise-class services and account management, dedicated and experienced consulting, professional design services, full technical documentation and more. Services Team Every Gigya customer is assigned a three person success team Client Services Manager, Client Services Engineer, and Expert UI Designer to guide you through implementation and ensure that your website or mobile app has an optimal user experience. Services Team Learn how to navigate the Gigya Dashboard and analyze the huge amount of user information that is available as a result of integrating products like Social Login, Comments, and. Services Get started on the right track by working with our gamification experts to build a successful game architecture and design a gamification system that is complementary to your user experience and business goals. Implementation Services Implement with confidence by taking advantage of our dedicated services team, QA reviews, extensive technical documentation, and 24/7 support. Premium Services Performance Optimization Work with one of our social strategy experts to define, track, and optimize your implementation in alignment with the metrics that drive your business. Premium Data Services Learn how to make the most of your data. Our professional data services team will work with you to identify insights from acquired social data, and turn those insights into action. Premium Services Let our gamification experts map out a meaningful gamification strategy and completely design a gamification program that will amplify valued user actions. Implementation Services Implement with confidence by taking advantage of our dedicated services team, QA reviews, extensive technical documentation, and 24/7 support. SocialPrivacy Certification Websites and mobile applications that offer users the ability to register or login with a social network can now show that consumer data is handled responsibly by displaying the SocialPrivacy Certification Seal. SocialPrivacy Certification offers the following benefits: Trusted and loyal relationships with customers 15% increase in registration and login conversions 3rd party auditing and assurance 15% Increase in Social Login Conversions *Based on testing conducted by Gigya in August-October GIGYA ALL RIGHTS RESERVED. CONTACT: or Page 7

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