Director, Clinical Analytics Loyola University Health System Maywood, Illinois

Transcription

1 Director, Clinical Analytics Loyola University Health System Maywood, Illinois Position Specification October 2015

2 Summary Loyola University Health System (LUHS) is seeking a Director to play a major leadership role in the arena of Clinical Analytics. Under the leadership of Dr. William Barron, the Chief Quality and Patient Safety Officer, and in partnership with the Administrative Director of Quality and Patient Safety, senior management, and administrative and clinical leadership, the Director is responsible for providing strategic and operational direction related to all areas of Clinical Analytics on a system-wide basis. S/he will serve as a key member of the management team within the Center for Clinical Effectiveness and will assist in strategic planning, setting priorities, goals, objectives, operationalizing objectives, and operationalizing tactical analytic efforts required to ensure the delivery of world class healthcare throughout LUHS. The Opportunity The Director of Clinical Analytics is charged with the design, development, and implementation of a comprehensive, state of the art clinical analytics program at LUHS. S/he will provide leadership for all areas pertaining to the collection and dissemination of clinical data and will be responsible for the implementation of an organizational educational program centered on the collation, utilization, and optimization of clinical analytics. The Director will partner with Information Technology, Financial, Operational Quality and Patient Safety, and Risk Management leaders to ensure the achievement of shared goals and objectives. The Organization The people of Loyola promise patients that we go beyond the illness to treat the whole person. Loyola University Health System Mission Statement LUHS is comprised of a comprehensive Academic Medical Center - Loyola University Medical Center (LUMC), Loyola Gottlieb Memorial Hospital, a community hospital located in nearby Melrose Park, and over 30 suburban satellite locations. It boasts the largest NICU in the state of Illinois and has level 1 trauma status. With 775 faculty and 638 residents and fellows, LUHS has a strong tradition of providing high-quality patient care. Grounded in Jesuit traditions, they seek to provide the best patient care through three mission areas: excellence in clinical service, education of tomorrow s healthcare leaders, and research that improves human health in our communities and around the globe. In 2011, LUHS selected Larry M. Goldberg as its new President and Chief Executive Officer. Formerly, the Chief Executive Officer at Vanderbilt University Hospital, he brings a plethora of experience to LUHS, most notably as a veteran of academic medicine and strategic business leadership. U.S. News and World Report magazine has for the eighth year in a row, ranked Loyola University Hospital as one of the top 50 hospitals nationwide for heart and heart surgery (29 th ). It was also ranked within the top 50 hospitals for ear, nose, and throat (43 rd ), urology (44 th ), neurology, and neurosurgery (45 th ). These prestigious honors place Loyola University Hospital among an elite group of hospitals that provides the highest caliber of care for some of the nation s sickest patients. Rankings are based upon reputation, death rates, patient safety, and care related factors. In addition to these nationally ranked programs, LUHS also provides transplant programs for heart, lung, kidney, liver, and bone marrow. Culturally, the organization is committed to excellence, service, and compassionate care giving. Quality and Safety are longstanding top priorities for Trinity Health. In order to fulfill its mission, the leadership fosters an environment that encourages innovation, embraces diversity, respects life, and values human 2

3 dignity. As part of its core value system, LUHS also treats the human spirit. For more details, please visit Since 2012, LUHS has been a member of Trinity Health, one of the largest Catholic health care systems and the 12 th largest health system in the United States. Trinity Health was formed in 2000, when Holy Cross Health System merged with Mercy Health Services in a singular mission. Recently, the consolidation of Trinity Health and Catholic Health East has created one of the largest multi-institutional Catholic health care delivery systems in the nation. It serves people and communities in 21 states from coast to coast with 82 hospitals, 89 continuing care facilities and home health and hospice programs that provide nearly 2.8 million visits annually. It was formed in May 2013, when Trinity Health and Catholic Health East closed their consolidation to strengthen their shared mission, increase excellence in care and advance transformative efforts with their unified voice. With annual operating revenues of about $13.3 billion and assets of about $19.3 billion, the new organization returns almost $1 billion to its communities annually in the form of charity care and other community benefit programs. It employs more than 87,000 people, including 4,100 employed physicians. The consolidated ministry is committed to those who are poor and underserved in its communities and is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments and the largest not-for-profit provider of home health care services ranked by number of visits in the nation, as well as the nation s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of programs. For more information, visit either or 3

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6 The Position The Director of Clinical Analytics is responsible for providing leadership at a system level and is expected to direct all aspects of Clinical Analytics activities in partnership with the Chief Quality Officer, Administrative Director of Quality and Patient Safety, and leaders in the Information Technology and Finance departments. The Director will drive the organization to become data driven and enhance the analytic capability of LUHS, which is necessary to provide world class care to all patients. Scope of the Director Position: Leads, develops, directs and evaluates the LUHS quality and patient safety data measurement and analysis program to ensure that data are acquired and used efficiently, actively, and effectively to advance quality and patient safety throughout the organization. Leads and manages efforts throughout LUHS to enhance the strategic use of data and the understanding of analytic tools from the end user s perspective. Fosters development of systems and skills necessary for clinical and administrative leaders to use data effectively in their quality improvement efforts. This will include an active instructional role in the use of data in quality improvement for Loyola leaders and staff. Actively represents LUHS in the Business Intelligence Group. Collaborates with leadership of IT and Financial decision support to optimize processes related to acquisition, management, and use of data for quality improvement. Ensures that LUHS databases and information systems related to quality, safety, and service provide data that are easily available, timely, valid, actionable and appropriately utilized to support innovation in clinical care, service, and resource utilization. This will include playing a major leadership role in the implementation and use of a system-wide business intelligence tool that will be utilized to deliver data and information regarding quality, safety, efficiency, patient experience, access and finance. Is actively involved in collaboration with Information Technology and Finance in the planning, management, and reporting from the system database that houses information related to clinical quality, service and resource utilization, e.g. EPIC Clarity, to ensure the highest standards of quality are applied to the data used in performance improvement activities across LUHS. Designs and continuously improves processes to identify, collect, manage and submit data as required by regulatory and accrediting agencies. Engages and collaborates with LUHS senior leadership to create and maintain balanced quality dashboards that convey status and direction of key metrics for LUHS, LUMC, Gottlieb Memorial Hospital and all service lines, clinical units, programs and ambulatory care sites. Presents quality metrics to the LUMC Quality and Patient Safety Committee and other committees within the organization. Supervises, directs and mentors programmer / analyst positions within the Center of Clinical Effectiveness. Identifies, establishes, and implements the use of benchmarks to compare LUHS clinical and business performance system-wide with those of best practice organizations. Serves as a lead contact with University Health System Consortium (UHC) for quality and patient safety related activities. 6

7 Ensures that information gained is translatable to internal leaders, as appropriate. The Candidate The candidate for this position will be a mission driven and highly experienced clinical analytics expert. S/he will bring significant experience and knowledge to the position, having already demonstrated success operating in a similar role. Academic healthcare experience would be optimal, but working within healthcare technology in a vendor setting or another provider organization would also be welcomed. The Director of Clinical Analytics will be an effective leader and key contributor whose skill set and experience is aligned with working in a highly matrixed and sometimes ambiguous environment. Being Masters prepared in a related field is essential, and some formal training or exposure to LEAN / Six Sigma methodologies is preferred. Most important is the desire to become part of an organization and department poised for major change and whose vision is to be a world class leader in the delivery of high quality patient care. Other personal attributes include: The poise and sophistication to operate as a respected leader within the Department of Clinical Effectiveness and in forums throughout LUHS. Presenting as thoughtful, knowledgeable and highly credible in the clinical analytics arena. The desire and commitment to become part of a high performing, collaborative team whose shared mission is the provision of measurably world class healthcare at LUHS. Being comfortable working as a team member who, under Dr. Barron s leadership, will lead the charge for cultural transformation in quality and patient safety. S/he will be a skilled communicator who is adept at overcoming perceived barriers to achieve defined goals and objectives. The ability to support and partner with senior management, physician leadership, and other clinical leaders to drive Quality and Patient Safety initiatives through the utilization of validated and reliable data. A comprehensive understanding of the changing landscape as it relates to reimbursement strategies, especially those linking clinical analytics and the reporting on quality metrics to increased revenue streams. The ability to deliver meaningful, valid, timely, reliable, readily accessible, understandable and actionable data that can drive organizational transformation. Being a resource as both an educator and mentor to a diverse audience within LUHS and being adept at translating data, so that it comes to life for employees, especially those working on the front lines. A high level of Emotional Intelligence. Being highly skilled at building relationships and gaining buy in through engagement, listening, and possessing a transparent communication style. The ability to foster an atmosphere of respect, trust, and aligned commitment to organizational goals consistent with the Jesuit mission of LUHS. Working collaboratively with peers and others at the LUHS and all of its affiliated organizations. 7

8 The ability to manage conflicting priorities and adapt to changing demands in a complex academic setting. Being a skilled facilitator who understands the nuances of serving many masters in a complex and matrixed environment. Critical Success Factors The Director will: Partner with the Chief Quality and Patient Safety Officer and Administrative Director of Quality and Patient Safety to drive a vision of measurable world class healthcare, employing an innovative approach around clinical analytics to ensure that the necessary cultural transformation and organizational skills are instituted and established throughout LUHS. This includes working with constituents from Trinity Health and the LUHS senior leadership team, as well as operational and clinical leadership throughout LUHS. Establish a robust team of analytics specialists that possess a comprehensive understanding of data at a granular level and that can effectively translate the importance of reviewed and reliable data streams to clinicians and executives across LUHS. Develop solid working relationships with IT, financial and operational leadership to help create and utilize a system-wide data warehouse. Assume the role of clinical analytics ambassador at LUHS and become the go to expert on a system wide basis. Lead and manage a significant automation data initiative that will utilize various reporting tools and technologies to maximize the efficiency of data collection, management, analysis and distribution. The Community Loyola Medical Center and Gottlieb Memorial Hospital are located ten miles west of downtown Chicago. Chicago is renowned for many things; its size (almost 3,000,000 residents), its cultural diversity, which spans almost 100 designated neighborhood areas and its 26 miles of beautiful lakefront. It is estimated that there are over 7,000 restaurants and almost 400 theaters and art galleries combined. As architecturally diverse as it is culturally, it enjoys a national reputation for being a sports town, is famed for its jazz and blues music, and currently boasts some of the most accomplished chefs in the nation. A multicultural city that thrives on the diversity of its neighborhoods, Chicago embodies the values of America s heartland - integrity, hard work and community that reflects the ideals in the social fabric of its ethnic history. Today, Chicago is a leader in reforming public schools, enhancing public safety and security initiatives that provide affordable housing in attractive and economically sound communities, ensuring accessibility for all, and fostering social, economic and environmental sustainability. Compensation A compensation package will be constructed commensurate with the background and experience of the selected candidate and includes a comprehensive benefits program. Most significant is the opportunity to assume a key leadership role in a thriving organization renowned for its delivery of high quality 8

9 patient care and its compassionate approach to treating the patient in a holistic manner, one that is consistent with Jesuit philosophy and values. For More Information We appreciate all referrals. Interested parties please send resume and cover letter to LUHSDirClinicalAnalytics2146@ZurickDavis.com. For additional questions please contact Ellen Mahoney at or ellen.mahoney@zurickdavis.com or Annette Cooke at acooke@zurickdavis.com. All contact with our office will remain confidential. Loyola University Health System is an Equal Opportunity Employer 9