Who s Who in the NHS in Yorkshire and Humber Monday 23 March 2015
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- Nigel Wilkins
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1 Wh s Wh in the NHS in Yrkshire and Humber Mnday 23 March Prgramme frm the day Welcme and intrductin: Olivia Butterwrth, Head f Public and Patient Engagement NHSE and Judy Rbinsn, CEO Invlve Yrkshire & Humber Tp 3 issues that keep yu awake at night Hw the VCS cntributes t health & wellbeing Sue White, CEO Vluntary Actin Sheffield Tny Dylak, CEO Ryds Cmmunity Assciatin, Bradfrd Helen Jnes, CEO Leeds Gypsy and Traveller Exchange NHS new rles in Yrkshire and Humber Mira Dumma, Directr f Cmmissining Operatins (Yrkshire and Humber) Alisn Knwles, Lcality Directr Suth Yrkshire Brian Hughes, Lcality Directr West Yrkshire Julie Warren, Lcality Directr Nrth Yrkshire and Humber Discussin f key themes Keeping the cnversatin ging: next steps 2. Intrductin Olivia Butterwrth - just at a time when VCS is needed/being sught ut by partners like NHS, supprt and infrastructure are disappearing - there is a need fr shared language - better recgnitin f VCS quality; they are ften seen as cheap ptin yet many VCS rganisatins are nt cvering csts - impact f interventins culd be significant if scaled up, but ften VCS rganisatins are just funded fr little bits - there is an nging bsessin with innvatin; time and resurces are being spent reinventing the wheel - there is a danger f vlunteer fatigue, due t an increasing demand fr vlunteers; this needs prper investment - vlunteering happens in every sectr and we need t jin these cnversatins up - three key issues are mney, trust and relatinships - there is a three year funding rhetric but the gvernment nly apprves budget annually: nt cmpatible ways f wrking - awareness needed f impacts n NHS f welfare refrms Judy Rbinsn 1
2 Wh s Wh in the NHS in Yrkshire and Humber Mnday 23 March we need t create strnger partnerships - a psitive mentin fr VCS in NHS 5 year frward plan - imprtance and impact f inequalities such as the nrth-suth divide; there is a ten year difference in life expectancy between a baby brn in pr nrth versus the rich suth Karen Weaver nted the cmplexity f the system; crss bundaries, different agencies and gegraphies make it very demanding t run. Richard Jacksn als questined the feasibility f lcally munting a challenge t plicy, fr example welfare refrms; all agencies trying this knw it isn t wrking but feeling pwerless t make a change. 3. Hw the VCS cntributes t health and wellbeing Sue White Vluntary Actin Sheffield Referring t Sheffield VCS; 3500 and many mre infrmal under the radar 1. Brkerage: nly need t cme t us, nt find the 3500 rganisatins individually 2. Building capacity and helping VCS rganisatins t be cntract ready Sue mentined Andy Haldane frm the Bank f England s reprt which described the ecnmic impact f vlunteering as 50 billin per year. 3. Sharing best practice Tny Dylak Ryds Cmmunity Assciatin Bradfrd 1. Advice n welfare and debt in cmmunities. Ryds was funded by public health t d this, helping patients wh are ill because f debt 2. Mney Buddies wrking with repeat clients wh struggle t manage. Als nw lking at intrducing tw Health Buddies schemes Tny related the prblem f a lack f engagement with peple affected by health inequalities 3. CCG/public health/cmmunity reps partnership, creating a netwrk lking at health issues What abut setting up ur wn GP practice? There is a GP interested in prving it can be dne differently by engaging with peple better: they are nt hard t reach but easy t ignre Helen Jnes Leeds Gypsy and Traveller Exchange 1. In rder t have lcal influence, we ve had t have natinal presence 2. Prject tracking health and wellbeing f Gypsy and Traveller cmmunity ver years #healthnthemargins Health inequalities csting us 70 billin; 61% f us are nt health literate. Evidence f health inequality as the life expectancy f Gypsy and travellers in Leeds is just 50 years. Funds shuld be 2
3 Wh s Wh in the NHS in Yrkshire and Humber Mnday 23 March 2015 spent at the margins since they are nt trickling dwn t the margins; e.g. Gypsy and Traveller, sex wrkers, asylum seekers, migrant cmmunity etc. 3. Running three year asset-based cmmunity prject funded by Lankelly Chase 50% f Gypsy and Travellers are ding 50+ hurs f family care. The issue f parcelling health giving activities as services misses all the imprtance f wellbeing. It isn t imprtant which sectr administers services; the imprtance is wh is best placed t meet the need. 4. NHS New Rles in Yrkshire and Humber Mira Dumma, Directr f Cmmissining Operatins, Yrkshire and Humber Wrks with 23 CCGs in Yrkshire and Humber. NHS England receives funding frm the Department f Health wh decides hw much allcated ut. Our jb is t ensure CCGs are using the mney t best effect fr their ppulatin; addressing health equalities as well as just health. We d planning care and specialist services, CCGs d all stuff in the middle sandwich filling ; jining it all up making sure all three layers wrk tgether and als ensuring sustainability f secndary care services, e.g. hspitals, while delivering pririty. There are gegraphical issues arund equality f access. Patients are mre likely t get a service if they live near t it e.g. thse living in a city such as Leeds are mre likely t be able t get services than thse in mre rural areas. Call fr rganisatins t think abut the service they deliver, rather than fcus n structure f rganisatin, as well as a system change fr NHS and VCS. Issue f where VCS culd successfully mve/deliver services ut f hspitals int cmmunities, hspital cnsultants can becme wrried and claim yu ll lse yur hspital because that s where their jbs are based, which in turn makes the cmmissiners wrried: need t cnvince peple it s nt abut the hspital buildings, it s abut the services being delivered. Q. Andy Burnham said health services shuld be devised by lcal authrities, what is yur pinin n this? A. Many health services are nt delivered within LA bundaries, e.g. Leeds OK, Kirklees nt. LAs als need t engage t ensure n gaps. After the electin there will be lts f cnsultatins shuld watch ut fr these and engage! 50% f peple wh visit their GP g fr reasns stemming frm lw level mental health issues. Parity f esteem: mental/physical health debate. It we gt mental health right, we wuld free up lads f capacity in ther areas s it wuld pay fr itself. Olivia Butterwrth added that the Save Our NHS campaign was preventing sensible dialgue arund changing services. 3
4 Wh s Wh in the NHS in Yrkshire and Humber Mnday 23 March 2015 Grup Discussin Helen Rbinsn (Invlve cmms) asked grup hw they fund was best way t cmmunicate health messages with service users? One-t-ne and face-t-face still best methds VCS can deliver n this, but first t g Cnsultatin and surveys mentined Karen Weaver survey design and wrking f questins is key in ne library survey, Q: hw d yu lk after yur health? Tick bxes As. When asked hw they lk after their health, almst everyne ticks healthy eating as answer, even when this clearly isn t the case. Gd survey design vital. Can t take survey results as gspel The issue is nt cnsultatin; it s invlvement. We need t d a survey, use Twitter and then engage with grups wh dn t usually engage with thse channels. The survey wuld have t be well thught ut, prperly designed t ask all the right questins Imprve educatin abut cmplex services access nt just GP r hspital, als drp in centre If we culd get 7 patients hme per day then there wuld be a saving f 7millin saving. Fr certain patients - ld peple, bereaved, self-neglect issues are scial r emtinal rather than physical. Prblem f successin planning, especially in rural areas. Peple running cmmunity centres, halls and services nw ageing themselves and becming the peple wh wuld be in need f their services but there is nbdy t replace them. Prblem f putting a business case tgether. E.g. prisn vlunteering prject csts 100k, saves 3millin but getting funding difficult. Evidencing VCS value still an issue. Judy Rbinsn infrastructure handles the bureaucracy and passes funding t lcal rganisatins t deliver Issue f perceptin f VCS as it s s diverse; lack f shared language 3 pints funding divvied ut, VCS needs t link with all 3: HWB CCG Planning lcal system resilience planning Disprprtinate weight f reprting and mnitring n smaller grups fr tiny amunts, big rganisatins subject t less scrutiny fr larger amunts. Partnership with Higher Educatin Als public health trainees free help fr thse wanting practice LAs and CCGs need t be bigger and blder in what they ask f VCS Need t address prblem f sectr plitics impacting n crss-sectr partnerships success Hw is/can reginal infrastructure be used? Bringing CVSs with CCGs and identifying levels f cnversatins and key rganisatins t have that cnversatin. Nt necessary fr them t be part f cnversatin. Clarity frm CCGs abut what they reprt t cmmissin frward planning. Opprtunity t wrk with VCS t get cmmunicatins right during transitin perid. In Calderdale the Cmmunity Fundatin dishes ut CCG funds. Als Calderdale is lking at building cmmunity structures t enable cmmunity led service delivery. 4
5 Wh s Wh in the NHS in Yrkshire and Humber Mnday 23 March 2015 Imprtance f rle vluntary sectr can play pulling in resurces frm places public sectr can t access e.g. lttery funding. Lbbying rle f VCS cmmunicatin campaign imprtant where public sectr hands are tied Reginal Vices will be hsting case studies n their website RE grants, callut fr input and will then share results Build n effective patient/public invlvement t braden t thse wh aren t heard; use f strytelling Lk at hw VCS services are resurced in scial prescribing mdels such as scial impact bnds etc. Ask LAs hw much f Better Care Fund is being spent in vluntary sectr Bring LAs, NHS England, CCGs tgether and then see what can be dne with the funds Hw d we knw the prprtin f CCG spend n acute, VCS r cmmunity services? Knwing might help t build trust RE hspital clsures Vlunteering; have tw way with cmmissiners invlving ften nt-heard grups Assure CCGs are wrking with vluntary/cmmunity sectr One cnversatin if pssible where multi CCGs/LAs exist Identify areas where third sectr and NHS can wrk tgether best and take the lead n different aspects Need t take a lng term view f funding as time is lst t tender/prcure inequalities HWBs/elective members Create a strategic view f what it is we are here t d: plan t be part f slutin and pssibly fund it in rder t achieve lngevity Third sectr shuld be practive and pen, lbbying r campaigning lcal plitical (unified) issues Clinically driven: NICE guidance Mental health is harder t define, price and priritise: scial mdel f health shuld recgnise the persn as a whle Cmmunity prescribing Value what wrks in third sectr; acknwledge and recgnise what is already psitive Scial return n cst (value and cst): direct csts versus direct benefits Decide wh can help but shuld als cnsider cst f nt-ding 5
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