Gartner Sourcing & Strategic Vendor Relationships Summit 2016

Transcription

1 EARLY-BIRD DISCOUNT Save $325 by July 22 Gartner Sourcing & Strategic Vendor Relationships Summit 2016 September Grapevine, TX (Dallas area) gartner.com/us/sourcing Transforming Sourcing: Accelerating Performance, Agility and Innovation Key benefits Create bimodal sourcing strategies Build agility into contracts Optimize costs in provider relationships Measure vendor performance Mitigate critical vendor risks Manage cloud vendors Drive innovation with providers 1 Gartner Sourcing & Strategic Vendor Relationships Summit 2016

2 Transforming Sourcing: Accelerating Performance, Agility and Innovation Deliver more business value with every sourcing decision Sourcing and vendor management leaders face challenges on two fronts. They must manage the life cycle for efficient and reliable sourcing services while helping the business meet its nearly real-time demands for new and often transformative services all while managing sourcing risks. Gartner Sourcing & Strategic Vendor Relationships Summit 2016 addresses how sourcing can enable IT and the business to become bimodal. The summit gives sourcing, vendor management and contract management leaders insight into the rapidly changing IT services marketplace, plus new strategies and practical how-to s on driving better pricing, performance, innovation and ultimately value from sourcing decisions. What s new for 2016 New research on: The opportunities and disrupters impacting the future of sourcing Rapid vendor evaluation and selection Driving innovation from the major vendors Disruptive trends impacting vendor management Preparing for the impact of the Internet of Things Risks and rewards of hybrid infrastructure Smart machines and robotic process automation Public cloud security Identifying and managing niche providers Identifying cost optimization strategies in existing deals Plus: New Gartner Magic Quadrant presentations to help you evaluate which IT services providers will best meet your needs Who should attend Chief sourcing officers/heads of outsourcing Sourcing managers/executives Vendor managers Contract managers Procurement managers Global sourcing managers Applications leaders Infrastructure and operations leaders NEW! Program for Senior Sourcing Executives Created exclusively for the most senior and experienced sourcing executives, this new program is a unique opportunity to engage with Gartner analysts and peers in advanced-level presentations, discussions and networking sessions. The program focuses on: Aligning sourcing, technology and business strategy to enable growth and innovation Building your personal brand and unleashing your value Taming the complexity and increasing the value of your strategic vendor ecosystems Availability is limited and registration is required. I love coming to this event. The quality of information is relevant and can be used immediately upon returning to the office... the access to experts [and] networking with peers... is excellent. Phyllis Lindley, Manager, Vendor Management & Procurement, SchoolsFirst Federal Credit Union Table of contents 4 Keynote sessions 5 Meet the analysts 6 Plan your experience 8 Agenda at a Glance 11 Solution Showcase 12 Registration and pricing Ken McGee, and Gartner Fellow 2 Gartner Sourcing & Strategic Vendor Relationships Summit 2016 Visit gartner.com/us/sourcing or call for updates and to register! 3

3 Keynotes Meet the analysts Guest keynotes Harnessing Innovation: Turning Raw Ideas Into Powerful Results Josh Linkner Tech Entrepreneur and Best-Selling Author Josh Linkner gives a fresh perspective on unleashing creativity in your enterprise. His inspiring presentation offers best practices from the world s most innovative companies, along with practical tools that can be used immediately to increase creative output, harness your most powerful ideas and deliver bottom-line results. David Edward Ackerman Christopher Ambrose and Conference Chair Daniel Barros Neil Barton Linda R. Cohen Claudio Da Rold and Distinguished Analyst Kris Doering David Groombridge Jay Heiser Helen Huntley Ruby Jivan Frances Karamouzis and Distinguished Analyst Jim Longwood William Maurer Ken McGee and Gartner Fellow Leigh McMullen DD Mishra Sid Nag Mark D. Ray Frank Ridder JoAnn Rosenberger Alex Soejarto Joanne Spencer Gayla Sullivan Patrick J. Sullivan Cathy Tornbohm Gilbert van der Heiden Organizing for the Day After Tomorrow Peter Hinssen Acclaimed Author, Entrepreneur and Expert on Disruptive Innovation We spend most of our lives thinking about today. We d like to spend more time on tomorrow. And then there is the day after tomorrow, the place where new ideas, business models, radically new technologies or concepts could change our business canvas forever. Peter Hinssen talks about how you can organize for the day after tomorrow and the implications this will have on how you procure technologies, source partners and think about investments and value creation. Gartner keynotes Opening Keynote: The Digital Future Is Now Transforming Sourcing to Accelerate Agility, Innovation and Performance Ruby Jivan IT and business services are rapidly transforming, which puts pressure on sourcing leaders to understand and embrace how technology innovation is changing the way business is done. Sourcing leaders can t just respond they must take a leading role in working with business, IT and service providers to accelerate agility and innovation through new techniques. This session looks at the most important technology and services trends and provides direction to sourcing leaders on strategic imperatives. Frank Ridder You Have Three More IT Revolutions Remaining In Your Career Ken McGee and Gartner Fellow 4 Three IT revolutions are starting to unfold that will have significant impact on all industries and on your career: the automation of jobs, digital business and knowledge-based economies. This keynote examines the challenges that these revolutions will present and how you can prepare for them. Gartner Sourcing & Strategic Vendor Relationships Summit 2016 Edward Arthur Weinstein Visit gartner.com/us/sourcing or call for updates and to register! 5

4 Plan your experience [Guest keynote speaker] Peter Hinssen was inspirational. One hour flew past. He really opened my mind to the changing world of technology. Gartner event attendee Agenda tracks Customize your agenda A. Sourcing Executives: Delivering Sustainable Sourcing Strategies for Business Agility Learn how to create sourcing strategies to support the delivery of innovation and differentiation while supporting the demands of running and optimizing the business efficiently. Gartner Events Navigator Gartner Events Navigator helps you organize, view and custom-create an agenda based on: B. Sourcing and Contract Managers: Establishing Provider Options and Contract Flexibility This track focuses on the need to select the right providers for the right services and build flexibility and agility into services contracts. Session descriptions Date and time Track Analyst/speaker profiles Key initiatives C. Vendor Managers: Optimizing Vendor Ecosystem Performance and Value Explore best practices and strategies for extracting greater value and innovation from an ecosystem of vendors, while reducing risk. Interact with analysts nalyst one-on-one A meetings* Complimentary consulting with two Gartner analysts of your choice Analyst-user roundtable discussions* Moderated by Gartner analysts for exchanging ideas and best practices with your peers Workshops* Small-scale and interactive; drill down on specific topics with a how-to focus *Space is limited and preregistration is required. Network with peers End-user case studies Learn about recent implementations firsthand, with an opportunity for Q&A with the executives leading the initiative Networking breakfasts Meet your peers to share ideas and best practices in an informal setting over breakfast Hospitality suites Hosted by Premier and Platinum exhibitors, these evening theme receptions are ideal for informal networking Solution Showcase receptions and special events D. Emerging Trends: Taking Advantage of a Changing Market This track focuses on the most disruptive technology and business changes impacting the market for IT and business process services. 6 Gartner Sourcing & Strategic Vendor Relationships Summit 2016 Visit gartner.com/us/sourcing or call for updates and to register! 7

5 Agenda at a Glance Highlighted sessions are part of the Program for Senior Sourcing Executives Agenda as of June 10, 2016, and subject to change Tuesday SEPT. 20 1:30 p.m. Registration 2:00 p.m. T1. Tutorial: Five Key Areas That Can Make or Break Your Outsourcing Deal David Edward Ackerman T2. Tutorial: Leveraging Onshore and Rural Sourcing Options Helen Huntley T3. Tutorial: Roles and Responsibilities What to Keep Versus Outsource? Kris Doering 3:15 p.m. T4. Tutorial: Developing Contingency Plans for Your Most Critical Vendors Luke Ellery T5. Tutorial: Use These Best Practices for Creating a Business-Innovation-Centric Outsourcing Contract William Maurer T6. Tutorial: The Comprehensive Framework for Effective Vendor Management Christopher Ambrose 4:45 p.m. T7. Tutorial: Preparing for Transition and Service Management When Outsourcing Kris Doering T8. Tutorial: How to Develop Effective IT Vendor Scorecards and Dashboards Edward Arthur Weinstein T9. Tutorial: Assessing and Maturing IT Vendor Management Joanne Spencer Wednesday SEPTEMBER 21 7:00 a.m. Registration and Breakfast 8:00 a.m. FF1. Sixty Seconds or Bust: Summit Sponsor Snapshots Richard Mitchell 9:00 a.m. K1. Welcome and Gartner Keynote The Digital Future Is Now: Transforming Sourcing to Accelerate Agility, Innovation and Performance Ruby Jivan,, Gartner Research; Frank Ridder,, Gartner Research 10:30 a.m. K2. Guest Keynote Harnessing Innovation: Turning Raw Ideas Into Powerful Results Josh Linkner, Tech Entrepreneur and Best-Selling Author TRACKS A. Sourcing Executives: Delivering Sustainable Sourcing Strategies for Business Agility B. Sourcing and Contract Managers: Establishing Provider Options and Contract Flexibility C. Vendor Managers: Optimizing Ecosystem Performance and Value D. Emerging Trends: Taking Advantage of a Changing Market Workshops and Contract Negotiation Clinics* Analyst-User Roundtables* 11:45 a.m. A1. The Future of Sourcing: What Are the Biggest Opportunities and Disrupters? Frances Karamouzis 12:30 p.m. Attendee Lunch and Solution Showcase Dessert Reception B1. New Outsourcing Pricing Models How Bimodal IT Is Procured, Measured and Managed William Maurer C1. Vendor Management 2020 Maturing the Competency for Digital Business and Beyond Christopher Ambrose D1. Top Technology Trends What They Mean for Service Opportunities Now and in the Future Helen Huntley 2:15 p.m. A2. How to Source an Agile Development Project Gilbert van der Heiden 3:15 p.m. Solution Provider Sessions B2. Using DevOps Changes the Way You Buy Application Services Neil Barton C2. Closing the Innovation Gap With Major Vendors David Groombridge D2. Risk in the New World of Hybrid Infrastructure Sid Nag W1. Navigating Sourcing Decisions (Insourcing, Outsourcing, Hybrid Models) Linda R. Cohen (2:15 3:45 p.m.) W2. Driving Cost Optimization in Existing Sourcing Relationships David Edward Ackerman, Daniel Barros (2:15 3:45 p.m.) R1. Using Analytics for Competitive Advantage Alex Soejarto (2:00 3:00 p.m.) R2. How to Conduct Vendor Satisfaction Surveys Edward Arthur Weinstein (2:00 3:00 p.m.) 4:15 p.m. U1. Case Study: TBA B3. Cost Optimization Opportunities in Existing Application Services Agreements Kris Doering C3. Establishing Agile Vendor Management Edward Arthur Weinstein D3. How to Prepare for Increased Sourcing Complexity Due to the Internet of Things David Groombridge W3. How to Achieve Cloud-Based Outsourcing Deal Success Using Gartner s Best Practice Contract William Maurer, Sid Nag (4:15 5:45 p.m.) CNC1. Contract Negotiation Clinic: Use Gartner s S-M-A-R-T Methodology to Develop Your Sourcing Procurement 2020 Roadmap JoAnn Rosenberger (4:15 5:45 p.m.) R3. How to Optimally Balance Your Insourcing and Outsourcing Daniel Barros (4:00 5:00 p.m.) R4. Getting Suppliers to Play Nice Together Neil Barton (4:00 5:00 p.m.) 5:15 p.m. TTP1. To the Point: Best Practices to Maximize the Value Out of Your Staff Augmentation Deals Helen Huntley 5:45 p.m. Evening Reception TTP2. To the Point: Key Considerations When Contracting for Office 365 David Edward Ackerman TTP3. To the Point: Magic Quadrant for IT Vendor Risk Management Christopher Ambrose TTP4. To the Point: Adopt Agile Microsourcing for Innovation Projects to Drive Digital Success DD Mishra Thursday SEPTEMBER 22 7:00 a.m. Registration and Networking Breakfast (By Role & Industry) 8:00 a.m. A4. Going Bimodal: A Practical Guide to IT Services Deal Management at Digital Speed Claudio Da Rold 9:00 a.m. Solution Provider Sessions B4. Providers Claim the Public Cloud to Be Secure Vanity or Reality? David Groombridge C4. How to Use Metrics to Prove the ROI of Your Vendor Management Program Gayla Sullivan 10:00 a.m. K3. Gartner Keynote You Have Three More IT Revolutions Remaining In Your Career Ken McGee, and Gartner Fellow, Gartner Research 11:30 a.m. A5. Sourcing Strategies for Infrastructure Services: Cloud First, Hybrid IT and IaaS Claudio Da Rold 12:15 p.m. Attendee Lunch and Solution Showcase Dessert Reception 2:00 p.m. A6. Finding the Right Midsize Provider When You Don t Have a Megasized Need Jim Longwood 3:00 p.m. Solution Provider Sessions 4:00 p.m. A7. Establishing Effective Sourcing Governance and Competencies It s Now or Never Ruby Jivan U2. Case Study TBA C5. Building a Vendor Performance Management Program Joanne Spencer B6. Magic Quadrants: Data Center Outsourcing and End-User Outsourcing Services, North America David Edward Ackerman, Daniel Barros B7. Exploiting the Market for Agile Development Services Neil Barton U3. Case Study: Kaiser Permanente Building and Maturing an Effective IT Vendor Risk Management Program Andrew C. Robison, Executive, IT Supplier Management Office, Kaiser Permanente D4. Labor Delta: Impact of Virtual Talent on Services and Sourcing Frances Karamouzis D5. Sourcing in a Digital World: How to Adapt to Emerging Technologies and Trends Patrick J. Sullivan SSE1. Senior Sourcing Executives: SSE1. Senior Sourcing Executives: Aligning Aligning Sourcing, Technology and Business Sourcing, Technology and Business Strategy to Strategy to Enable Growth and Innovation Enable Growth and Innovation Linda R. Cohen Linda R. Cohen (8:00 9:30 a.m.) (8:00 9:30 a.m.) SSE2. Senior Sourcing Executives: Building SSE2. Your Senior Personal Sourcing Brand, Executives: Unleashing Building Your Value Your Leigh Personal McMullen Brand, (11:15 Unleashing a.m. 12:15 Your p.m.) Value Leigh McMullen (11:15 a.m. 12:15 p.m.) SSE3. Senior Sourcing Executives: D6. The State of Cloud Security 2016 Jay Heiser SSE3. Senior Sourcing Executives: Taming Taming the Complexity and Increasing the the Complexity and Increasing the Value of Your Value of Your Strategic Vendor Ecosystems Strategic Vendor Ecosystems Christopher Ambrose Christopher Ambrose (2:00 3:30 p.m.) (2:00 3:30 p.m.) C7. The Hidden Costs of Innovation Alex Soejarto U4. Case Study: TBA W5. Identifying, Monitoring and Mitigating Critical Vendor Risks Christopher Ambrose (4:00 5:30 p.m.) CNC2. Contract Negotiation Clinic: Infrastructure as a Service Daniel Barros (8:00 9:00 a.m.) W4. Use Your Contract, Pricing Model and Service Levels to Drive Positive Outsourcing Service Provider Behavior Mark D. Ray (2:00 3:30 p.m.) CNC3. Contract Negotiation Clinic: Effective Pricing Models and Terms for Application Services Contracts Jim Longwood (3:45 4:45 p.m.) R5. Running a Strategic Vendor Event Christopher Ambrose (8:00 9:00 a.m.) R7. Marketing the Value of Vendor Management Luke Ellery (11:15 a.m. 12:15 p.m.) R9. Testing in the Digital World Effective Uses of This Alternative Delivery Option Patrick J. Sullivan (1:45 2:45 p.m.) R6. Crowdsourcing Effective Uses of This Alternative Delivery Option Gilbert van der Heiden (8:00 9:00 a.m.) R8. The Future of BPO Effective Use of New and Evolving Business Services Cathy Tornbohm (11:15 a.m. 12:15 p.m.) R10. Overcoming Challenges in Negotiating Key Clauses and SLAs in Cloud Services Contracts Mark D. Ray (1:45 2:45 p.m.) 5:00 p.m. TTP5. To the Point: What Is Business Process as a Service (BPaaS) and Why Should You Care? Frances Karamouzis 5:30 p.m. Hospitality Suite TTP6. To the Point: Magic Quadrant for SAP and Oracle Applications Outsourcing Gilbert van der Heiden TTP7. To the Point: Key Steps to Onboarding a New Vendor Into a Vendor Management Program Joanne Spencer TTP8. To the Point: The Future of Outsourcing Outcome Management (Maverick Session) Frank Ridder Friday SEPTEMBER 23 7:00 a.m. Registration and Networking Breakfast (By Role & Industry) 8:30 a.m. A8. Robotic Process Automation (RPA): From Hype to Reality Frances Karamouzis 9:30 a.m. A9. Sourcing Analytics: The Big Bang (Payoff) of Big Data Alex Soejarto B8. Speeding Up Evaluation and Selection of Providers for Traditional and Disruptive Innovation Services Jim Longwood, Mark D. Ray B9. Tips, Tactics, Terms and Conditions to Negotiate With the Megavendors: IBM, Microsoft, Oracle and SAP JoAnn Rosenberger 10:45 a.m. K4. Guest Keynote Organizing for the Day After Tomorrow Peter Hinssen, Acclaimed Author, Entrepreneur and Expert on Disruptive Innovation 11:45 a.m. K5. Closing Comments Christopher Ambrose,, Gartner Research, and Conference Chair C8. Keeping SaaS Secure Jay Heiser D8. How Analytics and Smart Machines Will Change Business Processes and Services Cathy Tornbohm C9. Vendor Rules of Engagement Luke Ellery D9. Prepare for the Internet of Things to Drive Big Changes in Infrastructure Outsourcing DD Mishra W6. Evaluating Offshore/Nearshore Countries and Cities for Outsourcing and Captive Centers Daniel Barros (9:00 10:30 a.m.) *Available to end-users only. Space is limited and preregistration is required. 8 Gartner Sourcing & Strategic Vendor Relationships Summit Visit gartner.com/us/sourcing or call for updates and to register! 10

6 Solution Showcase Registration and pricing Platinum Group Rate Discount HCL Technologies is a leading global IT services company working with clients in the areas that impact and redefine the core of their businesses. HCL offers an integrated portfolio of services including BEYONDigital, IoT WoRKS, Engineering Services Outsourcing and Next-Generation IT Outsourcing that focuses on transformation-led integrated infrastructure services, applications services and business services. HCL Technologies, had consolidated revenues of US$ 6.2 billion, as on 31st March A new world is taking shape before our eyes, remade by data and growing smarter every day. IBM is helping clients innovate and accelerate to improve business outcomes through the use of cognitive solutions based on hybrid cloud IT infrastructures. Visit us today at to learn more. NTT DATA, a leading business and IT services provider and innovation partner, delivers services across the globe, including consulting, digital, managed services, and industry solutions. We re part of NTT Group, one of the world s largest technology services companies, and partner to 80% of the Fortune 100. Learn more: Silver What s included In addition to four tracks of the latest analyst research, your conference registration fee includes complimentary access to these special features: Two analyst one-on-ones Workshops Analyst-user roundtables (AURs) Solution Showcase Networking breakfasts, lunches and receptions Online preregistration is required for one-on-ones, workshops and AURs. Reserve your place early, as space is limited. Save $325 when you register by July 22. Early-bird price: $2,525 Standard price: $2,850 GAVS Technologies EUVIC Icertis, Inc. First National Technology Solutions PeopleFluent 1 for every 3 paid registrations 2 for every 5 paid registrations Web: gartner.com/us/sourcing 3 for every 7 paid registrations us.registration@gartner.com Phone: Interested in exhibiting? Contact us at or exhibit@gartner.com. For more information, us.registration@gartner.com or contact your Gartner account manager. Gartner Events On Demand Get the most value from your ticket! Watch your favorite keynote and track sessions again and see any that you miss with Gartner Events On Demand. All attendees have access to recorded sessions for one year after the event. Visit gartnereventsondemand.com. Mexico IT Wipro Limited Complimentary registrations 3 ways to register Country Pavilion Allerin Maximize learning by participating together in relevant sessions or splitting up to cover more ground, sharing your session take-aways later. The event was very beneficial for my organization... [as we build] a business case for implementing a vendor management program and [get] the tools to accomplish [this]. Gartner hotel room rate $205 per night at Gaylord Texan Resort & Convention Center 1501 Gaylord Trail Grapevine, TX Phone: Gartner event tickets We accept one Gartner summit ticket or one Gartner Catalyst ticket for payment. If you are a client with questions about tickets, please contact your sales representative or call Victoria Briggs, IT Sourcing Competency Center, The Boeing Company Exhibitor list as of June 15, 2016, and subject to change Frank Ridder, 11 Gartner Sourcing & Strategic Vendor Relationships Summit Visit gartner.com/us/sourcing or call for updates and to register! 13

7 Gartner Sourcing & Strategic Vendor Relationships Summit 2016 Gartner, Inc., 56 Top Gallant Road, Stamford, CT Gartner, Inc. and/or its affiliates. All rights reserved. Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. or its affiliates. For more information, or visit gartner.com. PO Box 500 Newtown, CT Change Service Requested Presorted Standard U.S. Postage PAID Gartner 14 3 ways to register September Grapevine, TX (Dallas area) gartner.com/us/sourcing Register now and save $325 Early-bird discount expires July 22. Priority code Web: gartner.com/us/sourcing us.registration@gartner.com Phone: Start your week early and attend Gartner IT Financial, Procurement & Asset Management Summit 2016, September 19 21, in Grapevine, TX. Make the most of your time attend both summits in one week and save! Join the conversation! Gartner Sourcing & Strategic Vendor Relationships Summit is on Twitter. #GartnerSSVR