SYMPOSIUM PROGRAM DAY ONE

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1 Tuesday 26 th August am pm RACV City Club, Melbourne SYMPOSIUM PROGRAM DAY ONE 8:30am Registration Opens Location: Foyer Level 2 9:00am 9:10am Symposium Welcome Speaker: Tom Garcia, Chief Executive Officer, AIST Session 1 KEYNOTE PRESENTATION The digital revolution is accelerating innovation, driving productivity and transforming employment and the economy. 9:10am 9:50am Funds need to retain members, while reducing expenses to ensure they become more agile and competitive. This session will explore the key trends in data and technology and tell you why it s crucial for funds to harness its power. Case studies will highlight organisations who have survived the shift and others who met their demise. Speakers: Ian Opperman, CEO, Sirca Technology 9:50am 10:10am Morning Tea Session 2 WHAT S THE BIG DEAL ABOUT BIG DATA? Big data is the next wave of competitive advantage, but are super funds ready to exploit its power? 10:10am 11:00am What is big data really? How do you collect it, sort it, analyse it and use it to your advantage, without getting weighed down by the size of the task? Join us as we answer these questions and go behind the hype to look at why harnessing big data will be essential for your fund s evolution. Speakers: Coming soon Chair: Graham Sammells, Chief Executive Officer, IQ Group

2 Session 3 ALIGNING YOUR FUND S STRATEGY FOR CLOUD SUCCESS Public and private cloud, virtualisation, hybrid solutions, remote access, SOA, EAI, multitenancy... the list goes on! 11:00am 11:45am When it comes to cloud computing are you aware of all of the options available to your fund and what all the buzz words mean? In this session we will explore the differences and benefits of cloud and virtualisation, break down the tech talk and give you insights into the types of infrastructure investments you ll need to ensure future technological success. Speakers: Coming soon 11:45am 12:45pm Lunch Session 4 THE IMPACT OF S.M.A.C ON MEMBER ENGAGEMENT 12:45pm 1:30pm The current intersection of social, mobile, analytics and the cloud (SMAC) means that there is no better or easier time for funds to harness the power of technology to drive member engagement and fund growth. This session will explore the power of S.M.A.C, tips to gather more data on your members, current financial sector technology trends and show you why it s important to fail when working with data. Speaker: Ahmed Fattah, Executive Analytics Architect, IBM Australia Session 5 ENABLING INNOVATION WITH YOUR EXISTING FUND DATA 1:30pm 2:15pm Legislative changes and technology innovation is a powerful combination and unique opportunity for super funds. Leveraging fund data can provide new ways to deliver seamless online experiences and strengthen member engagement. Graham will explore examples of member-centric innovation using data and technology to outline how global digital disruption is challenging established ways of doing business. Speaker: Graham Sammells, CEO, IQ Group 2:15pm 2:45pm Afternoon Tea

3 Session 6 DATA INTEGIRTY...I MEAN INTEGRITY Data is one of your funds greatest assets; however data quality is one of the key issues impacting super funds today. 2:45pm 3:45pm Data that is entered, stored and reported needs to meet minimum standards, but how do you decrease the error rate of new data and assess and fix the integrity issues present in current data? This session will show you how. Speakers: Coming soon Session 7 CYBER SECURITY THREATS Technology changes driven by cloud and mobility are accelerating the growth and reach of super funds. At the same time, security attackers are more sophisticated and innovative. 3:45pm 4:30pm If hackers come knocking at your funds digital door, will you be ready? This session will explore various cyber security models across the entire attack continuum so you are prepared to stop attacks and minimise damage. Speaker: Superpartners TBA 4:30pm-4:40pm Symposium Close 4:40pm 5:30pm Welcome Reception Networking Function Location: Foyer Level 2

4 Wednesday 27 th August am pm RACV City Club, Melbourne SYMPOSIUM PROGRAM DAY TWO 8:30am 9:00am 9:10am Registration Opens Location: Foyer Level 2 Symposium Day Two Opening Address Session 1 WHAT ARE YOU SEEING IN THE TEA LEAVES? A PRACTICAL GUIDE TO INTERPRETING AND IMPLEMENTING DATA. Maximising the inputs and outputs of data can be an overwhelming and confusing practice. First you need to understand what problem you are trying to solve, and then translate that big picture into a series of tangible actions and results. 9:10am 9:40am Paul will explore the thinking behind setting your data strategy, data interpretation and quality, the importance of an analyst throughout the process and ways to drive a data culture from the top down. Speaker: Paul Ormonde-James, Head of Data, Insight Services Capability & Commercialisation, Australia Post Chair: Michael Collins, General Manager Technology, HESTA 9:40am 10:00am Morning Tea Session 2 THE DIGITAL INVESTOR: HOW A SHIFT IN DEMOGRAPHICS AND DIGITAL TECHNOLOGIES ARE AFFECTING THE SUPERANNUATION INDUSTRY 10:00am 10:50am How prepared is the superannuation industry for the most significant inter-generational transfer of wealth in our history and why hasn't the digital mastery of Gen X and Gen Y, translated into confidence in how they manage their finances? In this session we will explore the existing and emerging digital services that superannuation funds can incorporate to create valued member experiences.

5 Speaker: Rocky Scopelliti, Group General Manager, Industry Executive, Telstra Session 3 CHANGING FACE OF DIGITAL MEDIA Digital media consumption in Australia is changing at a rapid rate. With more data being collected than ever before, your member s on-line behaviour is the key to driving their engagement and importantly action with your fund in a multi-screen environment. 10:50am 11:40am When it comes to understanding and maximising data across digital channels, Google leads the way, and in this session, Dan and Allie will show you how to turn data and metrics into insights that lead to tangible member engagement. Speakers: Dan Metcalf, Industry Manager, Business & Consumer Services, Google Allie Rose, Senior Analytical Lead, Google Session 4 SECURITY BENCHMARKING How well are you managing the fundamentals of your information security? Is your password policy up to scratch, and how are you managing privacy issues? 11:40am 12:30pm Nigel Phair from the Centre of Internet Security will walk you through a 'Cyber Security Health Check' that can help your fund consider how well you are managing the fundamentals of good information security practices including policy and guidelines, privacy, data breaches and general IT security issues. Speaker: Nigel Phair, Director, Centre for Internet Safety 12:30pm 1:30pm Lunch Session 5 5 STEPS TO CREATING A WINNING DATA STRATEGY FOR YOUR FUND 1:30pm 2:15pm Super funds are seeing significant increases in the volume and variety of data generated both internally and externally. This increase has created a huge opportunity for funds of all sizes in creating new services, improving the member experience, all whilst meeting regulatory compliance needs. Developing a successful data strategy for today s changing market place requires organisations to think differently and create the essential bridge between existing System of Records and new

6 Systems of Engagement. If you are looking to create a rich data strategy and empower your team with the necessary data at the right speed and quality for generating meaningful intelligence, this is a session not to be missed. Speaker: Nalaka Withanage, Chief Technology Officer, Data Capture Experts Session 6 DOES YOUR FUND HAVE THE ANALYTIC TALENT IT NEEDS TO MAKE USE OF BIG DATA? Data crunching, forecasting and mining require an intimate knowledge of technology, but there is a human side to analytics...the analysts. 2:15pm 3:00pm What types of individuals you should be looking for, what are the key roles you need to employ and how do you manage, train and integrate analysts into your current business? This session is integral for funds looking to grow their internal capability in data analytics and reporting. Speaker: Eugene Dubossarsky, Presciient 3:00pm 3:30pm Afternoon Tea Session 7 - BIG DATA IS USELESS WITHOUT THE BIG INSIGHTS. You ve learnt how to harness the power of data, so how will you deliver your big insights in a way that will drive better outcomes for your fund and bring everyone on board with your findings? 3:30pm 4:15pm Attendees at this session will see examples of Big Data analytic techniques and world-class data visualisations, and take away tips for building the capabilities that you will need to showcase the results of your big data projects. Speaker: Paul Hodge, Data Visualisation Specialist, Infocentric Pty Ltd Session 8 IS BIG DATA RIGHT FOR YOU? Big data, it s everywhere. Everybody says you need it and you have to deliver it s outcomes for your fund immediately. 4:15pm 5:00pm Changes are required to make this happen and in this session we help you understand the ramifications of technology led solutions to your fund s strategy, including how operating models may need to change to accommodate a data driven way of doing business. Speaker: Paul Diviny, Senior Engagement Manager and Practice Lead for Superannuation &

7 Wealth, SPP 5:00pm-5:15pm Symposium Close

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