Gartner IT Infrastructure, Operations & Data Center Summit 2015

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1 EARLY-BIRD Discount Save $400 by 20 March Celebrating 10 Years Gartner IT Infrastructure, Operations & Data Center Summit May Hilton Sydney gartner.com/ap/datacenter Transform Service Delivery for Digital Business Take Charge, Lead the Change Hot topics Cloud Strategy Mobile Business Initiatives Server and Storage Evolution Emerging DC Architectures Culture Change for Traditional IT Operations

2 Transform Service Delivery for Digital Business Take Charge, Lead the Change Digital business creates new opportunities by blurring the digital and physical worlds. It promises to usher in an unprecedented convergence of people, business, systems and things that disrupt existing organizational models. Digital business also means that every organization is becoming a digital organization. The next 12 months will be a crucial period in this transformation and it will impact infrastructure and operations (I&O) professionals at a faster rate than ever before. The competing challenges of speed and availability will continue to put increasing pressure on service delivery. Internal and external stakeholders expect seamless, scalable infrastructure services and will often go elsewhere if they cannot get it. At the same time, cost concerns are forcing traditional IT organizations to be leaner and more agile, while also simultaneously exploring new forms of digital innovation. These are the type of issues that bring attendees to the Gartner IT Infrastructure, Operations & Data Center Summit year after year. In 2015, the event will cover: Service Management automation, DevOps, service levels and availability Cloud Strategy ensuring cloud security, enabling public, private and hybrid cloud End-User Computing mobile security, user experience and enterprise strategy Multisourcing service integration, cloud services brokerage I&O Leadership delivering business value, quality and agility Data Center Infrastructures integrated systems, flash storage, software defined infrastructure Last year, more than 55% of IT spending was related to infrastructure (on average). Can your organization afford not to attend? Michael Warrilow and Summit Chair, Gartner How should IT leaders manage their technology infrastructures and sourcing portfolios, to deliver IT services effectively? 2 Gartner IT Infrastructure, Operations & Data Center Summit 2015

3 What s new for 2015 New agenda tracks and key initiatives: End-User Computing Delivering Mobility, Productivity and Innovation Multisourcing Managing Service Integration I&O Leadership Professional Development and Talent Retention Software-Defi ned Everything Separating the Promise From the Hype Trends and topics: Managing demands for anywhere-anytime mobile across the enterprise Evolving networking in a software defi ned world Implementing an effective operations strategy based on the emerging DevOps philosophy Optimizing cost to show the ROI of data center operations Implementing automation to improve bimodal capabilities Making people and process investments for service improvement Key benefits of attending Through analyst sessions, problem-solving workshops and peer interaction, you ll gain the insight necessary to: Determine what should not go to the cloud Evaluate the hype surrounding software defined solutions Develop steps to change the culture of traditional IT Improve support for mobile business initiatives Manage storage growth How do It leaders build an I&o vision, strategy and governance framework? Who should attend? Senior business and IT professionals responsible for: Infrastructure Data Center IT Operations Networks Enterprise Mobility Storage, Servers Enterprise Architecture Business Continuity and Disaster Recovery Table of contents 4 Keynotes 5 Meet the analysts 6 Plan your experience 8 Agenda at a glance 10 Solution Showcase 11 Registration and pricing Visit gartner.com/ap/datacenter for updates and to register! 3

4 Keynotes Guest keynote The Honourable Anna Bligh Former Premier of Queensland Guest Keynote: Leadership, Action and Inspiration Anna Bligh will draw on her considerable experience as a political leader to explore the personal experience of leading. Anna believes that leadership demands action and behaviour beyond management and will discuss the challenge that leading presents. She will bring her own personal experience as Premier of Queensland, especially during that State s 2011 natural disasters, to the question of crisis management and how individuals and organisations respond in extreme circumstances. Anna recognises the multi-faceted demands of the IT world and the importance of leadership in the rapidly changing technology environment and her session will inspire the work of those who face these challenges. Gartner keynotes Matthew Boon Managing VP Michele Caminos Managing VP Gartner Opening Keynote: Non-Stop IT Delivering the Integrated Data Center Emerging trends in the use of data centers, integrating cloud like services, and the increased need to deliver IT services continuously, worldwide, at minimal risk is driving a new model of data center strategies. These can include the use of on-premise, hosting, colocation, cloud services and hyper-connected facilities to deliver non-stop IT for the business. What are the drivers for the integrated data center? How will the integrated data center evolve? What will be the long-term impact on data center organizations and strategies? Michael Warrilow Gartner Closing Keynote: The Top Ten Takeaways Your Action Plan for 2015/2016 Join the leading global analysts as we distil the two days of content into the must address actionable top ten issues highlighted during the Summit. This session will help you prioritize your objectives as you look to put into practice much of what you heard. 4 Gartner IT Infrastructure, Operations & Data Center Summit 2015

5 Meet the analysts Engage with our team of Gartner analysts through track presentations, a complimentary one-on-one meeting, analyst-facilitated workshops, roundtables and more. Eric Ahlm Matthew Boon Managing VP Andrew Butler VP Distinguished Analyst Product strategy; go-to-market planning; sales and channel strategy; information security technology and services Market and competitive intelligence management; new market opportunities; positioning and messaging; data center modernization and consolidation; marketing operations Data center modernization and consolidation; virtualization; infrastructure and operations leaders Michele Caminos Managing VP David Cappuccio Research VP Roger Cox Research VP Product strategy; new market opportunities; go-tomarket planning; market and competitive intelligence management Data center modernization and consolidation; infrastructure and operations leaders; IT strategic planning; IT cost optimization; IT and operational technology alignment IT cost optimization; negotiating software contracts; market and competitive intelligence management; product strategy; go-to-market planning Cameron Haight Research VP Lydia Leong VP Distinguished Analyst Adrian Leow Principal Research Analyst IT strategic planning; innovation management; cloud computing; ITIL and process improvement; infrastructure and operations leaders Cloud computing; data center modernization and consolidation; IT strategic planning; outsourcing deals; IT cost optimization Mobile enterprise strategy; positioning and messaging; IT strategic planning; digital banking Jim Longwood Research VP Robert Naegle Neil Rickard Research VP Outsourcing deals; outsourcing competencies; sourcing and vendor relationships leaders; cloud computing; shared services Infrastructure and operations leaders; IT and operational technology alignment Communications infrastructure modernization; data center modernization and consolidation; outsourcing deals; sourcing and vendor relationships leaders; vendor management sanil solanki Federica Troni Alan Waite IT cost optimization; business value of IT; IT budgeting; competitive advantage and business transformation; IT organizational design Virtualization; outsourcing deals; mobile enterprise strategy; data center modernization and consolidation Data center modernization and consolidation; virtualization; IT and operational technology alignment; infrastructure and operations leaders Michael Warrilow Virtualization; data center modernization and consolidation; positioning and messaging; go-to-market planning; IT and operational technology alignment Our community of more than 1,000 analysts engaged in over 215,000 one-to-one client interactions in the past year. Benefit from the collective wisdom of the attending analysts to develop your strategy and implement flawlessly. Visit gartner.com/ap/datacenter for updates and to register! 5

6 Plan your experience Agenda tracks A: End-User Computing Delivering Mobility, Productivity and Innovation Providing stakeholders with seamless access to relevant information increases productivity and improves user satisfaction through faster, better service. To create a high quality user experience requires close integration of multiple technologies tailored to the user s role and industry, which can be costly to deliver and support. The real issue is fi nding balance between user experience and governance without one compromising the other. Technology and user expectations are evolving faster than industry standards and what traditionally IT has been able to provide. Trends such as BYOD and consumerization of IT are increasing data security risks. This track focuses on how, by embracing mobility and investment in training and policies, organizations can adopt a strategic approach to improve the business while keeping cost and risk under control. B: Service Management Improving IT Operations for Digital Business Cloud, mobility, social and information are placing increased pressure on IT operations. The drive is to embrace new business models, utilize emerging technologies and enhance stakeholder engagement. New concepts are gaining traction to handle the increased velocity of change including bimodal IT and DevOps. Further, there is expanding demand for improved automation so as to scale business systems. In addition, the use of metrics is taking center stage as organizations look beyond traditional operational measurements to demonstrate value in service delivery. This track addresses IT operations at all levels of maturity, with the aim of helping I&O leaders advance to the role of valued strategic partner. C: Data Center Infrastructures From Current Implementations to Future Architectures Gartner estimates that the average data center (DC) will experience at least 300% data growth during the next fi ve years. Exponential growth in demand will place additional burden on storage space, network bandwidth and computation capacity all while service level demand is rising and regulatory compliance is becoming more stringent. New technologies and approaches will be vital to satisfy demand. This track assists organizations looking to modernize their DC infrastructure. It will examine new architectures, such as webscale and hyperscale computing, to address these emerging challenges, and the ways that organizations can harness them in harmony with existing DC investments. It will assist organizations looking to modernize network architecture or to address key server and storage issues. Customize your agenda Gartner Events Navigator Gartner Events Navigator helps you organize, view and custom-create an agenda based on: Date and time Track Analyst/speaker profi les Session descriptions Key initiatives Vertical industries Visit gartner.com/ap/datacenter and click the agenda tab or download the Gartner Events mobile app (iphone, ipad and Android compatible) Applied Learning Practical Approaches to Real Challenges These highly interactive workshops and roundtables provide opportunities to engage with peers and analysts in practical, hands-on learning sessions that will address real world challenges. Step out of the theory, engage in lively debate and arm yourself with tools for your success. PLEASE NOTE: these sessions are for end-user organizations only and pre-registration is required. First come fi rst served basis. 6 Gartner IT Infrastructure, Operations & Data Center Summit 2015

7 Analyst interaction Analyst one-on-one meeting* Complimentary consulting with a Gartner analyst of your choice Analyst-user roundtables* Moderated by Gartner analysts for exchanging ideas and best practices with your peers Ask the analyst roundtables* Debate with the analysts directly and learn from the questions posed by your peers Workshops* Small-scale and interactive; drill down on specifi c topics with a how-to focus * Space is limited and pre-registration is required. Limited to end-user organizations only. Network with peers End user case studies Learn about recent implementations fi rsthand, with an opportunity for Q&A with the IT and business executives leading the initiative Solution Showcase reception Connect with peers in similar roles who face similar challenges, at the networking reception on the Solution Showcase designed to build relationships and facilitate the meaningful exchange of ideas and information Meet solution providers Solution Showcase Explore cutting-edge IT solutions from top providers Solution provider sessions Exhibitors share their insights on the latest trends, products, services and customer experiences How will cloud computing, big data and mobility infl uence business models and investment priorities? Visit gartner.com/ap/datacenter for updates and to register! 7

8 Agenda at a glance Monday 18 May :30 19:30 Registration 08:30 09:15 Tutorial: Top 10 Emerging Trends That Will Impact Your Data Center Operation David Cappuccio Tutorial: The Three Year Outlook for Advanced Threat Solutions Eric Ahlm 09:30 10:15 Gartner Opening Keynote: Non-Stop IT Delivering the Integrated Data Center Matthew Boon and Michele Caminos Tutorial: Planning Your Software-Defined Networking (SDN) Roadmap Neil Rickard 10:15 10:30 Welcome to the 10th Annual Gartner IT Infrastructure, Operations & Data Center Summit 2015 Michael Warrilow 10:30 11:00 Industry Panel Discussion Moderator: Matthew Boon 11:00 11:30 Refreshment Break in the Solution Showcase Tracks A. End-User Computing Delivering Mobility, Productivity and Innovation B. Service Management Improving IT Operations for Digital Business C. Data Center Infrastructures From Current Implementations to Future Architectures 11:30 12:15 Best Practices to Create a Successful Mobile Strategy Adrian Leow 12:30 13:00 To the Point: The Case for a Continuous User Segmentation Federica Troni The IT Operations Scenario Preparing for the Bimodal Future Robert Naegle To the Point: OpenStack for Private Clouds Technology, Market Landscape, Use Cases Alan Waite The Five Year Storage Scenario Roger Cox To the Point: What is Beyond the Integrated Systems of Today? Andrew Butler 13:00 14:15 Lunch in the Solution Showcase 13:15 13:30 Magic Quadrant: Cloud IaaS Lydia Leong 14:15 15:00 Creating the End User Workplace of the Future Federica Troni The Future of Cloud IaaS Lydia Leong I'm Using Cloud Services Do I Still Need a WAN? Neil Rickard 15:15 15:45 Solution Provider Sessions 15:45 16:15 Refreshment Break in the Solution Showcase 16:15 17:00 Combine Availability and Performance Monitoring to Manage Digital Business Cameron Haight 17:15 18:00 Guest Keynote: Check website for updates 18:00 19:30 Networking Reception in the Solution Showcase End-User Case Study: Check website for updates Server Scenario Evolution of Server Technologies, Providers and Best Practices Andrew Butler Tuesday 19 May :30 17:30 Registration 07:30 08:15 Breakfast: Public Cloud IaaS for Public Sector Lydia Leong 08:30 09:15 Guest Keynote: Leadership, Action and Inspiration Anna Bligh 09:30 10:00 Solution Provider Sessions 10:00 10:30 Refreshment Break in the Solution Showcase 10:30 11:15 Five Techniques to Defend the IT Budget and Demonstrate Value in IT Sanil Solanki 11:30 12:00 Solution Provider Sessions 12:00 13:15 Lunch in the Solution Showcase 13:15 13:45 To the Point: Five CFO Myths Dismissed Sanil Solanki 14:00 14:45 End-User Case Study: Check website for updates Use Services Integration and Brokerage to Optimize Hybrid IT (Infrastructure) Services Delivery Jim Longwood To the Point: Private Cloud Keys to Success Alan Waite Automation Big Benefits for the Digital Datacenter Robert Naegle The Impact of Data Center Automation on Security Eric Ahlm To the Point: The Economics of Storage Defined Software Roger Cox Software-Defined Anything (SDx) Scenario Beyond Virtualization Michael Warrilow 14:45 15:15 Refreshment Break in the Solution Showcase 15:15 16:00 Ready, Set, Go Preparing You and Your Team for the Digital Age Michele Caminos End-User Case Study: Check website for updates Data Center Consolidation and Migration Strategies Getting from Here to There David Cappuccio 16:15 17:00 Gartner Closing Keynote: The Top Ten Takeaways Your Action Plan for 2015/2016 Moderator: Michael Warrilow 17:00 17:15 Closing Remarks Michael Warrilow 8 Gartner IT Infrastructure, Operations & Data Center Summit 2015

9 When attending this event, please refer to the agenda handout provided or the Gartner Events mobile app for the most up to date session and location information Agenda as of 4 February 2015, and subject to change Tutorial: Mitigating Risks in Developing and Executing a Cloud Sourcing Strategy Jim Longwood Workshops Roundtables 11:30 13:00 Workshop: Spend Less, Drive More Value How Best in Class Organizations Do It Moderator: Sanil Solanki Analyst-User Roundtable: DevOps Cameron Haight Ask the Analyst: Data Center Security Eric Ahlm 13:45 14:00 Magic Quadrant: Enterprise Mobility Management Adrian Leow 14:15 15:45 Workshop: ITScore for I&O How to Build a More Mature I&O Organization Moderator: Robert Naegle Analyst-User Roundtable: Exiting from Cloud Services Deals What Worked for You and What Didn t? Jim Longwood How should IT leaders evaluate emerging technologies and assess whether they will benefit the organization? Analyst-User Roundtable: Public Cloud IaaS for Regulated Businesses Lydia Leong Analyst-User Roundtable: Solid State Arrays Roger Cox 10:30 12:00 Workshop: Maturing Your Cloud IaaS Strategy Moderators: Lydia Leong and Michael Warrilow Analyst-User Roundtable: Chargeback, Showback or IT Financial Management (IFTM) What Are You Using? Robert Naegle 12:15 12:30 Magic Quadrant: Integrated Systems Andrew Butler 13:15 14:45 Workshop: Creating an End User Computing Roadmap Moderators: Federica Troni and Adrian Leow Ask the Analyst: Optimizing Infrastructure Service Provider Delivery Behaviours Jim Longwood Analyst-User Roundtable: Choosing the Right Depth of Private Cloud Implementation Alan Waite Analyst-User Roundtable: IT Process Automation Robert Naegle Analyst-User Roundtable: The Impact of Mobilization on the IT Organization Adrian Leow and Federica Troni Visit gartner.com/ap/datacenter for updates and to register! 9

10 Solution Showcase Explore cutting-edge IT solutions from top providers; plus, participate in solution provider sessions, networking reception and more. Premier sponsors Sponsorship opportunities For further information about sponsoring this event: Telephone: Platinum sponsors Which vendors will play leading roles in the evolution of It infrastructure? silver sponsors Media partners Sponsors as of 6 January 2015, and subject to change 10 Gartner IT Infrastructure, Operations & Data Center Summit 2015

11 Registration and pricing Early-bird discount Save $400 by 20 March Early-bird price: A$2,475 exc. GST Standard price: A$2,875 exc. GST Public sector price*: A$2,375 exc. GST *Public-Sector: National Government, State and Local Government, Public Administration 3 ways to register Web: gartner.com/ap/datacenter Phone: Gartner events deliver what you need In addition to the extensive content and access to the latest analyst research, your Summit registration fee includes complimentary access to these special features: One analyst one-on-one meeting Workshops Analyst-user roundtables Solution Showcase Networking breakfasts, lunches and receptions Recorded sessions for one year, to refer to and review with your teams* Online pre-registration is required for one-on-ones, workshops and roundtables. Reserve your place early, as space is limited. * Recorded sessions are from the 2014 Gartner Data Center, Infrastructure & Operations Management Conference, which took place 2 5 December in Las Vegas, NV. Gartner event tickets We accept one Gartner Summit ticket for payment. If you are a client with questions about tickets, please contact your sales representative or call Group Rate Discount Maximize learning by participating together in relevant sessions or splitting up to cover more ground, sharing your session takeaways later. Complimentary registrations 1 for every 3 paid registrations 2 for every 5 paid registrations 3 for every 7 paid registrations Venue Gartner hotel room rate $299 per night at Hilton Sydney hotel 488 George Street Sydney, NSW 2000 Australia Phone: +61 (02) For more information, or contact your Gartner account manager. Event Approval Tools For use pre-event, on-site and post-event, our Event Approval Tools make it easy to demonstrate the substantial value of your Gartner event experience to your manager. They include a customizable letter, cost-benefi t analysis and more. For details, visit gartner.com/ap/datacenter. Money-back guarantee If you are not completely satisfi ed with this Gartner conference, please notify us in writing within 15 days of the conference and we will refund 100% of your registration fee. Gartner Events On Demand Online access for one year Provides year-round streaming access to videotaped analyst sessions. For more details, visit gartnereventsondemand.com Visit gartner.com/ap/datacenter for updates and to register! 11

12 CELEBRATING 10 YEARS Gartner IT Infrastructure, Operations & Data Center Summit May Hilton Sydney gartner.com/ap/datacenter Register now and save $400 Early-bird discount expires 20 March 3 ways to register Web: gartner.com/ap/datacenter Phone: Join the conversation! Gartner IT Infrastructure, Operations & Data Center is on Twitter and LinkedIn. #GartnerDC Gartner Data Center, IT Infrastructure & Operations Gartner Infrastructure & Operations Summits around the globe Gartner IT Infrastructure, Operations & Data Center Summit April São Paulo, Brazil United States 7 10 December United States June United Kingdom 30 November 1 December Germany 1 2 June India May Japan May Gartner IT Infrastructure, Operations & Data Center Summit May Mumbai, India Gartner IT Infrastructure & Data Center Summit May Tokyo, Japan Gartner IT Infrastructure & Operations Management Summit June Berlin, Germany Brazil 7 8 April Australia May Gartner IT Infrastructure & Operations Management Summit June Orlando, FL Gartner Data Center, Infrastructure & Operations Management Summit November 1 December London, U.K. Gartner Data Center, Infrastructure & Operations Management Conference December Las Vegas, NV 2015 Gartner, Inc. and/or its affi liates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affi liates. For more information, or visit gartner.com.

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