HELPING HOTELS COMPETE

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1 HELPING HOTELS COMPETE

2 ABOUT PEGASUS Delivering crucial sources of global business to hotels Advanced connectivity to traditional and online global distributors that promote and sell travel Offering RVNG, the fastest and most reliable central reservations system (CRS) available Debt-free company with offices worldwide Drawing on a 25-year pedigree of innovation in hospitality technology Leveraging Utell s long-established UI chain code and global relationships to generate demand among consortia and corporations

3 PEGASUS CONNECT Advanced connectivity via RVNG to the GDS and more than 1,000 online channels Guided onboarding and training to maximize profitability of rate plans and hotel content made globally available Reliable global hotel support and dedicated hotelier portal Complementary Pegasus services build off Pegasus Connect s powerful and foundational connectivity Benefit of representation with buyer-preferred UI chain code with no branding restrictions RVNG

4 RVNG CRS The fastest and most reliable CRS available Be consistently bookable and consistently available anywhere consumers are shopping Centrally and immediately manage hotel information, images, rates and availability Interface with property management systems (PMS), channel managers and revenue managers Web-based, easy to learn and implement RVNG

5 ALTERNATIVE DISTRIBUTION SYSTEMS More than 1,000 online travel agencies and meta-search sites RVNG

6 DIRECT CONNECTS Bypass the switch and eliminate intermediary fees with a more cost-effective connection to high-volume online channels, which also introduce operational efficiencies by eliminating maintenance of extranets RVNG

7 VOICE SERVICES Direct voice bookings to a global network of call centers fielding only hotel calls in 10 languages for callers from more than 30 countries Free your staff from answering the phone to let our agents sell using information you load in RVNG: Agents can be available 24-7, or When you re not available use Call Gating to send us your overflow, unanswered or off-peak hours calls The Call Center Module in RVNG ensures consistent delivery of hotel and sales information whether it s our call center or yours

8 PMS and CHANNEL MANAGER INTERFACES Pegasus provides nearly 60 certified property management system (PMS) and channel manager interfaces with RVNG to ensure hotels can use updated distribution channels despite legacy and disparate systems

9 UTELL DEMAND-GENERATION Facilitate relationships with key global buyers that Utell has longestablished relationships with, including: Travel Management Companies Consortia Travel agents Increase interest from corporate buyers by establishing a compelling business case for your hotel Leverage Pegasus global team of corporate and agency account managers to solicit corporate business Gain access to global hospitality events like ITB and WTM

10 PEGASUS SALES CONNECTIONS Identify and respond to requests for proposals (RFPs) from buyers with automated RFP management reaching: More than 325 corporations Over 40 travel management companies (TMCs) and consortia We help you present the most compelling business case to help ensure your hotel will be invited to targeted corporate and consortia programs Pursue corporations in your local market that could be driving business to you today

11 CUSTOM WEBSITE and IBE SOLUTIONS Generate interest in your hotel with a completely custom site from a team that builds sites for hotels only All custom sites are mobile-ready and integrate a complete SEO analysis to drive traffic from organic search Full multi-lingual capacity with hosting and maintenance in our secure data center Offers language specific landing pages for limited volume source markets.

12 QUICKSTART WEBSITE SOLUTIONS Available at two levels, these near-custom sites allow you to more quickly and affordably launch your hotel s website QuickStart sites include a complete SEO analysis Full multi-lingual capacity with hosting and maintenance in our secure data center

13 Private-labeled solution reflects your look Full rate and inventory management Secure URL for passing guest s sensitive data, keeping bookings within the browser window and retaining navigation

14 Multi-room booking allows guests to reserve more than one room at a time with varying room types and rates

15 Market and sell in the booking process Customizable promo codes (frequent guest, IATA numbers, offers, etc.) that can be pre-populated when directing from offers Upsell with prominent marketing messages within booking path Site navigation and booking steps visible throughout Analysis of dropout points helps monitor conversion ratios

16 Compare both detailed room descriptions and rate information, including multi-night subtotals

17 Make your site work harder with enhance your stay suggested room upgrades and other additional econcierge services

18 Offer any combination of language translations and unlimited currency conversion

19 Easily edited guest profiles allow repeat guests to book faster and retain stay preferences, or make bookings for another guest

20 Confirmation page features more ways to distinguish your offering Additional upgrade opportunity Option to share reservation via social media Or Add to my calendar

21 OPENVIEW MOBILE BOOKING ENGINE Reflects key features of OpenView Internet Booking Engine, including: Full rate and inventory management Unlimited language and currency capabilities Dynamic packaging and multi-room booking capability Guest database collection Customizable HTML s for guest communications Google Analytics tracking Private-labeled solution customised to match the hotel desktop site and clearly demonstrate the workflow to make the booking fast and intuitive for mobile users

22 E-CARD MARKETING Compel guests to Book Now and reinforce branding with direct marketing e-cards that present timely offers marketing your hotel to your client database Custom E-cards One custom design One round of revisions Distribution to your client list E-card Express Available individually or bundled Select a design from 100 choices Distribution to your client list

23 SOCIAL MEDIA Leverage social media to drive awareness and engage with guests either through: Fully managed services to include set-up and ongoing posting and guest response One-time set-up for the hotel to manage Include calls to action to compel guest response with Sweepstakes or special buttons, like Join Our Network, Share/Save, or Book Now with a Facebook reservations tab Manage your reputation with monitoring for and re-posting of positive reviews, as well as addressing of negative ones

24 SEARCH ENGINE OPTIMIZATION (SEO) Our Google-certified experts have mastered the science of SEO to deliver eyes to your website Standard SEO Analysis of site structure, navigation and content Compatibility testing and optimization Optimization of images, JavaScript and CSS to improve loading Most relevant keywords embedded for up to five pages Premium SEO In addition to Standard SEO, local search optimization and Google Local Search business listing Geo-positioning meta tags Pay-per-Click Google Adword Advertising campaign and monthly performance reports

25 PAY-PER-CLICK (PPC) Advertise in the context of a browser plus the Google search engine by selecting keywords to help trigger your ad if a consumer clicks on your ad, you pay for that click You determine the maximum for each click on your ad and your campaign

26 Let us help you compete today and tomorrow.