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1 data centres

2 2 reliable a data centre construction asset maintenance & management availability management reliability engineering

3 3 nd secure We are generating more and more data every day. It is estimated that 90 per cent of the world s data has been generated in the last two years, and 94 per cent of information is now stored digitally. Data centre traffic is expected to show a compound annual growth rate of 12 per cent a year until This rate highlights the business critical nature of data centres and the growing importance of infrastructure resilience for business continuity. Data centres need to be constructed and maintained as a safe and secure environment that minimises service interruptions for companies and their customers. Thiess is the largest provider of infrastructure services to ICT companies Australia-wide. Our experience spans the whole project life cycle, reflecting our extensive construction, asset management and optimisation, alarm monitoring, reliability engineering and reserve power expertise. Thiess data centre whole-of-life capability reduces risk and cost through: Single-point accountability Contractor continuity»» Accumulated experience and knowledge Economies of scale Ongoing collaboration with stakeholders and suppliers.

4 4 data centre construction Thiess has a proven track record constructing data centres including the management of all structural, mechanical, hydraulic, electrical, civil and security requirements. As part of the National Broadband Network, we have constructed eight modular data centres to support critical communications infrastructure in Perth, Adelaide, Melbourne, Sydney and Brisbane. This project was one of the first large-scale roll outs of modular data centres in Australia. Our scope included: Construction of eight modular data centres on brownfield sites across Australia Management of structural, civil, electrical, mechanical and demolition works Development of facilities, power, cooling and associated infrastructure Advanced reliability testing High-level reliability modelling. remote construction capability With broad-based geographic experience, Thiess is the ideal partner when undertaking work in Australia s most remote locations. We designed and constructed a purpose-built data centre in Western Australia to support our client s remote mining operations in the state s north-west. Delivering improved performance and increased redundancy, our design optimised heat management through passive cooling options and high efficiency power rectification. Our scope included critical infrastructure such as duplicated Uninterrupted Power Supply (UPS) systems, standby power generation, power reliability equipment, air-conditioning and racks.

5 5 Case study Polaris Data Centre Queensland Thiess was responsible for the design and construction management of Queensland s only Tier 3+ Data Centre. Situated in Springfield, the Polaris Data Centre is capable of meeting the high demands of Australian and Asia pacific blue chip clients. The centre hosts mission-critical systems for government and corporate enterprise customers. It enables organisations with their own traditionally built and operated centres to outsource this service to an off-site, secure and managed location. Polaris is self-sufficient for up to 48 hours, with the ability to provide scalable, redundant power and cooling infrastructure up to 1500W/m 2 across the data floor area. We apply our extensive experience in operating and maintaining data centres to design out data centre weaknesses. The centre s features include: 6900m 2 of raised computer floor located over five storeys»» Power and cooling systems with a high level of redundancy 24/7 manned video surveillance monitoring Bullet-proof glass Intruder resistant perimeter in accordance with Defence standards A fire proof store room.

6 6 asset maintenance and management Thiess has more than 11 years experience in data centre facilities management. Our expertise in the operations and maintenance of critical infrastructure assets ensures we understand the industry s unique requirements, which include upholding the highest standards of reliability and security. With a focus on three key areas work process flow, reliability engineering and asset management, and condition management we optimise the performance of technically complex assets such as data centres. Our approach is based on decisions that deliver the best outcome over the life of the asset. This begins with understanding our client s strategic asset objectives and assessing the operational function and criticality of their facilities and related assets. We then develop management plans to optimise the asset s reliability, performance and operating cost. Our capabilities include: Preventative maintenance planning and scheduling Reliability centred maintenance programming Asset registers and condition assessments Risk management Annual maintenance budget planning and forecasting Budget management and reporting Fixed plant maintenance Electrical services UPS and battery programs HVAC programs Back-up generator programs Fire detection and suppression. Setting the Standard Thiess has developed standards for Telstra and the NBN Co s telecommunications and data centres, which have been applied across Australia to protect critical infrastructure. Based on historical data, and Thiess extensive experience, the standards guide design to avoid data centre weakness and ensure learnings are shared across the client s networks. 24/7 Alarm Monitoring Thiess manages two sophisticated operation centres which monitor telecommunications networks and data centres nationwide. In the case of an emergency, we have more than 250 technical staff across Australia ready to respond to alarms and correct the fault. Case study building information modelling for ict facilities Thiess has designed a technique to conduct virtual stress testing on working models of mission critical ICT facilities comprising data centres and telecommunications. This new technique permits risk-free virtual stress testing of what-if scenarios to reveal hidden weaknesses. More than 100 critical facilities have been modelled up to 5MVA in size, identifying more than 200 hidden weaknesses.

7 7 Availability Management Back Up Power We understand the importance of ensuring availability as part of data centre maintenance. Our team provides a range of solutions that can manage fluctuating loads and outages, boost mains power and manage the thermal environment of equipment. Our services include the design, procurement, installation and maintenance of: AC and DC UPS Energy storage systems Power quality and earthing systems Standby generation plant HVAC, monitoring and racking Equipment huts and shelters. Outage Reduction Thiess has developed a load management system that actively monitors loads on critical data centres. Created for Telstra s UPS, the system can be applied anywhere and actively estimates true UPS capacity to avoid overload. It successfully reduced outages from five in three years, to one in a similar period. Reliability Engineering As part of our asset management approach, we identify and manage asset and system reliability risks, and focus on dependability. Drawing on our broad experience, we collect, analyse and share information to ensure our clients are well-equipped to make considered asset management decisions as part of their business strategy. Thiess provides a range of products and services to support data centre reliability engineering including: State-of-the-art reliability Power reliability and protection simulation for combined electrical Cooling and environmental and HVAC systems control Conceptual design and studies for Equipment racking power and cooling Environment and product Critical power for ICT equipment monitoring Containerised data centre Alternative power solutions modules (solar/wind/co-gen/tri-gen) High voltage DC solutions Preventative and responsive Standby generation plant maintenance.

8 thiess.com Services Head Office The Precinct 2, Level 1 10 Browning Street West End QLD 4101 Tel: Fax: New South Wales Level 3, 88 Phillip Street Parramatta NSW 2150 Tel: Fax: Vanessa Street Kingsgrove NSW 2208 Tel: Fax: Victoria Huntingdale Road Burwood VIC 3205 Tel: Fax: western australia Unit 1, 19 Tamara Drive Cockburn Central WA 6164 Tel: Fax: ABN _0214

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