Colocation, Hot Seat Services, Disaster Recovery Services, Secure and Controlled Environment

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1 Colocation, Hot Seat Services, Disaster Recovery Services, Secure and Controlled Environment

2

3 3 Company Overview Confisio DataCenter was formed to help organisations tackle the ever increasing challenges in running 24 7 mission-critical operations and in optimizing complex infrastructures. Our company was formed from professionals with deep knowledge in building mission-critical IT and Network Infrastructures. For the design and implementation of our DataCenter we used APC by Schneider Solutions, implemented by the leading provider for DataCenter technologies in Cyprus, BlueSun Automation Ltd. We are a neutral Telecom provider with the latest technology and Standards, Energy Efficient, with High Security Standards, offering Colocation, Hosting, and Cloud Facilities. Cyprus is located at the crossroads of Europe, Africa and Asia. As a full member of the European Union and the Euro Zone it is a gateway to Europe and has seen unprecedented data growth in recent years.

4 Our DataCenter Our carrier- and cloud-neutral DataCenter provides the latest highly secure, scalable infrastructure for mission-critical IT systems, with a wide range of connectivity solutions. Our DataCenter supports the latest high-density power configurations and has been designed using our energy-efficient architecture. We offer up to 400m 2 of space and can also provide emergency office space (Hot-Seats). We are conveniently located just 7km from Nicosia city centre. Connectivity Our large and growing community of carriers, ISPs and other connectivity partners help reduce the cost of network access and improve performance Access to Cypriot carriers/isps 1Gbps connection to servers We provide SLA-based cross connects Network Technicians We require that the networking team working in our DataCenter be certified. We also require that they be thoroughly experienced in managing and monitoring enterprise level networks Our Certified Network Technicians are trained to the highest industry standards Power We provide managed power with resilience built-in all the way to the cabinet and server if required, and a minimum N+1 configuration on power infrastructure. Features include:

5 5 Up to 99.98% availability SLAs on power 2N UPS redundancy A full range of AC and DC output currents Backup generator supporting 48 hours at full capacity Security Our DataCenter building is designed with several layers of physical security Key card protocols, biometric scanning protocols and round-the-clock full surveillance monitors access to our DataCenter Only authorized DataCenter personnel are granted access credentials No one else can enter the production area without prior clearance and an appropriate escort Every DataCenter employee undergoes multiple and thorough background security checks before they re hired Heading towards being certified with ISAE 3402 and ISO for information security management systems Controlled environment All equipment is maintained and monitored in a climate-controlled environment We have several controls on temperature and humidity Our entire facility infrastructure is monitored 24/7 (Access Controls, Fire Panels, UPS, etc.) We guarantee minimum N+1 redundancy N+1 very early smoke detection apparatus The DataCenter s Air Conditioning system is N+1 redundant. This ensures that a duplicate system immediately comes online should there be a system failure We use very early smoke detection apparatus and automatic aerosol fire suppression systems Our advanced fire suppression systems are designed to stop fires from spreading in the unlikely event one should occur. Sustainability and energy efficiency We employ a phased modular architecture to optimize power usage effectiveness (PUE), and we operate to the highest energy efficiency standards Should a total utility power outage ever occur, all of our DataCenters power systems are designed to run uninterrupted, with every server receiving conditioned UPS power Our UPS power subsystem is N+1 redundant, with instantaneous failover if the primary UPS fails If an extended utility power outage occurs, our routinely tested, on-site diesel generator can run indefinitely Continuous monitoring of our environment helps us to constantly improve efficiency Customer Support CONFISIO DataCenter protects and connects the most demanding businesses with reliable, accessible, and experienced customer support for mission-critical operations. Our DataCenter staff of engineers, technicians and Customer Care specialists offers onsite technical and logistical support 24 hours a day, 7 days a week, 365 days a year

6 Why Outsource your DataCenter? In the face of change, companies look for flexible and scalable ways to manage ICT infrastructures, without compromising on security and reliability. Thus, for many, the best solution is outsourcing the need for DataCenter capacity towards colocation partners. Companies can retain the control of their ICT infrastructure while taking advantage of the stateof-the-art technology, scalability, security and availability that third party DataCenters provide. In turn, this gives businesses the scope to focus on their core business operations.

7 7 Scalable capacity helps businesses stay agile By colocating your ICT infrastructures in a third party DataCenter, you can quickly achieve the flexibility, scalability and cost-effectiveness to effectively support your business plans. Maintaining business focus Colocating your equipment in a third party DataCenter means you can focus on core business activities without losing control of your data, systems, processes or skills. Managing risk and regulation Increasing levels of regulation are making significant demands on how companies store and manage their growing volumes of data. Taking advantage of colocation facilities in an advanced DataCenter provides high levels of security, helping you meet changing requirements for compliance and data protection. Reducing costs Growing enterprises must either build new DataCenter space in-house to accommodate greater demands, or support redundant space that allows for growth. Power and cooling demands, as well as connectivity requirements, all contribute to rising operational costs. A third party DataCenter allows you to pay for the space you need and scale only as required. The costs of security and DataCenter technology are shared with your colocation partner, while costs are further reduced by innovations in efficiency, such as advanced power management.

8 Colocation Maintained around the clock by our experienced and highly trained technicians, our state-of-the-art DataCenter deliver reliability and performance to the highest industry standards. Our DataCenter is built to ensure you receive a consistent and high quality experience. We provide: Multi-layer Physical Security to protect your Assets Truly Uninterrupted Power Connectivity with full backup Cost-effective Cooling with full backup Advanced Fire Suppression and Leak Detection systems High Quality Rack, Cabling and Pathways systems Environmental Monitoring System All DataCenter Information Security Management and Business Continuity Systems are heading towards getting certified for ISAE 3402 and ISO

9 9 Disaster Recovery Services IT infrastructure has become an essential element of many organizations, with the smallest amount of downtime halting productivity or leading to loss of revenue. Confisio DataCenter offers comprehensive IT business continuity solutions that provide a reliable alternative environment for your IT department to cope with disaster of any nature. All services can be tailored to your company s specific needs. We offer further support through: Expert consultants that advise on premier, secondary and backup facilities, taking growth plans into account Qualified engineers on-site around the clock to aid you with installing, maintaining and upgrading your installations Office space for your own employees By basing all business continuity solutions on our Service Level Agreements, we can ensure our facilities are always at your disposal. With a vast range of connectivity options our consultants can set you up with a complete working environment to keep your business functioning at a global level. Hot Seat Services CONFISIO DataCenter provides Hot Seats, allowing staff relocation of critical employees for your business when workplace continuity is interrupted. You may now stay in touch with your customers and suppliers during emergency situations at your dedicated hot seat facilities next to our DataCenter. They are fully integrated with connectivity and telephony services and are fully monitored and secured with various layers of physical access control systems.

10 Financial Services Sector How we help Financial Sector organizations trade and move quickly to meet their obligations effectively. Helping the Financial Sector Turn Change to Advantage Uncertainty and regulatory changes characterize today s financial sector. Big data is making inroads within Financial Services as investment firms manage their risk real-time and retail banks and insurance firms look to exploit the explosion of digital customer data to better tailor their product. Furthermore, there s regulatory pressure to increase capital and liquidity retention and comply with more stringent requirements for security, data protection and business continuity. Keeping a competitive edge has never been tougher. The combination of these pressures requires you to increase business agility, by creating more cost-effective, flexible and scalable IT infrastructures. Achieving the required scalability in-house would require significant up-front and ongoing investment in non-core activities. Our DataCenter offers a highly secure alternative for you to host your systems and data in a state-of-the-art facility, helping you to respond rapidly to change. In addition, the CONFISIO Managed Services team can provide the products and services required to make this possible. For further information, please visit Banking Changing regulation governing data protection and business continuity, growing demand for high-performance computing resource and the continued drive for cost reduction are putting pressure on the IT infrastructures in the banking sector. Insurance Pervasive political, economic and regulatory change, combined with disruptive technology, is compelling European insurers to re-think DataCenter strategies, and to strive for increased flexibility and lower capital and operating expenditure.

11 11 Overview of company solutions and services We can state that our solutions and services are complete containing the following aspects: Solutions Services Build Mission Ready Advisory Services Colocation Custom Applications Custom Solutions Disaster Recovery Turn-key Solutions Facility Management Hot Seat Services Move in Management Quality Control

12 Adress: 87, Arch. Makarios III Ave. 2nd floor, CY-2223 Latsia, Nicosia, Cyprus Tel: Fax: Web:

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