Web Development the Next Steps

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1 Web Develpment the Next Steps Significant prgress has been made n the redesign f the Western Washingtn University hme page. The ATUS Web Services team has wrked hard in cllabratin with the University Cmmunicatins team and individuals frm the Library, Admissins, as well as faculty frm ur Design Prgram and student interns t prduce the current designs. As we have seen thrugh the infrmatin architecture and design prtins f the prject, the result has been a truly dramatic verhaul f ur website that will be utward facing and marketing riented. Even as we begin the final implementatin, we need t turn ur attentin t next steps t cntinue t maintain and enhance ur presence n the web and ur ability t cmmunicate effectively t ur cnstituents bth internally and externally. We have develped the apprpriate synergy between Web Services and University Cmmunicatins as we mve frward int wrking relatinship with University Cmmunicatins. Mving frward, University Cmmunicatins will prvide the cntent and sme design develpment fr ur hme page and Web Services will prvide the technical and cntent management fr the vast amunt f infrmatin available thrugh ur website. We fully expect the cllabratin between these grups and thers t cntinue. Even with this cllabratin and synergy, there is still mre wrk than can be accmplished by these grups and there are new initiatives that must be undertaken bth fr regulatry needs and t keep ur web presence fresh and useful t prspective students and ther internal and external cnstituents. ATUS received 0.5 base funding and 0.5 ne time funding fr Blackbard Web Systems Analyst in This psitin is critical t the peratin f ur Learning Management System. This request is fr permanent funding. ATUS received n time funding fr a 1.0 FTE Web Systems Develper with a departmental fcus fr the perid. This request is fr permanent funding. T meet future gals fr web presence and mbile applicatins we prpse cnsideratin f adding persnnel t this team in the fllwing areas (in pririty rder): Web Systems Analyst with a fcus n Blackbard supprt, an additinal 0.5 FTE This psitin currently exists but is nly funded 0.5 FTE base and needs the additinal funding t bring t 1.0 FTE. Last year 3,558 curses used Blackbard fr sme prtin f the Learning Management Suite with ver 90,000 student enrllments in thse curses. With this level f use and the expected expansin f ff campus curses via Extended Educatin, this psitin must be full time. When there are ebbs in the wrklad, the psitin des assist the web team just as they assist with Blackbard supprt at peak times. Withut this psitin the webmaster wuld need t take n respnsibilities that wuld distract frm ur hme page effrts. Web Systems Develper with a fcus n department websites and ADA accessibility 1.0 FTE Federal law requires that entities receiving federal funding must have ADA Cmpliant websites as part f prviding equal access t prgrams, services and activities. Recently the Natinal Federatin f the Blind has been actively assisting students in bringing lawsuits against universities fr failure t prvide accessibility t web based infrmatin and applicatins. While WWU has made prgress twards cmpliance, ur departments need significant assistance in bringing their websites bth up t the standard f ur new design and t the apprpriate standard fr ADA cmpliance. This psitin culd assist in bth areas. Page 1

2 Shrt term deliverables: Develp and disseminate a new simple university template t departments currently n the ld university template Evaluate and assure ADA cmpliance f new hme page and initial Drupal sites Select departmental early adpters fr transitin t a Drupal template, develp and deliver training fr use f Drupal templates Evaluate ADA issues in nn cmpliant (nn university template sites) areas and transitin t Drupal r static templates fr ADA cmpliance Lng term deliverables: Cntinued assistance t departments in develping and prductin f their websites. Cntinued evaluatin and refinement f ADA cmpliance ver the entire WWU site. Assistance as needed in cntinual refreshing f WWU website. Web Systems Analyst with a fcus n mbile web and mbile apps. 1.0 FTE Mbile technlgy cntinues t evlve at an ever increasing rate, and the adptin rate f smartphne and tablets is quite high in ur target audience f yung adults. While the revisin f ur website was needed, we cannt expect a cntent rich website t be the experience we want t prvide n a mbile device. We need t wrk n mbile applicatins that bth prvide infrmatin and allw students t d. Mbile apps shuld nt be a static representatin f a website but rather a place where a student can register fr classes, dwnlad a pdcast f a lecture, view their grades, etc. This psitin wuld fcus n develpment f apps fr the tw mst cmmn mbile perating systems and help ur team build a rbust mbile website accessible by any mbile device with a web brwser. Shrt term deliverables: Assure rll ut f mbile Learn mdule fr the Blackbard learning management Evaluate and develp candidate applicatins fr mbile web develpment vs. true mbile apps Gather data t supprt a selectin f 3 5 mst needed and urgent mbile applicatins (registratin, payment, applicatin, etc) and evaluate current vendr fferings vs. develpment Implement r develp selected apps Lng term deliverables: Cntinued develpment f mbile web sites fr university and departmental sites. Cntinued develpment f web applicatins. Cntinued refinement and develpment f mbile apps. With the additin f these critical psitins, we believe that we can cntinue the trajectry established by the Web Redesign prject. We will be able t prvide needed help t departments with their web sites, cmpliance with federal law, and expansin f ur use f the web fr mbile technlgy; all at the level demanded by ur cnstituents and t validate ur character traits, supprt the reasns t believe, and t demnstrate that Western is a leader in active learning, critical thinking and scietal prblem slving. Page 2

3 WESTERN WASHINGTON UNIVERSITY Biennial Operating Budget Request (Part A) Initiative Title: Web Develpment Next Steps Planning Unit:Academic Affairs Planning Unit Pririty: RESOURCES Fund 001, General Fund - State $0 $155,000 $250,000 Fund 149, Tuitin Operating Fees $0 $0 $0 Fund XX, Other Surces $0 $0 $0 Ttal Resurces $0 $155,000 $250,000 USES (EXPENDITURES) Faculty Tenure/Tenure-Track $0 $0 $0 Faculty Nn Tenure-Track $0 $0 $0 Graduate Teaching/Research Assistants $0 $0 $0 Exempt Prfessinal $0 $0 $0 Classified $95,000 $155,000 $250,000 Salaries and Wages - Ttal $95,000 $155,000 $250,000 Emplyee Benefits $0 $0 $0 Gds and Services -$95,000 $0 $0 Equipment $0 $0 $0 Ttal Expenditures $0 $155,000 $250,000 STAFFING FTE Faculty Graduate Teaching /Research Assistants Exempt Prfessinal Classified Ttal FTE

4 Infrmatin Security Officer The Security Audit perfrmed by LBL Technlgies had a significant number f recmmendatins with a "high" pririty level. Many f these have been cmpleted and wrk is in prgress t remediate remaining issues. Fr example: Our Netwrk Infrastructure Prject allwed us t purchase new Intrusin Detectin /Prtectin Systems (IDS/IPS) that are apprpriately sized fr ur bandwidth. The prject als reinfrced ur Firewall capacity. We received minr capital prject funding in t address infrastructure imprvements t ur data center. These changes prvide the extra remediatin recmmended in the reprt such as additinal water detectrs, better pwer and cling capacity and earthquake resistant racks. We have requested capital funding in fr upgrading ur wireless netwrk which will address the cncerns raised abut wireless security. Hwever we will als take remedial actin with the current wireless infrastructure. A recmmendatin nt addressed due t the decline in state resurces and the pr active realignment f staff duties was the need fr and Infrmatin Security fficer. Recent events have reinfrced the need t have a dedicated persn t infrmatin security. Infrmatin Security Officer $110, plus benefits n ging funding fr an Infrmatin Security Officer in ITS. A persn in this rle will be able t help us address many f the items in the audit related t plicy develpment, training and review in each categry f the audit. $5, n ging fr security training and certificatin needs. $80, ne time and $15,000 n ging fr data security and metric devices. The recmmendatin fr develping metrics wuld be greatly assisted with sftware and hardware tls. The Security Officer psitin wuld address these audit tpics: Data Integrity & Security The recmmendatins in this area wuld be verseen by the Infrmatin Security Officer. Recmmendatin fr cnslidatin wuld need bth versight and the ptential centralizatin f service. This prject is prpsed in the request Western Mve t the Clud. Infrastructure Testing equipment fr this area is included in the Gvernance sectin abve. Authenticatin, Authrizatin, and Identity Management Recmmendatins in this area include centralized authenticatin, authrizatin and identity management. Scial Engineering Recmmendatins in this area can be part f the Infrmatin Security Officer's respnsibility in cnjunctin with Human Resurces training prgrams.

5 WESTERN WASHINGTON UNIVERSITY Biennial Operating Budget Request (Part A) Initiative Title: Infrmatin Security Officer Planning Unit:Academic Affairs Planning Unit Pririty: RESOURCES Fund 001, General Fund - State $110,000 $130,000 $340,000 Fund 149, Tuitin Operating Fees $0 $0 $0 Fund XX, Other Surces $0 $0 $0 Ttal Resurces $110,000 $130,000 $340,000 USES (EXPENDITURES) Faculty Tenure/Tenure-Track $0 $0 $0 Faculty Nn Tenure-Track $0 $0 $0 Graduate Teaching/Research Assistants $0 $0 $0 Exempt Prfessinal $110,000 $110,000 $220,000 Classified $0 $0 $0 Salaries and Wages - Ttal $110,000 $110,000 $220,000 Emplyee Benefits $0 $0 $0 Gds and Services $0 $20,000 $120,000 Equipment $0 $0 $0 Ttal Expenditures $110,000 $130,000 $340,000 STAFFING FTE Faculty Graduate Teaching /Research Assistants Exempt Prfessinal Classified Ttal FTE

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