MASTER: système multicanal adaptatif pour les petites entreprises, micro et moyennes

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1 moyennes PL1-LEO

2 Information sur le projet MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: MASTER: système multicanal adaptatif pour les petites entreprises, micro et moyennes Code Projet: Année: 2010 Type de Projet: Statut: Pays: Accroche marketing: PL1-LEO Projets de transfert d'innovation Clôturé PL-Pologne Le projet Master est destiné aux petites et moyennes entreprises souhaitant réduire les dépenses engagées pour la formation qui au cas de niveau relativement faible de l emploi ne se transforment pas en un court laps. L objectif est de soutenir le système de formation professionnelle pour les travailleurs du secteur des PME par le biais de nouveaux programmes, chaînes ainsi que l amélioration de la compétitivité des entreprises concernées par la création de nouvelles opportunités pour la formation professionnelle. En particulier, le projet permet le transfer des résultats innovateurs, des méthodologies et des outils associés au système. d apprentissage multicanal. Les bénéficiaires de projet MASTER sont différents types d utilisateurs, en particulier les entreprises et leurs employés, mais aussi les organismes représentant le système d éducation, les employés et les professionnels. Résumé: Comparing with other European countries Polish firms participate in trainings with much lower frequency, mainly due to scarce financial resources and viewing trainings as an additional cost. Yet, especially, in the case of micro enterprises competencies are vital for further development. 36% of Polish SMEs declares the process of recruiting people with desired competencies problematic. The rationale for MASTER (Multichannel Adaptive System Training for micro, small and medium Enterpris) project was related to micro and small to medium enterprises training and development needs and their difficulties (strongly related to dimensions and internal structures) in managing and funding training systems for their employees. MASTER aimed to realise an innovative VET sysem for SMEs, also in terms of supporting systemic VET needs analysis, in order to impact on the dynamic fit of labour market. Distance learning technologies can support the learning processes by linking disperse sectorial SMEs systems, cutting training costs (logistics) and promoting continuous collaborative learning opportunities. Starting from innovative EU project, MASTER will implement a distance learning adaptive and multichannel system (and services and contents) for SMEs to support individual and organisational development (also in terms of creating new, innovative and ubiquitous learning opportunities), promote a systematic fit among competences need and labour market, sustain enterprises and network competitive advantage. The ontology-driven approach (based on adaptive test engine and systemic methodological framework) ensures active support of the whole learning cycle by dynamic mapping of SMEs competences needs and gaps, according to their target markets and, consequently, to create dynamically adaptive courses. MASTER intends to transfer, enlarge and adapt (according to the socio-economical context and need) results, tools and competences of partner previous experiences in these domains, (elearning and mlearning for SMEs; ontologies; blended training) of innovative EU project TrainSME (MERIG) integrated with Studio and ContSense(Corvinno). The project takes in account also the results of other specific Polish projects to focus strongly on achieving improved collaboration between VET and business sectors. Main expected results and outputs are: (i) a multichannel training system for vocational and educational training using web and mobile technology; (ii) training and educational services based on an integrated methodology mix (individual and collaborative learning; self and assisted; synchronous and asynchronous); (iii) methodological choices supported by a multimedia mix; (iv) availability in three languages version: Polish, Italian, English. : The ontology-driven approach (based on adaptive test engine and systemic methodological framework) ensured active support of the whole learning cycle by dynamic mapping of SMEs competences needs and gaps, according to their target markets and, consequently, to create dynamically adaptive courses. MASTER 2

3 Information sur le projet MASTER: système multicanal adaptatif pour les petites entreprises, micro et intended to transfer, enlarge and adapt (according to the socio-economical context and need) results, tools and competences of partner previous experiences in these domains, (elearning and mlearning for SMEs; ontologies; blended training) of innovative EU project TrainSME (MERIG) integrated with Studio and ContSense(Corvinno). Moreover it was an adaptation of new learning materials (from CORVINNO and FH Joanneum) regarding to Project Management and Internationalization courses which makes the project more innovative (it is an added value for the project). What is more it was Flexilab authentification gateway developed by CORVINNO and multiple choice questions. Thèmes: Sectors: Types de Produit: Information sur le produit: *** Marché du travail *** Étude interculturelle *** TIC *** Formation tout au long de la vie *** Formation ouverte et à distance *** Entreprise, TPE, PME *** Égalité des chances *** Formation continue ** Orientation professionnelle ** Formation linguistique * Accès pour les personnes moins favorisées *** Autres Activités de Services *** Information et Communication *** Enseignement ** Activités de Services Administratifs et de Soutien ** Activités Spécialisées, Scientifiques Et Techniques * Activités Financières et d`assurance Site Internet Matériel d'apprentissage Modules Matériel pour l'enseignement Enseignement à distance MASTER aimed, in addition, to implement a dynamic VET multichannel system. As regarding its mobile system. Because mobile devices can be used almost anywhere, they are perfect platforms for situated learning activities, where real life is used to provide stimuli and activity for learning. An example of a situated learning activity would be studying art in a gallery instead of from an online photograph or a text book. In this scenario, the learner would be pushed information about the specific artwork they are standing in front of which would be determined by the mobile network. Handheld devices can be used in public and social settings where larger devices would be intrusive and seem out of place. Using a small device like an audio tour guide or an ipod or a mobile phone web browser is an obvious use of mobile technology; typing on a laptop computer in the same environment is not as acceptable or practical. Mobile learning is the harnessing for education and training of the 3 billion mobile devices in the world today. Every student in every higher and further education institution in every EU country possesses one. One of the major ISIT mobile learning projects funded by the EC, The m-learning project led by LSDA in the United Kingdom, focused on unemployed and unemployable youth who refused to attend education or training but who all had a mobile phone which was used for literacy, numeracy and social skills training. Page Web du projet: 3

4 Contractant du projet Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: TECHIN Spóka z Ograniczon Odpowiedzialnoci Warsaw Mazowieckie PL-Pologne Entreprise de petite et de moyenne taille (jusqu'à 250 employés) Personne de Nom: Adresse: Ville: Pays: Téléphone: Fax: Site internet: Karolina Komiska / Józefina Osowska Wierzbowa Business Center, Wierzbowa 9/11 street Warsaw PL-Pologne / 76 - karolina.kosminska@techin.pl 4

5 Coordinateur Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: TECHIN Spóka z Ograniczon Odpowiedzialnoci Warsaw Mazowieckie PL-Pologne Entreprise de petite et de moyenne taille (jusqu'à 250 employés) Personne de Nom: Adresse: Ville: Pays: Téléphone: Fax: Site internet: Karolina Komiska / Józefina Osowska Wierzbowa Business Center, Wierzbowa 9/11 street Warsaw PL-Pologne / 76 - karolina.kosminska@techin.pl 5

6 Partenaire Partner 1 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Fondazione Università degli Studi dell'aquila L'Aquila Abruzzo IT-Italie Association/organisation non gouvermentale Partner 2 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: DIDA NETWORK SRL Rome Lazio IT-Italie Autres Partner 3 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Fachhochschule JOANNEUM Gesellschaft mbh (University of Applied Sciences)e JOANNEUM Gesellschaft mbh (University of Applied Sciences) Graz Styria AT-Autriche Université/école supérieure spécialisée/academie Partner 4 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Corvinno Technology Transfer Center Nonprofit Ltd. Budapest Közép-Magyarország HU-Hongrie Institution de recherche 6

7 Partenaire Partner 5 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Stowarzyszenie Organizatorów Orodków Innowacji i Przedsibiorczoci w Polsce (Polish Business and Innovation Centres Association) Pozna Wielkopolskie PL-Pologne Association/organisation non gouvermentale Partner 6 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Multidisziplinäres Institut für Europa-Forschung Graz Graz Styria AT-Autriche Institution de recherche Partner 7 Nom: Ville: Pays/Région: Pays: Type d'organisation: Site Internet: Innova SpA Rome Lazio IT-Italie Entreprise de petite et de moyenne taille (jusqu'à 250 employés) 7

8 Données du projet 2012_PUBLICATIONS_CORVINNO.pdf ations made by CORVINNO regarding to MASTER project, 2012 CORVINNO_Innotéka_studio.pdf CORVINNO_publication (2) CORVINNO_ publication.pdf CORVINNO_publication (1) FHJ_publication.pdf FHJ_publication Final Thesis Work_MASTER case study.pdf Bachelor thesis reporting MASTER project as case study - Universita degli studi del'aquila entitled: "Enhancing Organizational Learning and Strategic Development of Mictro-Enterprises" - case study entitled: 'Master project case study: an example of multichannel adaptive system for micro-enterprises'. Letter_MASTER.pdf Letter_MASTER MASTER_card_EN.pdf MASTER card prepared for the project MASTER_Card_HU.pdf MASTER card prepared in Hungarian language MASTER_Card_MERIG.pdf MASTER card used by MERIG (P5) MASTER_card_PL.pdf MASTER card in PL prepared for the project - dissemination material MASTER_cd_booklet.pdf CD Booklet created for the project 8

9 Données du projet MASTER_cd_label.pdf CD Label prepared as a dissemination material for the MASTER project MASTER conference_materials.zip Final MASTER conference, materials, minutes, outcomes MASTER-dissemination:promotional materials.zip MASTER dissemination materials MASTER_folder.pdf MASTER official folder MASTER_poster_70_100.pdf POSTER_MASTER POSTER of the worshop used in Gliwice_ pdf Poster used during the 1st workshop organised by TECHIN and SOOIPP in Gliwice during XXII Annual Conference organised by SOOIPP POSTER used in the plenary session in Gliwice_ pdf Poster used during the plenary session in XXII annual conference in Gliwice organised by SOOIPP 9

10 Produits D.1 User Needs Analysis Report D.2 Brainstorming Document D.3 Final Research Report on "Adaptive multichannel VET system for SMEs" D.4 Pre-feasibility study on MASTER system D.5 Meetings (agenda, minutes, outcomes) D.6 Clustering Training Needs D.7 Competences and learning outcomes modeling D.9 Report concerning the infrastructure design and testing of modules D.10 Report concerning the integration of the components D.13 Evaluation and Quality Assurance Plan D.16 Dissemination Plan D.17 Dissemination materials D.18 MASTER website D.19 Project Image and Logo D.20 Newsletter D.24 Project and Risk Management Plan D.25 Periodical Project Management reports (4 reports) D.29 Papers and publications D.31 Questionnaire D.32 Consortium Meetings agenda,minutes, action points D.8 MASTER program, contents, materials D.11 MASTER prototype (Integrated document) D.30 User Manual D.12 MASTER v.2.0 D.21 Final MASTER conference D.22 Exploitation Plan D.23 Feasibility Study and Deployment Plan D.28 Promotional Materials 10

11 Produits D.14 Midterm evaluation report D.15 Quality Assurance and Final Report 11

12 Produit 'D.1 User Needs Analysis Report' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.1 User Needs Analysis Report Type de Produit: Matériel pour l'enseignement Texte marketing: This report deals with SMEs needs for training in Europe and especially in Poland, Austria, Hungary, Italy, taking into account the new possibilities of e-learning. : Well trained entrepreneurs, managers and employees increase the capacity to compete not only within the European market, but also in competition with other regions of the world. European Commission tries to support training activities of European SMEs to compete with the remaining world by: -Improving the framework conditions of training and skills development. -Developing suitable methods and techniques of training. -Addressing current and structural challenges of competence development. At first a European overview of training offers for SMEs was provided in the report. The second part deals with the company environment, as well as training conditions for companies in each of the participating countries. For this reason the consortium partners used secondary sources to gather information for each country, especially covering training offers and conditions as well as the development and usage of e-learning in these countries. : SMEs, professionals, trainees, external evaluator in the project and from National Agency, National Agency, MASTER project consortium partners, other interested partners, academics and researchers, social parts of workers and of entrepreneurs, chamber of commerce. Résultat: User Needs Analysis report, documentation Domaine d'application: This in an internal report which is a base for other reports created. Adresse du site Internet: Langues de produit: anglais product files D1_User Needs Analysis.pdf User Needs Anslysis report &prd=1 12

13 Produit 'D.2 Brainstorming Document' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.2 Brainstorming Document Type de Produit: Autres Texte marketing: This internal documents stated regarding the general discussion which were made during 1st Consortium Meeting with partners regarding 2 major issues: firstly, the consortium has discussed which target group we would like to address; it was discussed if the consortium should focus on a specific sector. : This deliverable matched the task 1.1 in WP1 titled: knowledge sharing and brainstrorming. Partners were familiarised with TrainSMe, Consens and STUDIO projects' results and learning resources, as well as shared broader experiences, practices and results ofeach partner in designing, managing and evaluating training programs and systems for SMEs. It was achieved the MASTER objectives by defining and sharing conceptual map and framework, deepening MASTER' goals and features. : SMEs, professionals, trainees, external evaluator in the project and from National Agency, National Agency, MASTER project consortium partners, other interested partners Résultat: Brainstorming Report Domaine d'application: This is the deliverable focused on the tasks related to Knowledge Sharing between partnes. Adresse du site Internet: Langues de produit: anglais product files D.2_Brainstorming document.pdf Brainstorming document &prd=2 13

14 Produit 'D.3 Final Research Report on "Adaptive multichannel VET system for SMEs"' Titre: D.3 Final Research Report on "Adaptive multichannel VET system for SMEs" Type de Produit: Procédure pour l'analyse et le pronostic des besoins de la formation professionnelle Texte marketing: This deliverable presented definitions and issues called multichannel adaptive learning environment. Moreover the training needs of SMEs were assessed in a broad (European) and specific manner (Polish). : The MASTER project is applying the consortium knowledge in combination with e-learning trends and survey findings to build up an innovative e-learning environment for SMEs in Poland. In that case the multichannel adaptive approach is supported by the theory described before, as well as from the results of the MASTER survey. In this sense, the best solution is the blended learning approach, mixture of materials that can be used virtually and during face -to-face meetings. : SMEs, professionals, trainees, external evaluator in the project and from National Agency, National Agency, MASTER project consortium partners, other interested partners Résultat: Final Research Report on "Adaptive multichannel VET system for SMEs" Domaine d'application: The present study aimed of presenting the state of art in the research field of e-learning and innovative channels for promoting training to micro, small and medium sized enterprises (SMEs). D3 consists mainly the results of a desk research in the field and some results related to the topic gathered through the MASTER survey developed in the frame of this project. Adresse du site Internet: Langues de produit: polonais anglais product files Research report on Adaptive Multi. VET system.zip Final Research Report on Adaptive Multichannel VET system for SMEs &prd=3 14

15 Produit 'D.4 Pre-feasibility study on MASTER system' Titre: D.4 Pre-feasibility study on MASTER system Type de Produit: Matériel d'apprentissage Texte marketing: This report deals with the importance of micro-enterprises for the European Union as well with training needs and burdens to access training offers. Moreover the result focuses on the status quo and needs concerning training offers for Polish micro-enterprises. : This deliverable matched all tasks of WP1, especially task Adaptive multichannel VET system - The state of the art, where in this task a multidimensional research was carried on with respect to the main MASTER features and components, and accordingly to the task User needs and network building, a deep study was done of the european SMEs - in that eaning the needs and their continuous requests for updating the acquisition of new skills will be completed. : SMEs, professionals, trainees, external evaluator in the project and from National Agency, National Agency, MASTER project consortium partners, other interested partners Résultat: Preliminary micro and MASTER feasibility study Domaine d'application: The core MASTER system is the distance learning environment (web platform and mobile communication) that gives to the different users access to the delivered courses. In such meaning MASTER platform was a transfer but also an adaptation of the previous methodologies and projects implemented with success in different countries. However firstly a deep study needed to be done and the results are showed also in the deliverable nr. 4. Adresse du site Internet: Langues de produit: polonais italien anglais product files Pre-feasibility study.zip Pre-feasibility study on MASTER system &prd=4 15

16 Produit 'D.5 Meetings (agenda, minutes, outcomes)' Titre: D.5 Meetings (agenda, minutes, outcomes) Type de Produit: Autres Texte marketing: Meeting documentation (minutes) is one of the 'tools' which is used as a documentation of the dissemination activities which took place in the project. It is a documentation based on the events with potential users of the MASTER platform, where was a possibility to meet SMEs representatives, professionals, innovative companies,other. : This documentation are minutes (short reports) which was prepared by each partner and shows the different meeting on which consortium partner was engaged or personally organised during the different phases of the project (in the first year of the project), which were:reports from local/regional/international events, conferences which topic suited to the MASTER objectives (regarding e-learning, blended learning, other solutions with the participation of SMEs and representatives, professionals), internal meetings between partners in the partners' organisations; meetings between partners each other; skype conferences organised by coordinator, where all consortium participated or skype calls organised only with few partners. : National Agency, consortium partners, external evaluator, other interested parties - SMEs, representatives, organisers of the events/meetings/workshops/conferences, participants of the events/meetings/workshops/conferences. Résultat: Meetings (agenda, minutes, outcomes) Domaine d'application: Meeting documentation (minutes) is one of the 'tools' which is used as a documentation of the dissemination activities which took place in the project. It is a documentation based on the events with potential users of the MASTER platform, where was a possibility to meet SMEs representatives, professionals, innovative companies,other. Adresse du site Internet: Langues de produit: anglais &prd=5 16

17 Produit 'D.6 Clustering Training Needs' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.6 Clustering Training Needs Type de Produit: Procédure pour l'analyse et le pronostic des besoins de la formation professionnelle Texte marketing: This deliverable has been based on on integrated competences-based on VET professional models, consistently to the European Qualification Framework [EQF] and national qualification and classification systems in order to allow a continuous fine tuning of job requirements, professional development and education and training systems. : This deliverable is a big step taken to the MASTER platform preparation in the meaning of learning objects identification and MASTER program creation. he partners had to research the training needs of the reference target (Polish SMEs) taking into account the general European framework. The main needs collected has been integrated in a "Clustering Training Needs" document concerning the clustering of training needs. Moreover Clustering training needs deliverable is also a milestone while preparing Competences and Learning Outcome Modeling and MASTER program, contents, materials. : SMEs, professionals, trainees, external evaluator in the project and from National Agency, National Agency, MASTER project consortium partners, other interested partners Résultat: Clustering Training Needs Domaine d'application: This deliverable has been based on on integrated competences-based on VET professional models, consistently to the European Qualification Framework [EQF] and national qualification and classification systems in order to allow a continuous fine tuning of job requirements, professional development and education and training systems. Adresse du site Internet: Langues de produit: polonais anglais product files Clustering Training Needs.zip Clustering Training Needs &prd=6 17

18 Produit 'D.7 Competences and learning outcomes modeling' Titre: D.7 Competences and learning outcomes modeling Type de Produit: Autres Texte marketing: This deliverable allow to base the ontological framework of MASTER training system and to the all MASTER design and integration (WP3). Learning outcomes are defined as well as learning contents and supporting services of the MASTER program. : This deliverable allow to base the ontological framework of MASTER training system and to the all MASTER design and integration (WP3). Learning outcomes are defined as well as learning contents and supporting services of the MASTER program. The modelling of the competences in terms of learning outcomes consents are defined in the meaning of the specific reference job role.the first draft of the document was prepared at the beggining of October 2011, however integrated document with all partners information icluded will be finally submitted in January : SMEs, professionals, trainees, external evaluator in the project and from National Agency, National Agency, MASTER project consortium partners, other interested partners Résultat: Competences and learning outcomes modeling Domaine d'application: This deliverable allow to base the ontological framework of MASTER training system and to the all MASTER design and integration (WP3). Learning outcomes are defined as well as learning contents and supporting services of the MASTER program. The modelling of the competences in terms of learning outcomes consents are defined in the meaning of the specific reference job role.the first draft of the document was prepared at the beggining of October 2011, however integrated document with all partners information icluded will be finally submitted in January Adresse du site Internet: Langues de produit: polonais anglais product files Competence and learning outcomes modeling.zip Competence and learning outcomes modeling &prd=7 18

19 Produit 'D.9 Report concerning the infrastructure design and testing of modules' Titre: D.9 Report concerning the infrastructure design and testing of modules Type de Produit: de nouveaux métiers Texte marketing: The purpose of this Master project deliverable is to describe the main concepts of the ontology based electronic learning environment (Studio) highlighting its infrastructure design and its functionalities in details. It helps better understanding the philosophy of the system background and gives detailed instructions for the Master pilot implementation. : This deliverables achived task 3.4 regarding the designing and adaptation of the componentsin this task partners described the components necessary for the configuration of the platform. In this phase the actual technology was analyzed to deliver specific reference guidelines. It will also regard the design of the single software components composing the system dedicated to the management and delivering of the learning and ontology research activities. In particular concerning the ontology tool the integration regarded the Ontology Repository and a Content Repository, which are 2 major pillars of the environment, moreover the Content Presentation tool, Test Bank, an Adaptive Testing Engine, and some additional support tools. : SMEs, professionals, trainees, external evaluator in the project and from National Agency, National Agency, MASTER project consortium partners, other interested partners Résultat: Report concerning the infranstructure design and testing of modules Domaine d'application: This deliverables achived task 3.4 regarding the designing and adaptation of the componentsin this task partners described the components necessary for the configuration of the platform. In this phase the actual technology was analyzed to deliver specific reference guidelines. It will also regard the design of the single software components composing the system dedicated to the management and delivering of the learning and ontology research activities. In particular concerning the ontology tool the integration regarded the Ontology Repository and a Content Repository, which are 2 major pillars of the environment, moreover the Content Presentation tool, Test Bank, an Adaptive Testing Engine, and some additional support tools. Adresse du site Internet: Langues de produit: anglais product files D.9_Infrastructure design document.pdf Report concerning the infrastructure design and testing of modules &prd=8 19

20 Produit 'D.10 Report concerning the integration of the components' Titre: D.10 Report concerning the integration of the components Type de Produit: de nouveaux métiers Texte marketing: The purpose of this deliverable is to describe the main concepts of the ontology based electronic learning environment (Studio), highlighting the identification of those components which necessary for the configuration of the services. : The purpose of this deliverable is to describe the main concepts of the ontology based electronic learning environment (Studio), highlighting the identification of those components which necessary for the configuration of the services. This document particular concerns the ontology, as a tool of integration regarding the Ontology and the Content Repository. These two are the major pillars of the environment in addition to the Content Presentation tool, the Test Bank, and the Adaptive Testing Engine. The platform is supported by some additional administrative tools. : National Agency, consortium partners, external evaluator, other interested parties - SMEs, representatives, organisers of the events/meetings/workshops/conferences, participants of the events/meetings/workshops/conferences Résultat: Report concerning the integration of the components Domaine d'application: The purpose of this deliverable is to describe the main concepts of the ontology based electronic learning environment (Studio), highlighting the identification of those components which necessary for the configuration of the services. This document particular concerns the ontology, as a tool of integration regarding the Ontology and the Content Repository. These two are the major pillars of the environment in addition to the Content Presentation tool, the Test Bank, and the Adaptive Testing Engine. The platform is supported by some additional administrative tools. Adresse du site Internet: Langues de produit: anglais italien polonais product files Integration of the components report.zip Report concerning the integration of the components &prd=9 20

21 Produit 'D.13 Evaluation and Quality Assurance Plan' Titre: D.13 Evaluation and Quality Assurance Plan Type de Produit: Méthodes d'évaluation Texte marketing: The main aim of this internal deliverable (Plan) and the whole work package, which focused on the evaluation framework and quality assurance in the MASTER project, was to initiate and coordinate internal as well as external review and evaluation processes. : Evaluation and QA played a central role in MASTER project, because it represented the baseline of its short term effectiveness (for individuals, companies, local systems) and short and long term impacts and sustainibility. It allowed to realise a strong protype that responded to the needs addressed and be further employed and transfer in other areas and sectors, as well as with improved and enlarged functionality. : National Agency, MASTER consortium partners Résultat: Evaluation and Quality Assurance Plan, 3 versions available: v.1 available from 22/11/2010, v.2 available from 01/09/2011. Updated and final version available from 16/07/2012. Domaine d'application: This deliverable was also a guideline for all consortium partners how to work properly with the project proposal and on project aims and objectives. As a part of evaluation and monitoring procedures, it was also prepared and distributed to consortium partners 4 internal evaluation questionnaires after 4 Consortium Meetings - MERIG also prepared short evaluation reports and distributed to all partners. Those internal reports prepared after every consortium meeting by MERIG were good pictures of the good points of the MASTER project regarding the partnership, organisation of such meetings, discussion during the Consortium Meetings as well as methodological organisation regarding WP' s deliverables and tasks prepararation by partners. However also highlighted the weaknesses and partners concerns and doubts about the meetings, which helped coordinator very much in better preparation of next consortium meetings. It was also a signal to Evaluation Leader to better help coordinator with matching the most proper direction in the project. Adresse du site Internet: Langues de produit: anglais product files 017_MASTER_EvaluationPlan_final_v2.pdf &prd=10 21

22 Produit 'D.16 Dissemination Plan' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.16 Dissemination Plan Type de Produit: Autres Texte marketing: Dissemination Plan indicated all partners' activities during the 1st and 2nd half of the project. : Dissemination Plan in the MASTER project was very important deliverable and a base field of the project. The dissemination of results and products of the project was a primary objective so that in particular the partner have focused their attention on the involvement of local/regional/international events/meetings/conferences/workshops/other in order to obtain the adequate advantages through an efficient sponsorship of the project activities. This specific phase was running for the whole duration of work plan and the main result was a detailed dissemination plan which have been updated step by step taking in account the activities executed by all the partners and to guarantee an effective dissemination of both intermediate and final results. Dissemination Plan have been prepared in the 1st version 29th April 2011, second, integrated version with the 1st pahse have been prepared 25th October : National Agency, MASTER consortium partners Résultat: Dissemination Plan of the whole partners' dissemination activities and materials created. Domaine d'application: Dissemination Plan in the MASTER project was perfectly connected also to dissemination and promotional materials of the project, MASTER website, newsletter, MASTER image and logo, papers and publications and any other additional materials prepared by consortium partners. Adresse du site Internet: Langues de produit: anglais product files Dissemination Plan.pdf Dissemination Plan - whole project &prd=11 22

23 Produit 'D.17 Dissemination materials' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.17 Dissemination materials Type de Produit: Autres Texte marketing: Those are materials prepared by DIDA (Dissemination Leader) under MASTER project to be disseminated in a wide range of dissemination activities, like: local/regional/international events/workshops/meetings/face to face meetings with users, stakeholders, and during any other dissemination campaigns organised by partners or other parties. : Those dissemination materials have been used by consortium partners during the 1st and 2nd year of the project. Those materials prepared are dissemination and valorisation tools to raise awareness about the project among interested parties (SMEs, young companies from Technology Parks, Incubators, professionals, invididuals, VET providers, educational institutions focused on micro and SME sector, academics and researchers, social parts of workers and of entrepreneurs, chamber of commerce, others). Those materials prepared by DIDA are: intangible-master logo; tangible- MASTER presentation background, MASTER folder, MASTER poster (used also as a banner), MASTER brochure (used as a card), MASTER cd booklet, MASTER cd label. : SMEs-micro, small and medium enterprises, their workers and managerial staff, Business Incubators, Technology Parks,professionals, participants of the events/conferences/meetings/workshops, VET providers, professional associations (sectoral), other educational institutions focused on micro and SME sector, academics and researchers, social parts of workers and of entrepreneurs, chamber of commerce. Résultat: Dissemination materials prepared within the project. Domaine d'application: Those materials prepared by DIDA are: intangible-master logo; tangible- MASTER presentation background, MASTER folder, MASTER poster (used also as a banner), MASTER brochure (used as a card), MASTER cd booklet, MASTER cd label. Additionally, regarding needs, other materials were prepared by partners: news, slides, posters, scientific papers, publications for particular local/regional/international events/meetings/conferences/workshops. Moreover dissemination materials matched the task 6.3 of WP6 (Dissemination)- Production of dissemination materials. Adresse du site Internet: Langues de produit: italien polonais anglais hongrois product files MASTER-dissemination:promotional materials.zip Dissemination / Promotional MASTER materials &prd=12 23

24 Produit 'D.18 MASTER website' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.18 MASTER website Type de Produit: Site Internet Texte marketing: It is a web portal created for MASTER project. : MASTER web portal informs consortium partners and interested parties (European Commission, National Agencies, stakeholders, SMEs, professionals, invididuals, others) about the project progress. On the web portal are inserted all information regaring the dissemination activities in the project, newsletters preared each month and many others. : National Agency, European Commision, SMEs-micro, small and medium enterprises, their workers and managerial staff, Business Incubators, Technology Parks,professionals, participants of the events/conferences/meetings/workshops/others, other interested parties. Résultat: MASTER website Domaine d'application: MASTER web portal informs consortium partners and interested parties (European Commission, National Agencies, stakeholders, SMEs, professionals, invididuals, others) about the project progress. On the web portal are inserted all information regaring the dissemination activities in the project, newsletters preared each month and many others. Adresse du site Internet: Langues de produit: polonais italien anglais &prd=13 24

25 Produit 'D.19 Project Image and Logo' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.19 Project Image and Logo Type de Produit: Autres Texte marketing: Image of the project - logo, and short description prepared in English, Polish and Italian languages regarding the strategy of choosing the MASTER logo. : Image of the project - logo, and short description prepared in English, Polish and Italian languages regarding the strategy of choosing the MASTER logo. : SMEs-micro, small and medium enterprises, their workers and managerial staff, Business Incubators, Technology Parks,professionals, participants of the events/conferences/meetings/workshops, VET providers, professional associations (sectoral), other educational institutions focused on micro and SME sector, academics and researchers, social parts of workers and of entrepreneurs, chamber of commerce. Résultat: Project Image and Logo Domaine d'application: Image of the project - logo, and short description prepared in English, Polish and Italian languages regarding the strategy of choosing the MASTER logo. Adresse du site Internet: Langues de produit: anglais italien polonais product files MASTER logo description.zip Project Image and Logo &prd=14 25

26 Produit 'D.20 Newsletter' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.20 Newsletter Type de Produit: Méthodes de distribution Texte marketing: This is a dissemination materials prepared by DIDA Network srl in English and Italian versions, which appeared on the MASTER website each month from April 2011). It was 14 newsletters prepared during 2-year project in English, Polish and Italian versions. Polish version of newsletter was prepared by TECHIN, Italian version was prepared by DIDA, 1 newsletter was prepared by CORVINNO in Hungarian and 3 newsletters were prepared by MERIG in German. (Hungarian and German versions available in EN version of MASTER website). : Newsletter matched the task 6.3 of WP6 (Dissemination) regarding production of dissemination materials in the MASTER project. DIDA published in the project web site the newsletter (from April 2011) with the details of the demonstrative activities. : SMEs-micro, small and medium enterprises, their workers and managerial staff, Business Incubators, Technology Parks,professionals, participants of the events/conferences/meetings/workshops, VET providers, professional associations (sectoral), other educational institutions focused on micro and SME sector, academics and researchers, social parts of workers and of entrepreneurs, chamber of commerce. Résultat: Project Newsletters available in English, Polish, Italian (14) and 3 in German, 1 in Hungarian. Domaine d'application: This is a dissemination material prepared by DIDA Network srl (as a template), which appeared in the MASTER website each month from April 2011). Adresse du site Internet: Langues de produit: italien allemand polonais hongrois anglais product files Newsletters.zip Newsletters in: English, Polish, Italian, German and Hungarian &prd=15 26

27 Produit 'D.24 Project and Risk Management Plan' Titre: D.24 Project and Risk Management Plan Type de Produit: Autres Texte marketing: This is the internal managerial report, which refers to the management part of the project. : This is the internal managerial report, which refers to the management part of the project, like: WP8 (Project Management) description of tasks, activities and deliverables; quality of the consortium and WP leaders, Management Committee; communication in the project,reriodical reports which will be provided by TECHIN; budget structure;interim and Final report presentation-tasks which need to be taken by partners, deadlines. : MASTER consotium partners, National Agency, External evaluator Résultat: Project and Risk Management Plan Domaine d'application: This is the internal managerial report, which refers to the management part of the project, like: WP8 (Project Management) description of tasks, activities and deliverables; quality of the consortium and WP leaders, Management Committee; communication in the project,periodical reports which will be provided by TECHIN; budget structure;interim and Final report presentation-tasks which need to be taken by partners, deadlines. Adresse du site Internet: Langues de produit: anglais product files D.24_Project Management Plan.pdf Project and Risk Management Plan &prd=16 27

28 Produit 'D.25 Periodical Project Management reports (4 reports)' Titre: D.25 Periodical Project Management reports (4 reports) Type de Produit: Autres Texte marketing: Periodical internal reports are short periodical documents, which were needed to be prepared by coordinator each 6 months and included the activity abstract of work done during 6 months. : Periodical report, in the meaning of the whole project progress was giving the overview of the work done during 6 months by whole consortium partners. This kind of the reports also helped coordinator while progress, interim and final reports preparation by giving the progress and clear situation in the project regarding different periods of the project. Periodical reports show progress in the project as well as the delay of deliverables preparations and work, which should be done in the nearest few days/weeks/months. : National Agency, MASTER consortium partners, external evaluator Résultat: Periodical PM Reports, 4 reports prepared during th project progress. Domaine d'application: Such reports give also deadlines to prepare the deliverables, reports, minutes, etc. 4 reports have been prepared by coordinator, which covered the activities from: 1) 1st November 2010 until 30th April ) 1st May 2011 until 31st October ) 1st November 2011 until 30th April ) 1st May 2012 until 31st October 2012 Adresse du site Internet: Langues de produit: anglais product files D.25_Periodical Project Management Reports.zip &prd=17 28

29 Produit 'D.29 Papers and publications' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.29 Papers and publications Type de Produit: Méthodes de distribution Texte marketing: ations and articles, which have been prepared by partners before or after the conferences/meetings/workshops/other events connected to MASTER project. : This deliverable matched the task 6.3 of WP6 (Dissemination) regarding the production of dissemination material. Articles, publications prepared by consortium partners were put on the MASTER website. : National Agency, MASTER consortium partners, SMEs-micro, small and medium enterprises, their workers and managerial staff, Business Incubators,Technology Parks,professionals, participants of the events/conferences/meetings/workshops/others. Résultat: Papers and publications Domaine d'application: This deliverable are publications and articles, which have been prepared by partners before or after the conferences/meetings/workshops/other events connected to MASTER project. Adresse du site Internet: Langues de produit: hongrois anglais product files D.29_Papers and publications.zip &prd=18 29

30 Produit 'D.31 Questionnaire' MASTER: système multicanal adaptatif pour les petites entreprises, micro et Titre: D.31 Questionnaire Type de Produit: Méthodes de distribution Texte marketing: It was a questionnaire prepared as a tool while "User Needs Analysis" report preparation and integration. (WP1 questionnaires). Moreover the 2 versions of the Validation Questionnaires have been created by MERIG as a support tool in the 2nd phase of the project; those questionnaires have been prepared as a tool of WP4 (Piloting and final program and system setting) have been used during the 4 workshops organised by SOOIPP in 4 Technology Parks in Poland and during the pilot activity in Kielce Technology Park 24th May : Questionnaires have been prepared in WP1 and WP4 - 'User Needs Analysis' supporting tool and as validation questionnaires created by MERIG as a support tool in the 2nd phase of the project. (used during 4 workshops organised in Technology Parks in Poland and during the pilot activity in Poland). : National Agency,SMEs-micro, small and medium enterprises, their workers and managerial staff, Business Incubators,Technology Parks,professionals, participants of the events/conferences/meetings/workshops/others, external evaluator. Résultat: MASTER questionnaires prepared in Polish and English languages. Domaine d'application: User Needs Analysis questionnaires and validation questionnaires prepared in different phases of the project. Adresse du site Internet: Langues de produit: anglais polonais product files D.31_Questionnaire.zip &prd=19 30

31 Produit 'D.32 Consortium Meetings agenda,minutes, action points' Titre: D.32 Consortium Meetings agenda,minutes, action points Type de Produit: Autres Texte marketing: It is a deliverable which presents minutes and related documentations (participants list, slides, agendas, other materials) related to the Consortium Meetings. It was 4 consortium meetings in the project: 2-day meeting in Warsaw (Kick off meeting), 2-day meeting in Rome (2nd CM), 2-dy meeting in Graz (3rd CM) and 1-day meeting in Warsaw (last consortium meeting). : This deliverable matched the taks 8.3 of WP8 rearding the consortium Meetings preparation by coordinator and minutes preparation after each meetings. : MASTER consortium partners, external evaluator, National Agency. Résultat: Consortium Meetings agenda,minutes, action points Domaine d'application: Deliverable presented minutes and related documentations (participants list, slides, agendas, other materials) related to 4 Consortium Meetings during the whole project progress. Adresse du site Internet: Langues de produit: anglais product files D.32_Consortium meetings agenda, minutes, outcomes.zip &prd=20 31