Rapidly evolving technology and consumer preferences have redefined the rules of the game, in the world of business today.

Transcription

1 s o l u t i o n s e v e r y w h e r e

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3 Rapidly evolving technology and consumer preferences have redefined the rules of the game, in the world of business today. The days of incremental changes are over. The ever-changing landscape of business needs, driven by the onslaught of technological progress requires rapid transformation. Competencies are required for managing the explosion of voice and data generated by consumers and enterprises, while providing the level of connectivity needed in administering complex business operations. The need to have instant solutions to meet the opportunity of converting the voluminous flow of voice and data into information and information to competitive advantage is always present. Today, the brightest beacon glistens over the platform of instant communication solutions. Instant results demand instant answers. Enterprises require the support of reliable, scalable and effective communication solutions capable of sustaining the exploration of new opportunities that generate business growth and maximise revenue.

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5 TATA Tele Enterprise Business of TATA Teleservices Limited End-to-end solutions and more TATA Tele Enterprise Business, an integral part of TATA Teleservices Limited, is geared to cater to every communication need of every kind of business. Our depth of experience and reliable expertise enables enterprises to accomplish more through a broad range of communication solutions which includes Fixed Line Solutions, Conferencing Solutions, Domain Solutions, Data Solutions, Mobility Solutions, Unified Communications and Managed Services. TATA Teleservices Limited TTEB delivers integrated and smarter telecom solutions that enable customers to gear up to the next level of business growth. TATA Teleservices Limited (TTSL) TATA Teleservices Limited is one of India s leading private telecom service providers, having a pan-india presence across all of India s 22 Telecom Circles. The company offers integrated fixed line and wireless telecom solutions to its customers under brands - TATA Indicom, TATA DOCOMO, TATA Photon and TATA Walky and uses both the CDMA and GSM technology platforms for its wireless networks. TTSL, operates in more than 420,000 towns and villages across the country, serving nearly 70 million subscribers.

6 Empowering Businesses Everywhere Our set of fundamental standards acts as a foundation for businesses to derive value. Whatever we do, whoever we serve; our focus is always to amplify the strengths of business through seamless communication at all points.

7 Our Principles Focusing on results Our focus is on driving growth through platforms that deliver practical results and maximise revenues for businesses. Creating healthy partnerships We believe in partnering our clients by creating communication platforms that take businesses to the next level by providing solutions that address present and future concerns. Pioneering solutions We enable efficiencies that help you raise your productivity through innovative solutions. Maintaining service standards We believe in implementing the best Service Level Agreements and service standards by not just selling a product but also partnering through enterprise business needs. Our Mission Empowering businesses with real-time communication solutions that enable accomplishment of key objectives and facilitate productivity. Our Vision To fortify businesses with smart communication solutions that create sustainable business growth potential and maximise revenue.

8 Answers Everywhere An in-depth understanding of various communication needs of businesses across industrial verticals is matched with best-in-class solutions that address every need.

9 Business Agility Rapid Information Dissemination Increased Efficiencies Greater Security Adaptability Scalability Improved Customer Service Resource Optimisation Needs Solutions Integrated Communication Solutions Customised Offerings Cross Technology platforms of CDMA and GSM Adaptable platforms Pay Per Use Models Constant Innovation Program Management and Advisory Services

10 Domain Expertise We draw upon the strengths of our advanced technologies, intelligent network and breadth of experience to deliver tailor-made solutions.

11 TATA Tele Enterprise Business offers a suite of solutions to help your business address every communication need. Touching upon every sphere, our unmatched offerings combine the entirety of products and services on TATA Teleservices Limited s fixed line and wireless platforms. Cross-platform CDMA and GSM capability and solutions are geared to harness the strengths of all that TATA Teleservices Limited has to offer. Now, your every communication requirement has an appropriate solution that will enable your business to rapidly grow.

12 Conferencing Solutions

13 Audio Conferencing An easy, on-demand and cost-effective solution to help you efficiently collaborate through phone with your colleagues, customers, and value partners spread in multiple locations across the country. Insta Conference An instant outbound audio conferencing solution that empowers you to connect with multiple people at the touch of a button. Video Conferencing Experience real-time video conferencing through TATA Teleservices Limited s managed end-to-end video conferencing solution that offers high definition picture quality. Conferencing Solutions

14 Domain Solutions

15 Road Warrior Vehicle Tracking A remote wireless access solution for securely connecting to Intranet Application on private VPN backbone. Road Warrior is powered by TATA Photon and TATA Walky. Now your vehicle can go anywhere except out of sight. The Vehicle Tracking Solution lets you see exactly where your vehicle is whenever you need to. Quickfinder-i SMS Gateway Keep an eye on your moving business with real-time tracking of vehicles and assets. The advanced AGPS tracking system of Quickfinder-i arrives at a position fix in less than one minute. Bulk messaging solution for lightning delivery of SMS messages across country to any GSM/CDMA operator. Fleet Management Cargo Management Employee Safety Management Work Force Management Domain Solutions

16 Data Solutions

17 Leased Line TATA Teleservices Limited offers reliable, scalable and self healing leased line network services ensuring customer s business deliverables and business continuity. Metro Ethernet MPLS Increase business competitiveness by extending your office LAN and connecting to other offices through TATA Teleservices Limited s fast, reliable, secure and customisable Metro Ethernet Network. Enhance employee mobility through secure application access across office and mobile data network enabled by TATA Teleservices Limited s MPLS network. Internet Business performance assured through dedicated TTSL Internet bandwidth delivered on best in class all IP network. Data Solutions

18 Mobility Solutions

19 Mobile Voice Mobile voice solutions for corporate offers connections through TATA DOCOMO - our GSM network, and TATA Indicom our CDMA network. Photon Plus BlackBerry High speed Internet connectivity on the move is now possible with our next generation technology that gives you mobile broadband services. Facilitate wireless collaboration among team members, increase productivity and conduct business anywhere, at any time with a BlackBerry. Avail of a wide range of handsets on both TATA Indicom (CDMA) and TATA DOCOMO (GSM) networks to get the edge. Mobility Solutions We have Expertise and Alliances to mobilise business processes on CDMA, GSM and Smartphone Mobile Devices. Mobility Solutions

20 Managed Services

21 Data Center TATA Teleservices Limited Data Center offers a comprehensive range of managed services, hosting and cutting edge collocation capabilities that take care of your IT infrastructure and allow you to focus on your business priorities. Unified Communications An unrivalled, straightforward and flexible path to converged communications which integrates your real-time services such as IM Presence, IP Telephony, Video Conferencing with non real-time communication services such as unified Messaging, Integrated Voic , , SMS and Fax to enhance productivity and promote business continuity. Managed PBX A comprehensive and cost-effective solution involving the setting up of complete communication system, including the installation and end-to-end management of the PBX onsite, telephone terminals, applicative portals, as well as the connectivity you may require to efficiently address your communication needs. Managed Solutions

22 Voice Solutions

23 Fixed Line Analogue Voice ecentrex Almost instant, trouble and congestion-free Enterprise Telephony Services based on the state-of-the-art fibre-optic and copper cable backbone assuring you of enhanced voice clarity at all times and accurate billing and flexible invoicing. Save on capital and operational expenditure with a virtual EPABX that is hosted at a 24x7 network operating centre and enjoy the benefits of a phone-cum-extension with direct outward and inward dialling and a built-in intercom facility. ISDN BRI / ISDN PRI ewidex Whether you need a traditional telephony solution or want to back-up your mission critical networks, ISDN PRI and BRI Service from TTSL offers you the clear digital service for reliable voice and data communications with all the features and functionality at a competitive price. ISDN PRI is a flexible technology that will fit the size of your business today and can easily grow with you for tomorrow. Flexi-Toll Services Boost your sales and improve customer service through our comprehensive Toll-Free Service which gives your enterprise a pan India single number reach and identity with advanced call routing options. Simplified pricing and flexible invoicing along with interactive web interface lets you easily control and efficiently manage your call routing options. Enjoy the convenience of a single highly functional virtual communication group without any additional equipment (like EPABX) set-up at your premises. Advanced software, equipment and switching is managed centrally by TATA Teleservices Limited and service is provided to the client across multiple circles. Fixed Wireless Fixed Wireless Solutions for enterprises are offered through TATA Walky. These solutions include, feature rich wireless desk-phones, fixed wireless terminals and Wireless EPABX that is especially suitable for quick set-up of telecom infrastructure as a wireless last-mile point of connect at remote locations. Voice Solutions

24 Advantages Everywhere We offer you distinct advantages, in terms of geographical reach, advanced technologies and customised solutions.

25 EverWide Extensive coverage with more than Kms of fiber-optic network and presence in all 22 circles of India EverNew Superior network and future-ready infrastructure that is secure, reliable, robust and resilient Innovation through pioneering products End-to-end services with managed solutions to address all your needs EverServe Customisation of solutions as per business needs A flexible partner that understands your needs and focuses on your growth

26 Partnerships Everywhere Across industry verticals, we believe in forging strong bonds with our clients.

27 Banking and Financial Services Robust, secure and flexible solutions which meet ever-changing business demands including scalability, flexibility and regulatory issues. IT and ITES Scalable communication needs to meet connectivity requirements across the globe. Media, Entertainment and Services Flexible solutions that match varied requirements across the industry. Manufacturing Durability of products and services that meet the demands and rigours of the vertical. Government and PSU Security and comfort in the knowledge that both voice and data and products and services, mesh seamlessly with existing infrastructure. Retail, Realty and Infrastructure Product and services that are optimised and customisable to suit every need and requirement. Telecom Best in class backhaul for running operations of Telecom Service Providers.

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29 Contact us Head Office TATA Teleservices Ltd., A- 37, Sec 60, Noida Uttar Pradesh India ID: SMS to <EBS TTEB>58888, Call: Toll Free Contact Regional Branches of TTEB North Arun Das TATA Teleservices Limited A-37, Sector 60, Noida Uttar Pradesh. ID: West Pradeep Dwivedi TATA Teleservices Limited D-26, TTC Industrial Estate, Sanpada, PO Turbhe, Navi Mumbai Maharashtra. ID: South & East Ravi Tennety TATA Teleservices Limited A Block, Silicon Terraces 30/1, Hosur Main Road, Koramangala, Bangalore Karnataka. ID: Ravi.Tennety@tatatel.co.in

30 TATA TELESERVICES LIMITED 2010 Version: 1.1 Printed: July 2010 Valid up to 1 year from the month of printing.