Service Datasheet. Education Communication Platform

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1 Education Communication Platform The Education Communications Platform has been designed for schools and colleges to get the best out of their IT needs. ECP incorporates connectivity, UTM security including PICA & BECTA approved Web Content Filtering, VoIP, SIP, Remote Backup, Office 365, Hosted Exchange and Datacentre Collocation on a single unified platform, using the best vendors in the world. The ECP is designed for the education sector, giving you the peace of mind your critical telecoms services are reliable and meet the maximum criteria you require to keep your pupils connected and protected, through a sophisticated range of high performance Ethernet & Broadband Connectivity services and a range of cloud based IP services. About Vaioni Vaioni is a leading connectivity and cloud specialist, providing schools with high performance connectivity services such as Ethernet Leased Lines, broadband through BT & TalkTalk and cloud services across the Globe. Through the building block Education Communications Platform, you can choose which services your establishment needs today, giving you the ability to build on it as and when you need to. All of our solutions use the leading vendors in their own markets, avoiding in-house built solutions which only the house can manage and support. Our products give you the comfort knowing Vaioni are using top vendors across every component of your solution and built on a carrier ethernet platform, just like the big Telco s. We have a substantial ISP network, giving your establishment the best routes to the internet and learning portals and platforms and a very reliable service. We currently provide connectivity and security services to a range of small and large education establishments including Mulberry School, Foundation for International Learning, Mulberry School, Duke of Kent School, Mill Hill School, Kesteven & Grantham Girls School, Notre Dame School, Waterford Institute of technology, Careers Wales North West (education) and a host of others. In conjunction with these customers we also provide services to some high profile Corporate businesses including, the BBC, NHS, Virgin Racing, Western Union, Russell Hobbs and the Post Office. Why choose the Education Communications Platform? ECP offers flexibility, options, guaranteed interoperability and access to the latest technology through a single cloud platform. We will help you understand what you re buying and what you will need to ensure each part of your solution is specific to your budget and growth aspirations. We reassure you that all the critical telecoms services including, connectivity through Ethernet, broadband and 3G/4G, internet and firewall security, Web Filtering, telephony, Microsoft Office 365 and Remote Backup, are transported privately and securely, through a single resilient platform, delivery low latency, jitter and with super-fast performance to the internet and all the online learning platforms. One of the key benefits of the ECP platform is we can help you create your very own wide area network localised within your geographical location, bringing together a group of schools together. If you are part of a group of schools or you work within a group of schools who all have similar requirements, Vaioni will design and manage a multi-school network allowing your group of schools to share the most expensive resources, reducing the initial capex and cost of ownership whilst guaranteeing the quality of services required for each establishment. This is a great solution which not only gives you what you need as a school or college, but helps you manage your budgets and spend elsewhere. Vaioni will also inject expertise and its ability in helping your group of schools build your very own network. We provide all the network intelligence at the edge of our network where it matters most, taking advantage of the fibre and copper networks laid by the Telco carrier. We use best of breed technology vendors to create a special blend of carrier Ethernet services, designed to give your business a high

2 performance solution, which is flexible and complex in its offering, yet simple to understand and manage. Your solution is supported by a team of highly experienced and technical support staff, giving you access to the right people when you demand it. With instant escalation paths for every supplier within our network, we ensure we talk to the correct personnel when it matters most. This is Vaioni and this is what makes us extraordinary in our industry. Below is a summary of each service available to your establishment. Further information on each service is available and you can choose what you want and need. UKEE (UK Ethernet Exchange) The UKEE is the UK s largest Ethernet Exchange, bringing together all the major & regional Telco suppliers (roughly 10 Operators, including BT, Virgin Media and TalkTalk) in the UK into one single Next Generation Network, providing Layer1, 2 and 3 connectivity services to your organisation. Built on a powerful and intelligent network using Carrier Ethernet Technology to MEF standards and the ability to deliver a diverse range of services incorporating - best price, best SLA and best reach, is the reason why our UKEE is so successful. The platform gives you maximum UK reach, so you know you always receive the best price for your location. Built on years of development, Vaioni has the purchasing power and back office systems in place to offer value for money and the strongest SLA in the industry. No longer do schools have to procure Ethernet services from various providers, riddled with complexities which are hard to manage and resource intensive. Now schools can connect all their offices across one single platform, ranging from Ethernet fibre, Ethernet copper, EoFTTC, business quality ADSL & FTTC & 3G with instant online pricing and full online ordering capabilities delivered through a single SLA. Broadband Vaioni has built a business quality, broadband platform which does not compromise user experience like many of the consumer platforms in the market. We bring our customers a broad range of products from both BT and TalkTalk, including ADSL2+, FTTC and FTTP. So whether you are using broadband as your main line for internet access, a backup or for smaller schools, Vaioni will help you get online quickly. 3G Based on the Three network, Vaioni provides an invaluable connectivity product for a variety of mobile workers and applications. Delivered through a Business Grade, Carrier network, our 3G service offers unrivalled performance and security. The service is delivered via static IP s or can be configured as a private MPLS based 3G service which connects directly into your school MPLS without the need for VPN technology, enhancing security and removing unreliable VPN clients. For large estates, you can aggregate your usage across all your 3G SIMs so you manage costs better. Online access to your 3G estate gives you full visibility of users and bandwidth allowances, giving you ultimate control. UTM Security Our UTM Security is built using FortiNet s FortiGate and FortiMail devices. FortiNet offers the best UTM security suite in the industry, used by many of the leading Fortune 500 and other leading businesses & educational establishments. One of the biggest deployments was the deployment of Web Filtering to 300,000 pupils in Ireland. It offers ASIIC driven, wire-speed performance, taking care of the entire security needs of an online active business. Full reporting and statistical information is provided on demand showing the performance of every element of your security suite backed by a team of FortiGate

3 specialists. The UTM security service comes fully managed, with unlimited changes and additions. Choose from full UTM (includes Antivirus, Antispam, Web Filtering which is BECTA & PICA approved, VPN, IPS, IDS), to SLL/IPSEC VPN solutions, Next Generation Firewalling or just Web Filtering for your school. The FortiGate solution allows you to pick and choose from one or more services to cater for your business needs. Clear Voice - Hosted Voice Our Clear Voice (Hosted Voice) employs the state of the art Broadsoft platform known as the world s leading cloud based voice platform. Deployed as a resilient service, Vaioni can take care in providing local geographical numbering, local inbound and outbound call routing via SIP, DR to 3 rd party geo numbers / mobiles and a comprehensive suite of tools for your administrators / IT Managers and endusers to communicate with customers and suppliers in the most effective way possible. Clear SIP - Private SIP Clear SIP is Vaioni s, business class SIP trunk service. It has been designed to provide SIP trunks for customers who already have an IP PBX or SIP gateways. With our SIP trunk service, you no longer need to have PSTN or ISDN lines; everything runs over a SIP trunk. A SIP trunk runs over an existing internet circuit, whether that be broadband or leased lines and runs in conjunction with your data traffic, to give you toll quality inbound and outbound calls without the need for ISDN lines. Clear SIP also has basic PBX functionality if required and provides great DR functions such as auto-divert to alternative numbers and mobiles. Hosted XC - Hosted Microsoft Exchange The Hosted XC service gives your business the most effective communication suite available in the market. Built on Microsoft Exchange 2013 with add-ons for iphone, Blackberry, Android and Microsoft handsets and archiving functionality. The Hosted XC service is a guaranteed service offering schools a 100% uptime guarantee, simply because we can offer it within the configuration of the system. Full mailbox and scanning for virus and spam as standard. Datasure - Hosted Data Backup The Datasure service is a cloud based backup/storage service, providing a global business with immediate access to terabytes of backup space to backup practically anything and everything a business is likely to backup. Full backups of O/S, databases, bare metal and brick level MS Exchange backup and restore are key functions required for the demanding business. Ultra-fast encrypted restores shipped anywhere in the world via FedEx/UPS is available to every customer in any country. Colocation The colocation service is part (physical) product and part service. Our unique colo service, gives your business one of the most comprehensive lists of carrier neutral datacentres to drop your hardware into across the UK, which is then directly connected up to the Vaioni network. This gives cutting edge schools the ability to put bandwidth hungry applications at the centre of its WAN or to create a DR facility from within the Vaioni cloud or to give you colo and transit for your business needs. Transit The transit service brings together the top 5 global IPv4 and IPv6 transit providers into a datacentre location(s) of your choice. You can take the transit delivered to you directly from our transit fabric and distribute this aggregate across your datacentre locations without need to take a new contract or service at each location. We will directly connect you to the transit AS bypassing our AS for optimum performance and integrity (Transit 2.0).

4 Office 365 The Office 365 service brings together the essential applications a school requires to run its major application operation. Office, SharePoint, Lync and Exchange, all accessible through one single platform, providing best performance and reliability and an SLA of 99.95%. Virtual Datacentre Virtual Datacentre is Vaioni s Infrastructure as a Service (IaaS) delivering a combination of resilience, performance and elasticity to your virtual server infrastructure requirements. Many schools are replacing their current servers or upgrading, with virtual servers. Built on industry leading HP blades using best of breed virtualization software and NASA technologies, Vaioni s Virtual Datacentre is yet another Enterprise grade service, delivered over our owned 10Gb National network. Do as you wish with the infrastructure, build what you like. Within minutes you can add more CPU, storage or RAM and bring better user experience to your users.

5 The diagram below offers a clear picture of the ECP make-up.

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