Business VoiceEdge. Focus on your business, not your business communications

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1 Business VoiceEdge Focus on your business, not your business communications

2 Business VoiceEdge Simple yet powerful voice and data communication service for businesses Fully managed alternative to onsite hardware-based PBXs or Key Systems All feature functionality is deployed in the network rather than on premise Affordable solution with unlimited nationwide calling and predictable recurring monthly expense Complete packages include state-of-the-art Polycom Phones with high definition audio quality Delivers powerful Fortune 500 PBX features with Microsoft Outlook integration and seamless mobility 2

3 Key Advantages and Benefits No need to buy an expensive phone system Fully managed solution with no maintenance costs with platform upgrades included for future-proofing* Polycom High Definition phones included Built-in Business Voice Continuity (Disaster Recovery) Scalable solution that grows with your business with consistent user experience across multiple locations if needed Unified communication and mobility features including 4, 5 or 6-digit dialing, Voic to , Be Anywhere capabilities, and Outlook Integration features Enables remote workers/telecommuting Perfect for multi-site locations Free on-net calling within and between sites 3 *CPE excluded

4 Business VoiceEdge Advantages No capital expenditure Predictable monthly operating cost Simplified/outsourced management Unified communications & mobility Scalable for business changes and new locations Business Voice Continuity built in 4

5 Who s purchasing this product? Businesses looking to Replace a PBX or Key System to avoid costly upgrade and maintenance costs. Add new locations and looking to avoid heavy capital expenditures associated with premise-based systems. Reduce voice communication costs. Looking for consistent user experience across multiple locations For predictable monthly operating expenses for communications. Needing reliability and advanced services for a critical component to their business. Go mobile and need unified communication features to increase productivity. Needing a hybrid of voice services between locations trunking, hosted, lines. And many more applications 5

6 Business VoiceEdge vs. a PBX Item Premise PBX Business VoiceEdge Acquisition Costs What equipment do I need to purchase? Monthly Recurring Costs What will my monthly costs be for usage? How much does it cost to call satellite locations? Maintenance, MACs & Upgrades - Do I pay extra for ongoing maintenance & moves / adds / changes? -PBX deployments can average $800 - $1000 per handset plus install fees and network Fluctuating costs based on usage, including calls between locations -PBXs often have a monthly maintenance fee built in ~10-15% of the initial cost, paid annually. -Sometimes MACs are charged per item at $ per change making changes expensive. Includes Polycom 335 HD phones* + Network Equipment and access with minimal upfront costs Predictable charges. Unlimited local and domestic long distance included; on-net multi-location calls are also included - Platform Maintenance included. - Platform Upgrades are managed for you, and also included. - Moves and changes are included *With 3 year term. Otherwise, $4.95/month per line. 6

7 Business VoiceEdge Service Components

8 Business VoiceEdge Service Components Customers purchase two service components to get started Lines and Seats The number of Lines to match the number of calls they have going at their busiest hour. Each Line represents a single call path. There does not need to be a 1:1 ratio of lines to users. Over-subscription should be utilized for added cost savings. The number and type of Standard and Unified Communication Seats to equal the quantity of phones for all stations throughout the location Lastly, a customer may select Add-On items such as Auto Attendant, Receptionist Consoles, Toll Free lines, etc. 8

9 Unified Communications Seat Most popular and most selected seat type Includes one local telephone number The Unified Communication Seat service comes with One Local Telephone Number A Voic Box Many productivity features, including Mobility via Be Anywhere and Remote Office Call Management Portal Outlook Integration Telephony Toolbar for Outlook, IE & FireFox Integration Music on Hold 9

10 Standard Seat PBX Features for common telephony needs included It has a 4-6-digit extension number that can be called from within the customer group It is reached from the outside world through a Receptionist, Auto Attendant or Hunt Group 10-digit telephone number available as add-on* A Standard Seat is used in the following scenarios Customer is replacing an existing PBX with a Hosted PBX solution and some of the users have PBX extension numbers today A low cost seat is needed that does not require inbound calling (lobby phone) * A telephone number and/or voic box may be added on separately 10

11 Powerful Features Increase productivity, enable mobility for appropriate personnel and improve your customer experience Voic -to- integration to receive messages in your inbox Be Anywhere with Simultaneous Ring to integrate your work line with your mobile number and allow calls to follow you for one-number service Microsoft Outlook, Mozilla Firefox and Internet Explorer integration with a Telephony Toolbar for point and click feature control and calling Remote Office for working as if from the office while on the road or from home. Makes any phone your desk phone and further enables one-number service Plus, a lot more! 11 An overview of the most popular features follows

12 Suite of HD Devices and Experiences for Different Users Desk Jockey Polycom 335 (2 Lines) Power User Polycom VVX500 (12 Lines) Executive Polycom 670 (6 Lines) Executive Video Polycom VVX1500 (6 Lines) Reception Polycom 670 Expansion Module Conference Room Polycom 5000 Conference Room Polycom

13 COMCAST CORPORATION Comcast is one of the nation s leading providers of entertainment, information and communications products and services. The largest Cable Operator in the U.S. 22 Million Video Customers 18 Million Internet Customers 9 Million Voice Customers 135,000 Employees in 39 states $55 Billion in Revenue 13

14 THE COMCAST NETWORK The largest facilities-based last mile alternative to the phone company The first fully 40G backbone and 100G router interface deployment Self healing, redundant core network architecture 100% owned, managed and maintained by Comcast 14

15 THE COMCAST NETWORK 15

16 COMCAST PARTNERSHIP Comcast is a leading supplier who can provide certain benefits as compared to the incumbent: Offer voice, data, and video services from one provider Business Continuity included Provide a wholly owned and managed network inclusive of last mile Provide the benefits of locally based services and resources Cost effective Offer local calling and incoming calls The largest North American Hosted Voice provider 16

17 17

18 Thank you! To learn more, visit business.comcast.com/enterprise 18

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