K. J. SOMAIYA COLLEGE OF ARTS AND COMMERCE, VIDYAVIHAR, MUMBAI (Autonomous) Affiliated to University of Mumbai

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1 K. J. SOMAIYA COLLEGE OF ARTS AND COMMERCE, VIDYAVIHAR, MUMBAI (Autonomous) Affiliated to University of Mumbai SYLLABUS AND SCHEME OF EXAMINATION Program: B.COM. (Third Year) Sem. V & Sem. VI Course: Psychology of Human Behavior at Work As per CREDIT BASED SEMESTER AND GRADING SYSTEM (75: 25 Marks Pattern) (With effect from the Academic Year: ) 1

2 SEMESTER-V 1) Name of the Programme : Bachelor of Commerce (B.Com) 2) Course Title : Psychology of Human Behavior at Work (Part I) 3) Code of the Course : UBCOMSTV 4) No. of Credits : 03 5) No. of lectures : 45 6) No. of lectures per week : 03 OBJECTIVES OF THE COURSE 1) To impart knowledge and understanding of the basic concepts, psychological processes involved in the world of work. 2) To prepare a foundation for higher education in the field of commerce and management. Unit 1. What is Organizational Behavior? No of Lectures:12 1) The importance of interpersonal skills 2) Management functions, roles, and skills 3) Organizational Behavior- Disciplines contributing to the field of OB 4) Challenges and Opportunities for OB Unit 2 Attitudes and Job Satisfaction No of Lectures:12 1) Attitudes & its components 2) Major Job Attitudes 3) Job Satisfaction- Measuring Job Satisfaction, Causes of Job Satisfaction 4) The impact of satisfied and dissatisfied employees on the workplace Unit 3 Motivation Concepts No of Lectures:11 1) Defining Motivation 2) Early theories of motivation 3) Contemporary theories of motivation- Goal Setting Theory, Equity Theory/Organizational Justice, Expectancy Theory 2

3 Unit 4 Emotions and Moods No of Lectures:10 1) What are Emotions and Moods? The Basis Emotions 2) Sources of Emotion and Moods 3) Emotional Labor 4) Emotional Intelligence 5) OB Applications of Emotions and Moods Bibliography 1) Aquinas, P.G. (2013). Organizational Behavior Concepts Realities Application and Challenges. (2 nd Ed.). New Delhi: Excel Books 2) Ashlight, A.M. (2012). The Psychology of People in Organizations. Pearson Education 3) Greenberg, J. (2013). Behavior in Organizations (10 th Ed.). PHI Learning pvt ltd 4) Luthans, F. (2013). Organizational Behavior: An Evidence Based Approach. Tata McGraw Hill 5) Rigggio, R. (2012). Introduction to Industrial and Organizational Psychology. Pearson Education 6) Robbins, S.P., Judge, T.A., & Vohra, N. (2013). Organizational Behavior. (15 th ed.). Indian subcontinent adaptation, New Delhi: Pearson Education, Dorling Kindersley India pvt ltd. 7) Sharma, S. (2013). Organizational Behavior. New Delhi: Tata McGraw Hill 8) Singh, K. (2012). Organizational Behavior Text and Cases. New Delhi: Pearson Education Paper pattern for semester end examination Semester end examination will be of 75 marks for two and a half hour duration. There will be five questions with 15 marks each. One question from each unit of the semester,with internal choice A or B, will be asked. Question can be essay type or combination of two small topics. Students should either A or B from each question. Question number 5 will be objective type based on 4 units It can be multiple choice with 20 statements, 5 from each unit from which 15 need to be answered Or Combination of a) fill in the blanks (7 out of 8) and b) True or False and give reasons (4 out of 8) Internal assessment-25 marks Class test objective type 20 marks Active classroom participation 5 marks 3

4 SEMESTER-VI 1) Name of the Programme : Bachelor of Commerce (B.Com) 2) Course Title : Psychology of Human Behavior at Work (Part II) 3) Code of the Course : UBCOMSTVI 4) No. of Credits : 03 5) No. of lectures : 45 6) No. of lectures per week : 03 OBJECTIVES OF THE COURSE 1) To impart knowledge and understanding of the basic concepts, psychological processes involved in the world of work. 2) To prepare a foundation for higher education in the field of commerce and management. Unit 1 Understanding Work Teams No of Lectures:12 1) Why have teams become so popular? 2) Differences between Groups and Teams, Types of Teams 3) Creating Effective Team 4) Turning Individuals into Team Players Unit 2 Leadership No of Lectures:11 1) What is Leadership? Trait and Behavioral theories 2) Contingency Theory- The Fiedler Model 3) Charismatic Leadership and Transformational Leadership Unit 3 Organizational Culture No of Lectures:12 1) What is Organizational Culture? 2) What do Cultures Do? 3) How Employees Learn Culture? 4) Creating Ethical and Positive Organizational Culture 4

5 Unit 4 Organizational Change and Stress Management No of Lectures: 10 1) Forces of Change 2) Resistance to Change 3) Work Stress and Its Management Bibliography 1) Aquinas, P.G. (2013). Organizational Behavior Concepts Realities Application and Challenges. (2 nd Ed.). New Delhi: Excel Books 2) Ashlight, A.M. (2012). The Psychology of People in Organizations. Pearson Education 3) Greenberg, J. (2013). Behavior in Organizations (10 th Ed.). PHI Learning pvt ltd 4) Luthans, F. (2013). Organizational Behavior: An Evidence Based Approach. Tata McGraw Hill 5) Rigggio, R. (2012). Introduction to Industrial and Organizational Psychology. Pearson Education 6) Robbins, S.P., Judge, T.A., & Vohra, N. (2013). Organizational Behavior. (15 th ed.). Indian subcontinent adaptation, New Delhi: Pearson Education, Dorling Kindersley India pvt ltd. 7) Sharma, S. (2013). Organizational Behavior. New Delhi: Tata McGraw Hill 8) Singh, K. (2012). Organizational Behavior Text and Cases. New Delhi: Pearson Education Paper pattern for semester end examination Semester end examination will be of 75 marks for two and a half hour duration. There will be five questions with 15 marks each. One question from each unit of the semester,with internal choice A or B, will be asked. Question can be essay type or combination of two small topics. Students should either A or B from each question. Question number 5 will be objective type based on 4 units It can be multiple choice with 20 statements, 5 from each unit from which 15 need to be answered Or Combination of a) fill in the blanks (7 out of 8) and b) True or False and give reasons (4 out of 8) Internal assessment Class test objective type 20 marks Active classroom participation 5 marks 5

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