Undergraduate Course Syllabus

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1 George Herbert Walker School of Business & Technology Undergraduate Course Syllabus COURSE: MNGT 3450 Principles of Organizational Behavior Location: Leiden Term: Fall Semester 2014 Days: Friday (+ 4 x Friday * * + 1 x Friday at * *) Time: 18:30 20:30 The Instructor: Name: Mr. Marcel de Lijster Mobile Phone: About the instructor Marcel de Lijster currently works at one of the largest banks in Holland as Manager Control. He has 27 years of working experience of which 23 years in leadership positions. He can be branded as a real people manager. Next to his work at Rabobank he is also an acknowledged coach. He has experience and knowledge of Strategic Management, Organizational Behavior, Change Management, Workflow Management, Risk management and Financial Control. He holds an MBA degree with an emphasis in Management from Webster University. He is a member of the Webster faculty since 2004 and teaches courses in Organizational Behavior, Management, Managerial Leadership, Decision Making and Strategic Management. Guest Speaker TBA

2 THE COURSE Course Definition (source: Webster University Graduate Catalogue) This course introduces students to many of the basic principles of human behavior that effective managers use when managing individuals and groups in organizations. These include theories relating to individual differences in abilities and attitudes, attributions, motivations, group dynamics, power and politics, leadership, conflict resolution, organizational, cultural, and organizational structure and design. Course Content The book by Stephen P. Robbins, Timothy A. Judge and Timothy is a classic in the field of Organizational Behavior. This textbook possesses all practical managerial questions, and then shows you how organizational behavior / organizational psychology theory can help you to develop answers. This edition of the book has a specific global focus and cases and examples in the book are from organizations around the world. You will be asked to apply the concepts to your own life and the life of others. You will be encouraged to both actively study and practically apply the text material. Rae André writer and professor of Organizational Behavior said the following; Studying OB can be exciting. Not just interesting, but exciting! My ideal OB class is one in which students leave with the twinkle in their eye that shows an Aha! response, indicating that they learned something new about themselves and their future life in organizations. I have the same ideal about an Organizational Behavior Class as Rae André has. Learning Outcomes 1. Student will be able to identify organizational behavior concepts and issues correctly. 2. Student will be able to define or explain relevant organizational behavior concepts and issues. 3. Student will be able to apply relevant organizational behavior theories in the analysis of the facts of an exercise or case. 4. Student will be able to correctly apply case analysis techniques to the analysis of organizational behavior cases. 5. Student will be capable of supporting their claims and conclusions with the relevant facts of the case or exercises. General Skills - where applicable all Webster courses will address: Writing skills. Presentation skills. Team working skills. Multicultural skills. Note: Webster has adopted the APA style for citations in all papers and in all departments. All students are encouraged to be consistent with this in their writing. Materials (Textbook) - Fulltime students on flat fee will get their textbook for free at the start of the course; part-time students must source the textbook themselves or place on order with the Webster Librarian at least two weeks before term begins. Organizational Behavior; Stephen Robbins, Timothy Judge th global edition, ISBN: Recommended Reading Material Havard Business Review, journals of Organizational behavior or/and Organizational dynamics GRADING

3 Letter Grades: Instructor s guidelines for percentage equivalent of the letter grade: A (4.0), A- (3.67) A (96-100), A- (91-95) Superior work. B+ (3.33), B (3.0), B- (2.67) B+ (86-90), B (81-85), B- (76-80) Good work. Letter grades mean that in the opinion of the instructor the work was: C+ (2.33), C (2.0), C- (1.67) C+ (71-75), C (66-70), C- (61-65) Satisfactory work. D+ (1.33), D (1.0) D+ (56-60), D (51-55) Passing, but less than satisfactory. F (0.0) F (0-50) Unsatisfactory. No credit is granted. Other Designations: I Incomplete work ZF An Incomplete which was not completed within one year of the end of the course. IP Course in progress. W The student withdrew from the course NR Not reported for the course. A temporary designation given by the registrar indicating that the final grade has not been submitted by the instructor. When the final grade is filed in the office of the Registrar, that Z grade will replace the Z. ASSESSMENT: the Instructor will evaluate students work as follows: Description: Percentage: Date due Active Participation 15 Presentations 20 Homework 15 Mid-term exam written in class 25 Friday, November 7, 2014 Final paper 25 Friday, December 19, 2014 Students and Instructors will be asked to evaluate the course in a form to be handed out during week 16 of the term. Assessment Tool Active Participation 15% (++ = key tool; + = secondary tool,) Presentations 20% Homework/ 15% MidTerm Exam 25% Learning Specifics Learning Outcome Learning Outcome Learning Outcome Learning Outcome Learning Outcome General Skills Presentation skills Writing skills Team work skills Cross-cultural skills Final paper 25% Activities In class exercises, Simulation games, Videos, Student presentations, Mid-term exam and Paper

4 ACADEMIC POLICIES University policies are provided in the current course catalog and course schedules. They are also available on the university website. This course is governed by the University s published policies. Please use the following link to see a complete overview of Webster Leiden s Policies and Procedures: policies Academic Honesty: The University is committed to high standards of academic honesty. Students will be held responsible for violations of these standards. Please refer to the university s academic honesty policies for a definition of academic dishonesty and potential disciplinary actions associated with it. Drop / Withdraw: Please be aware that, should you choose to drop or withdraw from a course; the date on which you notify the University of your decision will determine the amount of tuition refund you receive. Please refer to the university policies on drops and withdrawals (published elsewhere) to find out what the deadlines are for dropping a course with a full refund and for withdrawing from a course with a partial refund. Special Services: If you have registered as a student with a documented disability and are entitled to classroom or testing accommodations, please inform the Instructor at the beginning of the course of the accommodations you will require in this class so that these can be provided. Disturbances: Since every student is entitled to full participation in class without interruption, disruption of class by inconsiderate behavior is not acceptable. Students are expected to treat the instructor and other students with dignity and respect, especially in cases where a diversity of opinion arises. Students who engage in disruptive behavior are subject to disciplinary action, including removal from the course. Student Papers Retained: Student assignments and/or projects will be retained by the University for the purpose of academic assessment. Contact Hours: It is essential that all classes meet for the full instructional time as scheduled and that is: 43 contact hours for undergraduate semester classes (includes 8 hours project work); 32 contact hours for undergraduate term classes; 36 contact hours for graduate level classes. A class cannot be shortened in length. If a class session is cancelled for any reason, it must be rescheduled. Study Load per course: 8-week classes - students are expected to spend approximately 17 hours per week (21 hours including class time). 16-week classes students are expected to spend approximately 8,5 hours per week (10,5 hours including class time). Attendance, Participation, Assignments: Students are required to attend all classes and participate actively. Grading will partly reflect this. Class participation accounts for roughly 20% of the total grade. All classes include assignments (such as presentations or papers). Students must report to the instructor all assistance they received and all sources they used in carrying out their assignments. Otherwise they will fail the course and may also face other penalties. Auditors: are expected to attend all classes and actively participate in all aspects of the course, including mid-term and final exams, and will be provided with a Certificate of Achievement. First Class: The first session of a course is very important and cannot be missed. Therefore, in accordance with student guidelines on attendance, the instructor can request that students missing the first class without valid reason, and without having obtained permission beforehand, be dropped from the course. For this course, the instructor has requested that this rule is enforced. Partial Absence: At the discretion of the Instructor, grading can be reduced for students who regularly arrive late for class and/or leave class early. Pass/Fail Option (for undergraduate students only): In limited situations it is possible to take elective courses on a pass/fail basis rather than being graded with an A, B, C, D, or F grade. Students who wish to be graded on a Pass/Fail basis, and whose instructor agrees to this, must submit their request in writing ( is fine) to their advisor by the end of the second week of class. Exam Office Policy (for undergraduate students): The University applies strict deadline regulations. Deadlines are set by the instructor and are listed (date and time) in the course syllabus. All written assignments weighted 20% or more must be submitted not to the instructor but to Assignments received after the deadline will be subject to a penalty: if received after the deadline but within 24 hours, the University recommends instructors to downgrade the assignment by one letter grade. The Exam Office does not accept assignments in undergraduate programs that are submitted more than 24 hours after the deadline, and consequently these will receive a failing grade. Faculty may, under documented circumstances and with the consent of the academic director, accept late work to be graded. If students cannot meet the deadline for valid reasons (beyond the student s control, such as illness or other extenuating circumstances), the student must submit a Request for Extended Deadline form which can be downloaded from the student section on the website. Based on the reason and evidence given, the instructor is alerted and decides, in consultation with both the advisor and Head of Department, on a new deadline. Normally extensions are approved for a maximum of two weeks. Exams: Students must seek permission from the Academic Director in order to take either mid-term or final exams on a date other than that set by the Instructor. Incomplete Work Incompletes (grades of "I") will only be allowed if agreed with the instructor and officially documented with an Agreement to Complete form (available from your advisor). If no such agreement has been documented, incomplete grades will automatically revert to F two weeks after the end of term. Instructors are actively encouraged not to accept students' work after the end of term. If a student's work has been delayed by causes beyond his/her control, an agreement to complete will normally be for a period of two weeks. Further extensions require the approval of the academic director; graduate-level integrated studies (coded 6000) will be exempt from this rule. It is the student's responsibility to complete the course within the specified time. Plagiarism is using another person s words or ideas without telling the reader. This applies not only to books and articles, but also to sources from the internet, or copying work from your fellow students. Those who are discovered cheating or plagiarizing will normally receive a failing grade for the entire course and may even be subject to dismissal. Please don t fall into this trap. Use in-text citations and include a bibliography in all your papers. (For more information, use the link to Policies and Procedures above). Please respect your sources, your audience and yourself. Note: WIKIPEDIA is NOT a source for academic referencing and can only be used in conjunction with other source referencing.

5 WEEKLY SCHEDULE Homework, subjects to be dealt with in the lesson, assignments, presentations, and examinations. Study load: Average Study Load per week for this Semester course: 8.5 hours, or 10,5 hours, including class time. Public Holidays in Fall 2014: Friday, October 3, 2014 (Leidens Ontzet/The Liberation of Leiden) Please be aware of the following irregular course date(s): No class on Friday, October 3, 2014 to make up for, 30 minutes will be added to the following four classes: o Friday, October 10, *18: * o Friday, October 17, *18: * o Friday, October 31, *18: * o Friday, November 7, *18: * o Irregular time Friday, November 21, 2014: * * (instead of ) Date: Friday, August 29, 2014 Time: 18: Lesson 1 Introduction to the course. Course outlines are handed out for assignments. What Is Organizational Behavior? Study chapter 1 Make questions for review of chapter 1 Make Case incident 1 of chapter 1; answer the questions and hand them in. Date: Friday, September 5, 2014 Time: 18: Lesson 2 Diversity in Organizations Study chapter 2 Make questions for review of chapter 2 Make Case incident 1 of chapter 2; answer the questions and hand them in. Date: Friday, September 12, 2014 Time: 18: Lesson 3 Attitudes and Job Satisfaction Study chapter 3 Make questions for review of chapter 3 Make Case incident 1 of chapter 3; answer the questions and hand them in. Date: Friday, September 19, 2014 Time: 18: Lesson 4 Emotions and Moods Study chapter 4 Make questions for review of chapter 4 Make Case incident 2 of chapter 4; answer the questions and hand them in. Date: Friday, September 26, 2014 Time: 18: Lesson 5 Personality and Values Study chapter 5 Make questions for review of chapter 5 Make Case incident 2 of chapter 5; answer the questions and hand them in. Date: *NO CLASS ON FRIDAY, OCTOBER 3, 2014* Date: Friday, October 10, 2014 Time: *18: * Lesson 6 Perception and Individual Decision Making Study chapter 6

6 Make questions for review of chapter 6 Make Case incident 1 of chapter 6; answer the questions and hand them in. Date: Friday, October 17, 2014 Time: *18: * Lesson 7 Motivation Concepts, Motivation: From Concepts to Applications Study chapter 7 and 8 Make questions for review of chapters 7 and 8 Make Case incident 2 of chapter 7; answer the questions and hand them in. FALL BREAK October 20 October 25, 2014 Date: Friday, October 31, 2014 Time: *18: * Lesson 8 Foundations of Group Behavior, Understanding Work Teams Study chapter 9 and 10 Make questions for review of chapters 9 and 10 Make Case incident 1 of chapter 9; answer the questions and hand them in. Date: Friday, November 7, 2014 Time: *18: * Lesson 9 Midterm exam on chapter 1-10 Date: Friday, November 14, 2014 Time: 18: Lesson 10 Communication Study chapter 11 Make questions for review of chapter 11 Make Case incident 1 of chapter 11; answer the questions and hand them in. Date: Friday, November 21, 2014 Time: * * Lesson 11 Leadership Study chapter 12 Make questions for review of chapter 12 Make Case incident 1 of chapter 12; answer the questions and hand them in. Date: Friday, November 28, 2014 Time: 18: Lesson 12 Power and Politics, Conflict and Negotiation Study chapter 13 and 14 Make questions for review of chapters 13 and 14 Make Case incident 1 of chapter 13; answer the questions and hand them in. Date: Friday, December 5, 2014 Time: 18: Lesson 13 Foundations of Organization Structure, Organizational Culture Study chapter 15 and 16 Make questions for review of 15 and 16 Make Case incident 1 of chapter 15; answer the questions and hand them in. Date: Friday, December 12, 2014 Time: 18: Lesson 14 Human Resource Policies and Practices Study chapter 17 Make questions for review of chapters 17 Make Case incident 1 of chapter 17; answer the questions and hand them in.

7 Date: Friday, December 19, 2014 Time: 18: Lesson 15 Organizational Change and Stress management, Review of the course Study chapter 18 Make questions for review of chapters 18 Make Case incident 1 of chapter 18; answer the questions and hand them in. Final papers are required to be ed directly to: by Friday, December 19 and Additional Information on the course: CONNECTIONS: A Webster.edu account is set up for each student and all Webster correspondence to students will be sent to students Webster.edu addresses.

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