Enabling Enterprise Mobility and Collaboration through IP Convergence. Mike Argy Global Converged Solutions Manager sprint.

Transcription

1 Enabling Enterprise Mobility and Collaboration through IP Convergence Mike Argy Global Converged Solutions Manager sprint.com/convergence

2 Agenda Company Overview and Solutions Focus Technology Overview Business Challenges Leadership in IP Convergence Solutions Enabling UC Strategies Putting Converged Solutions into Practice Case Studies Technology Roadmap Summary

3 Company Overview and Solutions Focus Sprint Nextel Comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses, and government users Serving more than 48.1 million customers at the end of the second quarter 2010 First wireless 4G service from a national carrier in the United States Tier 1 Internet backbone with MPLS, Dedicated Internet, Ethernet access Fully integrated wireless and wireline solutions enabling Unified Communications (UC): Global MPLS SIP Trunking Mobile Integration Integrated Conferencing Enablement 4G/3G wireless access and devices with M2M capabilities

4 Business Challenges Productivity, cost, and management demands with an increasingly mobile workforce: Disparate and legacy networks Investment tied up in wireline and wireless overlap Inefficiencies in integrating and maintaining wireline and wireless Lacking control over wireless phone usage Managing applications consistently across IP network Ensuring business continuity on a global basis Gaining comprehensive global support services Controlling costs Delays and lost business due to inefficient communications

5 Leadership in IP Convergence Sprint is solving today s business challenges through the convergence of our advanced IP, 4G and 3G networks Flexible, congestion-free IP core to enable all types of business applications (voice, video, data) Wireline and wireless access to meet unique needs across the business enterprise Managed Solutions as needed (Network, Telephony and Security) Corporate HQ Wireline access (IP) Data Center Supplier Partner Branch offices Production Factory Fixed Mobile access Global IP and IMS Core voice, video and data Retail Stores Work at Home Goods on the move Enabling enterprise mobility and collaboration Employees on the move Wireless access (3G/4G)

6 Solutions Enabling UC Strategies Global MPLS: A virtual private network service offering a secure, robust and reliable transport network with Class of Service (CoS) included at no additional charge. SIP Trunking: A Session Initiation Protocol service that integrates local and longdistance services. Increased efficiency through network-based aggregation across multiple sites. Mobile Integration: Technology extending PBX / UC functionality to Sprint phones for mobile workforces within the UC environment. Integrated Conferencing Enablement (ICE): IP audio conferencing enablement providing customers direct interconnection with conferencing services via Sprint Global MPLS. Leveraging these solutions can help increase employee productivity and reduce costs, while integrating your employee s wireless services into your enterprise s PBX/UC infrastructure

7 Putting Converged Solutions into Practice Converged Solution What s Needed Cost Considerations Timeframe Sprint Global MPLS Local access and MPLS port (including CoS and other features) Variable access solutions (TDM, ethernet, wireless, DSL), CoS, other features days domestic, wireless WAN 15 days Sprint SIP Trunking Sprint MPLS, SIP trunks (local included), off-net long distance, telephone numbers, SIP border element Cost reductions averaging 30% to 50% days Sprint Mobile Integration Sprint MPLS, Sprint CDMA phones, wireless business plan, SIP border element, PBX software licenses Per user charge off-set by reduced usage costs, reduced infrastructure costs, and productivity improvements days Integrated Conferencing Enablement Sprint MPLS, conferencing service from InterCall, SIP border element, optional Sprint Mobile Integration for additional cost savings Cost reductions averaging 10%-20% days

8 Case Studies Leveraging Sprint Global MPLS as the foundation for Enterprise mobility and collaboration Customer SIPT SMI ICE Major North American airline, 5,000 employees - $850M annual revenue Routes to 115 cities in US and Canada. Installation included MPLS Network, SIP Trunking, SMI, Wireless WAN with DataLink, International Long Distance, LMR Replacement, Mobile Broadband and more than 1,100 Wireless Voice & Data units. Professional services contractor, 45k employees - $2.69 billion 1Q11 revenue Added new MPLS and Converged Services (SIP Trunking, SMI, ICE). Technical solutions were a consideration for SIP Trunking compliance, and wireless (SMI) to meet their needs for Federal and Commercial contracting. Major manufacturer/marketer of personal care products, 2,700 employees - $417M Q revenue Installation included Sprint MPLS, SIP Trunking, SMI, ICE. Sprint is now their primary wireless and wireline carrier with converged solutions portfolio.

9 Sprint Implements its Own UC Strategy Challenge Solution Bottom Line Replace aging PBX infrastructure while supporting an increasingly mobile workforce Existing servers were replaced with SIP Trunking circuits and Microsoft Office Communications Server 2007 Release 2 in 489 offices nationwide Annual savings of over $6 million per year, with another $2 million every 18 to 24 months by eliminating the need for PBX upgrades and maintenance Before (~500 PBXs, 1,500 T1s) Work-life balance is also achieved through telecommuting and flexible working hours, in addition to environmental benefits through reduced office space and lower carbon emissions due to reduced commute times to and from the office After (MPLS & SIP Trunking and 2 centralized UC centers) For a typical 100 employee office, Sprint saved: Two ISDN PRI : $800 - $1,200 each Last mile VPN : $400 - $800 per month Last mile voic $400 per month

10 Technology Roadmap Continuing investment in: Build out of 4G markets, access solutions for wireline replacement, and devices Global MPLS and Dedicated Internet Access Global node and VPOP deployments Ongoing deployment of IPv6 Ethernet Expansion Continued deployment of Ethernet Access domestically Planned international expansion SIP Trunking Version upgrade and enhancement of services New solution partnerships supporting Sprint Mobile Integration Self-service tools and enhancements to Managed Network Services

11 Summary: Enabling Enterprise Mobility and Collaboration Businesses face critical challenges in managing evolving enterprise voice and data infrastructure while integrating mobility Establishing and implementing a converged solutions strategy is key to reducing costs, improving productivity, and overall customer satisfaction Advanced IP converged networks with IMS built into the core provide the foundation and pathway for integrating wireline and wireless Appropriate Managed Network services provide IT managers the assistance needed to realize their UC strategy Partnering with experienced and innovative carriers who walk the talk optimizes resource investment Leveraging 4G opens the door to flexible, cost-saving access for wireline replacement and back up solutions

12 Thank You Mike Argy Global Converged Solutions Manager sprint.com/convergence