A Simple Idea: Multiple Carriers, One Point of Contact

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2 A Simple Idea: Multiple Carriers, One Point of Contact Private Network & MPLS Gurus 10 Years of Experience Industry Recognition Experienced Install & Provisioning Support Thousands of Installs Hundreds of Networks Installed Best Price Guarantee No Added Cost, Markup Exclusive Promos and discounts

3 Services Portfolio Internet Services Business DSL T1* DS3* OC-x* *Fractional, Bonded, & Burstable Data Services Local/LD Private Lines Ethernet Transport Wireless Data Solutions MPLS (IP VPN) Voice Services ISDN PRI VoIP LD (Switched/Dedicated) Integrated T1 Retail Services Broadband Rollouts Retail VoIP Services Hosting / Colocation Managed Hosting Colocation

4 Agenda: CONVERGANCE OVERVIEW NETWORK: MPLS intelligent, flexible, and secure wide area network solution with dynamic prioritization ACCESS: Ethernet reliable and scalable access method, increasing availability and a range of bandwidth options VOICE: SIP Trunking expanded VoIP capabilities for enterprises with interoffice and external call requirements Wrap-Up / Q&A

5 What Our Clients Are Telling Us Key Concerns Serious Budget Constraints Increasing number of applications and devices Growing support requirements Assuring security, availability and scalability Goals Increase efficiency, Reducing TCO by leveraging VPN and IP Doing more with less Productivity gains from collaboration Services over IP Enhanced communications through Video over IP

6 Key Considerations for Convergence IT Landscape 4 Points of Convergence Enterprise Benefits Applications Application Infrastructure Networking Fabric Access Greater Productivity & Simplicity with Services Over IP Optimizing Application Infrastructure Enabling Network with MPLS Converge Voice and Data on Your Access Performance Enhancing operational efficiencies and productivity Agility Increasing time-tomarket and workflow responsiveness Control Strengthening visibility and real-time adaptability across the enterprise Security Protecting against the unexpected

7 NETWORK MPLS: The Foundation

8 MPLS Networking The Foundation for Convergence From To Multiple, Separate Networks Common, Global IP Network HQ HQ Remote Worker Corp sites VPN VPN VPN FR/ATM Voice Network Convergence MPLS IP Infrastructure Private Line Internet VPN VPN Business Partners Corp sites Remote Worker Managed Services End-user

9 How MPLS Works MPLS Operates over IP enabled backbone Customer router passes IP packets to provider network Provider edge router applies labels to packets Packet path determined across core network Packets forwarded across network based on Label and Label Switch Path (LSP). Provider forwards packets to destination Customer Site #1 Customer Site #2

10 Why Class of Service (CoS) Matters Wrangling Non-Uniform Network Traffic VoIP ERP Video VPN WWW Low Latency Required Low Bandwidth Latency Tolerant Bursty Bandwidth

11 Class of Service Exemple of 4 CoS Packages Router Sets CoS Class I VOIP, Video Class II SAP, ASP Applications Class III Web Traffic Class IV , FTP MPLS Enabled Network Traffic Flow Provider Edge Router Reinforces CoS Traffic at Ingress Provider Edge Router Acts on CoS Traffic at Egress

12 Automatic Disaster Recovery Network Traffic is automatically redirected to backup site CE CE PE PE PE WEIGHT = unreachable X DATACENTER CE PE CE WEIGHT = 2 Networks away CE BACKUP DATACENTER

13 Key consideration when selecting an MPLS provider Coverage Can your carrier serve all locations cost effectively? (Rural or Planned) Your carriers future capacity and access plans (Ethernet) Network Capabilities Managed Routers, Network Based Firewall, Storage and VoIP Remote Access and Dynamic IP (Local, Internet, MPLS options available for smaller sites) Contract Flexibility & Billing SLAs (Jitter, Packet Loss, Downtime, Downgrades) Scalability, Moves, Adds or Changes (Reduction and Expansion) Electronic Billing (TEM)

14 ACCESS Ethernet: The Next Generation of Access

15 What is Ethernet? Most widely used local area network technology Simple, Flexible, and Affordable Access method for Internet, MPLS, VPLS, Private Line

16 Market Drivers for Ethernet Services Service Provider Perspective Customer Perspective Network Convergence Flexible Service Offerings Multiple Access Options 3x Better Economies of Scale Relative to TDM Solutions Standardization Network Convergence LAN Virtualization Cost Effective, Plug & Play Lower Cost WAN Hardware Fast Simple Upgrades Standardization

17 Filling a Key Gap in Access Landscape Monthly Cost $1,000 $10,000+ T1 OC-3 Ethernet DS-3 Sweet Spot 3MB - 100MB OC-48 OC-12 ATM ADSL/2+ POTS ISDN Bandwidth Speed 10GB+

18 Two Flavors of Access Ethernet Copper and Fiber Copper Ethernet over Copper (EoC) Delivered over a 10/100 MB Port Ethernet over Copper Fiber Ethernet over Fiber Delivered over Gigbit Ethernet Port Ethernet over Fiber

19 Ethernet over Copper Access (EOC) Making High Capacity Bandwidth Affordable Challenge Only 10% of business customers are served by fiber today. Ethernet services are great, but dedicated fiber construction is costly Solution Delivers mid-band speeds (5MB to 40MB) over twisted copper pairs. Sweet Spot for Ethernet is 10MB; Delivery with four copper pairs very cost effectively. Excellent for Private Network and Internet

20 Reliability, and Consistent Performance T-1 Internet Access Reliable Dedicated bandwidth But expensive, inflexible, and requires expensive hardware Cable Internet Access Best Effort Bandwidth Shared, Over-Subscribed Network Slow Upload Speeds, Variable Performance Ethernet Internet Access Reliable Dedicated bandwidth Cost effective Easy to scale Same Upload & Download Speed Inexpensive Hardware Carrier grade, consistent performance

21 Ethernet over Copper vs. Legacy T-1 7.6x More Bandwidth, 25% Less Overhead

22 VOICE SIP Trunking: Unifying the Enterprise

23 Key Advantages of Sip Leveraging Carriers Services Lets You Focus On Your Core Business Savings Potential in Service Consolidation Flexible Service Options for Remote Workers

24 Value of Converged Services Bandwidth Management Class of Service feature provides customers an architecture that delivers improved & predictable network performance Timeline 9:00 am 5:00 pm 2:00 am Voice High Priority Queue Data Low Priority Queue T1 Circuit 1.544Mbits/Sec Highlights Voice is prioritized ahead of data When voice is not in use, more bandwidth is made available for data Pag

25 Centralized IP PBX & SIP (Before) Enterprises have traditionally used multiple local carrier to provide separate Primary Rate Interface (PRI) lines and/or IP connections to each location.

26 Centralized IP PBX & SIP (After) Retain your existing network or migrate to MPLS provider network. Eliminate lines, equipment and gain business continuity options. Share capacity for sessions across enterprise

27 Enterprise SIP Savings Estimate Midsize Widget Builders Inc. 1,000 Users, 10 Locations 50% of Long Distance Calling is Intra-Office Estimated Savings Total Monthly Savings: $7401 Total Annual Savings: $88,815 Total Savings %: 47% Estimation Current Cost Future Cost Savings Network Infrastructure $1800 $720 $1,080 Telecom Usage $4,000 $2,678 $1,321 Operating Expense $10,000 $5,000 $5,000 Annualized Cost $189,600 $100,785 $88,815

28 Enterprise SIP Trunking Benefits Summary Cost Savings Reduces Total Cost of Ownership Leverages Existing Equipment Local and Long Distance Savings Shares Session Capacity Unlimited Site-to-Site Calling Quality and Performance High-Capacity Connections Superior Quality and Reliability Combines Voice & Data Circuits Increase capacity w/ compression Robust Service Level Agreements Ease of Use Easily Manages All Services Eliminates hardware and software related to multiple lines Standardizes phone systems Flexibility Expand Your WAN / Private Network Built-In Continuity Options Broad IP-PBX Compatibility Leverage time-of-day calling Al-a-cart Options

29 IP PBX Brands Commonly Certified for SIP

30 US & Global Coverage

31 Featured Carriers

32 Global Providers

33 Why engage Telco iq?

34 Carrier Portfolio

35 What are Customers Saying? Our twelve Cape Fear Farm Credit bank locations were using VPN connections for our Wide Area Network. Telco IQ delivered a solution from that met our needs and provided for future growth on a modern MPLS network. Their knowledge and expertise helped make the transition from a public VPN to a private MPLS network both quick and painless. George For IS Manager, Cape Fear Farm Credit / 12 Location MPLS Implementation Our Community bank s locations used a frame relay WAN to connect our headquarters and nineteen branch locations in Maryland and Delaware. We came to Telco iq knowing that we needed to simplify our network infrastructure, as well as prepare for adding additional applications like voice. Telco iq delivered a solution from that exceeded our requirements. Their solution ended up being more competitive than even the quote I received directly from the same carrier, said Ashley Gibbon, Director of IT, Shore Bancshares Ashley Gibbon, Director of IT, Shore Bancshares/ 19 Location MPLS Implementation These guys know how to get things done! We moved from a frame relay network with that was supported by an Direct Sales Team to MPLS using Telco iq. The difference in support is night and day. We have a dedicated account manager that assisted us through the implementation process and even helped us fix some previous billing errors from our previous solution. The network has been solid and the added support from Telco iq has saved us tons of time and money Ed Smith CIO, UTZ Snacks / 30 Location MPLS Implementation

36 Inventory & Telecom Expense Management Software Reduce Billing errors by 12% - 20% Inventory tracking for wireline and wireless services Reporting - financial, inventory, and user activity General ledger integration Automated data importing and exporting Dispute tracking and actions Contract Management

37 Our Customers Include:

38 Next Steps Contact your assigned solutions specialist Free Need Analysis on your applications & network requirements Detailed Proposal including: - Bandwidth Recommendations - IP PBX Recommendations - Network Diagram - Detailed Pricing Discuss network deployment, migration path & develop install schedule Contact info Joel Sam Phone:

39 Thank You

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