How to Renew Guide. 2016/17 season. contents include 2 Subscriber Rewards 3 Renewal Instructions 4 Payment Plans 5 Parking 6 Prices & Seat Maps

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1 How to Renew Guide 2016/17 season contents include 2 Subscriber Rewards 3 Renewal Instructions 4 Payment Plans 5 Parking 6 Prices & Seat Maps cso.org

2 Subscriber Rewards Our way of saying thank you for your commitment to great music all season long How To Renew 5 & 8 Concert Subscribers Receive: fee-free and flexible exchanges The most flexible exchange policy in Chicago! Quick and easy phone exchanges in advance of concert with no fees Day-of-concert exchanges ($10 fee per concert) Exchange now, decide later: You can always exchange out of a concert, and we ll store the value of your exchange on your account. Just call us when you decide on a future concert. Exchanges are available starting August 1, 2016 Please note: Upgrade costs when exchanging into a more expensive section still apply. Stored value of exchanges must be used for concerts during the 2016/17 season and cannot be applied to events in future seasons. access Invitation to attend an Appreciation Week event featuring a meet & greet with CSO musicians savings on tickets, parking and more Save up to 36% off single ticket prices on series seats Receive subscriber-preferred prices on additional single tickets when purchased prior to August 12, Special subscriber Deal of the Month 15% savings at The Symphony Store in the Elizabeth Morse Genius Music Lab Reduced, pre-paid parking for only $13.75 at Grant Park South Garage 15% off when you dine postconcert at tesori, conveniently located at Symphony Center service Priority FREE preconcert conversations held one hour prior to all CSO Main concerts (12:15 p.m. for Friday matinees) Personal pocket guide and convenient calendar stickers FREE lost ticket replacement 10-Concert* Subscribers Also Receive: Subscriber-preferred add-on prices all season long One FREE seat upgrade coupon (some restrictions apply) 10-concert subscribers with Box Seats receive a complimentary drink coupon in lieu of an upgrade Box Seat Subscribers Also Receive: NO FEES! No handling, exchange or add-on fees** No restricted dates for ticket exchanges Late access Dedicated beverage service on the box level *Number of concerts includes any combination of packages adding up to 10 or more concerts, excluding Create Your Own and Classic Encounter. **Not valid for day-of-concert exchanges. Upgrade costs still apply. 1. Review Your Subscription Review the enclosed order form to confirm that all of the information is correct. Mark any updates to your contact information. Please follow the instructions on the form if you need to make changes to your order. 2. Add Concerts and Series Subscribers receive special savings on tickets to all events when ordered prior to August 12, Please see the season catalog or visit cso.org for complete listings. Prices for all of our concerts are in this guide. 3. Complete Your Order cso.org Renew your on our website. Log in at cso.org/renew before placing your order to ensure accurate processing. Your login can be found on your order form. phone Please have your credit card and renewal form ready. Hours: Monday Saturday 10:00 a.m. to 5:00 p.m. Sunday 11:00 a.m. to p.m. Patron Services is open until concert time on concert nights. fax Credit card payments only. Please fax both sides of your order form. Orders without payment cannot be processed. mail Chicago Symphony Orchestra Subscription Services 220 South Michigan Avenue Chicago, IL Confirm in person at the Box Office All patrons will receive an confirmation of their orders. Please verify that we have the correct address in Step 1 on your order form. In August, you will receive your tickets, Subscriber ID Card and Subscriber Pocket Guide. If you added pre-paid parking for the first time or purchased additional single tickets, they will be mailed separately and may arrive before your tickets. Ticket exchanges will be available starting August 1, how to renew guide cso.org

3 Payment Options Keep the CSO in your life with these two easy ways to pay for your Parking at the Grant Park South Garage 1. On-Time Renewal with Waived Handling and Add-On Fees Pay for your order in full by the renewal deadline of Friday, April 1, and we will waive both the $6 handling fee and the one-time $3 add-on ticket fee. Plus, any add-on tickets you purchase will be at the subscriber-preferred prices, giving you the best savings of the season. 2. Automatic Payment Plan You can pay for your subsription in monthly installments with our convenient automatic payment plan. Available for credit card orders only. A one-time processing fee of $12 applies. pay in 4 installments Renew by February 26, and we ll charge 25% of the total cost, add-on tickets and parking to your credit card on the following dates: Upon receipt of order March 15 April 15 May 16 pay in 3 installments Renew by the regular deadline of April 1, and we will charge one-third of the total cost, add-on tickets and parking to your credit card on the following three dates: Upon receipt of order April 15 May 16 Subscribers have the option to purchase advance discount parking at the Grant Park South Garage for all CSO and Symphony Center Presents concerts for $13.75 per park. All new parking purchasers will receive a parking debit card with the stored value of pre-purchased parks in September. Returning parking purchasers will have their pre-purchased parks added to their existing cards. please note: New buyers must purchase a minimum of three parks to obtain a card. Your parking card is valid at Grant Park South Garage only. You must have your parking debit card with you to park at Grant Park South Garage on the day of your concert in order to use it. The parking debit card can only be used on your concert days. Lost or stolen cards can be replaced for a $25 fee. All funds will be transferred to the new card. Each pre-paid parking unit equals seven hours of parking. You will be charged for two parks if your vehicle remains in the garage for more than seven hours. Parking credits cannot be split onto separate cards; one card per household. Parking credits expire at the end of every concert season. remember! If you have purchased parking in the past, please keep your parking debit card! Additional parking purchased for the 2016/17 season will be automatically added to your existing card. If you did not keep your debit card, there will be a $25 charge for a new card. Requesting a Change? CTA Adams/Wabash Train Stop Adams Street Art Institute of Chicago If you are requesting a change to your, we will process the change once patrons without changes to their renewals have been seated. If we are unable to fulfill your request for a series or change, we will charge/refund the adjustment. We will make every effort to accomodate your request. Requests for changes are honored according to a combination of factors, including your tenure as a subscriber and your contribution history. You will be contacted regarding your in July. N Wabash Avenue Symphony Center Jackson Boulevard Michigan Avenue Southbound Vehicle Entrance Pedestrian Parking Exit Grant Park South (underground) Northbound Vehicle Entrance Van Buren Street 4 how to renew guide cso.org

4 CSO Seating & Pricing FLYNN GALLERY 1G Gallery 2G Gallery (Partial View) KREHBIEL UPPER BALCONY 1U Upper Balcony 2U Upper Balcony (Partial View) FADIM LOWER BALCONY 1L Lower Balcony 2L Lower Balcony 3L Lower Balcony 4L Lower Balcony 5L Lower Balcony cso main prices & savings to 23% 10 thur a, b & c 0 $ to 20% 5 thur d i 5 $ $255 $200 to 21% 8 fri 1:30 a & b $ $ to 17% 5 fri c & d $ $205 to 36% 10 sat a & b 0 $ to 17% 5 sat c h $290 5 to 17% 6 sun a 6 $378 $642 0 $432 8 $294 to 31% 5 tue 7:30 a & b $ b boxes $2,060 $1,070 $1,576 $1,045 $2,060 $1,085 $1,302 $1,030 $1,220 5 $944 5 $1,220 0 $852 0 $1,030 0 $808 $560 $1,030 0 $708 5 $940 0 $752 5 $940 0 $648 0 $ $445 $800 $ $ $170 $ $224 5 $ $205 $150 6 $ $115 STAGE MELK MAIN FLOOR 1M Main Floor 2M Main Floor 3M Main Floor 4M Main Floor 5M Main Floor GRAY TERRACE 1T Left and Right 2T Center Left and Center Right GALLERY UPPER BALCONY cso main subscriber single ticket add-on prices & savings to 20% thursdays $100 $64 to 21% fridays 1:30 $52 $91 to 17% fridays $100 $80 to 17% saturdays $107 $85 to 17% sundays $107 $85 to 31% tuesdays 7:30 $70 $90 $70 1b boxes $214 7 $209 $217 $217 $206 $131 $118 $133 $142 $142 $122 $114 $101 $112 $118 $118 $103 $100 $94 $103 $94 $85 $79 $93 $93 $80 $25 TERRACE LOWER BALCONY MAIN FLOOR cso at the movies 3 concerts to 44% regular s 4 8 $171 $153 $120 single add-on 1b boxes 9 $103 1 $ $183 $165 $141 $138 $46 all prices on this page are valid until august 12, 2016, and are subject to change after that date. 2U Upper Balcony and 2G Gallery are partial view. Seating is subject to availability at time of sale. Note to Terrace subscribers: Your seats may be changed to a different location if a concert involves chorus. Some programs are exchange-restricted. Call for more information. all artists, programs, dates and times are subject to change. 6 how to renew guide cso.org

5 SCP Seating & Pricing STAGE FLYNN GALLERY 1G Gallery 2G Gallery (Partial View) KREHBIEL UPPER BALCONY 1U Upper Balcony 2U Upper Balcony (Partial View) FADIM LOWER BALCONY 1L Lower Balcony 2L Lower Balcony 3L Lower Balcony 4L Lower Balcony 5L Lower Balcony Boxes Right Boxes Left MELK MAIN FLOOR 1M Main Floor 2M Main Floor 3M Main Floor 4M Main Floor 5M Main Floor GRAY TERRACE 1T Left and Right 2T Center Left and Center Right GALLERY UPPER BALCONY symphony center presents chamber music series subscribers to 38% off single ticket prices. Chamber Music 4-concert $184 $122 $216 $201 $181 $162 $147 Hahn, Mutter Kremerata Baltica $21 $29 Yo-Yo Ma $70 $60 $56 1b boxes $372 $90 $115 $225 $212 $203 6 $186 $138 $114 $52 $46 $44 symphony center presents piano series subscribers to 27% off single ticket prices. 3t terrace 4t terrace 1b boxes 2b boxes Piano E 10 sundays 4 $ $294 2 $250 2 $646 $ $226 $214 Piano A or B 5 sundays $226 $209 $152 $143 $219 $188 $157 $147 $134 $ $211 8 $186 $179 $130 $130 $123 $117 Perahia, Pollini $64 $37 $37 $91 $56 $46 $22 Buchbinder, Lewis, Trifonov, Andsnes & Hamelin $43 $29 $44 $39 $25 $79 $73 $43 Denk, Grosvenor, Levit, Gerstein $25 $20 $20 $18 TERRACE LOWER BALCONY MAIN FLOOR symphony center presents orchestra series subscribers to 30% off single ticket prices. Orchestra 3-concert $183 $132 $228 5 $162 $132 $96 Cleveland Orchestra $62 $80 $69 Budapest Festival Orchestra $64 $39 St. Petersburg Philharmonic 1b boxes 0 $166 $145 $ $219 $201 $90 $75 $92 $67 $62 $22 $105 $92 8 how to renew guide cso.org

6 Specials Seating & Pricing STAGE FLYNN GALLERY 1G Gallery 2G Gallery (Partial View) KREHBIEL UPPER BALCONY 1U Upper Balcony 2U Upper Balcony (Partial View) FADIM LOWER BALCONY 1L Lower Balcony 2L Lower Balcony 3L Lower Balcony 4L Lower Balcony 5L Lower Balcony MELK MAIN FLOOR 1M Main Floor 2M Main Floor 3M Main Floor 4M Main Floor 5M Main Floor GRAY TERRACE 1T Left and Right 2T Center Left and Center Right cso special concerts (cso chart, pg. 6) Symphony Ball 10/15 concert-only tickets $158 $135 E.T. 11/26 & 27 $87 $60 It s a Wonderful Life 12/9 11 CSO Brass 12/14 $62 Merry, Merry Chicago! december 16 & & 22 1b boxes $131 $131 $104 $122 $97 $158 $158 $135 scp special concerts Mariachi Vargas 10/2 $102 These seats are reserved for Gala Packages. To order, call Vienna Boys Choir 12/20 $92 Kodo 2/26 $52 $73 $60 Anoushka Shankar 3/25 1b boxes $90 CHANTICLEER at FOURTH PRESBYTERIAN CHURCH Chanticleer 12/6 & 7 main floor front main floor rear main floor sides (partial view) rear balcony north & south balconies (partial view) These performances are at Fourth Presbyterian Church, 126 East Chestnut Street General Admission Seating cso family matinee series 3 Saturdays a 11:00 am b 12:45 pm $39 single add-on $17 $13 $17 $12 1b boxes $144 $105 $18 $15 $21 $10 $9 $6 $5 musicnow prices are listed on page 41 of the catalog. all prices on this page are valid until august 12, 2016, and are subject to change after that date. 2U Upper Balcony and 2G Gallery are partial view. Seating is subject to availability at time of sale. Note to Terrace subscribers: Your seats may be changed to a different location if a concert involves chorus. Some programs are exchange-restricted. Call for more information. all artists, programs, dates and times are subject to change. 10 how to renew guide cso.org

7 Exchange-Restricted Dates Subscribers may exchange out of all concerts, but cannot exchange into any concerts listed below (unless exchanging from one restricted concert into another). This list of exchange restricted concerts is subject to change. Please call or visit cso.org/exchange for the most current list. Special Concerts Mariachi Vargas de Tecalitlán... 10/2/16 Symphony Ball... 10/15/16 E.T. the Extra-Terrestrial in Concert... 11/25 11/27/16 Chanticleer...12/6 & 12/7/16 It's a Wonderful Life in Concert...12/9 12/11/16 CSO Brass... 12/14/16 Merry, Merry Chicago!...12/16 12/23/16 Kodo... 2/26/17 Anoushka Shankar... 3/25/17 CSO Subscription Concerts James Levine Returns with Symphonie fantastique... 11/5/16 Brahms A German Requiem... 11/12/16 Salonen & Yo-Yo Ma...3/11/17 Muti, Beethoven s Emperor Concerto & Lupu... 4/29/17 Muti Conducts Italian Opera Masterworks... 6/25/17 Symphony Center Presents Jazz at Lincoln Center Orchestra... 1/13/17 Yo-Yo Ma... 4/23/17 CSO Family Matinee Series All CSO Family Matinees and Once Upon a Symphony concerts are exchange-restricted. Rental Events All rental events at Symphony Center are exchange-restricted. DON T FORGET! Box Seat subscribers enjoy unrestricted exchange privileges. Upgrade to a Box Seat today and exchange into any concert! 12 how to renew guide