Roma 12,13 Novembre Palazzo dei congressi
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1 Roma 12,13 Novembre Palazzo dei congressi
2 Agenda Company Overview Corporate History and Markets Served Payment Solutions TNS Managed Connectivity Services TNS Managed Payment Services 1
3 Transaction Network Services Fully managed secure data networks Largest unaffiliated SS7 Network > 13 billion POS transactions In excess of $500m revenue 2
4 History 3
5 Current Markets Australia Austria Belgium Bermuda Brazil Canada Finland France Germany Gibraltar Hong Kong India Ireland Italy Japan Malaysia Mexico Netherlands New Zealand Norway Poland Romania Singapore South Korea Spain Sweden Taiwan Thailand UK USA 4
6 TNS Solutions Payment Solutions Telecom Solutions Wireless Roaming & Clearing Financial Solutions Electronic trading Time-critical txs Database Services Market data Call validation 5
7 Payment Solutions TNS is one of the largest global providers of payment transaction network services Connects over 3 million wireline POS terminals and 100,000 ATM s Supports over 73,000 wireless POS terminals and 2,000 wireless ATM s Thousands of dedicated links Full suite of broadband payment solutions Payment gateways for e-commerce and epos (electronic point-of-sale) 6
8 Representative Payment Solutions Customers 7
9 Telecom Solutions Wireless Roaming & Clearing Database Services Call validation With CSG acquisition, TNS is now the largest US independent signaling and hub provider Customers include domestic and international wireline and wireless carriers, cable providers and next generation network companies Key product lines SS7 Network Wireless roaming and clearing Database services Fraud control & validation services VoIP services 8
10 Representative Telecom Solutions Customers 9
11 Financial Solutions Electronic trading Time-critical txs Market data TNS provides global network services for financial service companies, providing integrated data and voice services for mission critical requirements Trading connections Supporting specialized message protocols Applications Trading connections to Exchanges Market data Feeds from Exchanges Consolidated market feeds 10
12 Representative Financial Solutions Customers 11
13 Agenda Company Overview Corporate History and Markets Served Payment Solutions TNS Managed Connectivity Services TNS Managed Payment Services 12
14 TNS Payment Solutions Partner Benefits Global Presence Security & Compliance Focused Payments Expertise Service Resilience Flexible Access Methods 13
15 Payment Solutions Wireless services POS terminals & ATMs 3 million , ,000 70, Dedicated links Payment Processing
16 Bank & Processors Connectivity Ireland: AIB, Bank of Ireland, Alphyra UK: RBS, Barclaycard, HSBC, Lloyds Sweden: CEKAB, Euroline TNS has connectivity to over 200 banks and processors across Europe France: BNPP, LCL, Credit Agricole, ATOS Netherlands: Alphyra, Ogone Germany: B&S Acceptance, Concardis, POS Transact Austria: Paylife Poland: Polcard Spain: Euro6000, Sermepa, REDI Italy: Banca Sella, Carta Si, BNL
17 TNS Global Transaction Network Worldwide secure transaction network operating in over 28 countries Optimized for payment transaction transport Carries over 13 billion POS transactions each year Connects to leading acquiring banks and processors worldwide 24x7x365 monitoring by TNS network professionals Live help desk support by TNS specialists PCI DSS certified 16
18 TNS Payment Solution Service Areas POS/ATM Application TNS-Managed Application Acquirer Host Application Dial Leased Line GPRS/CDMA Broadband/Internet TNS Network Host Managed Connectivity Services Between point of service and acquirer processing host Secure transport and interoperability supporting a broad range of access methods Managed Payment Services Value added payment application services 17
19 TNS IP Global Transaction Network Addresses the diverse and complex requirements of operating a 24x7x365 internet facing service. Focused on business continuity through high availability Resilient and redundant network infrastructure High capacity interconnects to the Internet Dynamic alternate routing capabilities Comprehensive Denial of Service (DDOS) Protection and other security enhancements 18
20 TNS Payments Portfolio Managed Connectivity Services TNS Dial TNS Secure SSL Gateway TNS Connect TNS Link Managed Payment Services Synapse Wireless Gateway TNS Settlement Services TNS Multi-Channel Gateway (CommsXL) TNS ecommerce Payment Gateway TNS ATM Processing 19
21 TNS Secure SSL Gateway A highly secure PCI-DSS compliant payment transaction delivery solution, offering ultra-high availability Utilizes TNS-owned and operated SSL gateways around the world Maximizes diverse, multi-carrier, high-capacity interconnects to the public Internet Leverages industry-standard SSL technology with 256 bit encryption & multiple methods of Mutual Authentication Offers multiple layers of defense against security threats from the public Internet Leverages TNS message & protocol conversion capabilities to seamlessly connect to existing host environments TNS investing in advanced security features such as DDOS protection and Mutual Auth/Pre-Shared Key techniques because of the vulnerabilities inherent in traditional SSL gateways 20
22 TNS Secure SSL Gateway Service Diagram Highlighting Security Enhancements SSL/TLS Encrypted Multiple SSL Gateways Load balancing Redundancy Diverse POPs Physical isolation of host from internet Broadband Internet Network EPOS Server Broadband Mutual Authentication, DDOS Mitigation, PCI-DSS Approved SSL Virtual Network Access Controllers (VNACs) Packet filtering, transaction validation, Intrusion detection TNS Online Customer Portal 21 Processor Host Host connection(s) IP or X.25
23 TNS Connect A fully managed, PCI-DSS compliant, highly resilient service for the secure transmission of credit, debit, charge and fuel card authorisations Used by more than 50 of the top retailers throughout the UK Provides direct connectivity to over 200 global banks Fully managed by TNS from the point transactions leave your authorisation system to the point they reach the bank s authorisation system Backed up strong Service Level Agreements and 24x7x365 helpdesk dedicated to transaction routing A range of connectivity & backup options to suit high to low volume users Integral protocol conversion between IP and legacy X.25 With optional access to the TNS File Settlement service for an enhanced end of day file settlement solution 22
24 TNS Connect Service Diagram End to End Managed Service Acquirers Merchant Range of connectivity options to suit service level, bandwidth and resiliency requirements Optional access to TNS File Settlement Service TNS Network Operation Centres 24 x 7 x 365 Multiple load-balanced connections to UK and International banks and processors, direct from the TNS network 23
25 TNSLink Provides a fully-managed transaction connectivity solution for POS terminals and ATMs Ability to support native IP or legacy protocol (dial or serial) terminals SSL and VPN options to enable one-way or two-way communications Especially important for ATM Machines Bundled wireless or broadband connectivity, provisioned and managed by TNS Optional dial or wireless back-up Provisioning, installation and 24x7 management provided Web portal for real-time device and network status (for VPN only) Delivered over a PCI certified network 24
26 TNSLink Service Diagram TNSLink Enabled Devices TNS PCI DSS Certified Network / Processing Center Backup Wireless Modem or Analog Modem ConverterPoint or Router GPRS Wireless or CDMA Wireless Industry Standard PCI DSS Compliant Encryption Broadband / Internet Proprietary Host Reporting / Monitoring Secure Delivery TNSOnline ConverterPoint or Router ATM / POS Processor Customer Operations Center Application Host 25
27 TNS Payments Portfolio Managed Connectivity Services TNS Dial TNS Secure SSL Gateway TNS Connect TNS Link Managed Payment Services Synapse Wireless Gateway TNS Settlement Services TNS Multi-Channel Gateway (CommsXL) TNS ecommerce Payment Gateway TNS ATM Processing 26
28 Synapse Wireless Gateway Provides a neutral, end-to-end service that gives acquirers and card processors an efficient, effective and easy way to provide wireless point of sale transaction processing services to their customers Provides terminal boarding and management application and payment gateway to connect to acquirers for transaction processing and settlement A universal platform, interoperable with every wireless carrier: Cingular, Verizon, Velocita, Nextel, and Motient Hardware devices: POS terminals, kiosks, PC-based POS, ECR s, Moto, and e- commerce merchants Transaction processors in the US: Global, Paymentech, FDC, Concord/Buypass, RBS Lynk, Fifth Third, NPC, Vital, etc., via an XML interface Synapse eliminates the need to support costly and complex proprietary systems, message formats and communication protocols of each terminal manufacturer, wireless carrier and card processor write once reach many Synapse has been providing cost effective wireless solutions to the payments industry since 1991 (formerly under US Wireless Data) 27
29 Synapse Wireless Gateway Service Diagram Synapse enabled terminals TNS PCI DSS Certified Network / Processing Center CDMA Wireless Payment Processor Secure Delivery Encryption Reporting / Monitoring GPRS IP terminals Wireless Reporting Support Activation Check Auth Processor ISO/Acquirer Stored Value Host 28
30 TNS Settlement Service A PCI-DSS compliant bureau service for the secure transfer of credit, debit, charge and fuel card settlement data Operated on industrial strength IBM Z series mainframe & SAN technology Currently settling 25% of UK payment card transactions Accessible by any merchant using TNS Managed Connectivity solutions Wide range of File Transfer methods supported: FTP, PGP (including PGP over internet), Connect:Direct Secure Plus, FTPS Zip file Collection and delivery of acquirer acknowledgement and MIS files back to the merchant Options for enhanced reporting, data validation, integrity checking and file reformatting 29
31 TNS Settlement Services Diagram Flexible file transmission, encryption and compression methods supported. FTP, Secure FTP, C:D Secure Plus, PGP, Zip Merchant TNS Network Operation Centres 24 x 7 x 365 Acquirers TNS Connect or Managed VPN resilient connectivity options. Same connectivity as used for online authorisations Industrial strength IBM Z series and SAN technology, with full disaster recovery capability Acknowledgement & MIS files, enhanced reporting, data validation, integrity checking, file reformating High bandwidth resilient connectivity to UK banks and processors 30
32 TNS ecommerce Payment Gateway An industrial strength CNP (ecommerce or MOTO) processing service with high availability, reliability, and scalable in a best practice secure PCI-DSS environment Deployed globally by Amex, MasterCard and ~ 100 banks Used by over 17,000 merchants Processing over 15 million transactions monthly Functionally rich ecommerce Payment Gateway solution Eg Multiple Languages, Multiple Currencies, Multiple transaction types, Antifraud capabilities, Available as a white label Payment Gateway Service Economically attractive ASP solution for Processors and Acquirers Fully branded to Processor/Acquirer requirements 31
33 TNS ecommerce Payment Gateway Service Diagram Airline Customer Example Acquirer/ Processor Customer Calls Airline Directly Travel Agent Calls Airline Directly Airlines Call Center Reports TNS Payment Server Travel Agent Interface TNS Payment Client Airlines Website Airline Reservation System Customer Books Flight Over Internet Other Payment Channels e.g. In-Flight Payments and Cargo Payments 32
34 TNS ATM Processing A processing solution that drives ATMs and passes transactions on to card schemes for authorization. The product also offers a number of optional value-add services that allow ATM deployers to outsource the management of their ATM estate to varying degrees Customers can source a full solution Communications & Processing from TNS TNS ATMaster monitoring application provides real time ATM status information Processing infrastructure along with connections to card schemes already in place Customers lower their costs, since they benefit from the significant economies of scale associated with a shared processing infrastructure Flexibility of adding various optional services lets customers outsource the management of their ATM estate as their business needs dictate FX and DCC offerings, which allows multi-currency options, such as the ability to select an exchange rate 33
35 TNS ATM Processing Service Diagram With ATMaster Monitoring Application TNS ATM Processing Card Networks Site ATM ATMASTER Anytime, Anywhere Monitoring Alerts on all ATM Errors ATM Deployer Alerts on Low Cash Levels Alerts on Zero Activity ATMs TNS 24/7 Helpdesk Reports Transaction Details Reports Uptime & Error History Provides Site Contact Details Reports Configuration of ATMs Web Based Interface 34
36 Why TNS? Global Presence Security & Compliance Focused Payments Expertise Service Resilience Flexible Access Methods 35
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