Managed Exchange TM Service. Dedicated pay-as-you-go Exchange TM 2003 Secure business data through automated backup and restore.

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1 Pay-as-you-go Managed Exchange Managed Exchange TM Service Dedicated pay-as-you-go Exchange TM 2003 Secure business data through automated backup and restore

2 Pay-as-you-go Managed Exchange Remove your management headaches has become an essential business tool without which most businesses would be unable to operate. While employees dependence on messaging for crucial business communications has increased, so too has its complexity and challenge for IT departments to maintain its availability. InTechnology s Managed Exchange Service will reduce the cost of deploying and managing Microsoft Exchange and offers a number of key business benefits: Improve availability and productivity InTechnology s Managed Exchange Service is deployed within our state-of-the-art data centre facility. Advanced security and resilient data storage all managed by our Exchange experts. Protection against malicious external threats through advanced firewall, anti-virus and spam filtering as well as content filtering features. Seamless data backup and rapid recovery. Recovery of large Exchange data volumes in minutes rather than hours or days. Reduce Costs Dramatically reduce your overall cost of messaging through InTechnology s pay-as-you-go provisioning model. Achieve predictable monthly costs based on user numbers and storage capacity, assisting in the ongoing management of budgets. Total Flexibility InTechnology s Managed Exchange Service is easily scalable from hundreds to thousands of users Adding new functionality such as mobile messaging to cater for anytime, anywhere access is simple Combined with other InTechnology services such as archiving and backup, we can provide an easily tailored end-to-end messaging solution

3 How the InTechnology Managed Exchange Service works 1 Our experienced consultants work with the customer to understand their issues and requirements, carry out a project definition workshop and develop the migration plan. 2 End users mailboxes are migrated from existing mail server to an InTechnology hosted and managed Exchange 2003 server. The hosted Exchange server(s) and Domain Controller(s) are dedicated and located on their own PVLAN. 3 InTechnology manages all backup functions of the Exchange 2003 server. This includes replication and backup to a secondary storage device in a geographically diverse data centre. 4 The customer retains control of user mailboxes administration. 5 InTechnology owns and manages storage group restores, all storage management, full Exchange server recovery and proactive Exchange and infrastructure management and monitoring. 6 Outlook Web Access is enabled for remote users to allow remote access. 7 al services: Archiving, mobile messaging

4 Solving real business issues Managing ever growing and increasingly complex systems in-house has become a costly and time-consuming exercise for many businesses. At the same time, reliability and overall uptime are crucial. InTechnology s Managed Exchange Service offers key benefits to users, administrators and your business: Issue Feature Benefit systems are frequently down and recovery processes are slow. Guaranteed service levels with 24x7 monitoring and management, replicated backup of data, strict change management policies and resilient infrastructure. Increased uptime and reliability of systems and elimination of lost productivity caused by outages. software costs are high and upgrading to the latest supported versions is expensive & time consuming. Low upfront setup costs and fixed monthly per mailbox pricing together with upgrades to latest Exchange version. Predictable monthly costs and reduced capital expenditure in addition to productivity gains through latest software features. Lack of and expensive internal IT skills with mail server management expertise. Full monitoring and management of messaging systems by expert Exchange personnel. Allow scarce IT resources to focus on strategic value-add activity while saving costs associated with labourintensive Exchange management Existing systems are potentially vulnerable to malicious attacks. A mature and tested (to HM Government standards) network security framework combined with industry leading anti-virus, anti-spam, content filtering and backup as well as firewall and physical security defenses. Critical and sensitive data is protected and entry to your IT infrastructure by malicious borne threats is blocked. Existing environment is not easily scalable or adaptable to changing business requirements. Leverage extensive infrastructure investment and built in headroom, customer self-administration and other value-add services. User provision can be easily scaled to accommodate individual or bulk new users as well as new features such as mobile access and archiving, thus easily adapting to business change and growth.

5 Service Features Our Managed Exchange Service uses industry-leading infrastructure and software to deliver a robust, scalable and dependable Exchange messaging system and is hosted within one of our resilient data centres and utilises our UK-wide IP network. Service Features Dedicated Exchange 2003 Server Enterprise Edition 512MB storage per mailbox Service level agreement to help maximise availability 24x7 monitoring, management & support for all software & hardware resources Resilient data storage Backup & recovery of the Exchange application and user data Replicated Active Directory Patch management Provision of Exchange & Outlook licensing Exchange server protection through enterprise level anti-virus, anti-spam and content filtering Self-service for adding, changing and deleting of user mailboxes Integrated archiving Mobile Messaging Integration (Blackberry, Nokia etc.) PST file migration Single mailbox recovery service Multiple Exchange server support ISA Firewall User Features Full Microsoft Outlook 2003 functionality , Calendar, Scheduling, Contacts, Corporate address book, Distribution lists Remote access via Outlook Web Access Anti-virus and anti-spam controls

6 Unifying IT infrastructure InTechnology provides innovative IT infrastructure solutions, products and services to businesses, through a network of value-added resellers, systems integrators and consultants. The company employs 350 in the UK and has an annual turnover of 225m. InTechnology s offering unifies all areas of IT infrastructure to help organisations: Store data in the face of exponential growth in data volumes Manage data for optimum efficiency and reduced operational cost Protect data against ever-increasing threats, from malicious attacks to data loss Network data to capitalise on network-computing opportunities Liberate corporate data to maximise its value for the organisation More details about InTechnology (LSE, AIM: ITO) are available at Head Office Nidderdale House Beckwith Knowle Otley Road Harrogate HG3 1SA Tel: Fax: London Office First Floor 1 Threadneedle Street London EC2R 8AW Tel: Fax: Reading Office Building 1320 Arlington Business Park Theale Reading RG7 4SA Tel: Fax: Managed Services Enquiries: web: managedservices@intechnology.co.uk Copyright 2006 InTechnology plc. All rights reserved. All brands, product names, trade names, trademarks and service marks used herein are the property of their respective owners.